⚡Stack Radar

Logs & Observability · Reviewed 27 Oct 2026

New Relic

AI-powered observability platform for full-stack monitoring, debugging, and improvement.

free tier · newrelic.com ↗

Paid against free › Logs & Observability › New Relic

New Relic at a glance
1.4MEstimated total trafficModeled monthly visits45.8KRanking keywordsPublic search sample97/100Technical health15 pages checked27KReferring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

New Relic is an AI-powered observability platform that correlates telemetry across the entire stack to help engineers isolate root causes and reduce MTTR S111. It is used by software engineers and DevOps teams to monitor, debug, and improve applications, infrastructure, and digital experiences S1. The platform's practical value lies in unifying metrics, logs, traces, and events with AI-driven insights, enabling faster incident detection and resolution S1 S9.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: New Relic is an intelligent observability platform S9.
  • Core purpose: It helps engineers plan, build, deploy, and run software by unifying telemetry and operational context S1.
  • Intended users: Software engineers and DevOps teams at companies from Fortune 100 to startups S1.
  • Product scope: A unified platform for events, metrics, logs, and traces, with capabilities like APM, infrastructure monitoring, and AI alerting S1 S9.
  • Positioning: Positioned as the leader in observability with a unified data platform S1.
  • Claimed distinction: Claims to be the only unified data platform for all telemetry types S1.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Software engineersMonitor application performance and debug issues across the stack S1.
DevOps teamsCorrelate telemetry to isolate root causes and reduce MTTR S111.
Kubernetes operatorsAutomatically discover and monitor workloads in clusters without instrumentation S10.
AI application developersOptimize AI-powered applications for performance and cost S33.
Enterprise ITConnect system performance to business goals like revenue and customer experience S9.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Full-Stack ObservabilityUnifies telemetry, operational context, AI, and business data for better decisions S9.
AI-Powered AlertingUses AI to detect anomalies, correlate signals, and reduce alert noise S14.
eBPF MonitoringProvides kernel-level, no-code instrumentation for applications, Kubernetes, and networks S10.
Agentic EcosystemConnects AI agents (native, partner, custom) with operational context via MCP and APIs S23.
AI ObservabilityMonitors AI-powered applications with integrations for models, vector data, and frameworks S33.
Digital Experience MonitoringTracks browser and customer experience performance S111.
Log ManagementProvides log ingestion and analysis capabilities S111.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Model Context Protocol (MCP)AI interfaceAllows AI agents to access New Relic capabilities and operational context S23.
Open APIsAPIEnables custom integrations and data access S23.
GitHub CopilotPartner agentConnects partner AI agents to New Relic operational context S23.
CursorPartner agentConnects partner AI agents to New Relic operational context S23.
OpenAIIntegrationMonitors AI models and applications S33.
PineconeIntegrationMonitors vector data performance S33.
LangChainIntegrationMonitors AI framework performance S33.
OpenTelemetryAPIProvides a universal open standard for telemetry data S23.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Free$0 per month S146100 GB data ingest per month, one full platform user, unlimited basic users S146Ingest stops above 100 GB until upgrade S146
Standard$10 first full user, $99 each additional, $0.40/GB beyond 100 GB S146100 GB ingest per month, 50+ capabilities, 800+ integrations S146Maximum of 5 full platform users S146
Pro$349 per full user (annual) or $418.80 (monthly), $0.40/GB S146100 GB ingest per month S146Core users $49 each S146
EnterpriseContact sales S146Not publishedFedRAMP Moderate and HIPAA eligibility S146
Data Plus option$0.60 per GB beyond free 100 GB S146Not publishedAlternative to original data option S146

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
graylog.org111application errors
vmware.com111application monitoring
docs.appsmith.com112application errors
learn.microsoft.com113application errors
dynatrace.com113application monitoring
era.nih.gov114application errors
crowdstrike.com114application monitoring
reddit.com115application errors
ibm.com115application monitoring
facebook.com116application errors

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

PlatformStatusDiscovered source
Googlediscovered_not_scrapedhttps://docs.google.com/spreadsheets/d/1kwDUwOD5ymH8a2BMw4R44_Dq70i6b1A-LL5in0JvF-g/edit?usp=sharing
Googlediscovered_not_scrapedhttps://docs.google.com/spreadsheets/d/13-GTHZOfhuC78efXGVr89KLKzHKoa_HetjX9Hm4ZaU4/edit#gid=1046106012
14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.8%
MonthSource
—All AI assistants
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherNew Relic is an AI-powered observability platform that correlates your telemetry across your entire stack, so you can isolate the root cause and reduce MTTR.https://newrelic.com/
otherSkip searching the video. Have AI identify friction points for you.https://newrelic.com/
other](/platform/ai-monitoring)https://newrelic.com/
featuresBring telemetry, operational context, AI, and business data together for better, faster decisions.https://newrelic.com/platform
featuresAI built in.https://newrelic.com/platform
featuresLearn Morehttps://newrelic.com/platform
features詳細情報https://newrelic.com/jp/platform
featuresBring New Relic, partner, and custom AI agents together with trusted operational context to investigate issues and help teams act faster.https://newrelic.com/platform/agentic-ecosystem
featuresConnect customer-built and third-party agents without replacing your existing AI investments.https://newrelic.com/platform/agentic-ecosystem
featuresThe New Relic Agentic Ecosystem brings New Relic, customer-built, and third-party AI agents together with trusted operational context through an open ecosystem, helping teams investigate issues, coordinate workflows, and act faster without replacing existing AI investments.https://newrelic.com/platform/agentic-ecosystem
featuresThe ecosystem supports New Relic native agents (such as Autopilot), partner agents (like GitHub Copilot or Cursor), and custom customer-built AI agents. Through open standards like Model Context Protocol (MCP) and APIs, any agent can access real-time operational context.https://newrelic.com/platform/agentic-ecosystem
featuresNew Relic Autopilot launches specialized AI agents, beginning with SRE Agent, to investigate complex issues, surface diagnostic evidence, and guide teams toward resolution.https://newrelic.com/platform/agentic-ecosystem
featuresNo. Ground Truth and Autopilot can deliver value independently. Ground Truth provides trusted operational intelligence for AI, while Autopilot orchestrates specialized operational agents. Together, they provide a more connected experience within the broader Agentic Ecosystem.https://newrelic.com/platform/agentic-ecosystem
featuresYes. The Agentic Ecosystem is built for openness. Through open standards like MCP, integrations, and open APIs, organizations can connect customer-built agents, internal LLMs, and existing AI workflows without replacing their tech stack.https://newrelic.com/platform/agentic-ecosystem
featuresModel Context Protocol (MCP) provides a standards-based way for AI agents and tools to access New Relic capabilities and operational context, helping organizations connect existing AI investments without building custom integrations for every use case.https://newrelic.com/platform/agentic-ecosystem
featuresBring telemetry, operational context, AI, and business data together for better, faster decisions.https://newrelic.com/platform
featuresAI built in.https://newrelic.com/platform
featuresAI uncovers and acts autonomously.https://newrelic.com/platform
featuresLearn Morehttps://newrelic.com/platform
featuresテレメトリー、運用コンテキスト、AI、ビジネスデータを統合し、より的確で迅速な意思決定を実現します。https://newrelic.com/jp/platform

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gapReview the sampled queries where graylog.org appears.1 first-page appearances across application errors

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
TrustRadiusNew Relic Reviews and RatingsGrounded web searchand Ease of Use: Users have consistently praised New Relic Synthetics for its value and user-friendly interface, making monitoring and gaining insights a straightforward process. The affordability combined with the intuitive design has been highlighted by
Software AdviceNew Relic User ReviewsGrounded web search# New Relic User Reviews ## Overall Rating 4.5 ## Ratings Breakdown 5 (122) 4 (65) 3 (12) 2 (2) 1 (1) ## Secondary Ratings Ease-of-use 4.2 Customer Support 4.2 Value for money 4 Functionality 4.5
G2Compare New Relic One Software and Splunk APMGrounded web search- Users say that New Relic's performance monitoring capabilities are highly effective, with a score of 9.6, which reviewers mention allows for detailed insights into application performance, while Splunk APM also performs well with a score of 9.1 but lacks some of the depth found in New Relic's offerings. - Reviewers mention that Splunk APM's incident alerting features are robust, scoring 9.1, which users say helps them quickly respond to issues, while New Relic's incident alerting is rated at 8
Should I Use ItNew Relic Review: Pricing & ProsGrounded web searchHigh. Based on 40+ public sources: G2 and Gartner reviews, Reddit threads, vendor pricing pages, competitor comparisons, and security disclosures. ... - + Correlates telemetry across your entire stack to cut MTTR - + Rated 4.4/5 by 602 G2 reviewers
ToolRadarNew Relic Reviews, Pricing & AlternativesGrounded web search## Ratings Across the Web 4.4(783 reviews) New Relic holds an aggregate rating of 4.4 out of 5 from 783 reviews across G2 and Capterra, last checked September 17, 2026. G2 584 reviews 4.4/5 Capterra 199 reviews 4.5/5 Ratings aggregated from
DevTuneNew Relic AI visibility in Observability & MonitoringGrounded web search/ Platform / Score / Score max / Review count / Url / / --- / --- / --- / --- / --- / / Gartner Peer Insights / 4.5 / 5 / 1392 / https://www.gartner.com/reviews/market/observability-platforms/vendor/newrelic/product/newrelic / / G2 / 4.4 / 5 / 601 / https://www.g2.com/sellers/new-relic / ... - Real-time monitoring ... - Pricing escalates quickly at scale; costs perceived as high for large data volumes - Steep learning curve for NRQL and advanced configuration - Complex initial setup and agent in
G2Application Manager SoftwareGrounded web search#### New Relic (584) 4.4 out of 5 New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software. ... monitoring is best where we can check health status of e-commerce site
G2Compare Datadog and New Relic One Software Social Share OptionsGrounded web searchNew Relic(511)4.4 out of 5New Relic By New Relic Try for free ... New Relic Star Rating (511) 4.4 out of 5 Market Segments Mid-Market (44.6% of reviews) Entry-Level Pricing ... Datadog excels in its Alerting functionality, scoring a remarkable

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

  • Our Customers / New Relic — Case Studies ### See why the world’s leading brands run on New Relic. All Automotive E- ... Nonprofit Public Sector Software & Technology Telecommunications Travel & Transportation Asia Pacific Europe Latin America Middle East North America Customer

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipOur team can help you understand how New Relic’s business-aware intelligent observability platform fits your environment, get customized pricing, answer technical questions, or set up a demo.source
Contact and supportWhen your account is within 85% of exceeding your monthly 100 GB of free data ingest, you’ll receive an email and also get an onscreen alert in the platform that will prompt you to upgrade to Standard or Pro by adding asource
Legal and privacyWe use cookies and other tracking technologies - provided by other companies with whom we share your data - to make our website work, improve your experience, and support our marketing efforts, as explained in our Privacsource
Security and complianceSAML single sign-onsource
Uptime and status pageFull platform users can monitor, debug, and improve their entire stack with access to the full New Relic observability platform, which includes 30+ capabilities. The full platform user type is ideal for engineers responssource
Domain registered2006-04-19—
Domain expires2027-04-19—

Every trust signal above is backed by a collected page or a registration record.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Not established in the collected sources.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based platform accessed via web S111.S111
Platforms and appsWeb platform S111.S111
API and extensibility (API, SDK, webhooks, MCP, plugins)Supports open APIs and MCP for extensibility S23.S23
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsClaims to reduce MTTR and improve availability S111 S9.S111 S9
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2006-04-19 — SafeNames Ltd.
Domain expires2027-04-19
First archived2000-06-10 — web archive
TLS certificateDigiCert Inc, valid, expires 2027-02-08
Security headersHSTS, CSP, X-Content-Type-Options
Headers not servedX-Frame-Options, Referrer-Policy
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversdns4.p07.nsone.net, ns01.nr-dns.net
21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 97/100
  • Critical issues: 0
  • Warnings: 7
  • Notices: 5

Issues

SeverityIssueValueAffected URL
warningPage should have one primary H10https://newrelic.com/
warningMissing canonical URL—https://newrelic.com/signup
noticeLow visible word count111https://newrelic.com/signup
warningPage should have one primary H10https://newrelic.com/platform
noticeImages are missing alt text6https://newrelic.com/platform
noticeMeta description length should be reviewed201https://newrelic.com/solutions/digital-experience-monitoring
noticeMeta description length should be reviewed273https://newrelic.com/platform/log-management
warningPage should have one primary H10https://newrelic.com/resources/report/idc-marketscape-worldwide-aiops
noticeMeta description length should be reviewed198https://newrelic.com/resources/report/ai-impact-2026
warningPage should have one primary H10https://newrelic.com/resources/report/ai-impact-2026
warningTitle length should be reviewed73https://newrelic.com/resources/report/observability-forecast/2026
warningPage should have one primary H10https://newrelic.com/resources/report/observability-forecast/2026

Crawled pages

StatusTitleH1sWordsResponseURL
200AI-powered Observability0358422 mshttps://newrelic.com/
200Sign up for New Relic1111281 mshttps://newrelic.com/signup
200Request a live demo \New Relic1232798 ms
200Our Customers \New Relic1407273 ms
200New Relic Observability Platform \New Relic0264414 ms
200Application Monitoring \New Relic1407475 ms
200Digital Experience Monitoring \New Relic1270162 ms
200AI Observability for Modern Applications \New Relic1282320 ms
200Infrastructure Monitoring \Proactive Troubleshooting \New Relic13077
200AI-Powered Log Management & Monitoring Software \New Relic1282686 ms
200Security RX \New Relic1269497 ms
200IDC Marketscape Report0238276 mshttps://newrelic.com/resources/report/idc-marketscape-worldwide-aiops
2002026 AI Impact Report \New Relic0238967 ms
200The State of AI & Observability: Insights From 2,500+ Leaders \New Relic0237859 ms
20022 Winning Observability Strategies [eBook] \New Relic1247170 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct67.7%
search11.7%
search organic9.6%
search paid2.2%
social3.2%
social organic3.1%
social paid0.1%
referrals13.2%
paid referrals0.8%
mail2.6%
gen ai0.8%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors by name, except a comparison with Datadog on pricing page S156. Evidence gaps include lack of detailed security certifications, uptime SLAs, and specific customer testimonials beyond named examples. Open questions remain about enterprise pricing specifics and data export options.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 14 collected pages from newrelic.com, including product pages, pricing pages, and the about page. Evidence was gathered via static and browser rendering rendering. External proof search was used but only to verify existence of results, not to extract content. Limitations include missing pages (1 of 15) and potential marketing bias in source content.

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