Overview
Summary
The useful answer before the supporting detail.
Uptrends is a cloud-based digital experience monitoring platform that tracks the availability and performance of websites, APIs, and user journeys from 230+ global locations S77. It serves IT operations and SRE teams who need to detect customer-impacting failures and understand the user experience across different regions and devices S31 S77. The platform combines synthetic monitoring, real user monitoring, and transaction recording to provide outside-in evidence that can be fed into existing observability workflows S77.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Uptrends is a digital experience monitoring (DEM) platform S77.
- Core purpose: It helps teams monitor web and API user journeys to detect availability and performance issues S31.
- Intended users: IT operations managers and SRE teams responsible for web service reliability S77.
- Product scope: A cloud-based platform offering synthetic monitoring, real user monitoring, and transaction recording S17 S31.
- Positioning: Positioned as a best-in-class DEM solution that integrates with open observability platforms S77.
- Claimed distinction: Differentiated by low-code monitor setup and the ability to check identity-driven journeys with SSO/MFA S77.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| IT operations teams | Monitor website and API availability from multiple global locations to detect outages early S31 S77. |
| SRE teams | Use synthetic and real user data to correlate incidents and feed evidence into observability platforms S77. |
| E-commerce businesses | Record and monitor shopping cart and checkout transactions to ensure customers can complete orders S9. |
| Global enterprises | Run checks from locations where users are located to account for regional performance differences S77. |
Traffic and search
SEO analysis
Collected Oct 22, 2026uptrends.com: an estimated 159,245 total monthly visits and about 25,067 monthly organic visits across 3,254 ranking keywords. Scout crawled 15 pages and measured a technical health score of 91/100.
Search summary
The useful answer before the supporting detail.
Monitor web and API user journeys from 230+ ISP-based locations worldwide and feed outside-in synthetic insights into your open observability platform. uptrends.com: an estimated 159,245 total monthly visits and about 25,067 monthly organic visits across 3,254 ranking keywords. Scout crawled 15 pages and measured a technical health score of 91/100.
- Total traffic (modeled): 159,245 monthly visits across all channels.
- Organic search traffic (estimated): 25,067 monthly visits from search.
- Strongest sampled ranking: uptrends at position 1.
- Leading page in the collected evidence: https://www.uptrends.com/tools/uptime.
- Closest measured organic competitor: play.google.com, appearing 1 times in the sampled first-page SERPs.
- Technical crawl: 15 pages, health score 91/100.
Website intelligence — Collected evidence
Company identity and positioning
| Page type | Evidence | Source |
|---|---|---|
| other | Monitor web and API user journeys from 230+ ISP-based locations worldwide and feed outside-in synthetic insights into your open observability platform. | https://www.uptrends.com/ |
| other | Monitor critical web and API user journeys from 230+ ISP-based locations worldwide. Detect customer-impacting failures earlier, prove what’s actually broken (and where), and feed outside-in evidence into the observability platforms your product teams already use. | https://www.uptrends.com/ |
| other | Try Uptrends free for 30 days | https://www.uptrends.com/ |
| other | Uptrends powers teams from the world’s top brands | https://www.uptrends.com/ |
| other | A Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring | https://www.uptrends.com/ |
| other | Accelerate incident correlation with DEM for observability | https://www.uptrends.com/ |
| other | You don’t need to sacrifice deep DEM for tool consolidation. Stream synthetic data into your OpenTelemetry-compatible observability platform, centralize your source of truth, and prevent swivel-chairing between tools and dashboards. | https://www.uptrends.com/ |
| other | Global expansion, product launches, and business acquisitions mean more web services to monitor. Reduce time-to-insight with low-code setup for complex, multi-step checks and automate monitor management with Uptrends Terraform Provider. | https://www.uptrends.com/ |
| other | Hear from our customers | https://www.uptrends.com/ |
| other | > “Uptrends’ ability to integrate with our notification tools ensures the relevant teams have instant access to all the data they need, accelerating escalation and remediation.” | https://www.uptrends.com/ |
| other | > “Uptrends lets us run checks where our travelers are, helping us account for regional differences in availability and performance. If something is about to go wrong, we want to catch it fast.” | https://www.uptrends.com/ |
| other | Log back in for personalized insights | https://www.uptrends.com/ |
Website intelligence — Scout synthesis
First-party claims:
- Uptrends positions itself as a best-in-class Digital Experience Monitoring (DEM) solution, revealing user reality that observability stacks cannot see W2W3.
- It monitors web and API user journeys from 230+ ISP-based locations worldwide, detecting customer-impacting failures earlier and feeding outside-in evidence into existing observability platforms W4.
- Uptrends is recognized as a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring W22.
- The company recently announced ITRS acquires IP-Label, indicating a corporate change W1.
Scout inference:
Domain performance
Modeled total traffic, six-month trend, engagement, countries, and domain identity.
Total website traffic
| Month | Modeled visits |
|---|---|
| 2026-04 | 163,833 |
| 2026-05 | 154,464 |
| 2026-06 | 167,598 |
| 2026-07 | 156,191 |
| 2026-08 | 179,474 |
| 2026-09 | 159,245 |
Top visitor countries
| Country | Name | Traffic share |
|---|---|---|
| GB | United Kingdom | 12.7% |
| US | United States | 8.5% |
| IN | India | 8.2% |
| DE | Germany | 7.7% |
| IE | Ireland | 4.0% |
Domain identity
| Signal | Value |
|---|---|
| Registered | Aug 19, 1995 |
| Last changed | Oct 31, 2025 |
| Expires | Aug 18, 2029 |
| WHOIS server | whois.verisign-grs.com |
| DNSSEC | Not signed |
| Nameservers | NS-1120.AWSDNS-12.ORG, NS-1706.AWSDNS-21.CO.UK, NS-455.AWSDNS-56.COM, NS-838.AWSDNS-40.NET |
Website capture

Organic keywords
Top keywords and an independent Google result page.
Top organic keywords
| Keyword | Volume | CPC | Estimated value |
|---|---|---|---|
| uptime checker | 40,390 | $6.89 | $7,770 |
| website speed test | 213,400 | $1.66 | $2,510 |
| page speed test | 363,500 | $1.43 | $1,280 |
| page speed | 139,520 | $1.41 | $1,110 |
| ping test | 400,030 | $0.80 | $990 |
Independent Google result page
Query: uptrends
| Position | Title | URL | Description |
|---|---|---|---|
| 1 | Uptrends: Best-in-class Digital Experience Monitoring | https://www.uptrends.com/ | Monitor web and API user journeys from 230+ ISP-based locations worldwide and feed outside-in synthetic insights into your open observability platform. |
| 2 | Uptrends | https://sematext.com/glossary/uptrends/ | Uptrends is a platform that provides website and server monitoring services. It offers a suite of tools and solutions designed to help businesses and website ... |
| 3 | ITRS Uptrends | Optimize your end-user experience | https://www.itrsgroup.com/platform/uptrends | ITRS Uptrends helps you identify issues before they impact your visitors, optimize your site for maximum speed, and gain valuable insights into your users' ... |
| 4 | ITRS Uptrends | https://www.linkedin.com/company/uptrends | ITRS Uptrends enables lower downtime and better performance with real-world monitoring for web, mobile, and API. With ITRS Uptrends there is no data quality ... |
| 5 | Uptrends - Apps on Google Play | https://play.google.com/store/apps/details?id=com.uptrends.mobile&hl=en_US | Keep a close eye on your website and server status with ITRS Uptrends. The mobile app shows the latest status of your monitoring setup and alerting status. |
| 6 | Uptrends Software Reviews, Demo & Pricing - 2026 | https://www.softwareadvice.com/website-monitoring/uptrends-profile/ | Uptrends is a cloud-based website monitoring solution that helps businesses of all sizes and kinds to monitor their websites, servers, APIs and network ... |
| 7 | I tested Uptrends website monitoring and found it has ... | https://www.techradar.com/pro/uptrends-website-monitoring-review | Uptrends is a renowned website monitoring tool offering features like synthetic transaction monitoring, browser monitoring, and real user ... |
Important pages
Pages earning the most estimated search traffic in the sample.
Website intelligence — Collected evidence
Prioritized website intelligence pages
| Type | Page | Words | Change | URL |
|---|---|---|---|---|
| other | Best-in-class Digital Experience Monitoring \ | static | 690 | new |
| pricing | Plans & Pricing \ | playwright | 1,910 | new |
| pricing | Pricing for concurrent monitoring \ | static | 2,531 | new |
| features | Alerting \ | playwright | 1,338 | new |
| other | Monitor inside your firewall \ | static | 640 | new |
| features | Transaction Recorder \ | playwright | 1,231 | new |
| features | Uptrends key capabilities \ | static | 2,535 | new |
| integrations | Integrations for Website Monitoring \ | playwright | 862 | new |
| integrations | Mobile Apps \ | playwright | 691 | new |
| integrations | Detect front-end and API errors \ | playwright | 1,049 | new |
| integrations | API Monitoring \ | static | 1,037 | new |
| integrations | Uptrends API overview \ | static | 2,534 | new |
| integrations | API monitoring overview \ | static | 2,532 | new |
| integrations | API monitor hub \ | static | 2,532 | new |
| integrations | Setting up custom metrics \ | static | 2,534 | new |
Features
| Page type | Evidence | Source |
|---|---|---|
| features | ITRS acquires IP-Label. Read the press release. | https://www.uptrends.com/features/alerting |
| features | Get notified right away with Uptrends' Alerting Engine | https://www.uptrends.com/features/alerting |
| features | Customizable alerts to make sure that the right person gets the message in the right way. | https://www.uptrends.com/features/alerting |
| features | Setup process | https://www.uptrends.com/features/alerting |
| features | Just a few simple steps to website status awareness | https://www.uptrends.com/features/alerting |
| features | Keeping yourself or your team aware of any website woes is a matter of just a few settings. Enabling and setting up alerts on your Uptrends monitors is simple. What? You don’t have an account? Try Uptrends free with a 30-day trial. | https://www.uptrends.com/features/alerting |
| features | Enable alerts | https://www.uptrends.com/features/alerting |
| features | When setting up your monitors, check the option to “Generate Alerts.” If you need help, jump over to the Uptrends Basics. | https://www.uptrends.com/features/alerting |
| features | Define the alert | https://www.uptrends.com/features/alerting |
| features | From the Alerts menu, select “Add Alert Definition.” Name the alert, and choose the monitor or monitors for the alert. | https://www.uptrends.com/features/alerting |
| features | Pick an alert method | https://www.uptrends.com/features/alerting |
| features | Decide who gets the alert and how. Options include e-mail, SMS/text, phone/voice, Uptrends mobile apps, integrated services or webhooks. | https://www.uptrends.com/features/alerting |
| features | Escalate as needed | https://www.uptrends.com/features/alerting |
| features | With up to four levels of escalations, you can decide who needs to respond and when based on error duration and duty schedules. | https://www.uptrends.com/features/alerting |
| features | A website monitoring tool that lets you decide how to get your alerts | https://www.uptrends.com/features/alerting |
| features | You have many different methods to get alerts to your team. Choose one or multiple communication methods depending on the error and your staff’s needs: | https://www.uptrends.com/features/alerting |
| features | Get an email. | https://www.uptrends.com/features/alerting |
| features | Receive an SMS/text message. | https://www.uptrends.com/features/alerting |
| features | Get an automated phone call. | https://www.uptrends.com/features/alerting |
| features | Get push notifications through the Uptrends mobile apps for IOS and Android. | https://www.uptrends.com/features/alerting |
Pricing and plans
| Page type | Evidence | Source |
|---|---|---|
| pricing | No surprise bills. Free trial. | https://www.uptrends.com/pricing |
| pricing | Start with full Enterprise access. Switch to any plan during your trial. | https://www.uptrends.com/pricing |
| pricing | Try Uptrends 30 days free | https://www.uptrends.com/pricing |
| pricing | ANNUAL BILLING (10% DISCOUNT) | https://www.uptrends.com/pricing |
| pricing | from $ 42 /month | https://www.uptrends.com/pricing |
| pricing | from $ 46 /month | https://www.uptrends.com/pricing |
| pricing | from $ 60 /month | https://www.uptrends.com/pricing |
| pricing | from $ 66 /month | https://www.uptrends.com/pricing |
| pricing | 365 Days Data Retention Keep trend metrics and summaries for 1 year. Analyze seasonality, track improvements, and prove reliability. | https://www.uptrends.com/pricing |
| pricing | Custom pricing | https://www.uptrends.com/pricing |
| pricing | How our pricing works | https://www.uptrends.com/pricing |
| pricing | Every plan includes a base number of credits. | https://www.uptrends.com/pricing |
| pricing | Monitor pricing table | https://www.uptrends.com/pricing |
| pricing | \ | $42$46 \ |
| pricing | \ | $350$385 \ |
| pricing | \ | Not available \ |
| pricing | \ | Not available \ |
| pricing | Your 30-day free trial | https://www.uptrends.com/pricing |
| pricing | Monitoring credits represent your annual monitoring capacity. Each monitor type uses a certain number of credits based on how complex it is and how often it runs. Your plan includes a set number of credits that you can distribute across different monitor types as needed. | https://www.uptrends.com/pricing |
| pricing | The number of credits you need depends on the type and number of monitors you run. Simple uptime checks use fewer credits, while browser or multi-step API monitors use more. You can use our calculator to estimate your usage and choose the right plan with confidence. | https://www.uptrends.com/pricing |
Integrations and supported platforms
| Page type | Evidence | Source |
|---|---|---|
| integrations | ITRS acquires IP-Label. Read the press release. | https://www.uptrends.com/integrations |
| integrations | Uptrends Integrations | https://www.uptrends.com/integrations |
| integrations | The integrations feature in Uptrends provides a means to receive alerts from Uptrends within an external application. Alerting by integrations can be configured on an escalation level. You can use any of our predefined integrations, including email, SMS, and integrations with popular systems, or build your own integration. | https://www.uptrends.com/integrations |
| integrations | Communication | https://www.uptrends.com/integrations |
| integrations | Slack brings all your communication together in one place. Let Uptrends push alerts to your Slack channels. | https://www.uptrends.com/integrations |
| integrations | See integration details | https://www.uptrends.com/integrations |
| integrations | ](/support/kb/alerting/integrations/slack)[ | https://www.uptrends.com/integrations |
| integrations | Microsoft Teams | https://www.uptrends.com/integrations |
| integrations | Microsoft Teams is a communication platform. Make sure your team won’t miss any Uptrends alert. | https://www.uptrends.com/integrations |
| integrations | ](/support/kb/alerting/integrations/microsoft-teams)[ | https://www.uptrends.com/integrations |
| integrations | Incident management | https://www.uptrends.com/integrations |
| integrations | PagerDuty provides alerting, on-call scheduling, and incident tracking. Send your alerts to PagerDuty. | https://www.uptrends.com/integrations |
| integrations | ](/support/kb/alerting/integrations/pagerduty) | https://www.uptrends.com/integrations |
| integrations | Incident communication | https://www.uptrends.com/integrations |
| integrations | StatusHub publishes the status of your sites, APIs and services. Show your monitor status in StatusHub. | https://www.uptrends.com/integrations |
| integrations | ](/support/kb/alerting/integrations/statushub)[ | https://www.uptrends.com/integrations |
| integrations | Splunk On-Call | https://www.uptrends.com/integrations |
| integrations | Splunk On-Call is incident management software for DevOps teams. Integrate alerts in your Splunk On-Call setup. | https://www.uptrends.com/integrations |
| integrations | ](/support/kb/alerting/integrations/splunk-on-call)[ | https://www.uptrends.com/integrations |
| integrations | The ServiceNow platform helps you to manage your IT operations. | https://www.uptrends.com/integrations |
Product and company updates
No supporting public-page evidence was collected for this category.
Website intelligence — Scout synthesis
First-party claims:
- Key pages include the homepage, pricing, features (alerting, transaction recorder), private checkpoints, integrations, mobile apps, and use cases (detect API errors). W1W25W73W97W121W169W193W215
- The knowledge base contains documentation on key capabilities and pricing calculation examples. W49W145
Scout inference:
Rank tracking
Persistent keyword baselines and position movement.
This analysis created the first position baseline at 2026-10-22T12:45:49.033Z. Movement appears after the next fresh analysis using the same location and language.
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Synthetic monitoring | Proactively checks website and API availability from 230+ global locations at scheduled intervals S17 S77. |
| Real User Monitoring (RUM) | Collects performance data from actual visitors' browsers and devices via a JavaScript snippet S17. |
| Transaction recording | Records and monitors multi-step user journeys like shopping carts and logins using a Chrome extension S9. |
| Multi-channel alerting | Sends notifications via SMS, Slack, PagerDuty, phone, email, push, and webhooks S1. |
| Transaction analysis | Provides waterfall reports and stacked charts to analyze step-by-step performance S9. |
| API monitoring | Supports multi-step API monitors with assertions, pre-request/post-response scripts, and custom functions S31. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| Slack, PagerDuty, Microsoft Teams, Zapier | Integration | Sends alert notifications to popular collaboration and incident management tools S1. |
| Uptrends API | API | Allows integration of alert and monitor data into automated workflows S1. |
| Webhooks | Webhook | Enables custom notification options to connect with services not natively supported S1. |
| Chrome extension | Extension | Provides a browser-based transaction recorder for easy script creation S9. |
| OpenTelemetry (OTel) and Infrastructure as Code (IaC) | Integration | Connects monitoring workflows to modern observability and automation practices S77. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Core | $42/month billed annually ($46 monthly) S177 | Base credits, 10 users, 2-minute uptime checks, 10 status pages, 240 SMS credits, US and EU checkpoints S177 | Not established |
| Pro | $60/month billed annually ($66 monthly) S177 | Base credits, 25 users, 1-minute checks, unlimited status pages, 600 SMS credits, 230+ checkpoints S177 | Not established |
| Enterprise | Contact sales S177 | Custom, 30-second checks, private checkpoints, 1,200 SMS credits S177 | Not established |
| Free trial | 30-day free trial with full Enterprise access, no credit card required S77 | All capabilities S77 | Not established |
Competition
Competitive landscape
Domains competing for the same organic search demand.
Sampled competitors
| Competitor | First-page appearances | Sampled queries | Average position | Queries observed |
|---|---|---|---|---|
| play.google.com | 1 | 1 | 1 | uptrends |
| my.clevelandclinic.org | 1 | 1 | 1 | monitor results |
| linkedin.com | 1 | 1 | 2 | uptrends |
| advantagemri.org | 1 | 1 | 2 | monitor results |
| softwareadvice.com | 1 | 1 | 3 | uptrends |
| drsalmamazhar.com | 1 | 1 | 3 | monitor results |
| cdx.bostonscientific.com | 1 | 1 | 4 | monitor results |
| youtube.com | 1 | 1 | 5 | uptrends |
| cardiosmart.org | 1 | 1 | 5 | monitor results |
| betterstack.com | 1 | 1 | 6 | uptrends |
Website intelligence — Collected evidence
Customers, testimonials, and first-party review claims
No supporting public-page evidence was collected for this category.
Independent review sources discovered
| Platform | Status | Discovered source |
|---|---|---|
| discovered_not_scraped | https://chrome.google.com/webstore/detail/uptrends-transaction-reco/pbglkhekcljpmhpaeckglhfpenefpjgo | |
| discovered_not_scraped | https://play.google.com/store/apps/details?id=com.uptrends.mobile |
Website intelligence — Scout synthesis
First-party claims:
- Uptrends claims to be a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring W22.
- The homepage contrasts Uptrends with cloud-provider checks (AWS, Azure, GCP), stating those don't follow the real end user path W9.
- The pricing page mentions that cloud-only providers often miss accurate insight, implying a competitive advantage W44.
Scout inference:
Backlink profile
Authority and referring-domain signals.
Backlink comparison profile
- Domain rating: 76/100
- Backlinks: 10,189,621
- Referring domains: 6,059
- Dofollow backlinks: 100.0%
- Dofollow referring domains: 67.0%
Collection decision
The Scout search index remains intentionally excluded from automatic Scout analysis. This Scout traffic model profile costs 5 credits (0.5 cents) and is included in the first comparison run so its usefulness can be judged before the recurring collection is finalized.
AI visibility
Measured ChatGPT and Google AI mentions with cited sources.
AI-assistant referral traffic
- Estimated current generative-AI referral share: 2.1%
| Month | Traffic share | Source |
|---|---|---|
| — | — | All AI assistants |
| — | — | All AI assistants |
| — | — | All AI assistants |
Website intelligence — Collected evidence
Site-stated AI capabilities
No supporting public-page evidence was collected for this category.
These are first-party product claims, not independent measurements of AI-search visibility.
Marketing opportunities
Actions calculated directly from the collected evidence.
| Opportunity | Recommended action | Evidence |
|---|---|---|
| Competitor gap | Review the sampled queries where play.google.com appears. | 1 first-page appearances across uptrends |
Website intelligence — Collected evidence
Website evidence gaps
- customers: no usable public page was collected; verify whether the site publishes this evidence.
- reviews: no usable public page was collected; verify whether the site publishes this evidence.
- changes: no usable public page was collected; verify whether the site publishes this evidence.
- identity: no usable public page was collected; verify whether the site publishes this evidence.
- technical: no usable public page was collected; verify whether the site publishes this evidence.
Website intelligence — Scout synthesis
First-party claims:
- Uptrends offers a 30-day free trial with full Enterprise access W5W27W28.
- The pricing page highlights annual billing with a 10% discount W29.
- The alerting feature supports multiple notification methods including email, SMS, phone, mobile apps, and integrations with Slack, PagerDuty, and others W80W87.
- The transaction recorder is available as a Chrome extension, simplifying setup W124W128.
- Private checkpoints allow monitoring behind firewalls, targeting internal apps and APIs W98W102W104.
- API monitoring supports Postman collection conversion W224.
Scout inference:
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| ToolRadar | Uptrends Reviews, Pricing & Alternatives (2026) - 4.5/5 | Grounded web search | Across the Web 4.5(121 reviews) Uptrends holds an aggregate rating of 4.5 out of 5 from 121 reviews across G2 and Capterra, last checked September 17, 2026. G2 14 reviews 4.1/5 Capterra 107 reviews 4.7/5 Ratings aggregated from independent review |
| Trustpilot | Uptrends Reviews / Read Customer Service Reviews of uptrends.com | Grounded web search | We use technology to protect platform integrity, but we don't fact-check reviews While we don't verify specific claims because reviewers' ... ## All reviews 39 total ## Write a review 5-star 10% 4-star 0% 3-star 3% 2-star 3% 1-star 84% |
| Should I Use It | Uptrends Review 2026: Pricing, Pros & Cons / Should I Use It | Grounded web search | - + Reviewers say monitors are easy to configure and record - + Full DEM suite: synthetics, RUM, transactions, infrastructure - + Private checkpoint locations for monitoring internal networks - + Alerting integrates with Slack and incident workflows - + Enterprise case studies: NS, Bitly, CoreLogic, NHBC ... - − Trustpilot reviewers call it a 'subscription trap' - − Entry pricing $100-210/mo; no cheap on-ramp - − Per-monitor pricing gets costly vs flat-rate rivals - − Positioned as enterprise sy |
| monitoringdaddy.com | Uptrends Review - MonitoringDaddy | Grounded web search | For a business that mixes simple uptime checks with browser and transaction monitoring, the credit model is a real advantage — you reallocate rather than renegotiate when priorities ... . Core at $42 and Pro at $60 a month are reasonable for what is |
| itechguides.com | Uptrends Review (2026): Pricing, Pros & Cons | Grounded web search | services as well as internal services, with browser, transaction, API, SSL, ... Teams that only need basic availability checks may find its broader monitoring scope and paid entry plan more than they need |
| spotsaas.com | Uptrends Review: Is It The Right Website Monitoring Software For Your Team? | Grounded web search | site reliability engineers and IT operations teams that need external monitoring from multiple global locations to detect ... The platform offers a wide range of monitoring checkpoints and customizable alert rules for root cause analysis during downtime |
Customer proof
| Proof type | Named customer or source | Evidence |
|---|---|---|
| Case study | Exact | customer case study — In this article: Exact provides cloud-based accounting and CRM software for SMEs (Small to Medium Enterprises). (Exact / Uptrends) |
| Testimonial | HockeyShare | testimonial — With Uptrends monitors, you can help ensure a quality experience for your users. (HockeyShare / Uptrends) |
Independent mentions
- Customer Case Studies / Uptrends — # Customer Case Studies See how Uptrends helps businesses of all sizes ensure uptime and performance of web services by simulating real-world website and API usage. ... “Uptrends’ low-code setup allows the SRE & Operations team to easily create monitors
- Best-in-class Digital Experience Monitoring / Uptrends — critical web and API user journeys from 230+ ISP-based locations worldwide. Detect customer-impacting failures earlier, prove what’s actually broken (and where), and feed outside-in evidence into the observability platforms your product teams already use.
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | Meet our leadership team | source |
| Contact and support | Decide who gets the alert and how. Options include e-mail, SMS/text, phone/voice, Uptrends mobile apps, integrated services or webhooks. | source |
| Legal and privacy | Not published on the collected pages. | — |
| Security and compliance | Check user journeys with MFA or SSO end-to-end. | source |
| Uptime and status page | Basic uptime and cloud-provider checks don’t surface DNS, ISP, geo-specific latency, and corporate network issues. Run synthetics from 230+ ISP-based checkpoints or your own private locations so you can detect geography- | source |
| Domain registered | 1995-08-19 | — |
| Domain expires | 2029-08-18 | — |
Not found on the collected pages: legal and privacy. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Contact and support | Support | Public contact and support channel. (source) | Not dated |
| Updates to monitor and credit UI terminologies / Uptrends | Changelog | We’ve updated our terminology to improve clarity when referring to what you buy in our platform. What was previously called a monitor is now referred to as a credit: Basic monitors is now Uptime credits API monitoring credits is now API credits Browser monitors is now Browser credits Monitors is now credits — only applies to all existing accounts using single buckets Go to Account Settings > Subscription menu to see the changes. (source) | Not dated |
| New feature for free Website Speed Test tool / Uptrends | Changelog | We’ve added the extra metrics to the free tool Website speed test. This gives you more detailed results like Core Web Vitals, W3C navigation timings, and more, also with the free tool. (source) | Not dated |
| New MSA feature: Data protection / Uptrends | Changelog | Uptrends collects all your MSA monitoring results from the Checkpoint server, which are then directly stored and retrieved on the Uptrends platform. With the Data protection feature, you can exclude specific monitoring information from being collected and stored on the Uptrends platform. This feature provides an added layer of security, ensuring that any sensitive information remains within your network environment and is not transmitted externally. By default, the following checkbox options are enabled, allowing Uptrends to store and display information as part of your MSA monitoring results: (source) | Not dated |
| New MSA feature: Error handling / Uptrends | Changelog | We’ve added a new Error handling section in the MSA Visual step editor UI. This feature gives you more flexibility in handling MSA step errors, allowing better control and adaptability to dynamic web server behaviors. Selecting the Continue execution after an error checkbox enables you to ignore errors that occurred in an MSA monitor step. This means that if a certain step encounters any errors (such as a bad request, request timeout, or failed assertion), the monitor will continue checking the remaining steps. (source) | Not dated |
| Product tour: new way to get to know the Uptrends app / Uptrends | Changelog | We are introducing a “Product tour” for the Uptrends application. It is meant for new users to get familiar with the most important topics in our application. Over time we will add in-depth information, which can be accessed from the main topics. You can access the product tour from the menu. Go to Support > Product tour to open the main page of this tour. (source) | Not dated |
Not found in the collected public sources: public roadmap, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Cloud-based monitoring service S77. | S77 |
| Platforms and apps | Offers mobile apps for iOS and Android for receiving alerts S1. | S1 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | Provides an API, webhooks, and integrations with third-party services S1. | S1 |
| Data ownership and export | Not published on the collected pages. | — |
| Performance and reliability claims | Monitors from 230+ ISP-based locations worldwide S77. | S77 |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 1995-08-19 — Network Solutions, LLC |
| Domain expires | 2029-08-18 |
| TLS certificate | Sectigo Limited, valid, expires 2027-03-12 |
| Security headers | HSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy |
| Mail handled by | eu-smtp-inbound-2.mimecast.com, eu-smtp-inbound-1.mimecast.com |
| Nameservers | ns-1120.awsdns-12.org, ns-1706.awsdns-21.co.uk |
Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.
Technical site audit
A bounded multi-page crawl with page-level issues and URLs.
Scout — Bounded technical crawl
- Pages crawled: 15 of 15 maximum
- Technical health: 91/100
- Critical issues: 0
- Warnings: 21
- Notices: 17
Issues
Crawled pages
| Status | Title | H1s | Words | Response | URL |
|---|---|---|---|---|---|
| 200 | Best-in-class Digital Experience Monitoring \ | Uptrends | 2 | 1205 | 170 ms |
| 200 | ITRS Acquires IP-Label \ | The Uptrends Blog \ | Uptrends | 1 | 1101 |
| 200 | Best-in-class Digital Experience Monitoring \ | Uptrends | 2 | 1205 | 167 ms |
| 200 | 30 Day Free Trial \ | Uptrends | 1 | 59 | 165 ms |
| 200 | Digital Experience Monitoring \ | Uptrends | 1 | 1046 | 170 ms |
| 200 | Synthetic Transaction Monitoring \ | Uptrends | 1 | 1352 | 168 ms |
| 200 | API Monitoring \ | Uptrends | 1 | 1565 | 174 ms |
| 200 | Ensure uptime globally \ | Uptrends | 1 | 1056 | 240 ms |
| 200 | Control web performance \ | Uptrends | 1 | 1118 | 244 ms |
| 200 | Validate web applications \ | Uptrends | 1 | 1117 | 250 ms |
| 200 | Diagnose network issues \ | Uptrends | 1 | 1118 | 243 ms |
| 200 | Detect front-end and API errors \ | Uptrends | 1 | 1095 | 168 ms |
| 200 | Resolve incidents \ | Uptrends | 1 | 1065 | 172 ms |
| 200 | Working with OTP-based 2FA in transactions \ | Uptrends | 1 | 2618 | 333 ms |
| 200 | Uptrends and your CI/CD processes \ | The Uptrends Blog \ | Uptrends | 1 | 1795 |
This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.
Search Console and Analytics
First-party search and behavioral data connection state.
Modeled acquisition channels
| Channel | Estimated share |
|---|---|
| direct | 49.1% |
| search | 36.8% |
| search organic | 31.3% |
| search paid | 5.5% |
| social | 2.1% |
| social organic | 2.1% |
| social paid | 0.0% |
| referrals | 9.0% |
| paid referrals | 0.0% |
| 0.9% | |
| gen ai | 2.1% |
| affiliate | 0.0% |
| other | 0.0% |
First-party connections
| Integration | Status | Data available after connection |
|---|---|---|
| Google Search Console | Not connected | Clicks, impressions, CTR, average position, queries, pages, countries, and devices |
| Google Analytics | Not connected | Organic sessions, engagement, landing pages, conversions, geography, and devices |
No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention specific competitors. Evidence gaps include lack of detailed pricing for add-ons, no explicit data retention policies beyond a mention of 365-day retention in pricing S177, and no independent review ratings or detailed customer case studies. Open questions include the exact credit calculation for transaction monitors S31 and the scope of the 'agentic monitor setup' feature S77.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from uptrends.com, including feature pages, product pages, pricing, and knowledge base articles. The evidence catalog includes 177 items, with sources from Uptrends and one external page (ITRS leadership). External proof search was enabled but only verified the existence of linked results; no external review content was collected. Limitations: some pages were not fully rendered, and pricing details were taken from a single pricing page snapshot.
- Official Websitehttps://www.uptrends.com/Verified
- Official Websitehttps://www.itrsgroup.com/about/leadership-teamVerified
- Official Websitehttps://www.uptrends.com/features/alertingVerified
- Official Websitehttps://www.uptrends.com/features/transaction-recorderVerified
- Official Websitehttps://www.uptrends.com/products/real-user-monitoringVerified
- Official Websitehttps://www.uptrends.com/support/kb/getting-started/introductionVerified
- Pricing Pagehttps://www.uptrends.com/pricingVerified
- Pricing Pagehttps://www.uptrends.com/changelog/january-2025-pricing-tiers-renamedVerified
- Official Websitehttps://www.uptrends.com/blog/product-update-linux-ci-cd-monitoringVerified
- Official Websitehttps://www.uptrends.com/changelog/december-2021-fpc-tool-new-featuresVerified
- Official Websitehttps://www.uptrends.com/changelog/december-2024-msa-data-protection-featureVerified
- Official Websitehttps://www.uptrends.com/changelog/december-2024-msa-error-handling-featureVerified
- Official Websitehttps://www.uptrends.com/changelog/november-2021-product-toursVerified
- Documentationhttps://www.uptrends.com/integrationsVerified
- Documentationhttps://www.uptrends.com/mobile-appsVerified
- Review Sitehttps://toolradar.com/tools/uptrendsVerified
- Review Sitehttps://www.trustpilot.com/review/uptrends.comVerified
- Review Sitehttps://shouldiuse.io/r/uptrendsVerified
- Articlehttps://www.uptrends.com/use-case/exactVerified
- Articlehttps://www.uptrends.com/use-case/hockeyshareVerified
- Articlehttps://www.uptrends.com/use-caseVerified
- Review Sitehttps://monitoringdaddy.com/pages/uptrends-reviewVerified
- Review Sitehttps://www.itechguides.com/products/uptrends/Verified
- Review Sitehttps://www.spotsaas.com/product/uptrendsVerified
