Uptime Monitoring · Reviewed 23 Oct 2026

Uptrends

Cloud-based website, API, and user journey monitoring with synthetic and real user data.

from $42 · free tier · uptrends.com ↗

Paid against free › Uptime Monitoring › Uptrends

Uptrends at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Uptrends is a cloud-based digital experience monitoring platform that tracks the availability and performance of websites, APIs, and user journeys from 230+ global locations S77. It serves IT operations and SRE teams who need to detect customer-impacting failures and understand the user experience across different regions and devices S31 S77. The platform combines synthetic monitoring, real user monitoring, and transaction recording to provide outside-in evidence that can be fed into existing observability workflows S77.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Uptrends is a digital experience monitoring (DEM) platform S77.
  • Core purpose: It helps teams monitor web and API user journeys to detect availability and performance issues S31.
  • Intended users: IT operations managers and SRE teams responsible for web service reliability S77.
  • Product scope: A cloud-based platform offering synthetic monitoring, real user monitoring, and transaction recording S17 S31.
  • Positioning: Positioned as a best-in-class DEM solution that integrates with open observability platforms S77.
  • Claimed distinction: Differentiated by low-code monitor setup and the ability to check identity-driven journeys with SSO/MFA S77.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
IT operations teamsMonitor website and API availability from multiple global locations to detect outages early S31 S77.
SRE teamsUse synthetic and real user data to correlate incidents and feed evidence into observability platforms S77.
E-commerce businessesRecord and monitor shopping cart and checkout transactions to ensure customers can complete orders S9.
Global enterprisesRun checks from locations where users are located to account for regional performance differences S77.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Synthetic monitoringProactively checks website and API availability from 230+ global locations at scheduled intervals S17 S77.
Real User Monitoring (RUM)Collects performance data from actual visitors' browsers and devices via a JavaScript snippet S17.
Transaction recordingRecords and monitors multi-step user journeys like shopping carts and logins using a Chrome extension S9.
Multi-channel alertingSends notifications via SMS, Slack, PagerDuty, phone, email, push, and webhooks S1.
Transaction analysisProvides waterfall reports and stacked charts to analyze step-by-step performance S9.
API monitoringSupports multi-step API monitors with assertions, pre-request/post-response scripts, and custom functions S31.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Slack, PagerDuty, Microsoft Teams, ZapierIntegrationSends alert notifications to popular collaboration and incident management tools S1.
Uptrends APIAPIAllows integration of alert and monitor data into automated workflows S1.
WebhooksWebhookEnables custom notification options to connect with services not natively supported S1.
Chrome extensionExtensionProvides a browser-based transaction recorder for easy script creation S9.
OpenTelemetry (OTel) and Infrastructure as Code (IaC)IntegrationConnects monitoring workflows to modern observability and automation practices S77.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Core$42/month billed annually ($46 monthly) S177Base credits, 10 users, 2-minute uptime checks, 10 status pages, 240 SMS credits, US and EU checkpoints S177Not established
Pro$60/month billed annually ($66 monthly) S177Base credits, 25 users, 1-minute checks, unlimited status pages, 600 SMS credits, 230+ checkpoints S177Not established
EnterpriseContact sales S177Custom, 30-second checks, private checkpoints, 1,200 SMS credits S177Not established
Free trial30-day free trial with full Enterprise access, no credit card required S77All capabilities S77Not established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
play.google.com111uptrends
my.clevelandclinic.org111monitor results
linkedin.com112uptrends
advantagemri.org112monitor results
softwareadvice.com113uptrends
drsalmamazhar.com113monitor results
cdx.bostonscientific.com114monitor results
youtube.com115uptrends
cardiosmart.org115monitor results
betterstack.com116uptrends

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

Website intelligence — Scout synthesis

First-party claims:

  • Uptrends claims to be a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring W22.
  • The homepage contrasts Uptrends with cloud-provider checks (AWS, Azure, GCP), stating those don't follow the real end user path W9.
  • The pricing page mentions that cloud-only providers often miss accurate insight, implying a competitive advantage W44.

Scout inference:

  • The evidence suggests Uptrends positions against cloud-native monitoring tools, emphasizing ISP-based checkpoints and real user path simulation. W9W44
14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 2.1%
MonthSource
—All AI assistants
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

No supporting public-page evidence was collected for this category.

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap1 first-page appearances across uptrends

Website intelligence — Collected evidence

Website evidence gaps

  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Website intelligence — Scout synthesis

First-party claims:

  • Uptrends offers a 30-day free trial with full Enterprise access W5W27W28.
  • The pricing page highlights annual billing with a 10% discount W29.
  • The alerting feature supports multiple notification methods including email, SMS, phone, mobile apps, and integrations with Slack, PagerDuty, and others W80W87.
  • The transaction recorder is available as a Chrome extension, simplifying setup W124W128.
  • Private checkpoints allow monitoring behind firewalls, targeting internal apps and APIs W98W102W104.
  • API monitoring supports Postman collection conversion W224.

Scout inference:

  • The free trial and flexible pricing are strong conversion tools. The Chrome extension and Postman integration lower the barrier to adoption. W124W224

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
ToolRadarUptrends Reviews, Pricing & Alternatives (2026) - 4.5/5Grounded web searchAcross the Web 4.5(121 reviews) Uptrends holds an aggregate rating of 4.5 out of 5 from 121 reviews across G2 and Capterra, last checked September 17, 2026. G2 14 reviews 4.1/5 Capterra 107 reviews 4.7/5 Ratings aggregated from independent review
TrustpilotUptrends Reviews / Read Customer Service Reviews of uptrends.comGrounded web searchWe use technology to protect platform integrity, but we don't fact-check reviews While we don't verify specific claims because reviewers' ... ## All reviews 39 total ## Write a review 5-star 10% 4-star 0% 3-star 3% 2-star 3% 1-star 84%
Should I Use ItUptrends Review 2026: Pricing, Pros & Cons / Should I Use ItGrounded web search- + Reviewers say monitors are easy to configure and record - + Full DEM suite: synthetics, RUM, transactions, infrastructure - + Private checkpoint locations for monitoring internal networks - + Alerting integrates with Slack and incident workflows - + Enterprise case studies: NS, Bitly, CoreLogic, NHBC ... - − Trustpilot reviewers call it a 'subscription trap' - − Entry pricing $100-210/mo; no cheap on-ramp - − Per-monitor pricing gets costly vs flat-rate rivals - − Positioned as enterprise sy
monitoringdaddy.comUptrends Review - MonitoringDaddyGrounded web searchFor a business that mixes simple uptime checks with browser and transaction monitoring, the credit model is a real advantage — you reallocate rather than renegotiate when priorities ... . Core at $42 and Pro at $60 a month are reasonable for what is
itechguides.comUptrends Review (2026): Pricing, Pros & ConsGrounded web searchservices as well as internal services, with browser, transaction, API, SSL, ... Teams that only need basic availability checks may find its broader monitoring scope and paid entry plan more than they need
spotsaas.comUptrends Review: Is It The Right Website Monitoring Software For Your Team?Grounded web searchsite reliability engineers and IT operations teams that need external monitoring from multiple global locations to detect ... The platform offers a wide range of monitoring checkpoints and customizable alert rules for root cause analysis during downtime

Customer proof

Proof typeNamed customer or sourceEvidence
Case studyExactcustomer case study — In this article: Exact provides cloud-based accounting and CRM software for SMEs (Small to Medium Enterprises). (Exact / Uptrends)
TestimonialHockeySharetestimonial — With Uptrends monitors, you can help ensure a quality experience for your users. (HockeyShare / Uptrends)

Independent mentions

  • Customer Case Studies / Uptrends — # Customer Case Studies See how Uptrends helps businesses of all sizes ensure uptime and performance of web services by simulating real-world website and API usage. ... “Uptrends’ low-code setup allows the SRE & Operations team to easily create monitors
  • Best-in-class Digital Experience Monitoring / Uptrends — critical web and API user journeys from 230+ ISP-based locations worldwide. Detect customer-impacting failures earlier, prove what’s actually broken (and where), and feed outside-in evidence into the observability platforms your product teams already use.

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipMeet our leadership teamsource
Contact and supportDecide who gets the alert and how. Options include e-mail, SMS/text, phone/voice, Uptrends mobile apps, integrated services or webhooks.source
Legal and privacyNot published on the collected pages.—
Security and complianceCheck user journeys with MFA or SSO end-to-end.source
Uptime and status pageBasic uptime and cloud-provider checks don’t surface DNS, ISP, geo-specific latency, and corporate network issues. Run synthetics from 230+ ISP-based checkpoints or your own private locations so you can detect geography-source
Domain registered1995-08-19—
Domain expires2029-08-18—

Not found on the collected pages: legal and privacy. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Contact and supportSupportPublic contact and support channel. (source)Not dated
Updates to monitor and credit UI terminologies / UptrendsChangelogWe’ve updated our terminology to improve clarity when referring to what you buy in our platform. What was previously called a monitor is now referred to as a credit: Basic monitors is now Uptime credits API monitoring credits is now API credits Browser monitors is now Browser credits Monitors is now credits — only applies to all existing accounts using single buckets Go to Account Settings > Subscription menu to see the changes. (source)Not dated
New feature for free Website Speed Test tool / UptrendsChangelogWe’ve added the extra metrics to the free tool Website speed test. This gives you more detailed results like Core Web Vitals, W3C navigation timings, and more, also with the free tool. (source)Not dated
New MSA feature: Data protection / UptrendsChangelogUptrends collects all your MSA monitoring results from the Checkpoint server, which are then directly stored and retrieved on the Uptrends platform. With the Data protection feature, you can exclude specific monitoring information from being collected and stored on the Uptrends platform. This feature provides an added layer of security, ensuring that any sensitive information remains within your network environment and is not transmitted externally. By default, the following checkbox options are enabled, allowing Uptrends to store and display information as part of your MSA monitoring results: (source)Not dated
New MSA feature: Error handling / UptrendsChangelogWe’ve added a new Error handling section in the MSA Visual step editor UI. This feature gives you more flexibility in handling MSA step errors, allowing better control and adaptability to dynamic web server behaviors. Selecting the Continue execution after an error checkbox enables you to ignore errors that occurred in an MSA monitor step. This means that if a certain step encounters any errors (such as a bad request, request timeout, or failed assertion), the monitor will continue checking the remaining steps. (source)Not dated
Product tour: new way to get to know the Uptrends app / UptrendsChangelogWe are introducing a “Product tour” for the Uptrends application. It is meant for new users to get familiar with the most important topics in our application. Over time we will add in-depth information, which can be accessed from the main topics. You can access the product tour from the menu. Go to Support > Product tour to open the main page of this tour. (source)Not dated

Not found in the collected public sources: public roadmap, status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based monitoring service S77.S77
Platforms and appsOffers mobile apps for iOS and Android for receiving alerts S1.S1
API and extensibility (API, SDK, webhooks, MCP, plugins)Provides an API, webhooks, and integrations with third-party services S1.S1
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsMonitors from 230+ ISP-based locations worldwide S77.S77
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered1995-08-19 — Network Solutions, LLC
Domain expires2029-08-18
TLS certificateSectigo Limited, valid, expires 2027-03-12
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Mail handled byeu-smtp-inbound-2.mimecast.com, eu-smtp-inbound-1.mimecast.com
Nameserversns-1120.awsdns-12.org, ns-1706.awsdns-21.co.uk

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 91/100
  • Critical issues: 0
  • Warnings: 21
  • Notices: 17

Issues

SeverityIssueValueAffected URL
warningPage should have one primary H12https://www.uptrends.com/
warningMissing canonical URL—https://www.uptrends.com/
noticeImages are missing alt text1https://www.uptrends.com/
warningMissing canonical URL—https://www.uptrends.com/blog/itrs-acquires-ip-label
noticeImages are missing alt text1https://www.uptrends.com/blog/itrs-acquires-ip-label
warningPage should have one primary H12https://www.uptrends.com/
warningMissing canonical URL—https://www.uptrends.com/
noticeImages are missing alt text1https://www.uptrends.com/
warningMissing canonical URL—https://www.uptrends.com/signup
noticeLow visible word count59https://www.uptrends.com/signup
noticeMeta description length should be reviewed173https://www.uptrends.com/digital-experience-monitoring
warningMissing canonical URL—https://www.uptrends.com/digital-experience-monitoring
noticeImages are missing alt text1https://www.uptrends.com/digital-experience-monitoring
warningMissing canonical URL—https://www.uptrends.com/synthetic-transaction-monitoring
noticeImages are missing alt text1https://www.uptrends.com/synthetic-transaction-monitoring
noticeMeta description length should be reviewed198https://www.uptrends.com/products/synthetics/api-monitoring
warningMissing canonical URL—https://www.uptrends.com/products/synthetics/api-monitoring
noticeImages are missing alt text7https://www.uptrends.com/products/synthetics/api-monitoring
warningMissing canonical URL—https://www.uptrends.com/use-cases/ensure-uptime
noticeImages are missing alt text1https://www.uptrends.com/use-cases/ensure-uptime
warningMissing canonical URL—https://www.uptrends.com/use-cases/control-web-performance
noticeImages are missing alt text1https://www.uptrends.com/use-cases/control-web-performance
warningMissing canonical URL—https://www.uptrends.com/use-cases/validate-web-applications
noticeImages are missing alt text1https://www.uptrends.com/use-cases/validate-web-applications
warningMissing canonical URL—https://www.uptrends.com/use-cases/diagnose-network-issues
noticeImages are missing alt text1https://www.uptrends.com/use-cases/diagnose-network-issues
warningMissing canonical URL—https://www.uptrends.com/use-cases/detect-api-errors
noticeImages are missing alt text1https://www.uptrends.com/use-cases/detect-api-errors
warningMissing canonical URL—https://www.uptrends.com/use-cases/resolve-incidents
noticeImages are missing alt text1https://www.uptrends.com/use-cases/resolve-incidents
warningMissing canonical URL—https://www.uptrends.com/support/kb/synthetic-monitoring/transactions/otp-based-2fa
noticeImages are missing alt text1https://www.uptrends.com/support/kb/synthetic-monitoring/transactions/otp-based-2fa
warningMissing canonical URL—https://www.uptrends.com/blog/uptrends-and-your-cicd-processes
noticeImages are missing alt text1https://www.uptrends.com/blog/uptrends-and-your-cicd-processes
warningDuplicate title in audit sample2https://www.uptrends.com/
warningDuplicate title in audit sample2https://www.uptrends.com/
warningDuplicate meta description in audit sample2https://www.uptrends.com/
warningDuplicate meta description in audit sample2https://www.uptrends.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200Best-in-class Digital Experience Monitoring \Uptrends21205170 ms
200ITRS Acquires IP-Label \The Uptrends Blog \Uptrends11101
200Best-in-class Digital Experience Monitoring \Uptrends21205167 ms
20030 Day Free Trial \Uptrends159165 ms
200Digital Experience Monitoring \Uptrends11046170 ms
200Synthetic Transaction Monitoring \Uptrends11352168 ms
200API Monitoring \Uptrends11565174 ms
200Ensure uptime globally \Uptrends11056240 ms
200Control web performance \Uptrends11118244 ms
200Validate web applications \Uptrends11117250 ms
200Diagnose network issues \Uptrends11118243 ms
200Detect front-end and API errors \Uptrends11095168 ms
200Resolve incidents \Uptrends11065172 ms
200Working with OTP-based 2FA in transactions \Uptrends12618333 ms
200Uptrends and your CI/CD processes \The Uptrends Blog \Uptrends11795

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct49.1%
search36.8%
search organic31.3%
search paid5.5%
social2.1%
social organic2.1%
social paid0.0%
referrals9.0%
paid referrals0.0%
mail0.9%
gen ai2.1%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Evidence gaps include lack of detailed pricing for add-ons, no explicit data retention policies beyond a mention of 365-day retention in pricing S177, and no independent review ratings or detailed customer case studies. Open questions include the exact credit calculation for transaction monitors S31 and the scope of the 'agentic monitor setup' feature S77.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from uptrends.com, including feature pages, product pages, pricing, and knowledge base articles. The evidence catalog includes 177 items, with sources from Uptrends and one external page (ITRS leadership). External proof search was enabled but only verified the existence of linked results; no external review content was collected. Limitations: some pages were not fully rendered, and pricing details were taken from a single pricing page snapshot.

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