⚡Stack Radar

Incident Management & On-Call · Reviewed 26 Oct 2026

Runframe

Incident management platform with on-call, status pages, and postmortems.

free tier · runframe.io ↗

Paid against free › Incident Management & On-Call › Runframe

Runframe at a glance
2.8KEstimated total trafficModeled monthly visits304Ranking keywordsPublic search sample96/100Technical health15 pages checked0Referring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

Runframe is an incident management platform that connects incident response, on-call, status pages, AI, automations, analytics, security, and APIs in one lifecycle platform S1. It is built for seed-to-Series C companies and helps teams declare, track, and resolve incidents with a single system of record instead of scattered tools S56 S1. Its practical value is in automating the incident lifecycle, from alerting the right people to generating postmortems, so teams can respond faster and learn from every incident S1 S31.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Runframe is an incident management platform S1.
  • Core purpose: It solves the problem of scattered incident response tools by providing a single system of record S1.
  • Intended users: Engineering teams at seed-to-Series C companies S56.
  • Product scope: It is a platform that includes incident management, on-call, status pages, postmortems, and analytics S1.
  • Positioning: Runframe positions itself as a comprehensive platform that connects the entire incident lifecycle S1.
  • Claimed distinction: It claims to offer a unified workflow where on-call and status pages are part of the core product S131.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Engineering teamsDeclare incidents and coordinate response in Slack or the web dashboard S56.
On-call engineersManage fair rotations and get notified via multiple channels S7 S23.
Incident commandersAssign owners and track timelines during an incident S21.
LeadershipTrack MTTA/MTTR and SLA compliance for reporting S56.
CustomersSubscribe to status pages for updates on incidents and maintenance S38.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Incident ManagementDeclare incidents, assign owners, track timelines, and resolve with one system of record S1.
On-Call SchedulingManage fair on-call rotations with daily, weekly, biweekly, and monthly cycles S7.
Multi-Channel AlertingSend alerts via phone calls, SMS, Slack, and email in one escalation system S23.
Status PagesPublish public and private status pages with uptime history and subscriber notifications S38.
Postmortem GenerationGenerate structured postmortem drafts from the incident timeline S31.
Incident AnalyticsTrack MTTA, MTTR, SLA compliance, and incident trends S10.
API & Service AccountsUse API keys and service accounts for machine access and custom integrations S14.
Security & ComplianceProvide SAML SSO, SCIM, MFA, RBAC, and audit logs S32.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
SlackIntegrationDeclare incidents with `/inc` and coordinate response in Slack S131.
Datadog, Sentry, CloudWatchIntegrationConnect monitoring tools to trigger incidents S56.
Custom WebhookIntegrationForward alerts from any tool via generic webhooks S56.
REST APIAPIBuild against endpoints for incidents, postmortems, services, teams, on-call, and status pages S14.
MCPAI interfaceSupport for agents and AI-driven workflows S14.
Email, Webhook, RSS, SlackData portabilitySubscribe to status updates via multiple channels S38.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Free$0 S1Up to 5 users, Slack incident response, 1 basic status page, 5 AI postmortem drafts S11 schedule, 50 status subscribers S1
Growth$12 per user per month, billed annually S1AI postmortems included S13 schedules, 3 workflow automations, phone and SMS allowance S1
Scale$25 per user per month, billed annually S1AI briefs, TLDRs, higher managed AI quota S13 status pages, higher phone and SMS allowance S1
SAML SSO and SCIMNot published S1Optional identity add-ons S1Not established S1

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
support.atlassian.com215.5opsgenie end of life
linkedin.com228opsgenie end of life, communication lead
reddit.com111opsgenie end of life
adaptavist.com112opsgenie end of life
agencycapability.com112communication lead
allquiet.app113opsgenie end of life
indeed.com113communication lead
velvetjobs.com114communication lead
community.atlassian.com115opsgenie end of life
cascadeinstitute.org115communication lead

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 1.7%

Scout traffic model did not return a separate AI-referral trend series for this domain.

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
featuresResponse, on-call, status pages, AI, automations, analytics, and platform controls connected around one incident record.https://runframe.io/product
featuresResponse, on-call, status pages, AI, automations, analytics, and platform controls connected around one incident record.https://runframe.io/product
featuresGive AI agents a safer interface on top of Runframe data and actions.https://runframe.io/product/api-and-service-accounts
pricingRunframe bundles Slack incident response, on-call, escalations, status pages, API access, and AI postmortems into every paid plan. SAML SSO and SCIM provisioning are optional paid add-ons for teams that need stricter identity controls.https://runframe.io/pricing
pricing\5 free drafts \
pricingScale starts from published pricing, but larger teams can still work with us on identity add-ons, custom retention, security review, migration planning, invoice terms, and higher usage envelopes for phone, SMS, AI, API, MCP, or status subscribers.https://runframe.io/pricing
pricing\Included on paid plans \
pricingRunframe Scale is $30/user/month monthly or $25/user/month billed annually for higher-volume usage and advanced AI.https://runframe.io/comparisons/opsgenie-pricing

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Striking-distance keywordMove “opsgenie eol” from position 5 toward the top three.Volume 70 · https://runframe.io/blog/opsgenie-shutdown-guide
Important pageStrengthen the page already earning search visibility before creating an unrelated page.https://runframe.io/learn/severity-2 · 1 sampled keywords · best position 5
Competitor gapReview the sampled queries where support.atlassian.com appears.2 first-page appearances across opsgenie end of life

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

No citation-grounded independent review links were found.

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

  • Runframe — # Runframe Slack-native incident management & on-call scheduling for engineering teams - Login: runframe - Blog: https://runframe.io - Public repos: 2 - Followers: 2 - Created: 2025-10-25T00:40:05Z ... . (4 stars) - runframe/.github - GitHub org profile
  • Incident Management, On-Call & Status Pages / Runframe — Incident Management, On-Call & Status Pages / Runframe ... # Incidents happen. Chaos doesn't have to. ... Incident management, on-call, escalations, postmortems, and status pages. ... Free$0 Up to 5 users Most Popular$12/user/month billed annually · $15 monthly
  • Product Overview: Incident Management Platform / Runframe — # Stop duct-taping your incident stack together. Response, on-call, status pages, AI, automations, analytics, and platform controls connected around one incident record. ... Declare incidents, assign owners, track timelines, and resolve with one system of
  • Runframe Documentation / Runframe — Runframe is an incident management platform built for seed-to-Series C companies. It helps engineering teams respond to incidents faster, learn from failures, and improve reliability over time. ... 1. Declare and track incidents with clear severity, impact, and ownership 2. Route to the right people through on-call schedules and automatic escalation 3. Coordinate response in Slack or the web dashboard with real-time updates 4. Measure performance with SLA tracking, MTTA/MTTR analytics, and compl
  • Incident Management & On-Call Software Pricing / Runframe / Runframe — # Incident packages for teams. On-call. Status pages. AI. Included. ... Runframe bundles Slack incident response, on-call, escalations, status pages, API access, and AI postmortems into every paid plan. SAML SSO and SCIM provisioning are optional paid add-ons for teams that need stricter identity controls. ... $12/user/month, billed annually
  • Slack Incident Management / Runframe — # Incident management without leaving Slack Your team already lives in Slack. Runframe is a native Slack app that handles the full incident lifecycle from the channels you are already in. No tab switching, no dashboard hopping.
  • Integrations: Slack, Datadog, Sentry, Jira, Linear, Zoom & More / Runframe — # Plug in your stack. Incidents create themselves. Datadog monitor trips, Prometheus alert fires, or someone forwards an email. Runframe turns it into an incident, pages the on-call engineer, and starts the timeline. No manual triage.
  • On-Call Scheduling for Engineering Teams / Runframe — # On-call rotations your team won't hate. Fair scheduling with automatic escalation. Set up in under 5 minutes. ... a swap or create an override. The other engineer approves with one click. The schedule updates immediately. No manager in the loop, no

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownership✓On-call and status pages are part of the core product.source
Contact and supportReach responders by phone, SMS, Slack, and email from one escalation system when urgency demands it.source
Legal and privacyWe use cookies to deliver and improve our services and analyze site usage. Read our Cookie Policy.source
Security and complianceEnd-to-End Encryptionsource
Uptime and status pageIncident management, on-call, escalations, postmortems, and status pages.source

Every trust signal above is backed by a collected page or a registration record.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Incident Management, On-Call & Status Pages / RunframeStatus pageIncident management, on-call scheduling, postmortems, escalation policies, and status pages with custom domains. Built for engineering teams. (source)Not dated
Runframe Documentation / RunframeDocumentationIncident management for modern engineering teams. Slack commands, on-call scheduling, integrations, and API. (source)Not dated
Status Pages for Incident Management / RunframeStatus pagePublic status pages and private pages for internal teams or restricted audiences, with uptime history, incident timelines, maintenance updates, and subscriber notifications. (source)Not dated

Not found in the collected public sources: public roadmap, changelog or release notes, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Runframe is a web-based platform S1.S1
Platforms and appsWeb platform S1.S1
API and extensibility (API, SDK, webhooks, MCP, plugins)Provides REST API, webhooks, and MCP support S14 S56.S14 S56
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
TLS certificateLet's Encrypt, valid, expires 2027-01-17
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Server headercloudflare
Mail handled bymx.zoho.eu, mx2.zoho.eu
Nameserversdalary.ns.cloudflare.com, max.ns.cloudflare.com

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 96/100
  • Critical issues: 0
  • Warnings: 8
  • Notices: 7

Issues

SeverityIssueValueAffected URL
warningTitle length should be reviewed74https://runframe.io/integrations
noticeMeta description length should be reviewed192https://runframe.io/integrations
warningTitle length should be reviewed68https://runframe.io/pricing
noticeMeta description length should be reviewed172https://runframe.io/pricing
warningPage should have one primary H10https://runframe.io/auth
warningMissing canonical URL—https://runframe.io/auth
noticeLow visible word count0https://runframe.io/auth
noticeMeta description length should be reviewed180https://runframe.io/product/on-call
noticeMeta description length should be reviewed173https://runframe.io/product/status-pages
noticeMeta description length should be reviewed194https://runframe.io/integrations/datadog
noticeMeta description length should be reviewed189https://runframe.io/integrations/sentry
warningDuplicate title in audit sample2https://runframe.io/
warningDuplicate title in audit sample2https://runframe.io/auth
warningDuplicate meta description in audit sample2https://runframe.io/
warningDuplicate meta description in audit sample2https://runframe.io/auth

Crawled pages

StatusTitleH1sWordsResponseURL
200Incident Management, On-Call & Status Pages \Runframe173639 ms
200Integrations: Slack, Datadog, Sentry, Jira, Linear, Zoom & More \Runframe1706170 ms
200AI for Incident Response \Runframe1407504 ms
200Incident Management & On-Call Software Pricing \Runframe \Runframe11069
200Incident Management, On-Call & Status Pages \Runframe00213 ms
200Contact \Runframe1163184 ms
200Incident Management Tools with On-Call & Alert Routing14382163 mshttps://runframe.io/comparisons/best-incident-management-tools-with-on-call
200On-Call Scheduling for Engineering Teams \Runframe139929 ms
200Status Pages for Incident Management \Runframe150125 ms
200Escalation Policies for Incident Response \Runframe135686 ms
200Slack Incident Management \Runframe1559189 ms
200Incident Management \Runframe140187 ms
200Slack Integration for Incident Management \Runframe177390 ms
200Datadog Integration \Runframe1585195 ms
200Sentry Integration \Runframe1428178 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct39.1%
search32.3%
search organic30.8%
search paid1.5%
social6.2%
social organic5.5%
social paid0.7%
referrals10.4%
paid referrals3.7%
mail3.7%
gen ai1.7%
affiliate2.9%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific limitations or gaps. Runframe's website names competitors such as PagerDuty, OpsGenie, incident.io, FireHydrant, Rootly, Grafana OnCall, and Squadcast for comparison S1. Evidence gaps include lack of customer reviews, detailed pricing for add-ons, and specific security certifications.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from runframe.io, including product pages, documentation, and the homepage. The evidence catalog includes 180 entries from static and rendered page captures. External proof search was performed but did not verify any customer reviews or ratings. Pricing was verified from the pricing page on 2026-10-22.

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