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Surveys · Reviewed 23 Oct 2026

Survicate

Collect, analyze, and act on customer feedback across channels.

from $114 · survicate.com ↗

Paid against free › Surveys › Survicate

Survicate at a glance
468.5KEstimated total trafficModeled monthly visits6.7KRanking keywordsPublic search sample98/100Technical health15 pages checked0Referring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

Survicate is a customer feedback platform that lets you survey every channel, automate feedback flows, and uncover customer insights from multiple sources S99. It is used by digital businesses to collect, analyze, and act on feedback, solving the problem of scattered and unactionable customer input S1 S4. The platform's practical value lies in its AI-powered analysis, customizable dashboards, and 40+ native integrations that streamline feedback management S1 S7.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Survicate is a customer feedback platform S99.
  • Core purpose: It solves the problem of collecting, automating, and acting on feedback from multiple sources S1.
  • Intended users: Digital businesses seeking to understand customer sentiment and needs S4 S1.
  • Product scope: A single platform that includes surveys, AI analysis, dashboards, and integrations S99 S7 S4 S1.
  • Positioning: Positioned as the only feedback platform you'll ever need, unifying feedback for faster action S1.
  • Claimed distinction: Claims to be the best platform to collect, automate, and act on feedback, with AI assistance while keeping users in charge S1.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Digital businessesCollect feedback across channels to understand customer sentiment and needs S4 S1.
Product teamsMonitor feature requests and track satisfaction across product areas to decide what to build next S4.
Marketing teamsTrack NPS, CSAT, and CES to measure campaign and product experience impact S1 S17.
Customer experience teamsCentralize feedback from surveys, reviews, and tickets to identify recurring issues and improve support S7.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
AI Feedback AnalysisAutomatically categorizes feedback, identifies trends and sentiments, and generates insights from surveys, app reviews, and tickets S7.
Customizable DashboardsCombines NPS, CSAT, insights, and survey data into a single dashboard with drag-and-drop editor and real-time visualizations S4.
AI Follow-up QuestionsGenerates contextual follow-up questions based on survey responses to collect richer insights S14.
Multilingual SurveysLaunches surveys in 50+ languages, adjusts language to user preferences, and automatically translates feedback S17.
AI Research AssistantProvides instant answers about customers by analyzing feedback from surveys and connected sources S18.
Account ManagementInvites teammates, assigns roles, creates workspaces, and manages billing and subscriptions S12.
Feedback CollectionCollects feedback via web, email, in-product, and mobile SDK surveys S1.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Slack, MS Teams, Google SheetsIntegrationGet notified about responses and collaborate on feedback S12.
Fullstory, SmartlookIntegrationUnderstand and measure user behavior alongside feedback S177.
40+ native integrationsIntegrationConnect feedback with marketing automation, CRMs, and customer support tools S1.
Export APIAPIExport data from the platform (available with Pro plan) S161.
WebhooksWebhookTrigger workflows and notify stakeholders (available with Pro plan) S17 S161.
Survicate MCPAI interfaceTurn AI modeland ChatGPT into a feedback analyst S4.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Growth$114 per month, billed annually S16110 seats, 250 survey responses per month S1611,000 data points per month, 1 dashboard S161
ProFrom $349 per month, monthly or annually S161Custom yearly response pool S16110 dashboards, webhooks, Export API S161
EnterpriseFrom $569 per month, monthly or annually S161Custom yearly response pool S161SAML SSO, dedicated CSM S161
Trial10-day trial of all features, no credit card required S1Up to 25 responses S161Not established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
smartsurvey.com228.5customer feedback survey software, meeting feedback questions
proprofssurvey.com111customer feedback survey software
trooptravel.com111meeting feedback questions
hubspot.com112customer feedback survey software
firstup.io112meeting feedback questions
helply.com113customer feedback survey software
mentimeter.com113meeting feedback questions
jotform.com114meeting feedback questions
thecxlead.com115customer feedback survey software
formbricks.com115meeting feedback questions

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.8%
MonthSource
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
featuresConnect Survicate to your AI assistanthttps://survicate.com/features/mcp/
featuresExplore survey results, research insights, then draft new surveys from your AI Assistant, with Survicate’s MCP.https://survicate.com/features/mcp/
featuresSurvicate MCP (Model Context Protocol) is a powerful way to connect your favorite AI apps directly to your Survicate workspace.https://survicate.com/features/mcp/
features](https://claude.ai/directory/survicate)https://survicate.com/features/mcp/

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gapReview the sampled queries where smartsurvey.com appears.2 first-page appearances across customer feedback survey software, meeting feedback questions

Website intelligence — Collected evidence

Website evidence gaps

  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
CapterraSurvicate Reviews 2026. Verified Reviews, Pros & Cons / CapterraGrounded web search# Reviews of Survicate Ease of use 4.7 Customer Service 4.8 ... It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through
GetAppSurvicate 2026 Pricing, Features, Reviews & Alternatives / GetAppGrounded web searchReviewers appreciate Survicate for its intuitive survey creation, flexible targeting, and variety of templates, which make collecting user feedback straightforward. They find the integration options with other tools helpful for streamlining workflows, though some mention limitations with certain integrations and challenges managing surveys across multiple channels or user lists. Users say the platform makes it easy to gather and analyze customer feedback, with clear dashboards and useful AI insi
SaaS CRM ReviewSurvicate Reviews 2026: Pricing, Limits & Who Should Skip ItGrounded web searchAt the checked snapshot on 18 July 2026, G2 displayed a 4.6/5 rating across 205 visible product reviews, Capterra showed 4.6/5 across 99 reviews, and Gartner Peer Insights showed 4.6/5 across 40 ratings. Treat those as dated snapshots that move over time, and note that review samples are self-selected and sometimes vendor-referred or incentivized. ... The recurring praise is consistent. Across G2, Capterra, TrustRadius, and a Reddit discussion of free feedback tools, reviewers describe survey cr
TrustRadiusSurvicate Reviews from Real Users / TrustRadiusGrounded web searchScore 8.5 out of 10 20 Reviews and Ratings ... : Many users have praised Survicate for its ... it as intuitive and easy to navigate. The majority of reviewers found the design to be clean and not overwhelming, making it simple for both basic and
Software AdviceSurvicate Software Reviews, Demo & Pricing - 2026Grounded web searchOverall Rating 4.6 Ratings Breakdown 5 70% 4 25% 3 4% 2 1 1% Secondary Ratings Ease of Use 4.7 Value for money 4.3 Customer support 4.8 Functionality ... audience targeting, lack of notifications for erros, and the manual process for
Gartner Peer InsightsSurvicate Reviews & Ratings 2026 / Gartner Peer InsightsGrounded web searchIs Easy to Use, Quick to Build In, and Strong for Reporting ” 5.0 Sep 8, 2026 ... Discussions ## Survicate Reviews and Ratings #### 4.6 ##### ( 40 Ratings) ### Rating Distribution 5 Star 65 % 4 Star 30 % 3 Star 5 % 2 Star 0 % 1 Star 0 %
DuppleSurvicate Review 2026: Features, Pricing & AlternativesGrounded web searchSurvicate suits SaaS and mobile-app teams wanting in-product surveys wired into their CRM and helpdesk, but high-volume programs and HIPAA buyers hit response caps and Enterprise-only gates fast. ... G2 rating 4.6/5 (214 reviews, Sep 2026)
G2Compare Survicate and Usersnap Social Share OptionsGrounded web searchSurvicate(181)4.6 out of 5Survicate By Survicate Try for free Optimized for quick response Usersnap(90)4.6 out of 5Usersnap By Usersnap Try for free At a Glance Survicate Star Rating (181) 4.6 out of 5
ToolradarSurvicate Reviews, Pricing & Alternatives (2026) / ToolradarGrounded web searchWeb 4.6(294 reviews) Survicate holds an aggregate rating of 4.6 out of 5 from 294 reviews across G2 and Capterra, last checked September 17, 2026. G2 214 reviews 4.6/5 Capterra 80 reviews 4.6/5 Ratings aggregated from independent review platforms.
FindstackSurvicate Review 2026: Rated 4.6/5 by 147 UsersGrounded web searchSurvicate Reviews 4.6 out of 5 Small Business (50 or fewer emp.) Aug 24, 2023 Incentivized: This review was submitted in exchange for a reward. Submitted via: G2 Overall Rating: 5.0 ... can have a more dynamic component may allow the users

Customer proof

No named customers, testimonials, or customer case studies were found.

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipChief Product Officer & Co-foundersource
Contact and supportGet fast live chat support, self-service resources, and clear documentation. Customer success, including custom onboarding and an account manager, is included in all advanced plans.source
Legal and privacyawswaf\_session\_storageEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.source
Security and complianceUse the tool compliant with GDPR and HIPAA. Regular audits and ISO standards keep our security measures up to date.source
Uptime and status pageNot published on the collected pages.—
Domain registered2013-06-10—
Domain expires2027-06-10—

Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Product Feedback Software / Surveys in minutes. Try FreeRoadmapPublic product roadmap. (source)Not dated
Top Product Adoption Tools to Boost Activation & Retention (2026) / SurvicateRoadmapPublic product roadmap. (source)Not dated
Top Product Adoption Tools to Boost Activation & Retention (2026) / SurvicateProduct updateProduct update is publicly available. (source)Not dated

Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based web application S99.S99
Platforms and appsWeb platform; mobile SDKs available for feedback collection S1.S1
API and extensibility (API, SDK, webhooks, MCP, plugins)Offers Export API, webhooks, and MCP server for AI assistants S161 S4.S161 S4
Data ownership and exportExport API allows data export (available with Pro plan) S161.S161
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2013-06-10 — OVH sas
Domain expires2027-06-10
TLS certificateSectigo Limited, valid, expires 2027-03-11
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Server headercloudflare
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversns-813.awsdns-37.net, ns-1339.awsdns-39.org

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 98/100
  • Critical issues: 0
  • Warnings: 7
  • Notices: 0

Issues

SeverityIssueValueAffected URL
warningTitle length should be reviewed75https://survicate.com/features/research-hub/
warningTitle length should be reviewed74https://survicate.com/solutions/customer-experience/
warningPage should have one primary H12https://survicate.com/solutions/customer-experience/
warningTitle length should be reviewed69https://survicate.com/solutions/marketing/
warningPage should have one primary H12https://survicate.com/solutions/marketing/
warningTitle length should be reviewed67https://survicate.com/solutions/product/
warningPage should have one primary H12https://survicate.com/solutions/product/

Crawled pages

StatusTitleH1sWordsResponseURL
200Survicate: Customer Feedback Platform1258074 mshttps://survicate.com/
200Online survey software \Launch surveys in minutes \Try free11098
200Research Hub - AI Research Repository That Keeps You In Control \Survicate11203799 ms
200Customer Feedback Analytics169461 mshttps://survicate.com/feedback-analytics/
200AI Research Assistant - Uncover Customer Insights \Survicate177129 ms
200Customer Experience Feedback Platform \Survicate for CX Teams \Survicate2657
200Marketing Survey Platform \Survicate for Marketing Teams \Survicate2616
200Product Feedback Platform \Survicate for Product Teams \Survicate2646
200Survey tool for ActiveCampaign \No Code Integration. Try Free177151 ms
200Surveys integrated with Amplitude \Try free171537 ms
200Survey tool for Drip \No Code Integration. Try Free170592 ms
200Surveys integrated with FullStory \Try free173227 ms
200Surveys integrated with Google Analytics \Try free171032 ms
200Export surveys in real-time to Google Sheets \Try Free172737 ms
200Top rated HubSpot survey app. Start free \Survicate1483242 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct47.2%
search9.1%
search organic8.1%
search paid1.0%
social1.4%
social organic1.3%
social paid0.2%
referrals7.2%
paid referrals0.5%
mail22.5%
gen ai0.8%
affiliate11.3%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Evidence gaps include lack of detailed pricing for Enterprise plan, no information on free tier availability, and no independent review ratings or detailed customer case studies. Open questions remain about data retention policies, specific security certifications beyond GDPR/HIPAA, and the full scope of the MCP server capabilities.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 14 collected pages from survicate.com, including product features, pricing, and survey templates. The evidence catalog includes 179 items from static and rendered pages. External proof search was performed but no additional verification was completed. Limitations: some pages were not collected, and pricing details were sourced from an authoritative pricing table read on 2026-10-22.

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