Overview
Summary
The useful answer before the supporting detail.
Airbrake is an error and performance monitoring tool that helps technical teams catch and fix bugs faster S1. It is used by developers to deploy fearlessly and fix bugs faster S1. The product provides error monitoring and lightweight APM to track performance and availability S35. Its main practical value is intelligently grouping errors and pointing to the issue in code S35.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Airbrake is an error and performance monitoring tool S1.
- Core purpose: Helps technical teams deploy fearlessly and fix bugs faster S1.
- Intended users: Developers and technical teams S1.
- Product scope: A single tool offering error monitoring and performance monitoring S35.
- Positioning: Enables every developer to deploy fearlessly with frictionless and effective monitoring S1.
- Claimed distinction: Award-winning tool recognized by industry leaders and user review sites S1.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Error Monitoring | Catches all project errors, intelligently groups them, and points to the issue in code S35. |
| Performance Monitoring | Tracks performance and availability through metrics like HTTP requests, response times, and error occurrences S35. |
| Deployment Tracking | Correlates errors with deployments to pinpoint the release that caused an issue S35 S144. |
| Integrations | Seamless integrations with collaboration tools, messaging apps, and email for real-time notifications S35. |
| Source Map Management | UI for uploading and managing private source maps S1. |
| Usage Caps | Allows setting usage caps for account and individual projects S65. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| GitHub | Integration | Integrate Airbrake project with GitHub S96. |
| GitLab | Integration | Integrate Airbrake project with GitLab S96. |
| Bitbucket | Integration | Integrate Airbrake project with Bitbucket S96. |
| Slack | Integration | Integrate Airbrake project with Slack S96. |
| JIRA | Integration | Integrate Airbrake project with JIRA S96. |
| Zapier | Integration | Integrate Airbrake project with Zapier S96. |
| API | API | Customers may access their account data via an API S152. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Dev + errors | Starting at $19/month, monthly billing; $17/month yearly S65 | Error monitoring, deploy tracking S65 | One user, one team S65 |
| Basic + errors | Starting at $38/month, monthly billing; $34/month yearly S65 | Error monitoring S65 | Unlimited users, three teams S65 |
| Pro + errors | Starting at $76/month, monthly billing; $68/month yearly S65 | Error monitoring, audit logs, spike forgiveness S65 | Unlimited teams S65 |
| Free trial | Free trial, credit card required to start S65 | All features, unlimited errors, unlimited performance events, 30 days retention S65 | Not established |
| Free Developer plan | Free S65 | Not established | Not established |
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| G2 | Compare Airbrake and Sentry | Grounded web search | Airbrake(73)4.4 out of 5Airbrake ... (73) 4.4 out of 5 ... - Users say that Airbrake's performance monitoring is highly rated at 8.8, matching Sentry's score, but Airbrake is often praised for its ease of use in setting up these monitoring features, making it more accessible for small businesses. - Reviewers mention that Sentry's multi-system monitoring capabilities score 8.3, outperforming Airbrake's 7.9, indicating that Sentry may be better suited for users needing to monitor multiple systems |
| Sanka Research | Sanka / Airbrake sentiment | Grounded web search | # Airbrake review scores ... / Software / G2 / Capterra / TrustRadius / ITreview / / --- / --- / --- / --- / --- / / Airbrake / 4.4 / 5 ↗ Reviews: 73 Checked: October 14, 2026 / 4.7 / 5 ↗ Reviews: 30 Checked: October 14, 2026 / 8.0 / 10 ↗ Reviews and ratings: 18 Checked: October 14, 2026 / Not checked / |
| Zendikt | Airbrake review, pricing, and verified intelligence / Zendikt | Grounded web search | ### Praise patterns - Long-established mature platform 71% → - Reasonable mid-market pricing 51% → - Deploy tracking is solid ... patterns - Product cadence has slowed 64% ↑ - Cult Rails standing eroded; developers migrate to Sentry |
| Subscribed.fyi | Airbrake Reviews 2026: Details, Pricing, & Features / Subscribed.fyi | Grounded web search | Overall rating 5 4 3 2 1 CX 5/6 Security 0/6 Ease of Use 6/6 Value 5/6 Integration 4/6 Popularity 4/6 ... 5 4 3 2 Reviews from G2, Capterra, Trustpilot 4.4 (73) 4.4 (73 Reviews) G2 Review 4.7 4.7 (30 Reviews) Capterra Review |
| toolradar.com | Airbrake vs Sentry: Which is Better in 2026? / Toolradar | Grounded web search | / --- / / Starts at / Free Free plan / Free Free plan / / Category / Debugging Monitoring / ... reviews / / Free plan / Yes / Yes / / Watch out for / Overage fees ... . Each additional 50K costs a flat rate that varies by plan. A medium |
| airbrake.io | About Us | Grounded web search | ### 100+ 4+ Star Reviews on TrustRadius, G2 & Capterra ... error & performance monitoring tool by industry leaders as well as user review sites. Our 2022 awards include: TrustRadius Top Rated in Debugging G2 High Performer & Highest User Adoption |
| sanka.com | Sanka / Airbrake sentiment / Sanka Monitor | Grounded web search | / Software / G2 / Capterra / TrustRadius / ITreview / / --- / --- / --- / --- / --- / / Airbrake / 4.4 / 5 ↗ Reviews: 73 Checked: October 14, 2026 / 4.7 / 5 ↗ Reviews: 30 Checked: October 14, 2026 / 8.0 / 10 ↗ Reviews and ratings: 18 Checked: October 14, 2026 / Not checked / |
Customer proof
No named customers, testimonials, or customer case studies were found.
Independent mentions
- Compare Airbrake vs Datadog 2026 / TrustRadius — Usability / LogicMonitor No answers on this topic / Datadog There are so many features that it can ... / Support Rating / LogicMonitor No answers on this topic / Datadog The support team usually gets it right. We
- Airbrake — is incredibly easy to integrate with a variety of platforms. I've personally integrated it with both Ruby on Rails (via a simple to ... composer library). I get email notices whenever an error occurs, and I don't have to dig through logs to isolate
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | Airbrake is based in the United States and the information we collect is governed by United States law. By accessing or using the Services or providing us with any information, you consent to the transfer, processing and | source |
| Contact and support | support@airbrake.io | source |
| Legal and privacy | \* Starting a new account requires a valid email and credit card. Cancel risk free any time during your free trial. | source |
| Security and compliance | Absolutely. Airbrake offers top-notch security to keep your data safe. Airbrake is SOC 2 Type II certified and complies with GDPR. Two-factor authorization is also available through GitHub, OneLogin, and Okta integration | source |
| Uptime and status page | Not published on the collected pages. | — |
Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Contact and support | Support | Public contact and support channel. (source) | Not dated |
| About Us | Product update | Product update is publicly available. (source) | Not dated |
| News and Awards | Roadmap | Public product roadmap. (source) | Not dated |
Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Cloud-based service accessed via web application S65. | S65 |
| Platforms and apps | Web application S65. | S65 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | API access for account data S152. | S152 |
| Data ownership and export | Not published on the collected pages. | — |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| TLS certificate | Amazon, valid, expires 2026-11-04 |
| Security headers | HSTS |
| Headers not served | CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy |
| Mail handled by | aspmx.l.google.com, alt1.aspmx.l.google.com |
| Nameservers | ns-1989.awsdns-56.co.uk, ns-21.awsdns-02.com |
Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s); rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention any competitors by name. Evidence gaps include lack of detailed feature documentation, customer counts beyond 1600+ organizations S35, and no explicit uptime or performance guarantees. Open questions include the exact limits of the free plan and the length of the free trial.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 13 collected pages from airbrake.io, including About, Pricing, Integrations, Customer Stories, and legal pages. The collection used static and browser rendering rendering; external proof search was enabled but only verified the existence of linked results. Limitations include incomplete rendering of some pages and lack of first-party verification of external review ratings.
- Official Websitehttps://www.airbrake.io/Verified
- Official Websitehttps://www.airbrake.io/about-usVerified
- Pricing Pagehttps://www.airbrake.io/pricingVerified
- Documentationhttps://www.airbrake.io/desktop-and-mobile-appsVerified
- Documentationhttps://www.airbrake.io/full-stack-web-appsVerified
- Documentationhttps://www.airbrake.io/integrationsVerified
- Official Websitehttps://www.airbrake.io/customer-storiesVerified
- Official Websitehttps://www.airbrake.io/news-and-awardsVerified
- Official Websitehttps://www.airbrake.io/privacyVerified
- Official Websitehttps://www.airbrake.io/termsVerified
- Official Websitehttps://www.airbrake.io/deployment-trackingVerified
- Official Websitehttps://www.airbrake.io/contact-usVerified
- Review Sitehttps://www.g2.com/compare/airbrake-vs-sentryVerified
- Review Sitehttps://sanka.com/research/stories/airbrake/Verified
- Review Sitehttps://www.zendikt.com/product/airbrakeVerified
- Review Sitehttps://subscribed.fyi/airbrake/reviews/Verified
- Articlehttps://www.trustradius.com/compare-products/airbrake-vs-datadogVerified
- Review Sitehttps://toolradar.com/compare/airbrake-vs-sentryVerified
- Review Sitehttps://sanka.com/monitor/stories/airbrake/Verified