Overview
Summary
The useful answer before the supporting detail.
Twist is an asynchronous messaging app that organizes conversations into threads to reduce communication chaos and help teams focus S3 S1. It is designed for flexible and remote teams that need structured, on-topic collaboration across time zones S3 S1. The main practical value is that important information is not buried by chit-chat, and teams can gain visibility into work through organized channels S3.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Twist is an async messaging app for team communication S3.
- Core purpose: It solves the problem of chaotic, disorganized team communication where important information gets buried S1 S3.
- Intended users: Flexible and remote teams that need to collaborate across time zones S3.
- Product scope: Twist is a standalone messaging application, not a broader platform; it uses threads and channels to organize conversations S3.
- Positioning: Twist positions itself as a tool that makes teamwork more efficient and helps teams focus on what matters S3.
- Claimed distinction: Twist claims that its thread-based structure prevents important information from being buried, unlike typical chat S3.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| Remote teams | Collaborate asynchronously across time zones with organized threads S3. |
| Flexible teams | Maintain focus on work that matters by reducing communication chaos S1 S3. |
| Team admins | Manage team structure, roles, and permissions S1. |
| Large organizations (200+ employees) | Contact customer team for enterprise pricing and support S23. |
Traffic and search
Search summary
The useful answer before the supporting detail.
See how much more efficient your teamwork can be (even across time zones). Named a World Changing Idea by Fast Company. twist.com: an estimated 73,387 total monthly visits and about 32,321 monthly organic visits across 1,173 ranking keywords. Scout crawled 15 pages and measured a technical health score of 94/100.
- Total traffic (modeled): 73,387 monthly visits across all channels.
- Organic search traffic (estimated): 32,321 monthly visits from search.
- Strongest sampled ranking: twist at position 1.
- Leading page in the collected evidence: https://twist.com/.
- Closest measured organic competitor: play.google.com, appearing 3 times in the sampled first-page SERPs.
- Technical crawl: 15 pages, health score 94/100.
Website intelligence — Collected evidence
Company identity and positioning
| Page type | Evidence | Source |
|---|---|---|
| other | See how much more efficient your teamwork can be (even across time zones). Named a World Changing Idea by Fast Company. | https://twist.com/ |
| other | – Our customers | https://twist.com/ |
| other | Break through team silos with structured channels. | https://twist.com/ |
| other | Organize channels by topic, project, or client to create a central place to gain visibility on your team’s work. | https://twist.com/ |
| other | Help your team focus on the work that matters. | https://twist.com/ |
| other | Instill more calm and less anxiety with smarter notifications. The inbox gathers threads in one place, allowing team members to easily prioritize what matters to them. | https://twist.com/ |
| other | Give your team past context to learn from. | https://twist.com/ |
| other | Plus all the integrations your team relies on. | https://twist.com/ |
| other | Fast Company named Twist a World Changing Idea; here’s why our customers agree | https://twist.com/ |
| other | > “My team switched from Slack to Twist and it's been a game changer. Conversations in threads stay organized and far more easily referenced.” | https://twist.com/ |
| other | > “Twist is the perfect tool for deep work in a team setting. You cannot see if people are online. You are encouraged not to notify everyone all of the time. There is no glowing green dot encouraging you to be ‘always on’. It’s got the balance just right.” | https://twist.com/ |
| other | > “Slack had a lot of promise for us but quickly became a productivity and deep-thought killer. Switching to Twist transformed our globally distributed team. We are on different continents and closer than any team I’ve worked with.” | https://twist.com/ |
Domain performance
Modeled total traffic, six-month trend, engagement, countries, and domain identity.
Total website traffic
Monthly visits73,387
Global rank#388,950
Top-country rankUS #193,527
Bounce rate34.1%
Pages per visit4.35
Visit duration4m 57s
| Month | Modeled visits |
|---|---|
| 2026-04 | 125,685 |
| 2026-05 | 110,359 |
| 2026-06 | 112,892 |
| 2026-07 | 97,464 |
| 2026-08 | 84,330 |
| 2026-09 | 73,387 |
Six-month trafficModeled monthly visits
Top visitor countries
| Country | Name | Traffic share |
|---|---|---|
| US | United States | 52.3% |
| DE | Germany | 10.2% |
| JP | Japan | 8.6% |
| ID | Indonesia | 3.1% |
| IT | Italy | 2.8% |
52.3%United States
United States52.3%Germany10.2%Japan8.6%Indonesia3.1%Italy2.8%Other23.0%
Domain identity
| Signal | Value |
|---|---|
| Registered | Jun 26, 1997 |
| Last changed | May 21, 2026 |
| Expires | Jun 25, 2027 |
| WHOIS server | whois.verisign-grs.com |
| DNSSEC | Not signed |
| Nameservers | NS-1217.AWSDNS-24.ORG, NS-1768.AWSDNS-29.CO.UK, NS-440.AWSDNS-55.COM, NS-666.AWSDNS-19.NET |
Website capture
Organic keywords
Top keywords and an independent Google result page.
Top organic keywords
| Keyword | Volume | CPC | Estimated value |
|---|---|---|---|
| twist | 37,270 | $1.08 | $730 |
| twist chat | 300 | $0.00 | $140 |
| twist messaging | 220 | $0.00 | $140 |
| why doesnt messenger allow bolding | 270 | $0.00 | $130 |
| twist todoist | 110 | $0.00 | $110 |
Independent Google result page
Query: twist
| Position | Title | URL | Description |
|---|---|---|---|
| 1 | TWIST | definition in the Cambridge English Dictionary | https://dictionary.cambridge.org/us/dictionary/english/twist | to turn something, especially repeatedly, or to turn or wrap one thing around another: twist and turn The path twists and turns for over a mile. |
| 2 | TWIST Definition & Meaning | https://www.merriam-webster.com/dictionary/twist | The meaning of TWIST is to unite by winding. How to use twist in a sentence. |
| 3 | TWIST definition in American English | https://www.collinsdictionary.com/us/dictionary/english/twist | twist in American English · 1. to combine, as two or more strands or threads, by winding together; intertwine · 2. to form by or as if by winding strands ... |
| 4 | Twist By Ouidad: Products | https://www.amazon.com/stores/TwistByOuidad/page/AD76024B-2BFE-423C-8FF1-8DC4D651C063 | FIND THE RIGHT HAIRCARE SOLUTION FOR YOU. TWIST Weather Up Weightless Curl Defining Gel, TWIST Hit Reset Light Clarifying Shampoo. Oil Infused Shampoo, TWIST ... |
| 5 | Twist Hairstyles | https://www.youtube.com/playlist?list=PLOvZWTa_Q7SGUaX-V3aKYsdM5AMh08kdm | This playlist showcases twisted hairstyles such as two strand twists, flat twists, and twist outs. EASY TWIST OUT |
| 6 | TWIST Synonyms & Antonyms - 222 words | https://www.thesaurus.com/browse/twist | twist · curl, spin n. · sudden development; oddity n. · curl, spin v. · misrepresent v. NOUN. curl, spin. Synonyms. STRONGEST. curve flourish. STRONG. arc ... |
| 7 | can you do a twist braid? #twistbraids # ... | https://www.youtube.com/shorts/QTiv7uVjyjo?xstg=CAMSBhUDzO3xHw%3D%3D | can you do a twist braid? hair #hairtutorial #hairstyle #hairhack #braidhack 1.1M 3,534 |
| 8 | Twist | https://en.wikipedia.org/wiki/Twist | Twist (2003 film), an independent film loosely based on Charles Dickens's novel Oliver Twist Twist (2021 film), |
| 9 | Help - Twist | https://twist.com/help | Find answers to common questions and learn how to use Twist for yourself and your team. Common topics: channels, threads, messages. Twist's latest features, ... |
Important pages
Pages earning the most estimated search traffic in the sample.
| URL | Ranking keywords | Estimated traffic | Best position |
|---|---|---|---|
| https://twist.com/ | 13 | 27,869.7 | 1 |
| https://twist.com/help/articles/log-in-or-out-of-twist-f4i0xrBu | 2 | 85.1 | 1 |
| https://twist.com/help/articles/close-a-thread-9J9T3iyn | 1 | 21.3 | 1 |
| https://async.twist.com/how-to-say-no-to-work-meetings/ | 2 | 19.4 | 2 |
| https://twist.com/help/categories/features | 1 | 15.2 | 1 |
| https://twist.com/help/articles/how-twist-makes-teamwork-calmer-and-more-focused-dVSXzJIZ | 1 | 9.1 | 1 |
Website intelligence — Collected evidence
Prioritized website intelligence pages
| Type | Page | Words | Change | URL |
|---|---|---|---|---|
| other | Twist: Organized work communication for flexible teams | 614 | new | https://twist.com/ |
| pricing | Pricing \ | static | 657 | new |
| pricing | Billing FAQ | 1,482 | new | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | Billing | 92 | new | https://twist.com/help/categories/billing/twist-unlimited |
| features | Features | 85 | new | https://twist.com/help/categories/features/whats-new |
| integrations | Integrations \ | playwright | 263 | new |
| integrations | Integrations | 274 | new | https://twist.com/help/categories/integrations/all-integrations |
| integrations | CircleCI \ | playwright | 353 | new |
| integrations | GitHub Notifications \ | playwright | 309 | new |
| integrations | Google Calendar \ | static | 223 | new |
| customers | Twist Customer Stories: Meet the Future of Work | 1,216 | new | https://twist.com/customer-stories |
| trust | Privacy Policy \ | static | 4,489 | new |
| trust | Twist Security Policy | 489 | new | https://twist.com/security |
Features
| Page type | Evidence | Source |
|---|---|---|
| features | We're in the early stages of exploring new ideas for the future of Twist, and your perspective matters. If you'd like to be part of the journey, please complete [this survey](https://todoist.typeform.com/to/uNUgJbJ5 "Ideas for the future of Twist") to share your feedback! | https://twist.com/help/categories/features/whats-new |
| features | Get StartedFeaturesBillingGuidesIntegrations | https://twist.com/help/categories/features/whats-new |
| features | What's NewChannelsThreadsMessagesCommentsFormattingTeamsGroupsNotificationsSearch | https://twist.com/help/categories/features/whats-new |
| features | [ | https://twist.com/help/categories/features/whats-new |
| features | The new and updated Twist | https://twist.com/help/categories/features/whats-new |
| features | ](/help/articles/4405287041042) | https://twist.com/help/categories/features/whats-new |
| features | ](/help/articles/360016046140) | https://twist.com/help/categories/features/whats-new |
| features | How to start, manage, & scale remote teams | https://twist.com/help/categories/features/whats-new |
| features | Read the guides | https://twist.com/help/categories/features/whats-new |
Pricing and plans
| Page type | Evidence | Source |
|---|---|---|
| pricing | Billing cycle | https://twist.com/pricing |
| pricing | per userper month | https://twist.com/pricing |
| pricing | Access up to 1 month of comments and messages | https://twist.com/pricing |
| pricing | What happens to my threads and messages after a month in the free version of Twist? | https://twist.com/pricing |
| pricing | In the free version of Twist, you won’t be able to view or search for thread comments and messages older than one month. However, all your team’s data will still be safely stored on our servers – nothing will ever be deleted. If you decide to upgrade to the Unlimited plan later, you and your team will have full access to your Twist history. | https://twist.com/pricing |
| pricing | Will I lose my data if I downgrade from the Unlimited plan to the Free plan? | https://twist.com/pricing |
| pricing | No, your data is never deleted from Twist. When you downgrade to the free version, your comments and messages older than a month will still be saved on our servers, but you won’t be able to view or search for them. If at some point you decide to re-subscribe to the Unlimited plan, you’ll regain access to your team’s full thread and conversation history. | https://twist.com/pricing |
| pricing | When you’re using Twist’s free plan, all guests are free. However guests in the free plan can only view threads or messages that are less than one month old (like all team members in the free plan). When you’re using the Unlimited plan, single-channel guests are free, but multi-channel guests are billed in the same way as team members. | https://twist.com/pricing |
| pricing | When you add a new user, we’ll automatically make a prorated, one-time charge to your credit card. This will cover the new team member’s account for the remainder of the current billing period. After that, the full amount for an extra member will be added to your regular invoice. | https://twist.com/pricing |
| pricing | Can I mix free members and Unlimited members together? | https://twist.com/pricing |
| pricing | If your team is using the Unlimited version of Twist, you will be billed for every member and multi-channel guest that you invite to your team. Single-channel guests are always free. If you’d like to work with some free members, you can create a separate, free team. You can invite your members there and they will be able to use Twist at no cost. It’s easy to switch between multiple teams from a single Twist account. More about billing. | https://twist.com/pricing |
| pricing | Do you have enterprise pricing? | https://twist.com/pricing |
| pricing | Billing FAQ | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | Got some questions about billing? Read on for answers: | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | What will happen to my threads and messages after one month in the Free plan of Twist? | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | In the Free plan of Twist, you won’t be able to view or search for thread comments and messages older than one month. However, all your team’s data will still be safely stored on our servers–nothing will ever be deleted. If you decide to upgrade to the Unlimited plan later, you and your team will have full access to your Twist history. | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | Will I lose my data if I downgrade from the Unlimited plan to the Free plan? | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | No, your data is never deleted from Twist. When you downgrade to the Free plan, your threads, comments and messages older than a month will still be saved on our servers, but you won’t be able to view or search for them. If at some point you decide to re-subscribe to the Unlimited plan, you’ll regain access to your team’s full thread and message history. | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | When you're using Twist’s free plan, all guests are free. | https://twist.com/help/articles/billing-faq-va4flz8p |
| pricing | When you're using the Unlimited plan, single-channel guests are free, but multi-channel guests are billed in the same way as team members. Read all about how guests work in Twist and view our Twist Unlimited pricing. | https://twist.com/help/articles/billing-faq-va4flz8p |
Integrations and supported platforms
| Page type | Evidence | Source |
|---|---|---|
| integrations | All your work in one place | https://twist.com/integrations |
| integrations | No more costly context switching. Connect Twist with all the tools your team uses. | https://twist.com/integrations |
| integrations | Search integrations | https://twist.com/integrations |
| integrations | Productivity Tracking | https://twist.com/integrations |
| integrations | Project Management | https://twist.com/integrations |
| integrations | Task Management | https://twist.com/integrations |
| integrations | CategoriesAllCalendarsProductivity TrackingAutomationMessagingProject ManagementTask Management | https://twist.com/integrations |
| integrations | Featured integrations | https://twist.com/integrations |
| integrations | ](/integrations/apps/circleci) | https://twist.com/integrations |
| integrations | ](/integrations/apps/github-notifications) | https://twist.com/integrations |
| integrations | ](/integrations/apps/google-calendar) | https://twist.com/integrations |
| integrations | All integrations | https://twist.com/integrations |
| integrations | Asana | https://twist.com/integrations |
| integrations | Auto-reports | https://twist.com/integrations |
| integrations | Bindle | https://twist.com/integrations |
| integrations | Box | https://twist.com/integrations |
| integrations | Calendly | https://twist.com/integrations |
| integrations | CircleCI | https://twist.com/integrations |
| integrations | GIPHY | https://twist.com/integrations |
| integrations | GitHub | https://twist.com/integrations |
Product and company updates
No supporting public-page evidence was collected for this category.
Rank tracking
Persistent keyword baselines and position movement.
This analysis created the first position baseline at 2026-10-20T21:35:41.892Z. Movement appears after the next fresh analysis using the same location and language.
| Keyword | Current | Previous | Movement | Volume | Ranking URL |
|---|---|---|---|---|---|
| twist | 1 | Baseline | Baseline | 90,500 | https://twist.com/ |
| app twist | 1 | Baseline | Baseline | 170 | https://twist.com/ |
| twist app | 1 | Baseline | Baseline | 170 | https://twist.com/ |
| twist application | 1 | Baseline | Baseline | 170 | https://twist.com/ |
| twist apps | 1 | Baseline | Baseline | 170 | https://twist.com/ |
| twistapp | 1 | Baseline | Baseline | 170 | https://twist.com/ |
| twist log in | 1 | Baseline | Baseline | 140 | https://twist.com/help/articles/log-in-or-out-of-twist-f4i0xrBu |
| twist login | 1 | Baseline | Baseline | 140 | https://twist.com/help/articles/log-in-or-out-of-twist-f4i0xrBu |
| google twist | 1 | Baseline | Baseline | 110 | https://twist.com/ |
| close thread | 1 | Baseline | Baseline | 70 | https://twist.com/help/articles/close-a-thread-9J9T3iyn |
| twist app logo | 1 | Baseline | Baseline | 50 | https://twist.com/ |
| twist pricing | 1 | Baseline | Baseline | 50 | https://twist.com/help/categories/features |
| twist service | 1 | Baseline | Baseline | 50 | https://twist.com/ |
| not meeting | 2 | Baseline | Baseline | 70 | https://async.twist.com/how-to-say-no-to-work-meetings/ |
| twist message | 1 | Baseline | Baseline | 30 | https://twist.com/ |
| twist messages | 1 | Baseline | Baseline | 30 | https://twist.com/ |
| twist messaging | 1 | Baseline | Baseline | 30 | https://twist.com/help/articles/how-twist-makes-teamwork-calmer-and-more-focused-dVSXzJIZ |
| when did chubby checker record the twist | 1 | Baseline | Baseline | 30 | https://twist.com/ |
| how to politely decline a meeting | 2 | Baseline | Baseline | 50 | https://async.twist.com/how-to-say-no-to-work-meetings/ |
| twist web | 2 | Baseline | Baseline | 50 | https://twist.com/ |
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Threaded conversations | Organizes messages into threads to keep conversations on topic and prevent important information from being buried S3. |
| Channels | Organize channels by topic, project, or client to create a central place for team visibility S3. |
| Integrations | Connect with other apps the team relies on, with up to 5 integrations on the free plan and unlimited on the paid plan S3 S23. |
| Comment management | Users can edit or delete comments to maintain clean and accurate conversations S42. |
| Notifications | Smarter notifications designed to reduce anxiety and help team focus S3. |
| Search and history | Free plan includes 1 month of searchable history; paid plan offers full history S23. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| Integrations (general) | Integration | Bring all your apps with you when switching to Twist S3. |
| Integration browsing | Extension framework | Browse available integrations to connect tools the team relies on S3. |
| API | API | The Twist API is documented, enabling custom integrations S23. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Free | US$0 S23 | 1 month of comment and message history S23; 5 integrations S23; 5 GB storage S23; guests are free S23 | 500 members and 500 guests S23; no access to messages older than one month S23 |
| Unlimited | US$6 per user per month, billed yearly S23 | Full history S23; unlimited integrations S23; unlimited storage, members, and guests S23 | Multi-channel guests are billed like members S23; single-channel guests are free S55 |
Competition
Competitive landscape
Domains competing for the same organic search demand.
Sampled competitors
| Competitor | First-page appearances | Sampled queries | Average position | Queries observed |
|---|---|---|---|---|
| play.google.com | 3 | 1 | 6 | app twist |
| youtube.com | 2 | 2 | 2.5 | twist, app twist |
| dictionary.cambridge.org | 1 | 1 | 1 | twist |
| doist-twist.en.aptoide.com | 1 | 1 | 1 | app twist |
| yourdictionary.com | 1 | 1 | 3 | twist |
| facebook.com | 1 | 1 | 4 | twist |
| vdict.com | 1 | 1 | 5 | twist |
| com-twistapp.en.uptodown.com | 1 | 1 | 5 | app twist |
| scrabble.merriam.com | 1 | 1 | 6 | twist |
| apitwist.com | 1 | 1 | 6 | app twist |
Website intelligence — Collected evidence
Customers, testimonials, and first-party review claims
| Page type | Evidence | Source |
|---|---|---|
| customers | Teams who are daring to work different | https://twist.com/customer-stories |
| customers | Why switch to Twist? | https://twist.com/customer-stories |
| customers | of teams report being more in sync | https://twist.com/customer-stories |
| customers | of teams send fewer internal emails | https://twist.com/customer-stories |
| customers | of teams work more efficiently together. | https://twist.com/customer-stories |
| customers | of teams report calmer collaboration | https://twist.com/customer-stories |
| customers | Going from a strong office culture to an even stronger distributed team | https://twist.com/customer-stories |
| customers | Read Headstart's story | https://twist.com/customer-stories |
| customers | When diversity recruiting startup Headstart decided to go remote, they needed a tool “to communicate without drowning each other in noise”... | https://twist.com/customer-stories |
| customers | Today, they keep all internal team communication in Twist, which means everyone only needs to look in one place for all conversations and context. | https://twist.com/customer-stories |
| customers | Headstart’s Twist channels organize threads by client, area of work, and topics like #Celebrating Success and #Coronavirus. | https://twist.com/customer-stories |
| customers | All status meetings have been replaced with a #Heartbeat channel. Each team has a dedicated thread for sharing regular updates with the rest of the company asynchronously. | https://twist.com/customer-stories |
| customers | It’s not all work though! Headstart keeps a #Chit Chat channel where the remote team bonds in threads like Music Sharing, Meditation Club, and more. | https://twist.com/customer-stories |
| customers | Gareth Jones – Founder and CEO of Headstart | https://twist.com/customer-stories |
| customers | > “Twist weaned us off chat and internal email has literally disappeared. That for me is magic. It allows us to communicate without drowning each other in noise.” | https://twist.com/customer-stories |
| customers | Using async collaboration to bootstrap the world’s biggest medical education startup | https://twist.com/customer-stories |
| customers | Read Geeky Medics’ story | https://twist.com/customer-stories |
| customers | Lewis Potter built Geeky Medics to 3 million monthly viewers while working full-time as a doctor-in-training. He needed a way to collaborate asynchronously on an unpredictable schedule... | https://twist.com/customer-stories |
| customers | Twist lets Lewis move work forward with a team spread across the U.K., Canada, New Zealand, and Australia without needing to constantly check in. | https://twist.com/customer-stories |
| customers | He keeps a clear overview of every aspect of Geeky Medics by creating a dedicated channel for each operational area. | https://twist.com/customer-stories |
Independent review sources discovered
No links to supported independent review platforms were discovered on the collected pages.
Backlink profile
Authority and referring-domain signals.
Backlink comparison profile
- Domain rating: 74/100
- Backlinks: 33,973
- Referring domains: 3,555
- Dofollow backlinks: 80.0%
- Dofollow referring domains: 69.0%
| Source DR | Source title | Anchor | Source URL | Target URL |
|---|---|---|---|---|
| 86 | AI Tools \ | Todoist | Twist | https://www.todoist.com/ai-tools |
| 75 | Best Instant Messaging Apps for Business (2026) | Twist | https://pumble.com/blog/best-instant-messaging-apps-for-business/ | https://twist.com/ |
| 91 | 50+ fully remote companies that let you work from anywhere | Twist | https://zapier.com/blog/companies-hiring-remote-workers/ | https://twist.com/ |
| 56 | Free for Developers | twist.com | https://free-for.dev/ | https://twist.com/ |
| 77 | 10 Best Team Communication Apps for Collaboration in 2026 | Twist | https://peoplemanagingpeople.com/tools/best-team-communication-app/ | https://twist.com/ |
| 65 | Internet Tools • freemediaheckyeah | Twist | https://fmhy.net/internet-tools | https://twist.com/ |
| 50 | 500+ Remote Working Tools \ | CocoFax | Check Website | https://cocofax.com/resource/remote-working-tools.html |
| 85 | Productivity at work: Expert tips to train employees in 2020 | Twist | https://www.talentlms.com/blog/how-to-train-productivity-at-work/ | https://twist.com/ |
| 63 | Remote Work Etiquette: 13 Golden Rules \ | 4dayweek.io | Twist | https://4dayweek.io/remote-work/etiquette |
| 78 | 10 Best Enterprise Collaboration Tools Reviewed in 2026 | Twist screenshot - 10 Best Enterprise Collaboration Tools Reviewed in 2026 Twist enhances team collaboration by organizing conversations into threads, prioritizing deep work, and reducing the need for real-time responses. | https://thedigitalprojectmanager.com/tools/enterprise-collaboration-tools/ | https://twist.com/ |
Collection decision
The Scout search index remains intentionally excluded from automatic Scout analysis. This Scout traffic model profile costs 5 credits (0.5 cents) and is included in the first comparison run so its usefulness can be judged before the recurring collection is finalized.
AI visibility
Measured ChatGPT and Google AI mentions with cited sources.
AI-assistant referral traffic
- Estimated current generative-AI referral share: 1.8%
Scout traffic model did not return a separate AI-referral trend series for this domain.
Website intelligence — Collected evidence
Site-stated AI capabilities
No supporting public-page evidence was collected for this category.
These are first-party product claims, not independent measurements of AI-search visibility.
Marketing opportunities
Actions calculated directly from the collected evidence.
| Opportunity | Recommended action | Evidence |
|---|---|---|
| Competitor gap | Review the sampled queries where play.google.com appears. | 3 first-page appearances across app twist |
Website intelligence — Collected evidence
Website evidence gaps
- reviews: no usable public page was collected; verify whether the site publishes this evidence.
- changes: no usable public page was collected; verify whether the site publishes this evidence.
- identity: no usable public page was collected; verify whether the site publishes this evidence.
- technical: no usable public page was collected; verify whether the site publishes this evidence.
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| Trustpilot | Twist Reviews / Read Customer Service Reviews of twist.com | Grounded web search | ## I have ordered by Twist Shake Baby I have ordered by Twist Shake Baby. They are very responsible and the orders were very qualitative 🙂 November 17, 2022 Unprompted review ... up on… you can't even search people up on twist i don't like it like make |
| Toolradar | Twist Reviews, Pricing & Alternatives (2026) / Toolradar | Grounded web search | the Web 4.3(36 reviews) Twist holds an aggregate rating of 4.3 out of 5 from 36 reviews across G2 and Trustpilot, last checked September 17, 2026. G2 34 reviews 4.1/5 Trustpilot 2 reviews 5/5 Ratings aggregated from independent review platforms. |
| AngelaRodgers.com | Why We Switched from Slack to Twist - B2B Copywriter and SEO Content Writer | Grounded web search | Unfortunately, our initial experience with the support/communication was quite average. ... I wanted to submit some product feedback during our trial period and despite my best efforts, could not find an email address or form on their website. I ended up going to the Todoist website and asking them to point me in the right direction. They sent me the correct link for product feedback. ... So, overall, I wasn’t super impressed with the customer support team. And this is the biggest thing that gav |
| Google Play Store | Twist: Organized Messaging - Apps on Google Play | Grounded web search | 4.2 611 reviews ... Still, the app is extremely buggy. For example, often you can see that there is unread message in the channel, you open the channel, but there are no new messages. When you open it on the desktop, you can find that there's a message, but the app just does not show it. This bug persists for more than a year. The support recommends logout-login. It helps, but is a bit inconvenient to do it every time. Todoist Inc. January 12, 2022 ... I have been using Twist for a few years, an |
Customer proof
No named customers, testimonials, or customer case studies were found.
Independent mentions
- Twist: Slack alternative from the makers of Todoist / Hacker News — Twist: Slack alternative from the makers of Todoist / Hacker News Twist: Slack alternative from the makers of Todoist (twist.com) 68 points by zetalyrae on July 28, 2023 / hide / past / favorite / 88 comments
- Twist Reddit Reviews & Mentions — Team Communication (2026) — ## What is Twist? This SaaS product offers organized work communication solutions designed for flexible teams. While praised for its ability to streamline communication, users also frequently discuss the concept of a 'productivity tax' related to context switching, indicating a focus on improving efficiency in dynamic work environments. Based on 55 Reddit mentions across 10 subreddits, Twist has a 30% positive sentiment score in the Team Communication space. Reddit users most frequently discuss
- I have tried Zulip but I think Twist has better UX & UI. https://twist.com/slack... — I've used Twist. It's a good piece of software, but I think it's too work-focused. ... Looking at Twist - I don't think it emphasizes usability, users in multiple workspaces, quality notifications, easy onboarding, and group discoverability. Take a look at the nav - it's built for hundreds of people, but groups will start with far fewer than that, and churn before they grow. Plus, it's entirely a logged-in experience - how many beloved forums are logged-in-only?
- Twist: Organized work communication for flexible teams — - > “My team switched from Slack to Twist and it's been ... - > “Twist is a lifesaver to reduce digital stress and the fear of missing out when you can’t read everything in a group chat.” ... You cannot see if people are online. You are encouraged not to
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | We need to add new users to our team. How will that be billed? | source |
| Contact and support | If you have more than 200 employees, we recommend reaching out to our customer team at support@twist.com. We’ll be happy to get you up and running. | source |
| Legal and privacy | Cancel your subscription. | source |
| Security and compliance | Not published on the collected pages. | — |
| Uptime and status page | Not published on the collected pages. | — |
| Domain registered | 1997-06-26 | — |
| Domain expires | 2027-06-25 | — |
Not found on the collected pages: security and compliance, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| 2022 Twist price changes | Guide | Twist makes team communication less chaotic. A Slack alternative that keeps teamwork organized, on-topic and easy to find (forever). From Doist, the makers of Todoist (source) | Not dated |
| Product FAQ | FAQ | Answers common product, workflow, pricing, privacy, ownership, API, and team questions. (source) | Not dated |
| Change your team plan | Guide | Twist makes team communication less chaotic. A Slack alternative that keeps teamwork organized, on-topic and easy to find (forever). From Doist, the makers of Todoist (source) | Not dated |
| How to cancel the Unlimited plan | Guide | Twist makes team communication less chaotic. A Slack alternative that keeps teamwork organized, on-topic and easy to find (forever). From Doist, the makers of Todoist (source) | Not dated |
Not found in the collected public sources: public roadmap, changelog or release notes, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Twist is a web-based messaging app S3. | S3 |
| Platforms and apps | Not published on the collected pages. | — |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | The Twist API is documented S23. | S23 |
| Data ownership and export | Data is never deleted from Twist, even on downgrade S23. | S23 |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 1997-06-26 — Amazon Registrar, Inc. |
| Domain expires | 2027-06-25 |
| TLS certificate | Amazon, valid, expires 2027-01-22 |
| Security headers | HSTS, X-Frame-Options |
| Headers not served | CSP, X-Content-Type-Options, Referrer-Policy |
| Mail handled by | aspmx.l.google.com, alt1.aspmx.l.google.com |
| Nameservers | ns-1217.awsdns-24.org, ns-1768.awsdns-29.co.uk |
Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.
Technical site audit
A bounded multi-page crawl with page-level issues and URLs.
Scout — Bounded technical crawl
- Pages crawled: 15 of 15 maximum
- Technical health: 94/100
- Critical issues: 0
- Warnings: 12
- Notices: 13
Issues
Crawled pages
| Status | Title | H1s | Words | Response | URL |
|---|---|---|---|---|---|
| 200 | Twist: Organized work communication for flexible teams | 1 | 776 | 381 ms | https://twist.com/ |
| 200 | Twist: Organized work communication for flexible teams | 1 | 776 | 396 ms | https://twist.com/home |
| 200 | Why async? Discover a better way to work together \ | Twist | 1 | 333 | 364 ms |
| 200 | Pricing \ | Twist | 1 | 749 | 381 ms |
| 200 | Twist | 0 | 0 | 228 ms | https://twist.com/login |
| 200 | Integrations \ | Twist | 1 | 147 | 165 ms |
| 200 | Twist Customer Stories: Meet the Future of Work | 1 | 1002 | 311 ms | https://twist.com/customer-stories |
| 200 | The best Slack alternative \ | Twist | 1 | 828 | 252 ms |
| 200 | How Twist makes teamwork calmer and more focused | 1 | 127 | 1,481 ms | https://twist.com/help/articles/how-twist-makes-teamwork-calmer-and-more-focused-dVSXzJIZ |
| 200 | Twist vs. Email: The More Organized Way to Work | 1 | 122 | 842 ms | https://twist.com/help/articles/twist-vs-email-the-more-organized-way-to-work-QcGuTWKp |
| 200 | Download Twist | 1 | 104 | 674 ms | https://twist.com/help/articles/download-twist-OEgZFaqN |
| 200 | Help \ | Twist | 1 | 230 | 314 ms |
| 200 | Remote Work Guides \ | Twist | 1 | 206 | 108 ms |
| 200 | Twist Security Policy | 1 | 577 | 294 ms | https://twist.com/security |
| 200 | How guests work in Twist | 1 | 104 | 1,092 ms | https://twist.com/help/articles/how-guests-work-in-twist-pPt1PKPY |
This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.
Search Console and Analytics
First-party search and behavioral data connection state.
Modeled acquisition channels
| Channel | Estimated share |
|---|---|
| direct | 73.5% |
| search | 5.5% |
| search organic | 5.5% |
| search paid | 0.0% |
| social | 2.2% |
| social organic | 2.2% |
| social paid | 0.0% |
| referrals | 7.9% |
| paid referrals | 0.0% |
| 9.1% | |
| gen ai | 1.8% |
| affiliate | 0.0% |
| other | 0.0% |
First-party connections
| Integration | Status | Data available after connection |
|---|---|---|
| Google Search Console | Not connected | Clicks, impressions, CTR, average position, queries, pages, countries, and devices |
| Google Analytics | Not connected | Organic sessions, engagement, landing pages, conversions, geography, and devices |
No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention specific competitors or alternative products. Evidence gaps include lack of detailed platform support information, uptime/status page, and release activity. Open questions remain about enterprise pricing details and specific security certifications.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from twist.com, including the homepage, pricing page, and help center articles. Static and browser rendering providers were used; external proof search was enabled but only verified the existence of linked results. Pricing data was taken from the authoritative pricing page. Limitations: some sections lack evidence due to sparse public information.
- Official Websitehttps://twist.com/Verified
- Official Websitehttps://twist.com/help/categories/get-startedVerified
- Pricing Pagehttps://twist.com/pricingVerified
- Pricing Pagehttps://twist.com/help/articles/2022-twist-price-changes-KDNkijB8sVerified
- Pricing Pagehttps://twist.com/help/articles/billing-faq-va4flz8pVerified
- Pricing Pagehttps://twist.com/help/articles/change-your-team-plan-2OZKCvDRVerified
- Pricing Pagehttps://twist.com/help/articles/how-to-cancel-the-unlimited-plan-NdgazQU2JVerified
- Pricing Pagehttps://twist.com/help/categories/billingVerified
- Pricing Pagehttps://twist.com/help/categories/billing/billing-questionsVerified
- Pricing Pagehttps://twist.com/help/categories/billing/discountsVerified
- Pricing Pagehttps://twist.com/help/categories/billing/invoicesVerified
- Pricing Pagehttps://twist.com/help/categories/billing/twist-unlimitedVerified
- Official Websitehttps://twist.com/help/categories/featuresVerified
- Official Websitehttps://twist.com/help/categories/features/channelsVerified
- Official Websitehttps://twist.com/help/categories/features/commentsVerified
- Review Sitehttps://www.trustpilot.com/review/twist.comVerified
- Articlehttps://news.ycombinator.com/item?id=36891056Verified
- Articlehttps://reddgrow.ai/directory/team-communication/twistVerified
- Review Sitehttps://toolradar.com/tools/twistVerified
- Articlehttps://news.ycombinator.com/item?id=30381244Verified
- Review Sitehttps://angelarodgers.com/twist-vs-slack/Verified
- Review Sitehttps://play.google.com/store/apps/details?hl=en&id=com.twistappVerified