⚡Stack Radar

Changelogs · Reviewed 19 Oct 2026

Canny

AI-native customer intelligence platform for product teams.

from $79 · free tier · canny.io ↗

Paid against free › Changelogs › Canny

SEO analysis

Collected Oct 19, 2026

canny.io: an estimated 468,466 total monthly visits and about 46,553 monthly organic visits across 3,730 ranking keywords. Scout crawled 15 pages and measured a technical health score of 94/100.

468.5KEstimated total trafficModeled monthly visits3.7KRanking keywordsPublic search sample94/100Technical health15 pages checked9.6KReferring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

Canny is an AI-native customer intelligence platform for product teams S1. It helps product teams capture feedback from sales and support conversations, organize it by product area, and connect it to revenue S1. Teams use it to prioritize features, build roadmaps, and communicate updates to customers S1.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Canny is an AI-native customer intelligence platform for product teams S1.
  • Core purpose: It solves the problem of missing customer feedback scattered across channels S1.
  • Intended users: Product management teams at B2B software companies S1.
  • Product scope: One platform covering feedback capture, portal, analysis, roadmaps, and changelog S1.
  • Positioning: Canny positions itself as the platform for the whole feedback loop S1.
  • Claimed distinction: It connects every request to the account and revenue behind it S1.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Product management teamsCapture and prioritize feedback to build roadmaps S1 S56.
Customer success teamsTrack renewal risk by connecting feedback to accounts S1.
Marketing teamsAnnounce product updates via changelog S1 S52.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Feedback captureAutomatically captures feedback from sales and support conversations, feedback boards, and team input S46.
AI analysisUses AI to organize feedback by product area, track themes, and surface trends S35.
Revenue connectionLinks each request to the account and revenue at stake, enabling prioritization by business impact S1.
Roadmap planningBuilds scored roadmaps from prioritized feedback S1 S56.
Customer portalProvides a public portal where customers submit and vote on ideas S47.
ChangelogShares product updates and release notes with customers S52.
MCP serverConnects Canny to AI tools like ChatGPT, AI model, and Cursor S23.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Slack, Intercom, Zendesk, HubSpot, Salesforce, Jira, LinearIntegrationConnects Canny to tools teams already use S1.
Gong, Intercom, Zendesk, Slack, Help Scout, Freshdesk, Zoom, tl;dvIntegrationCaptures feedback from sales and support conversations S39.
G2, Capterra, Trustpilot, App Store, Google PlayIntegrationReads public reviews to capture feedback S39.
ZapierIntegrationConnects to hundreds more tools S39.
Public APIAPIAllows custom workflows and data import/export S1 S46.
MCP serverAI interfaceConnects Canny to ChatGPT, AI model, and Cursor S23.
Chrome extensionBrowser extensionGrabs feedback from any web page S46.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Free$0 per month S1Unlimited feedback and sources S125 tracked users, 5 managers S1
ProFrom $79 per month billed yearly S1100+ tracked users, PM integrations S1Price rises with tracked users S1
BusinessCustom, billed yearly S15,000+ tracked users, SSO, CRM integrations S1Not established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
ceany.org111canny careers
oed.com112canny
indeed.com112canny careers
careers.cnoinc.com113canny careers
reddit.com114canny
apply.workable.com114canny careers
help.canny.io115canny
rfcuny.wd108.myworkdayjobs.com115canny careers
youtube.com116canny
linkedin.com116canny careers

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

Page typeEvidenceSource
customers🎉 Canny MCP: Access and take action on Canny data in Claude, ChatGPT, and others Explore Canny MCPhttps://canny.io/
customers[Skip Navigation](#main)https://canny.io/
customers[![Canny Home](data:image/svg+xml;base64,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://canny.io/
customersSign inSign uphttps://canny.io/
customersAI-powered customer feedback platformhttps://canny.io/
customersBuild the features that close dealshttps://canny.io/
customersCanny centralizes customer feedback from every channel, ties it to the revenue behind it, and shows you what to build nexthttps://canny.io/
customersRequest a demoGet started freehttps://canny.io/
customersNo credit card requiredhttps://canny.io/
customersTrusted by both industry leaders and startupshttps://canny.io/
customersTurn customer conversations into revenuehttps://canny.io/
customersAutomatically capture feedback from Gong, Intercom, Slack, and dozens of other sources, or directly from customers on your Portal. Get a complete picture of what customers want.https://canny.io/
customers> Canny's Autopilot ensures feature requests never fall through the cracks. We've seen an 80% increase in requests logged since introducing Autopilot.https://canny.io/
customersClose the loophttps://canny.io/
customersStop letting the loudest voice winhttps://canny.io/
customers> “A feature affecting $10K of existing revenue could easily beat one with $500K of opportunity value, because there was no way to see the difference.”https://canny.io/
customersSee how Assembled prioritizes by revenuehttps://canny.io/
customersFreeman Chernghttps://canny.io/
customersAI Customer Success Manager at Assembledhttps://canny.io/
customersBuilt for the teams that drive revenuehttps://canny.io/

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 1.0%
MonthSource
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
customersCanny's AI-powered customer feedback platform captures, analyzes, and prioritizes feedback to help you build what drives revenue.https://canny.io/
featuresAutopilot's AI reads every sales and support conversation, captures the feedback, deduplicates, and triages to the right team. No manual work required.https://canny.io/features/autopilot
featuresAI customer feedback analysishttps://canny.io/features/analyze-feedback
customersAI-powered customer feedback platformhttps://canny.io/
customersAI Customer Success Manager at Assembledhttps://canny.io/

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gapReview the sampled queries where ceany.org appears.1 first-page appearances across canny careers

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
TrustpilotCanny Reviews / Read Customer Service Reviews of canny.ioGrounded web search# Canny Reviews 6 ... 2.9 ... ## Canny won't let you cancel They won't let you cancel your subscription. If you click cancel you see: "We'd love to know why your current plan isn't working for you. Please contact support to downgrade." Then you contact support, but it's an AI robot that won't let you cancel. This is illegal in most of the world. Shady tactics to keep their churn low. November 3, 2024 Unprompted review ... ## Overpriced Service; Terrible Cancelation Process Canny served us well f
FindstackCanny Review 2026: Rated 4.5/5 by 49 UsersGrounded web searchCanny is a customer feedback management tool that helps businesses collect, prioritize, and manage feedback from their users. It provides features such as voting on feature requests, tracking user sentiment, and integrating feedback into the product
canny.ioIntroducing automatic Feedback Discovery for leading review sitesGrounded web searchCanny Autopilot is an AI-powered extension of our core product. Our suite of AI tools includes: ... reviews 2. Smart Replies – to respond to your users and ask for more context 3. Comment Summaries – to summarize busy comment threads and give you the main

Customer proof

Proof typeNamed customer or sourceEvidence
Case studyJanecustomer case study — my mind, honestly, was how easy it became to spot related ideas once all of our feedback was ... (Jane Case Study / Canny)
TestimonialSankari Nairtestimonial — Sankari Nair Using Canny to manage our roadmap and feature requests has been fundamental to this launch. (Canny Customers / Product Hunt)

Independent mentions

  • Canny Review 2026: Pricing, Pros & Cons / Should I Use It — > “Canny prices are skyrocketing and I am thinking to leave it” Reddit, r/Solopreneur > “I built a Canny alternative ($149 Lifetime) because $99/mo...” Reddit, r/SaaS > “I Was Frustrated Using Canny, So I Built My Own Feedback ...” Reddit,
  • Canny: AI Customer Feedback Management Software and Tools — Canny: AI Customer Feedback Management Software and Tools ## Build the features that close deals Canny centralizes customer feedback from every channel, ties it to the revenue behind it, and shows you what to build next No credit card required
  • Case Studies / Canny — How Jane turns organized feedback into monthly voice of the customer reports with AI modeland ... ’s MCP How AgencyAnalytics uses Canny to earn more revenue and avoid churn How Appcues closes the feedback loop with Canny
  • 8 real-world ways companies use Canny to prioritize customer feedback — Here’s how eight companies use Canny to transform their feedback management. 1. Automatically capture feature ... . Centralize feedback in private boards to eliminate guesswork 3. Link feedback directly to revenue
  • The 8 best AI feedback tools for product teams in 2026 — Canny is a full lifecycle feedback platform for product teams. It covers four jobs: capture feedback automatically, analyze it with AI, prioritize it by revenue and customer segment, and communicate decisions back to customers.

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipWho founded Canny?source
Contact and supportLive chat, email (support@canny.io), and help center. Dedicated customer success manager on the Business plan.source
Legal and privacyData PrivacyCCPA, GDPRsource
Security and complianceBase featuresStatus updates, single sign-on, admin reports, vote-on-behalf, tags, widget, categories, owners, and moreSee features pagesource
Uptime and status pageNot published on the collected pages.—

Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Product Changelog Software and Release Notes Tool / CannyChangelogShare product updates with your users with our product changelog software and release note tools. Get started for free and set up in minutes. (source)Not dated
Product roadmap software for product teams / CannyRoadmapBuild your product roadmap from feedback you capture automatically, prioritized by ARR and open pipeline. Plan by product area and sync with Jira, Linear, and more. (source)Not dated
Canny: AI Customer Feedback Management Software and ToolsRoadmapPublic product roadmap. (source)Not dated
About / CannyRoadmapPublic product roadmap. (source)Not dated
About / CannyRelease notesPublic product change history. (source)Not dated
About / CannyChangelogPublic product change history. (source)Not dated

Not found in the collected public sources: status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based web app S1.S1
Platforms and appsWeb platform S1.S1
API and extensibility (API, SDK, webhooks, MCP, plugins)Public API and MCP server available S1.S1
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
First archived2017-05-11 — web archive
TLS certificateAmazon, valid, expires 2026-12-11
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversns-252.awsdns-31.com, ns-669.awsdns-19.net

Not measurable: rdap: no RDAP server published for .io. A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 94/100
  • Critical issues: 0
  • Warnings: 9
  • Notices: 20

Issues

SeverityIssueValueAffected URL
noticeImages are missing alt text1https://canny.io/
noticeImages are missing alt text1https://canny.io/features/mcp
noticeImages are missing alt text1https://canny.io/case-studies
noticeImages are missing alt text1https://canny.io/pricing
warningTitle length should be reviewed5https://canny.io/login
warningMissing meta description—https://canny.io/login
noticePage is marked noindex—https://canny.io/login
noticeLow visible word count29https://canny.io/login
noticeImages are missing alt text1https://canny.io/login
warningTitle length should be reviewed5https://canny.io/register
noticeMeta description length should be reviewed46https://canny.io/register
noticePage is marked noindex—https://canny.io/register
noticeLow visible word count31https://canny.io/register
noticeImages are missing alt text1https://canny.io/register
noticeImages are missing alt text24https://canny.io/features
noticeImages are missing alt text1https://canny.io/use-cases
noticeMeta description length should be reviewed36https://canny.io/blog/
warningPage should have one primary H10https://canny.io/blog/
warningTitle length should be reviewed5https://canny.io/request-demo
warningMissing meta description—https://canny.io/request-demo
noticeImages are missing alt text2https://canny.io/request-demo
noticeImages are missing alt text1https://canny.io/case-studies/ahrefs
noticeImages are missing alt text1https://canny.io/case-studies/circleci
noticeImages are missing alt text1https://canny.io/case-studies/hive
noticeImages are missing alt text1https://canny.io/case-studies/axios
noticeImages are missing alt text1https://canny.io/case-studies/clickup
warningDuplicate title in audit sample3https://canny.io/login
warningDuplicate title in audit sample3https://canny.io/register
warningDuplicate title in audit sample3https://canny.io/request-demo

Crawled pages

StatusTitleH1sWordsResponseURL
200Canny: AI Customer Feedback Management Software and Tools11179548 mshttps://canny.io/
200Canny MCP Server: Customer Feedback in Your AI Tools \Canny1490167 ms
200Case Studies \Canny1568365 ms
200Pricing \Canny1844278 ms
200Canny129136 mshttps://canny.io/login
200Canny131302 mshttps://canny.io/register
200Features \Canny1405439 ms
200Use Cases \Canny1281242 ms
200Canny Blog - How to build a more informed product0453215 mshttps://canny.io/blog/
200Canny1150335 mshttps://canny.io/request-demo
200Ahrefs Case Study \Canny1690104 ms
200CircleCI Case Study \Canny1847318 ms
200Hive Case Study \Canny11111239 ms
200Axios Case Study \Canny11028335 ms
200ClickUp Case Study \Canny1706313 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct62.8%
search11.4%
search organic10.3%
search paid1.1%
social4.3%
social organic3.9%
social paid0.3%
referrals17.9%
paid referrals0.5%
mail2.0%
gen ai1.0%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific limitations or competitors. Evidence gaps include lack of detailed security certifications, uptime guarantees, and data export specifics.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from canny.io, including About, Features, and pricing pages. Evidence was gathered via static and browser rendering rendering. External proof search was used but not for customer claims. Limitations: Some pages may not have been fully captured, and pricing details were verified from a separate research source.

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