Social Listening · Reviewed 24 Oct 2026

Mentionlytics

AI-powered social listening and brand monitoring platform.

from $49 · free tier · mentionlytics.com ↗

Paid against free › Social Listening › Mentionlytics

Mentionlytics at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Mentionlytics is an AI-powered social listening and brand monitoring platform that helps brands track mentions across web, social media, and AI search engines, analyze sentiment, and turn insights into action S1. It is used by brands, agencies, and enterprises to monitor their online presence, understand customer sentiment, and manage reputation S1. The platform provides a unified dashboard for monitoring, analytics, and AI-driven insights, enabling users to respond to mentions and improve marketing strategies S90.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Mentionlytics is an AI-powered social listening and brand monitoring platform S1.
  • Core purpose: Helps brands monitor web and social media mentions, analyze sentiment, and turn insights into action S1.
  • Intended users: Brands, agencies, and enterprises of all sizes S1 S90.
  • Product scope: A web-based platform with social media monitoring, web monitoring, and AI visibility features S90.
  • Positioning: Positioned as an all-in-one, easy-to-use platform for understanding online presence and improving brand image S1 S90.
  • Claimed distinction: Claims to offer one of the most comprehensive web monitoring solutions in the market S90.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
BrandsMonitor brand mentions across web and social media to protect reputation S1 S90.
AgenciesManage clients' online presence and create custom reports S90.
Marketing teamsTrack campaign performance and analyze results to improve strategies S90.
PR and communications teamsMonitor media mentions and manage crisis situations S90 S14.
SEO and growth teamsTrack AI visibility and competitor recommendations S14.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Social Media MonitoringTracks mentions across social media platforms, including hashtags and competitor activity S90 S149.
Web MonitoringMonitors web sources, including news sites, forums, and review platforms S90 S149.
AI VisibilityTracks brand visibility, sentiment, and share of voice in AI search answers S14.
Sentiment AnalysisUses AI to analyze sentiment with 96+ accuracy in all languages S149.
AI Anomaly DetectionDetects sudden spikes in mentions and sends instant notifications S90 S149.
Social Intelligence Advisor (SIA)Provides actionable insights through a unique AI feature S1.
Customizable ReportsCreates custom reports tailored to user needs S90.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Social Media Monitoring APIAPIAllows programmatic access to social media monitoring data S1.
MCPAPIListed in plan comparison for integration S149.
RSSIntegrationEnables monitoring of RSS feeds S149.
TelegramIntegrationEnables monitoring of Telegram channels S149.
PodcastsIntegrationEnables monitoring of podcast mentions S149.
Review platforms (TripAdvisor, Booking.com, Trustpilot)IntegrationEnables monitoring of reviews on external platforms S149.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Basic$49/month (list $69), billed yearly S1493 keyword rules, 5,000 mentions/month S14912-hour updates, 2 users S149
Essential$169/month, billed yearly S14910 keyword rules, 15,000 mentions/month S1496-hour updates, 10 users S149
Advanced$299/month, billed yearly S14915 keyword rules, 50,000 mentions/month S149Continuous updates, unlimited users S149
Pro$499/month, billed yearly S14925 keyword rules, 100,000 mentions/month S149Customizable reports, AI mention clustering S149
Business$749/month, billed yearly S14940+ keyword rules, 200,000+ mentions/month S149White-label reports S149
EnterpriseFrom $1,299/month, billed yearly S149100+ keyword rules, custom mentions S149Separate brand accounts S149
AI Visibility Add-onFrom $49/month S149Credits for AI visibility scans S14Not established
Free Trial14-day trial, no credit card required S90Not establishedNot established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
quora.com216.5twitter analytics tools
emplifi.io111twitter analytics tools
quorage.com112twitter analytics tools
twitonomy.com113twitter analytics tools
xholic.ai114twitter analytics tools
facebook.com115mentionlytics
outx.ai116mentionlytics
sproutsocial.com116twitter analytics tools
mentionlytics.learnworlds.com117mentionlytics
zoho.com117twitter analytics tools

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

Page typeEvidenceSource
customers[Mentionlytics](https://www.mentionlytics.com/ "Mentionlytics")https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers[Mentionlytics](https://www.mentionlytics.com/ "Mentionlytics")https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers[Search Results](#)https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersHow Social Listening Can Improve Your Social Media Customer Servicehttps://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersSocial Media Monitoring [Maira Volitaki](https://www.mentionlytics.com/blog/author/maira/ "View all posts by Maira Volitaki")https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersWell, offering quality social media customer service is no easy job. You need always to be aware of new customer inquiries on different platforms and be able to respond fast and efficiently.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersUnattended requests and disregarded comments left on social media can escalate to bigger issues before you can tell what went wrong. Even if you respond to every message or comment and mention regarding your brand, it’s essential to realize that there is much more to customer service than merely replying to your customers online.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersOnly a small part of support requests mention the relevant brands on social media. You can find the rest by using social listening. Leveraging social listening tools to help you tune into these conversations can significantly enhance your customer service across social channels.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersIn this article, you’ll find out how social listening can help you provide top-notch customer service on social media and beyond.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersTable of Contentshttps://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers- [What is Social Media Customer Service?](#what-is-social-media-customer-service)https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers[Examples of Customer Service on Social Media](#examples)https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers[Why Should You Use Social Listening For Social Media Customer Service?](#why-to-use)https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers[How to Boost Your Customer Service with Social Listening](#ways)https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customers[Tips for Better Social Listening and Customer Service](#tips)https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersWhat is Social Media Customer Service?https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersSocial media customer service is simply the process of offering customer support on social media by responding to customer inquiries, complaints, and requests and providing a solution.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersIt includes answering DMs, replying to social media posts, and in some cases even responding to online reviews.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersWith 1 in 4 Gen Z, Millennials, and Gen X saying that social media DMs are their preferred way to get customer service from a company, you can understand how important it is to offer quality customer support on social media.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening
customersNonetheless, customer service on social media doesn’t stop at direct communication with customers. The process also involves identifying new pain points, building brand trust, uncovering valuable customer preferences, and more.https://www.mentionlytics.com/blog/how-to-boost-your-customer-service-through-social-listening

Independent review sources discovered

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 2.1%
MonthSource
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherSee what people say about your brand on social, in the news, and in AI answers. Track mentions, measure sentiment, and benchmark competitors.https://www.mentionlytics.com/
identityMentionlytics helps brands monitor web & social media, analyze sentiment, and turn online mentions into actionable insights with AI-powered social listening.https://www.mentionlytics.com/about
otherCompare how often you and your competitors appear across every major AI platform.https://www.mentionlytics.com/
featuresWhy brands & agencies need an AI visibility platformhttps://www.mentionlytics.com/product/ai-visibility
featuresReal AI perception: Read word-for-word what AI tells your buyers, including whether it frames you as a budget, mid-market, or premium solution.https://www.mentionlytics.com/product/ai-visibility
featuresWe show you the exact domains and URLs feeding AI answers. Know which pages to pitch for a link, or which Reddit threads to join, to win the citation and increase your AI Visibility.https://www.mentionlytics.com/product/ai-visibility
identityEver since, we have been on a mission to leverage the latest technologies to make our platform the best it can be. It’s no surprise that we launched our first AI feature (SIA, the Social Intelligent Advisor) back in 2018, way before AI was cool!https://www.mentionlytics.com/about
identityS.I.A (Social Intelligent Advisor), our unique AI feature for actionable insights released.https://www.mentionlytics.com/about
identityWe are looking for a Growth & AI enthusiast to join our management team. Identify and implement new ideas to drive our growth to new heights.https://www.mentionlytics.com/careers
identityWe are looking for a Community Manager & AI Enthusiast to join our marketing team, with experience in social media, PR, and promotional web events.https://www.mentionlytics.com/careers
featuresNEW 🔥 AI Visibility: see how ChatGPT, Gemini & Perplexity talk about your brandLearn more 👉https://www.mentionlytics.com/product/ai-visibility
featuresAI Brand Visibility Toolhttps://www.mentionlytics.com/product/ai-visibility
featuresOwn your brand’s AI Visibility. **Lead your market.https://www.mentionlytics.com/product/ai-visibility
featuresKnow when AI chooses you over your competitors. From the first mention to final recommendation, all in one place.https://www.mentionlytics.com/product/ai-visibility
featuresAI search engines: ChatGPT Perplexity Copilot GeminiAI ModeAI Overviewshttps://www.mentionlytics.com/product/ai-visibility
featuresWhy brands & agencies need an AI visibility platformhttps://www.mentionlytics.com/product/ai-visibility
featuresB2B buyers are asking AI, not Google. Make sure ChatGPT, Gemini, and Perplexity send buyers to you, not your competitors.https://www.mentionlytics.com/product/ai-visibility
featuresUnlike traditional search, AI answers pre-qualify buyers before they ever click, delivering fewer cold visits and more high-intent leads who are ready to convert.https://www.mentionlytics.com/product/ai-visibility
features41% of users trust AI answers more than paid ads. Stop spending money that doesn't convert. Identify the content, pages, and sources that actually influence AI-generated answers.https://www.mentionlytics.com/product/ai-visibility
featuresAs AI becomes a decision-making layer, inaccurate or missing brand representation directly impacts perception.https://www.mentionlytics.com/product/ai-visibility

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap2 first-page appearances across twitter analytics tools

Website intelligence — Collected evidence

Website evidence gaps

  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
CapterraMentionlytics Pricing, Reviews & Features - Capterra Canada 2026Grounded web searchThe perfect combination of powerful analytics, comprehensive data sources, and ease of use. Mentionlytics is a Web and Social Media Monitoring platform for companies and agencies. You can monitor your brand, competitors, hashtags on multiple social media platforms (TikTok, Facebook, Twitter, Instagram, Youtube, Linkedin, Reddit, etc) and across the web (news, blogs, forums, etc). It offers unique automated insights from SIA, the A.I. Social Intelligence Advisor, and absolutely stunning reports!
G2Mentionlytics Reviews & Product Details / G2 AIGrounded web search★★★★★ 4.9(113 reviews) Mentinolytics is a Web & Social Media Monitoring tool that tracks mentions to any keyword provide on the whole web (News sites, forums, blogs and any other website) and Social Media (Twitter, Facebook, Youtube, Instagram, Pinterest etc). ... 4.9/ 5.0 ... Mentionlytics is a platform that provides monitoring and understanding of online conversations, customizable reports, and brand mention tracking across various channels. ... ### Pros ... - ✓ Users frequently mention the in
Google PlayMentionlytics Brand Monitoring - Apps on Google PlayGrounded web searchglitches Everytime I try to make an account and goes back to the starting screen after I fill everything out. I even tried until uninstalling it n reinstalling with no luck. I even emailed their support email and it got me no where. Pretty dissipointed.
AmpifireMentionlytics Reviews & Pricing: Is This Brand Monitoring Tool Legit?Grounded web searchstrong. On G2, the tool holds a rating of about 4.9 out of 5, scoring highest for support quality and ease of use. Reviewers point to fast setup, a clean interface, and simple report exports, and many call the pricing good value next to enterprise rivals.
G2Compare Mention and Mentionlytics Social Share OptionsGrounded web searchMention(440)4.3 out of 5Mention By Mention Mentionlytics(87)4.9 out of 5Mentionlytics By Mentionlytics Ltd ... I used to have a great relationship with Mention because they did what I expected. ... to 90% of previous results. They kept telling me they
G2Compare Brandwatch Consumer Intelligence and Mentionlytics Social Share OptionsGrounded web searchMentionlytics(87)4.9 out of 5Mentionlytics By Mentionlytics Ltd ... Mentionlytics Most Helpful Favorable Review G Verified User in Defense & Space ... s super easy to use and fast to set up. It gives you tons of valuable information, and the graphics
spotsaas.comMentionlytics Review: Is It The Right Reputation Management Software For Your Team?Grounded web searchpraise Mentionlytics for its ease of use, excellent support, and affordability, while noting some limitations in UI customization, mobile app functionality, and sentiment accuracy. What buyers like - Customer support - Ease of use - Value for money
G2Business Software and Services Reviews / G2Grounded web searchan account to review Mentionlytics. ## Your insights are valuable. Your peers come to G2 to get an inside look at Mentionlytics and other business solutions. Adding perspective on Mentionlytics will help others pick the right solution based on real user

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

  • Mentionlytics: AI Social Listening & Brand Monitoring Tool — ## Find out why we have such an awesome 4.9 score on G2. ... : Your guardian angel” Mentionlytics is my digital Swiss Army Knife. It's a lifesaver when it comes to brand monitoring, making it feel like I've got a team of data detectives at my disposal
  • Compare Mentionlytics with top social listening tools — Mention Translate / ✓ Translate any mention from ANY language to 5 languages with just a click ... ✓ / ✓ Translate mentions with Google Chrome browser / ✓ / / Collaboration Tools / ✓ / ✓ / ✓ / ✓ / / Custom reports / ✓ Advanced / ✓ / ✓ / Limited /

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipThat’s the question that led to the creation of Mentionlytics. Back in 2014, our co-founder, Manos Perakakis, was trying to track down the distribution of a press release on the web. Long story short, **the process tooksource
Contact and supportPhone: +44 (0) 20 32898589source
Legal and privacyCancel Save My Preferencessource
Security and complianceNot published on the collected pages.—
Uptime and status pageNot published on the collected pages.—
Domain registered2015-09-01—
Domain expires2027-09-01—

Not found on the collected pages: security and compliance, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
How to Build a Social Listening Plan for a Product LaunchGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
Ultimate Guide to Plan The Best Social Media Automation StrategyGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
Effective Team Collaboration: How to Assign & Label MentionsGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
How to Successfully Launch on Product Hunt / Mentionlytics BlogGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
About Us / MentionlyticsProduct updateProduct update is publicly available. (source)Not dated
How to Build a Social Listening Plan for a Product LaunchRoadmapPublic product roadmap. (source)Not dated

Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Web-based platform, delivered as a cloud service S90.S90
Platforms and appsAccessible via web browser S90.S90
API and extensibility (API, SDK, webhooks, MCP, plugins)Offers a Social Media Monitoring API and MCP integration S1 S149.S1 S149
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsClaims 96+ accuracy in AI sentiment analysis S149.S149
Release activityNot published on the collected pages.—
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2015-09-01 — GoDaddy.com, LLC
Domain expires2027-09-01
First archived2015-11-08 — web archive
TLS certificateStarfield Technologies, valid, expires 2027-01-13
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options
Headers not servedReferrer-Policy
Server headerSucuri/Cloudproxy
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversns46.domaincontrol.com, ns45.domaincontrol.com

Not measurable: rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 98/100
  • Critical issues: 0
  • Warnings: 6
  • Notices: 2

Issues

SeverityIssueValueAffected URL
noticeImages are missing alt text6https://www.mentionlytics.com/social-listening/
warningTitle length should be reviewed67https://www.mentionlytics.com/review-monitoring/
warningSlow HTML response2290https://www.mentionlytics.com/social-media-report-builder/
noticeImages are missing alt text3https://www.mentionlytics.com/hotel-industry/
warningDuplicate title in audit sample2https://www.mentionlytics.com/
warningDuplicate title in audit sample2https://www.mentionlytics.com/
warningDuplicate meta description in audit sample2https://www.mentionlytics.com/
warningDuplicate meta description in audit sample2https://www.mentionlytics.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200Mentionlytics: AI Social Listening & Brand Monitoring Tool1185995 mshttps://www.mentionlytics.com/
200Mentionlytics: AI Social Listening & Brand Monitoring Tool1185925 mshttps://www.mentionlytics.com/
200Media Monitoring: How to do it right with Mentionlytics11208886 mshttps://www.mentionlytics.com/media-monitoring/
200Unlock Valuable Insights with Social Listening \Mentionlytics111011,033 ms
200Review Monitoring \Reviews & Social Media Mentions in one platform1871871 ms
200AI Brand Visibility Tool - See What AI Says About You11520830 mshttps://www.mentionlytics.com/product/ai-visibility/
200Social Intelligence Tools by Mentionlytics - Meet SIA1928822 mshttps://www.mentionlytics.com/social-intelligence-tools/
200Social Media Reports \Mentionlytics19952,290 ms
200Social Media Scheduling with Mentionlytics Publisher1848847 mshttps://www.mentionlytics.com/social-media-scheduling/
200Mentionlytics MCP \Social Listening Inside Your AI11591856 ms
200AI-powered Social Listening Platform \Mentionlytics1941805 ms
200Reputation Management Software \Mentionlytics11854843 ms
200Crisis Management Software \Mentionlytics11656863 ms
200Competitor Analysis Tool \AI Insights \Mentionlytics11723
200Hotel Reputation Monitoring & Social Listening \Mentionlytics11313822 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct63.2%
search24.5%
search organic22.2%
search paid2.3%
social4.5%
social organic4.5%
social paid0.0%
referrals0.7%
paid referrals0.0%
mail4.9%
gen ai2.1%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors by name. Evidence gaps include lack of detailed security and compliance information, uptime status, and data export details. Open questions remain about the exact functionality of the AI Visibility add-on and the full scope of the Managed Service offering.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from mentionlytics.com, including the homepage, About Us, pricing, and AI Visibility product pages. The evidence catalog includes 149 entries from these pages. External proof search was performed but no additional verification was completed. Limitations: The report relies solely on the provided evidence catalog; some sections may be incomplete due to missing data on the collected pages.

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