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Social Listening · Reviewed 24 Oct 2026

BrandMentions

AI-powered social listening and brand monitoring across web and social media.

from $99 · free tier · brandmentions.com ↗

Paid against free › Social Listening › BrandMentions

BrandMentions at a glance
91.2KEstimated total trafficModeled monthly visits8.5KRanking keywordsPublic search sample98/100Technical health15 pages checked0Referring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

BrandMentions is an AI-powered social listening and brand monitoring tool that tracks mentions across social media, news, blogs, forums, and the web S1. It is used by marketing and communication professionals to monitor brand reputation, analyze competitors, and manage crises S1 S39. The platform provides real-time alerts, sentiment analysis, and reporting to help teams stay informed and respond quickly S1 S107.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: BrandMentions is an AI social listening and brand monitoring tool S1.
  • Core purpose: It helps users discover and monitor what is being said about their brand across web and social media S1.
  • Intended users: Marketing and communication professionals, agencies, and businesses of various sizes S1 S39.
  • Product scope: A full-stack brand monitoring tool with features like brand tracking, social media tracking, and hashtag tracking S1.
  • Positioning: The vendor positions it as a comprehensive solution for monitoring brand mentions and managing reputation S1.
  • Claimed distinction: It claims broader coverage and more mentions than other tools, including sources often missed by competitors S39.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Marketing teamsMeasure the success of marketing campaigns S1.
Communication managersFind recent client mentions and manage reputation S1.
AgenciesMonitor multiple brands or clients and send white-labeled reports S39.
Crisis management teamsGet instant alerts to manage crises before they escalate S39.
Competitor analystsSpy on competitors and analyze their strategies S39 S1.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Brand TrackingMonitors brand mentions across multiple sources and social networks S1.
Social Media TrackingTracks brand and competitor performance on social media S1.
Hashtag TrackingMonitors hashtag performance S1.
Sentiment AnalysisDetermines the tone of conversations mentioning the brand S1.
Real-time AlertsSends instant notifications when a mention appears, enabling crisis management S1 S39.
Competitor AnalysisAnalyzes top players in the niche to inform strategy S1.
White-labeled ReportsAllows branding reports with own logo and name S39.
API & Boolean SearchProvides API access and advanced search capabilities on Enterprise plan S39.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
ZapierIntegrationConnects BrandMentions with other apps to automate workflows S179.
APIAPIProvides programmatic access to data and features, included on Enterprise plan S39.
Boolean SearchSearch interfaceAllows advanced search queries to refine monitoring S39.
Email alertsNotificationSends real-time alerts to inbox S1.
Export resultsData portabilityAllows exporting results with one click S1.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Starter$99 per month billed quarterly, or $79 per month billed annually S395 keywords, 5,000 mentions per month S391 user, daily updates, 3 months of historical data S39
Pro$299 per month billed monthly, or $249 per month billed annually S3920 keywords, 30,000 mentions per month S392 users, hourly updates, 6 months of historical data S39
Expert$499 per month billed monthly, or $399 per month billed annually S3950 keywords, 75,000 mentions per month S3910 users, real-time updates, Boolean search, white-label reports S39
EnterpriseFrom $1,299 per month billed monthly, or from $1,099 per month billed annually S39Custom keywords and mentions S39API, Boolean search, full historical data S39
Free Trial7-day free trial, cancel anytime S39Full access to app and main features S39Not established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
blog.hootsuite.com111hashtag popularity instagram
metricool.com112hashtag popularity instagram
semrush.com112brand mentions
ezrankings.com113hashtag popularity instagram
prowly.com113brand mentions
youtube.com114hashtag popularity instagram
gumloop.com114brand mentions
allyhub.com115hashtag popularity instagram
sprinklr.com115brand mentions
trends.google.com116hashtag popularity instagram

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

Page typeEvidenceSource
reviews[![BrandMentions](https://cdn.brandmentions.com/images/bmlogo_white.svg "BrandMentions")](https://brandmentions.com)https://brandmentions.com/reviews/
reviews[Features & Use cases](#)https://brandmentions.com/reviews/
reviewsCompetitor Spyinghttps://brandmentions.com/reviews/
reviewsBrand monitoringhttps://brandmentions.com/reviews/
reviewsReputation Managementhttps://brandmentions.com/reviews/
reviewsMedia monitoringhttps://brandmentions.com/reviews/
reviewsBusiness intelligencehttps://brandmentions.com/reviews/
reviewsResellers and Agencieshttps://brandmentions.com/reviews/
reviewsReviewshttps://brandmentions.com/reviews/
reviewsPricinghttps://brandmentions.com/reviews/
reviewsHelphttps://brandmentions.com/reviews/
reviewsLogin →https://brandmentions.com/reviews/
reviewsEnglishEspañolFrancaisDeutschPortuguêshttps://brandmentions.com/reviews/
reviewsThe Highest Standards. The Happiest Customershttps://brandmentions.com/reviews/
reviewsWe are better because of You, the people who invest and trust in us.https://brandmentions.com/reviews/
reviewsBrandMentions has become an indispensable tool for measuring the success of our marketing campaigns. We work hard to build awareness of our brand online, and no other tool we’ve tested finds as many relevant mentions as BrandMentions. We highly recommend it!https://brandmentions.com/reviews/
reviewsMark Traphagenhttps://brandmentions.com/reviews/
reviewsSenior Director at Stone Templehttps://brandmentions.com/reviews/
reviewsIf you have a business or need to track a brand or keyword, BrandMentions is exemplary! A clean dashboard and app, with useful features. I have multiple mention tracking software and Brandmentions is my favorite. The dashboard is intuitive and a pleasure to work with. The app has helped me find mentions and react quickly when I may have otherwise missed the mention. A great tool to implement for yourself or a clienthttps://brandmentions.com/reviews/
reviewsThe BrandMentions app picks up a more comprehensive list of web mentions than I have in other similar tools. The quick search module is also very helpful because unlike other tools I've tried you can quickly search any term without attaching it to a project. The white-label PDF reports have been a huge hit with my clients, that feature alone makes the cost worth it. The customer support team is very responsive and helpful. You can also connect your Google Analytics account and get real time email notifications whenever someone new links to you company website.https://brandmentions.com/reviews/

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 1.7%
MonthSource
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherAI social listening and brand monitoring across social media, news, blogs, forums and the web. Context, sentiment and client-ready reports, trusted by 12,400+ brands.https://brandmentions.com/
identity2026 AI Reports with consulting-grade analysis in minutes, editable PowerPoint reports, Flash Alerts written in plain language, and Filter with AI in any language. The platform is now available in any language, with audience demographics, redesigned analytics and reports, a full mobile experience, expanded news coverage, and Full-Stack White Label with branded client emails.https://brandmentions.com/about.php
identity2025 The AI layer arrives. Sentiment analysis was rebuilt on large language models, with 12+ emotions and custom sentiment rules. New: the AI Assistant with 80+ ready prompts, AI-written analysis for every chart, automatic spike detection, AI campaign setup and AI Digests. Reports can now be generated in any language.https://brandmentions.com/about.php
identity2024 A major platform upgrade: a redesigned app, new analytics and metrics, AI insights, and a revamped white label. Projects and time periods can now be compared side by side, with white-labeled PDF exports.https://brandmentions.com/about.php
otherAI-Powered Insights – In today’s AI-driven world, don’t settle for just raw data. Look for a tool that offers automated sentiment analysis, trend detection, and actionable insights to help you make smarter decisions faster.https://brandmentions.com/alternatives/
other9 Best GEO and AI Visibility Tools for PR & Communications Teams in 2026https://brandmentions.com/blog/
otherCompare 9 GEO and AI visibility tools for PR and communications teams, including features, pricing, citation tracking, media monitoring, and key limitations.https://brandmentions.com/blog/

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gapReview the sampled queries where blog.hootsuite.com appears.1 first-page appearances across hashtag popularity instagram

Website intelligence — Collected evidence

Website evidence gaps

  • features: no usable public page was collected; verify whether the site publishes this evidence.
  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
CapterraBrandMentions Reviews 2026. Verified Reviews, Pros & Cons / CapterraGrounded web searchBrandMentions Reviews 2026. Verified Reviews, Pros & Cons / Capterra BrandMentions Last updated October 21st, 2026 # Reviews of BrandMentions Ease of use 4.7 Customer Service 4.5 ... key discussions, and the dashboard provides a clear overview of
brandmentions.comBrandMentions: Official Facts and Product InformationGrounded web search- BrandMentions is an AI-powered social listening and brand monitoring platform for growing brands and agencies. - BrandMentions turns online mentions into ... BrandMentions is rated 4.9 out of 5 on G2, based on 242 reviews (October 2026). BrandMentions is rated 5.0 out of 5 on Capterra, based on 64 reviews. / Platform / Rating / Reviews / Notes / / --- / --- / --- / --- / / G2 / 4.9 / 5 / 242 / "AI Verified" badge; listed in Social Media Listening Tools and Brand Intelligence / / Capterra / 5.0
CapterraBrandMentions Software Pricing, Alternatives & More 2026 / CapterraGrounded web searchBrandMentions is a cloud-based social listening and brand monitoring platform that tracks mentions of any brand, product, or keyword across the web and social media in real time ... teams, PR professionals, and small to midsize businesses that need a
toolradar.comBrandMentions Reviews, Pricing & Alternatives (2026) - 4.9/5Grounded web search## Ratings Across the Web 4.9(377 reviews) BrandMentions holds an aggregate rating of 4.9 out of 5 from 377 reviews across G2 and Capterra, last checked September 17, 2026. G2 264 reviews 4.9/5 Capterra 113 reviews 4.8/5 Ratings aggregated from
rfp.wikiBrandMentions · What Buyers Miss: Key Hidden Limits (2026)Grounded web search/ Source/Feature / Score & Rating / Details & Insights / / --- / --- / --- / / G2 / 4.9 / 240 reviews / / / 5.0 / 63 reviews / / Trustpilot / 2.5 / 13 reviews / / RFP.wiki Score / 3.8 / Review Sites Score Average: 4.1 Features Scores Average: 3.6 /
find.threadlytics.ioBrandMentions Review: 2025 Features, Pricing, Use Cases, & MoreGrounded web search## Cons - Entry pricing higher than specialists ($99 vs. $ ... - Extended historical data may require additional costs - ... # BrandMentions 10-year historical data with highly accurate sentiment AI G2: 4/5(155 reviews) Capterra: 5/5(27 reviews)
G2Compare Brand24 and BrandMentions Social Share OptionsGrounded web searchBy Brand24 Try for free BrandMentions(48)4.5 out of 5BrandMentions By BrandMentions ... BrandMentions Star Rating (48) 4.5 out of 5 Market Segments Small-Business (88.9% of reviews) Entry-Level Pricing $99.00 Per Month
G2Compare BrandMentions and Prowly Social Share OptionsGrounded web searchBrandMentions(48)4.5 out of 5BrandMentions By BrandMentions Prowly(103)4.2 out of 5Prowly By Prowly.com ... At a Glance BrandMentions Star Rating (48) 4.5 out of 5 Market Segments Small-Business (88.9% of reviews) Entry-Level Pricing $99.00 Per

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

  • BrandMentions Reviews / Read Customer Service Reviews of brandmentions.com — Feb 28, 2026 ## Scam Scam. They charged me $300 immediately on my first day of free trial and refused to refund. February 27, 2026 Unprompted review ... ## it is scam it is scam. avoid this application.the publish rate for starter is $79 per month, and at the end of the trial auto charge for 3 months as $99 per month. Their website never indicates that end of the trial at the lower tier will be charge as 3 months, instead of 1 month. When contact the support they said write it but no response fr
  • BrandMentions - AI Social Listening & Brand Monitoring Tool — ## Deep web & social monitoring powered by proprietary and advanced AI. Decode context, cut through the noise, and automate your reports. Free for 7 Days • No Obligations ★★★★★ 4.9/5 on The social listening secret behind 12,400+ brands & agencies.

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipEva Diaz, Co-Founder & Managing Director Profile Boostersource
Contact and supportWe get notified instantly when a mention appears, allowing our team to manage crises before they escalate. The coverage includes blogs, forums, and websites many tools ignore. BrandMentions has helped **reduce our crsource
Legal and privacy2026 © BrandMentions - Terms of use - Privacy Policysource
Security and complianceNot published on the collected pages.—
Uptime and status pageNot published on the collected pages.—
Domain registered2009-06-20—
Domain expires2032-06-20—

Not found on the collected pages: security and compliance, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Crisis Management Plan: The 2026 Step by Step GuideGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
Daily Brand Monitoring Checklist: Mon-Fri GuideGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
Crisis Management Plan: The 2026 Step by Step GuideRoadmapPublic product roadmap. (source)Not dated

Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Web-based application S1.S1
Platforms and appsAccessible via web browser S1.S1
API and extensibility (API, SDK, webhooks, MCP, plugins)API included on Enterprise plan S39.S39
Data ownership and exportAllows exporting results with one click S1.S1
Performance and reliability claimsClaims faster discovery of brand mentions than Google S1.S1
Release activityNot published on the collected pages.—
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2009-06-20 — GoDaddy.com, LLC
Domain expires2032-06-20
First archived2011-04-03 — web archive
TLS certificateSectigo Limited, valid, expires 2027-01-01
Security headersnone served
Headers not servedHSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Server headernginx/1.28.0
Mail handled byaspmx.l.google.com, alt2.aspmx.l.google.com
Nameserversns1.first-ns.de, robotns2.second-ns.de

Not measurable: rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 98/100
  • Critical issues: 0
  • Warnings: 4
  • Notices: 6

Issues

SeverityIssueValueAffected URL
noticeImages are missing alt text6https://brandmentions.com/partners/
noticeImages are missing alt text2https://brandmentions.com/reviews/
warningPage should have one primary H10https://brandmentions.com/pricing.php
noticeMeta description length should be reviewed201https://brandmentions.com/es/
noticeMeta description length should be reviewed199https://brandmentions.com/de/
noticeMeta description length should be reviewed203https://brandmentions.com/pt/
warningMissing canonical URL—https://brandmentions.com/join.php?
noticePage is marked noindex—https://brandmentions.com/join.php?
warningDuplicate meta description in audit sample2https://brandmentions.com/pricing.php
warningDuplicate meta description in audit sample2https://brandmentions.com/terms.php

Crawled pages

StatusTitleH1sWordsResponseURL
200BrandMentions - AI Social Listening & Brand Monitoring Tool1975676 mshttps://brandmentions.com/
200Brand Monitoring Done Right \BrandMentions1584667 ms
200Reputation Management to the Next Level \BrandMentions1531170 ms
200Expose Your Competitor's Strategies with BrandMentions1578665 mshttps://brandmentions.com/competitor-spying.php
200Efficient Web & Social Listening by BrandMentions1580662 mshttps://brandmentions.com/media-monitoring.php
200Identify Business Opportunities with BrandMentions1586191 mshttps://brandmentions.com/business-intelligence.php
200Partnership opportunities - BrandMentions1738178 mshttps://brandmentions.com/partners/
200BrandMentions Reviews12379207 mshttps://brandmentions.com/reviews/
200Plans for Any Kind Of Business - BrandMentions01726354 mshttps://brandmentions.com/pricing.php
200BrandMentions - Escucha social con IA y monitorización de marca1983189 mshttps://brandmentions.com/es/
200BrandMentions - Écoute sociale par IA et surveillance de marque1993195 mshttps://brandmentions.com/fr/
200BrandMentions – Social Listening mit KI und Markenmonitoring1840199 mshttps://brandmentions.com/de/
200BrandMentions - Social listening com IA e monitoramento de marca1971170 mshttps://brandmentions.com/pt/
200Create Your Free Trial Account - BrandMentions1185167 mshttps://brandmentions.com/join.php?
200Terms of Service17404174 mshttps://brandmentions.com/terms.php

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct19.7%
search67.8%
search organic51.0%
search paid16.8%
social6.7%
social organic6.3%
social paid0.3%
referrals1.7%
paid referrals0.6%
mail1.9%
gen ai1.7%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors by name. Evidence gaps include lack of detailed security certifications, uptime statistics, and independent review ratings. Open questions remain about the exact number of integrations and the full scope of the API.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from brandmentions.com, including the homepage, pricing page, wiki articles, and blog posts. The evidence catalog includes static and rendered page content. External proof search was performed but only discovered the existence of a review profile without collecting its content. Limitations include potential marketing bias in vendor-provided testimonials and the absence of third-party verification for claimed metrics.

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