Diagrams & Mind Maps · Reviewed 22 Oct 2026

Gliffy

Technical diagramming app for Confluence Cloud and Data Center.

from $3.8 · free tier · gliffy.com ↗

Paid against free › Diagrams & Mind Maps › Gliffy

Gliffy at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Gliffy is a technical diagramming app for Confluence, owned by Perforce, that lets teams create diagrams directly in Confluence Cloud or Data Center S1 S12. It solves the problem of disconnected diagramming tools by embedding diagram creation and collaboration within Confluence, with features like AI generation and Mermaid support S1 S73. Teams use it to improve documentation and communication by visualizing processes, networks, and architectures without leaving Confluence S1 S12.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Gliffy is a Perforce company providing diagramming apps for Confluence S1.
  • Core purpose: It enables technical diagramming directly within Confluence to improve documentation and collaboration S1.
  • Intended users: Teams using Confluence Cloud or Data Center, including IT, DevOps, and business users S12.
  • Product scope: Gliffy offers apps for Confluence Cloud and Data Center, with a separate online tool no longer accepting new accounts S12 S22.
  • Positioning: Gliffy positions itself as an advanced, intuitive diagramming solution built for the Atlassian ecosystem S5 S12.
  • Claimed distinction: It claims to be the first fully-integrated Confluence app to achieve SOC 2 compliance and ISO 42001 certification S12.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
IT teamsVisualize network components for service management and onboarding S12.
DevOps teamsMap workflows and processes to standardize team communication S12.
Designers and product managersAlign on what's being built with wireframes and mind maps S124.
Automotive software teamsCreate system architecture and data flow diagrams to demonstrate regulatory compliance S122.
Business leadersUse diagrams for strategic planning and business transformation S123.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
AI diagram generationCreate fully editable diagrams from natural language prompts S73.
Mermaid editorGenerate diagrams from text-based Mermaid syntax S1.
Searchable diagram textAll text within diagrams is searchable in Confluence search S12.
Automatic updatesEdits to a diagram automatically update all copies in Confluence S12.
Interactive layersCreate diagrams with linked layers that can be toggled on/off in the viewer S12.
Import/exportImport Visio and draw.io diagrams; export to JPEG, PNG, SVG S114.
Real-time collaborationCollaborate with team members in real time within Confluence S12.
Rovo AgentUse the Gliffy Rovo Agent to create diagrams from Confluence context in Rovo Chat S12.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
ConfluenceNative integrationDiagram directly in Confluence pages without extra logins or plugins S1 S73.
Atlassian MarketplaceDistribution platformPurchase and manage licenses through Atlassian S114.
SlackIntegrationCollaborate on diagrams within Slack S12.
Rovo ChatAI interfaceCreate diagrams from Confluence context using the Gliffy Rovo Agent S12.
Microsoft VisioImportImport Visio diagrams into Gliffy S114.
draw.ioImportImport draw.io diagrams into Gliffy S114.
monday.comIntegration (discontinued)Previously allowed embedding diagrams; no longer supported as of January 2025 S22.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Diagrams for Confluence, up to 10 usersFree, no time limit S114Diagramming in Confluence S114Confluence only S114
Diagrams for Confluence, 11–100 users$3.80 / user / month, billed annually through Atlassian S114Diagramming in Confluence S114Purchased on Atlassian Marketplace S114
Zero Egress, 1–100 usersAs low as $2.80 / user / month, through Atlassian S114Compliance-ready diagramming with no data egress S73Not established S114
30-day free trialFree for 30 days S12Full app features S12Confluence Cloud and Data Center S12

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
youtube.com314gliffy
hava.io214.5cloud architecture diagram
cloud.google.com111cloud architecture diagram
cloudairy.com112cloud architecture diagram
webcatalog.io113gliffy
aws.amazon.com113cloud architecture diagram
facebook.com115gliffy
releaseteam.com116gliffy
pinterest.com116cloud architecture diagram
holori.com117cloud architecture diagram

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 1.3%

Scout traffic model did not return a separate AI-referral trend series for this domain.

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherAI-Powered Technical Diagramming for Confluencehttps://www.gliffy.com/
otherSelect Tab Drag and Drop View Let the Ideas Flow Search Anything Interactive Diagramming Pixel Perfect Precision Generate with AI Built For Confluencehttps://www.gliffy.com/
otherGliffy was the first Confluence-native diagramming app to become Atlassian Enterprise Certified and achieve ISO 42001 certification—one of the world’s first international standards for responsible AI management. In addition, our Cloud apps are SOC 2 Type II compliant, underscoring our ongoing commitment to enterprise‑grade security and trust.https://www.gliffy.com/
otherGliffy’s AI functionality eliminates time spent building diagrams from scratch or searching for templates, making visual documentation a more sustainable step in your team’s workflows.https://www.gliffy.com/
featuresSelect Tab Mermaid Diagramming AI Diagramming No Onboarding Necessary Built for Confluencehttps://www.gliffy.com/solutions/agile-devops
featuresAI-Powered Diagram Automation for Busy Technical Teamshttps://www.gliffy.com/solutions/ai-diagramming
featuresGliffy's AI feature is ISO 42001 certified—one of the world’s first international standards for secure AI management. In addition, our Cloud apps are SOC 2 Type II compliant, underscoring our ongoing commitment to enterprise‑grade security and trust.https://www.gliffy.com/solutions/ai-diagramming
featuresSelect Tab Mermaid Diagramming AI Diagramming No Onboarding Necessary Built for Confluencehttps://www.gliffy.com/solutions/agile-devops
featuresAI Diagramminghttps://www.gliffy.com/solutions/agile-devops
featuresAI Diagramming Link Copied!https://www.gliffy.com/solutions/agile-devops
featuresDiagram with AI Directly in Confluencehttps://www.gliffy.com/solutions/ai-diagramming
featuresAI-Powered Diagram Automation for Busy Technical Teamshttps://www.gliffy.com/solutions/ai-diagramming

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap3 first-page appearances across gliffy

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

No citation-grounded independent review links were found.

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

  • Gliffy Diagrams for Confluence / Atlassian Marketplace — ## Key highlights of the app Secure Diagramming for Confluence. UML, AWS, ERD, & Flowcharts with AI & Mermaid Code ... Rovo finds it. Gliffy diagrams it. Use the Gliffy Rovo Agent to turn Confluence context into diagrams—no dragging and dropping required. ... Gliffy is the only Confluence-native diagramming app to achieve SOC 2 Type II compliance and ISO 42001 certification, one of the world’s first international standards for responsible AI management. ... - System & application architecture di
  • AI-Powered Technical Diagramming for Confluence / Gliffy by Perforce — # AI-Powered Technical Diagramming for Confluence Your team already captured the knowledge. Gliffy turns it into technical diagrams—fast. ... ### 6. Generate with AI ... Create fully editable diagrams in seconds with natural language prompts. ... Diagram and collaborate directly in Confluence — no extra plugins or passwords. ... Gliffy was the first Confluence-native diagramming app to become Atlassian Enterprise Certified and achieve ISO 42001 certification—one of the world’s first internationa
  • AI Powered Diagramming / Gliffy Diagramming — The Gliffy Rovo Agent gives teams a powerful way to generate diagrams from the knowledge already stored in Confluence. It works inside Rovo Chat, allowing users to generate, discover, and edit technical diagrams directly from simple natural-language prompts. - No tool switching: Work happens where your documentation already lives. - No data silos: Diagrams are securely stored and governed within your Confluence Cloud permissions. - Accelerated team alignment: Turn complex system architectures in
  • Generate diagrams with AI — You can create a Gliffy diagram using AI. To create diagrams from a natural language prompt, see Generate diagrams with the Gliffy Diagram agent in Rovo. The feature is available for Gliffy Confluence Cloud.
  • Gliffy / Atlassian Marketplace — complex ideas and work better together. From software architecture to business processes and everything in between, Gliffy makes it easy to create meaningful visual ... Secure Diagramming for Confluence. UML, AWS, ERD, & Flowcharts with AI & Mermaid Code
  • Gliffy for Confluence Documentation — # Gliffy for Confluence Documentation Gliffy for Confluence enables you to create diagrams within Atlassian Confluence to communicate and collaborate more effectively. ### Getting Started Learn how to add Gliffy diagrams to a Confluence page.
  • How the Gliffy Diagram agent works — The Gliffy Diagram agent creates diagrams from prompts entered in a Rovo chat. After it creates a diagram, the agent inserts it into the selected location. For Flowcharts, Class Diagrams, and Sequence Diagrams, the agent generates an editable Mermaid diagram that you can further modify. Other diagram types aren't currently editable after generation. To learn more, see Diagram types supported by the Gliffy Diagram agent.
  • Gliffy Pricing / Gliffy — Confluence - Ability to create flowcharts, UML diagrams, ... diagrams, network diagrams, Mermaid diagrams, and more - Ability to export diagrams in multiple formats, including JPEG, PNG, and SVG - Ability to import Microsoft Visio and draw.io diagrams

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipGliffy is a Perforce company, and our team is focused on one thing only: delivering powerful, intuitive diagramming for Confluence. By visualizing complex processes and structures directly in Confluence with no extra logsource
Contact and support\*Gliffy is used by teams of 20k+. Contact us for information on enterprise pricing.source
Legal and privacyThis website uses cookies to enhance user experience and analyze performance. By clicking "Accept All Cookies" or by closing this window without setting preferences, you agree to the storing of cookies on your device.Reasource
Security and complianceSafe & Secure: SOC 2 Type II Compliant & ISO 42001 Certifiedsource
Uptime and status pageNot published on the collected pages.—
Domain registered2005-08-01—
Domain expires2031-08-01—

Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
How to Use Gliffy as Your Digital Whiteboard / GliffyGuideGliffy's whiteboarding features, like sticky notes and freehand drawing, make team collaboration in Confluence smooth and easy. Learn how to use Gliffy as your digital whiteboard with these tips and tutorials. (source)Not dated
How to Make a Product Roadmap / GliffyRoadmapLearn the basics of product roadmapping and how to start to make a product roadmap that aligns your team around your goals using Gliffy. With Gliffy, it's easy to build a product roadmap before diving into more complex tools. (source)Not dated

Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Gliffy is available as a cloud app for Confluence Cloud and a self-hosted app for Confluence Data Center S12 S114.S12 S114
Platforms and appsGliffy runs on the web within Confluence; no standalone desktop or mobile apps are mentioned S12.S12
API and extensibility (API, SDK, webhooks, MCP, plugins)No public API, SDK, or webhook documentation is provided on the collected pages.—
Data ownership and exportDiagrams can be exported in JPEG, PNG, and SVG formats S114.S114
Performance and reliability claimsGliffy claims a perfect track record on support SLAs and security response S12.S12
Release activityGliffy has introduced AI diagramming and a Rovo Agent, indicating ongoing feature development S1 S12.S1 S12
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2005-08-01 — GoDaddy.com, LLC
Domain expires2031-08-01
TLS certificateLet's Encrypt, valid, expires 2026-12-28
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options
Headers not servedReferrer-Policy
Server headernginx
Mail handled bygliffy-com.mail.protection.outlook.com
Nameserversns-1181.awsdns-19.org, ns-1891.awsdns-44.co.uk

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s); rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 96/100
  • Critical issues: 0
  • Warnings: 10
  • Notices: 2

Issues

SeverityIssueValueAffected URL
warningTitle length should be reviewed68https://www.gliffy.com/
warningMissing meta description—https://www.gliffy.com/
warningTitle length should be reviewed68https://www.gliffy.com/
warningMissing meta description—https://www.gliffy.com/
noticeMeta description length should be reviewed203https://www.gliffy.com/solutions/diagrams-for-it
warningMissing meta description—https://www.gliffy.com/solutions/diagrams-for-software-engineering
noticeMeta description length should be reviewed195https://www.gliffy.com/solutions/diagrams-for-product-teams
warningMissing meta description—https://www.gliffy.com/solutions/education
warningMissing meta description—https://www.gliffy.com/solutions/healthcare
warningMissing meta description—https://www.gliffy.com/solutions/government
warningDuplicate title in audit sample2https://www.gliffy.com/
warningDuplicate title in audit sample2https://www.gliffy.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200AI-Powered Technical Diagramming for Confluence \Gliffy by Perforce1127717 ms
200AI-Powered Technical Diagramming for Confluence \Gliffy by Perforce112779 ms
200Build, Scale, and Optimize with IT Diagrams \Gliffy1104915 ms
200Diagrams for Software Engineering Teams \Gliffy1114771 ms
200Create a Winning Strategy with Product Diagrams \Gliffy1219175 ms
200Diagram Software for Businesses \Gliffy1188913 ms
200Diagrams for Design Projects \Gliffy110078 ms
200Technical Diagramming for Automotive Software \Gliffy1108416 ms
200Technical Diagramming for Educational Institutions \Gliffy179755 ms
200Technical Diagramming for Financial Service Providers \Gliffy1105456 ms
200Gliffy for Healthcare Organizations \Gliffy1112959 ms
200Government Solutions \Gliffy1118664 ms
200Diagramming Solutions for ITSM Teams \Gliffy1103867 ms
200Solutions for Work Management \Gliffy by Perforce1101660 ms
200Build a Business Edge with Intuitive Diagramming \Gliffy111506 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct33.2%
search54.0%
search organic53.9%
search paid0.1%
social2.5%
social organic2.5%
social paid0.0%
referrals7.3%
paid referrals0.1%
mail1.6%
gen ai1.3%
affiliate0.1%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention any competitors by name. Gliffy for Jira and Gliffy Online are being discontinued, with support ending for Jira on March 31, 2026, and no new accounts for Online S5 S22. Pricing details for Data Center tiers are not provided on the site, only via the Atlassian Marketplace S114. The site claims SOC 2 and ISO 42001 certifications but does not provide verification links or certificates S12 S73. No customer counts or adoption metrics are published beyond a claim of teams of 20k+ S114.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 pages collected from gliffy.com on 2026-10-21, including product pages, pricing, solutions, and the homepage. Static and browser rendering rendering were used; deep page fetch was disabled. An external proof search was performed but no external reviews or ratings were scraped. The evidence catalog includes 180 items, but only a subset is cited here. Limitations: some pages were not fully rendered, and external review content was not collected.

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