Diagrams & Mind Maps · Reviewed 22 Oct 2026

Creately

Visual collaboration platform for diagramming, process mapping, and AI-assisted planning.

free tier · creately.com ↗

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Creately at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Creately is a diagramming and visual collaboration platform that helps teams brainstorm, plan, analyze, and execute projects S1. It is used by teams worldwide to solve problems like scattered work and data by bringing them into clear, connected views S20. The platform offers AI-powered products for process mapping, org charts, clinical genograms, and compliance, with human review and control S20.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Creately is a diagramming and visual collaboration platform S1.
  • Core purpose: Helps teams work and collaborate visually to improve communication and outcomes S1.
  • Intended users: Teams and individuals who need to visualize processes, plans, and data S1.
  • Product scope: A platform with multiple products including Atlas, Process, Blueprint, Compass, and Clinical Maps S20.
  • Positioning: "Visualize Your Business with AI" with source-backed context and human review S20.
  • Claimed distinction: AI capabilities built on connected work, seeing more than the prompt S20.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Business process teamsModel, analyze, and optimize business processes collaboratively S98.
EducatorsPlan lessons, create interactive materials, and collaborate with students in real time S100.
Strategy teamsAnalyze information, plan collaboratively, and determine market positioning S101.
HR and people operationsPlan the people side of the organization, including org charts and reorgs S85 S104.
Compliance and audit teamsConnect controls, evidence, and review logic for audit readiness S20.
Clinical professionalsCreate genograms for therapy, social work, and genetic counseling S20.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
AI-assisted diagrammingCreately AI helps draft diagrams from text or data, with source-backed context and human review S20.
Real-time collaborationTeams can collaborate on a shared canvas, with comments and review decisions recorded S98.
Process mappingModel and analyze business processes with dynamic connectors and templates S98.
Org chart creationBuild org charts from scratch or import from CSV with AI column mapping S85.
Clinical genogramsGenerate genograms from pasted text with AI, keeping uncertain links visible for clinician confirmation S20 S85.
Compliance and auditConnect controls, evidence, and review logic; export audit packs in JSON, HTML, or PDF S20 S85.
Data integrationConnect people systems, work trackers, cloud accounts, and documents to bring in data S20.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Microsoft TeamsIntegrationAdd Creately to Teams for brainstorming, planning, and visualizing processes S114.
CSV importData portabilityImport org chart data from CSV with AI column mapping S85.
AWS scanIntegrationScan AWS read-only to bring in infrastructure facts S85.
Terraform/CloudFormation importData portabilityImport infrastructure as code for compliance views S85.
Planned: Workday, HiBob, Okta, Linear, Azure, Google Cloud, Google Docs, Confluence, NotionIntegrationPlanned connections to people systems, work trackers, and cloud accounts S20.
16 connectors, 11 file formatsIntegrationConnect to various sources and import multiple file formats S20.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Free$0Basic features in all products, basic AI tools S8540 shapes per diagram; static data import S85
Pro$5 per editor/month, billed annually at $60 S85Basic features + AI tools, unlimited shapes, PDF/SVG export, one connected data source S85One connected data source S85
Business$89 per organization/month, billed annually at $1,068 S85Basic features + AI tools, unlimited connected data sources, admin controls, audit log S85None specified
EnterpriseCustom terms, annual agreement S85Advanced features in chosen products, SAML SSO, SCIM, SLAs, data residency S85Contact sales

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
pinterest.com324action board, 3 generation genogram
coachhub.com111action board
reports.myactionboard.com112action board
genogramai.com1123 generation genogram
genopro.com1133 generation genogram
apps.apple.com114action board
scribd.com1153 generation genogram
nicolesade.com116action board
venngage.com1163 generation genogram
amazon.com117action board

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.9%
MonthSource
—All AI assistants
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherSee the full picture with Creately. Map ideas, plan projects, and collaborate visually with your team and your AI on one shared, intelligent canvas.https://creately.com/
otherThe full picture. For you and your AI.https://creately.com/
featuresAI Creately VIZhttps://creately.com/product-management-home/

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap3 first-page appearances across action board, 3 generation genogram

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
CapterraCreately Price, Features, Reviews & Ratings - Capterra IndiaGrounded web search5.0 Pros: Creately’s interface is intuitive, which makes creating diagrams and visual content easy even for ... . I love the numerous templates that creately provides which saves me a lot of time. ... I also had small lag sometimes which might be due to
G2Compare Creately and Lucid Visual Collaboration SuiteGrounded web searchCreately(1,328)4.4 out of 5Creately By Creately ... GT Ganesh T. Verified User in Computer Software --- user interface was very easy to understand and interactive, any one having basic knowledge on machin can able to use and access. Most Helpful
Software AdviceCreately User ReviewsGrounded web search# Creately User Reviews ... ## Overall Rating ... 4.4 ... Value for money ... 4.3 ... "The ability to link live data from Jira or Google Sheets ensures that diagrams remain relevant without manual updates. While the automated "PlusCreate" features significantly speed up workflow, I did notice performance dips during large-scale projects." ... "What I like least about Creately is its performance lag when handling large, complex diagrams. As projects scale with hundreds of shapes or multiple live
Google Chrome Web StoreCreately - Diagrams & CollaborationGrounded web searchfor the given type of shapes changes based on direction and orientation. The timeline object in our Gantt chart library is another good example of a smart ... ## 4.1 out of 5192 ratingsGoogle doesn't verify reviews. Learn more about results and reviews.
BooststashCreately AI Review: Save 3+ Hours Weekly - BooststashGrounded web searchOf 22 reviews providing commentary on Creately’s price and value, 64% mention it positively, finding the paid plans worth the investment. ... Some users report frustrations with the free plan’s limitations, such as inability to download diagrams
toolradar.comCreately vs Lucidchart: Which is Better in 2026? / ToolradarGrounded web search/ --- / --- / --- / / Starts at / Free Free plan / Free Free plan / / Category / Whiteboard Diagramming / Diagramming ... reviews / / Free plan / Yes / Yes / / Watch out for / Annual plans save 40%, implying higher monthly costs
grokipedia.comCreately — GrokipediaGrounded web searchfields. 42 User reviews consistently highlight Creately's strengths in ease of use, visual ... Case studies from such organizations demonstrate how the platform's infinite canvases and shared workspaces supported hybrid models, reducing communication
Software AdviceCanva vs Creately - 2026 Comparison - Software AdviceGrounded web searchCreately 4.4 (216) $8.00 per month Who uses Creately Based on 216 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (35%) - Top use cases: Diagram (17%), Flowchart (15%) and Mind Mapping (11%) 76% of users

Customer proof

Proof typeNamed customer or sourceEvidence
Case studyCreately Enterprisecustomer case study — ’s trusted collaboration platform for government agencies, has officially integrated Creately to empower its members, partners, and guests with advanced diagramming and visual collaboration capabilities. (Creately for Enterprise / Creately)

Independent mentions

  • Creately — ## by Creately (Cinergix Pty. Ltd.)  4.5(1339 ratings) ## The AI-Powered Visual Workspace to Plan, Execute, and Capture Knowledge With Creately, you can experience visual collaboration like never before. Now plan, analyze, and execute all your work

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipLeadership data sourced from cited SEC filings · reviewed 2026-08-24 View sources ↓source
Contact and supportYour current plan and price stay the same unless you choose to switch. Team is no longer available for new subscriptions. The current plans are Free, Pro, Business, and Enterprise. If you’re considering a change, contactsource
Legal and privacyEnterprise data standards applyISO 27001, SOC 2 Type II, GDPR, regional data residency, and on-premise options support strict security and compliance needs.source
Security and compliancePermissions shape every answerSSO, SAML, roles, and workspace controls keep AI reasoning inside the access boundaries your organization sets.source
Uptime and status pageNot published on the collected pages.—
Domain registered2008-07-15—
Domain expires2027-07-15—

Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Jacobs Solutions Org Chart: Divisions and Executive TeamRoadmapPublic product roadmap. (source)Not dated

Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based web app; on-premise options available for enterprise S20.S20
Platforms and appsWeb platform; no native mobile or desktop apps mentioned in collected pages.—
API and extensibility (API, SDK, webhooks, MCP, plugins)Integrations with Microsoft Teams and planned connectors; no public API documented in collected pages.S114 S20
Data ownership and exportExport options include PNG, JPEG, PDF, SVG, and document export; audit pack export in JSON, HTML, or PDF S85.S85
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2008-07-15 — IONOS SE
Domain expires2027-07-15
TLS certificateAmazon, valid, expires 2027-01-03
Security headersHSTS, CSP
Headers not servedX-Content-Type-Options, X-Frame-Options, Referrer-Policy
Server headerAmazonS3
Mail handled byaspmx.l.google.com, alt2.aspmx.l.google.com
Nameserversevelyn.ns.cloudflare.com, yahir.ns.cloudflare.com

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s); rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 96/100
  • Critical issues: 0
  • Warnings: 11
  • Notices: 3

Issues

SeverityIssueValueAffected URL
warningPage should have one primary H10https://creately.com/register/
warningTitle length should be reviewed66https://creately.com/workspace/
warningTitle length should be reviewed78https://creately.com/clinical/
warningTitle length should be reviewed72https://creately.com/atlas/
warningTitle length should be reviewed70https://creately.com/process/
warningTitle length should be reviewed69https://creately.com/compass/
warningTitle length should be reviewed71https://creately.com/blueprint/
noticeImages are missing alt text1https://creately.com/enterprise/
warningTitle length should be reviewed72https://creately.com/diagram-community/popular
noticeMeta description length should be reviewed219https://creately.com/resource-center/
warningPage should have one primary H10https://creately.com/resource-center/
warningTitle length should be reviewed67https://creately.com/blog/
noticeImages are missing alt text4https://creately.com/blog/
warningMissing meta description—https://creately.com/whats-new/

Crawled pages

StatusTitleH1sWordsResponseURL
200Visualize Your Business with AI1233864 mshttps://creately.com/
200Register \Creately040041 ms
200Creately Workspace \Visual Collaboration on One Canvas \Creately11226
200Creately Clinical Maps \Clinical Genograms and Practitioner Review \Creately11880
200Creately Atlas \Organization Planning and Workforce Modeling \Creately11723
200Creately Process \Process Documentation and BPMN Libraries \Creately11859
200Creately Compass \Compliance Evidence and Audit Readiness \Creately12098
200Creately Blueprint \Cloud Context and Infrastructure Review \Creately11506
200Creately Integrations \Creately170547 ms
200Creately for Enterprise \Creately1159530 ms
200Diagram Templates \Many Templates Covering All Diagram Types \Creately1819
200Your Virtual Classroom \Visual Workspace \Creately11469
200Resource Center \Creately0135832 ms
200Creately Blog - Latest Product Updates and Tips on Working Visually17868 mshttps://creately.com/blog/
200What's New \Creately1116538 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct19.2%
search74.1%
search organic73.6%
search paid0.5%
social2.7%
social organic2.7%
social paid0.1%
referrals2.6%
paid referrals0.1%
mail0.3%
gen ai0.9%
affiliate0.2%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Evidence gaps include lack of detailed customer case studies, independent review ratings, and specific performance or uptime metrics. Open questions remain about the full scope of AI capabilities and the availability of a public API.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from creately.com, including the homepage, about, pricing, integrations, and solution pages. Static and rendered page captures were used; external proof search was limited to one query. The evidence catalog includes marketing copy, feature descriptions, and pricing tables. Limitations: no independent reviews or customer case studies were collected, and some claims are promotional in nature.

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