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Feature Requests · Reviewed 23 Oct 2026

UserJot

Feedback, roadmap, changelog, and AI support for SaaS teams.

from $29 · free tier · userjot.com ↗

Paid against free › Feature Requests › UserJot

UserJot at a glance
249.9KEstimated total trafficModeled monthly visits1.8KRanking keywordsPublic search sample99/100Technical health15 pages checked0Referring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

UserJot is a customer feedback and support platform for SaaS teams, combining feedback boards, a public roadmap, a changelog, and live chat with an AI agent called Juno S2. It solves the problem of scattered customer feedback by centralizing requests, votes, and conversations in one place, so teams know what to build next S2. Its practical value is that customers can reach the team directly within the product, and teams can keep users updated on shipped features, improving engagement and trust S2.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: UserJot is a customer feedback and support platform for SaaS teams S2.
  • Core purpose: It centralizes customer feedback, roadmap, changelog, and support to help teams decide what to build S2.
  • Intended users: SaaS product teams and AI agents that need to manage customer feedback and support S2.
  • Product scope: A single web app with a widget, feedback boards, roadmap, changelog, and live chat S2.
  • Positioning: UserJot positions itself as an all-in-one solution for customer feedback and support, built for the everyday S2.
  • Claimed distinction: Juno, the AI agent, is built into UserJot, not bolted on, enabling seamless integration S2.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
SaaS product teamsCollect feature requests on a feedback board and prioritize what to build next S2.
Customer support teamsUse live chat with Juno to answer customer questions and resolve issues directly in the product S2.
Product managersPublish a public roadmap and changelog to keep users informed and reduce support emails S2.
AI agentsConnect via MCP to work with requests, changelogs, and conversations, and run on a schedule S2.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Feedback boardsCustomers post ideas and vote on them, helping teams prioritize what to build next S2.
Public roadmapTeams publish planned and in-progress work, keeping customers informed without email inquiries S2.
ChangelogTeams publish product updates that link back to customer requests, and voters are notified S2.
Live chat with AI agent (Juno)Juno answers customer questions, resolves issues, and can match requests to feedback board items S2.
WidgetA single widget embeds live chat, feedback, roadmap, and updates, so customers never leave the product S2.
MCP integrationConnect AI coding agents like AI modelCode, Cursor, or Codex to work with requests and changelogs S2.
Custom domainHost your feedback board at your own address S2.
CSV exportExport votes and other data to CSV for analysis S2.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
MCP serverAI interfaceConnect AI modelCode, Cursor, Codex, or any MCP client to work with requests and changelogs S2.
REST APIAPIScript anything the dashboard can do S2.
Widget SDKSDKInstall the widget to embed feedback and support in your product S1.
Swift SDKSDKBuild with the Swift SDK for iOS/macOS integration S1.
Canny importData portabilityImport boards, posts, votes, comments, and changelog entries from Canny S79.
CSV import/exportData portabilityExport votes to CSV and import data with AI column mapping S2 S79.
ZapierIntegrationRequested by users; not yet available S2.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Free$0 / month S79Unlimited posts and users, public roadmap, changelog, 2 feedback boards S793 team members, no custom domain, no integrations S79
Starter$29 / month S795 feedback boards, private boards, guest posting, moderation, custom domain, 1 integration S79Unlimited team members S79
Professional$59 / month S79Unlimited boards, single sign-on, unlimited integrations, remove branding S79Not established
Live chat and JunoNot establishedIn beta, not part of any plan's price yet S79Not established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
tempo.io214roadmunk
tanstack.com112userjot
stage-auth.roadmunk.com112roadmunk
g2.com113userjot
productplan.com113roadmunk
dev.to114userjot
app-auth.roadmunk.com114roadmunk
capterra.com115userjot
youtube.com115roadmunk
reddit.com116userjot

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

Page typeEvidenceSource
customersUserJothttps://userjot.com/
customersLog inGet startedhttps://userjot.com/
customersCustomer support and feedback for product teams and AI agents.https://userjot.com/
customersLive chat, feedback boards, a roadmap, and a changelog, so everything your customers say reaches the people and agents building your product.https://userjot.com/
customersGet started freeTalk to Juno →https://userjot.com/
customersLive chatFeedbackRoadmapChangelogWidgethttps://userjot.com/
customersThe UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.https://userjot.com/
customersapp.userjot.comhttps://userjot.com/
customersPublic Boardhttps://userjot.com/
customersConversationshttps://userjot.com/
customersIn Progress4https://userjot.com/
customersSupportOnlinehttps://userjot.com/
customersSearch conversations…https://userjot.com/
customersPriya Shahnowhttps://userjot.com/
customersIs there a way to export all the votes to a CSV?https://userjot.com/
customersAlex Martin4mhttps://userjot.com/
customersDone. Your vote is in and you’re following it, so you’ll get a note the day it goes live.Resolvedhttps://userjot.com/
customersVisitor 45802712mhttps://userjot.com/
customersHey, how does pricing work for bigger teams?https://userjot.com/
customersMarcus Lee1hhttps://userjot.com/

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.7%
MonthSource
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
customersCollect feature requests on a feedback board, publish a public roadmap and changelog, and run live chat with an AI agent. Free plan, unlimited users.https://userjot.com/
customersCustomer support and feedback for product teams and AI agents.https://userjot.com/

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Striking-distance keywordMove “chalk library” from position 4 toward the top three.Volume 30 · https://userjot.com/blog/add-color-terminal-chalk-nodejs
Competitor gapReview the sampled queries where tempo.io appears.2 first-page appearances across roadmunk

Website intelligence — Collected evidence

Website evidence gaps

  • features: no usable public page was collected; verify whether the site publishes this evidence.
  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
Theodore HQUserJot Review 2026: What You Get for $29 or $59 a MonthGrounded web search## Who UserJot is wrong for ... Anyone whose procurement wants third-party evidence. This is the weak point and it is worth being precise about it. On G2 UserJot has exactly one review. On Capterra it has none. On Product Hunt it has no reviews and no followers. All three checked in a browser on 23 August 2026. That does not make the product bad. It is an absence of evidence either way, and if somebody in your company has to justify the choice, absence is what they will have to work with. ... By
CapterraUserJot Software Pricing, Alternatives & More 2026 / CapterraGrounded web searchUserJot offers Email/Help Desk and FAQ/Forum support. These channels give users a direct way to ... answers. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common support issues
ToolradarUserJot Reviews, Pricing & Alternatives (2026) / ToolradarGrounded web search## Ratings Across the Web 5(1 reviews) UserJot holds an aggregate rating of 5 out of 5 from 1 reviews across G2, last checked March 19, 2026. G2 1 reviews 5/5 Ratings aggregated from independent review platforms. Learn more
Should I Use ItUserJot Review 2026: Pricing, Pros & Cons / Should I Use ItGrounded web searchMedium. Based on 25+ public sources; review volume is thin (1 G2 review), so verdict leans on pricing and category fit. ... - Value for money: 5/5. Flat $29/mo, unlimited users, no per-seat - Ease of use: 4/5. Focused on essentials, minimal UI - Feature depth: 3/5. Essentials only; board caps apply - Support quality. No public evidence found - Security posture: 3/5. GDPR and SSL claimed; self-reported only ... ## What users say ... reviews are scarce but positive, with users praising it as a foc
SaaSHubIs UserJot good? - SaaSHubGrounded web searchRating 0 reviews Pricing Freemium Free trial $29 / Monthly Official pricing ... is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack
itechguides.comUserJot Review (2026): Pricing, Pros & ConsGrounded web searchUserJot is a customer feedback platform for SaaS teams that brings feature requests, voting, comments, ... into one workspace. Feedback can arrive through public or private boards, an embeddable in-app widget, or guest
noise.lyUserJot Alternative & Pricing 2026: Noisely vs UserJot Compared / NoiselyGrounded web search- Requires users to manually submit feedback. Misses organic mentions - No Reddit, Hacker News, or review site monitoring - No AI sentiment analysis or feedback categorization - No support ticket integration (Zendesk, Freshdesk, Intercom) - Minimal integrations (only Slack and Discord, no Jira or Linear) - No mobile-responsive dashboard or public pages - No markdown formatting in posts or comments - Zero reviews on G2, Capterra, or Product Hunt, which means limited social proof - Solo founder me
positioniseverything.netUserJot: review, pricing and alternativesGrounded web searchis 29.00 USD per month and Professional is 59.00 USD per month. Live chat and Juno are in beta and not included in plan prices ... feedback to roadmap and release updates, with free and paid plans. Teams should account for beta status on live chat and

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownership¿Tienen app para el móvil? Casi todo nuestro equipo trabaja desde el teléfono.Do you have a mobile app? Most of our team works from their phones.source
Contact and supportAcme 2.4: The whole app, on your phonesource
Legal and privacyCanceled on Sep 3 but was charged $49 on Sep 12, the second time this has happened. Their billing page shows no active plan. Wants a refund, not credit, and is pretty frustrated.source
Security and complianceCould we get SSO on the Pro plan?source
Uptime and status pageNot published on the collected pages.—
Domain registered2024-10-15—
Domain expires2027-10-15—

Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
UserJot: Customer Feedback, Roadmap, Changelog and Support for SaaS TeamsChangelogCollect feature requests on a feedback board, publish a public roadmap and changelog, and run live chat with an AI agent. Free plan, unlimited users. (source)Not dated
Docs — UserJotDocumentationDeveloper documentation for UserJot: install the widget, identify and sign in users, connect the MCP server, and build with the Swift SDK and REST API. (source)Not dated
GitHub Copilot Pricing 2026: Complete Guide to All 5 Tiers — UserJotGuideGuides, comparisons, pricing breakdowns, use cases, and how-to articles. (source)Not dated
How to Cancel Your Mailchimp Plan — UserJotGuideCancel a Mailchimp plan step by step, with the difference between pausing billing and deleting the account, and what to export before you do either. (source)Not dated

Not found in the collected public sources: public roadmap, status page, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based web app; no self-hosted or desktop options mentioned S2.
Platforms and appsWeb app; no native mobile or desktop apps mentioned S2.
API and extensibility (API, SDK, webhooks, MCP, plugins)REST API, Swift SDK, widget SDK, and MCP server available S1 S2.
Data ownership and exportCSV export available for votes and other data S2.
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2024-10-15 — Cloudflare, Inc.
Domain expires2027-10-15
TLS certificateGoogle Trust Services, valid, expires 2026-12-13
Security headersHSTS, X-Content-Type-Options
Headers not servedCSP, X-Frame-Options, Referrer-Policy
Server headercloudflare
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversnaya.ns.cloudflare.com, sam.ns.cloudflare.com

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 99/100
  • Critical issues: 0
  • Warnings: 3
  • Notices: 1

Issues

SeverityIssueValueAffected URL
warningTitle length should be reviewed73https://userjot.com/
warningTitle length should be reviewed67https://userjot.com/mcp
warningPage should have one primary H10https://userjot.com/docs/api
noticeLow visible word count0https://userjot.com/docs/api

Crawled pages

StatusTitleH1sWordsResponseURL
200UserJot: Customer Feedback, Roadmap, Changelog and Support for SaaS Teams1315256 mshttps://userjot.com/
200UserJot Pricing: Unlimited Users on Every Plan163755 mshttps://userjot.com/pricing
200Blog — UserJot1466049 mshttps://userjot.com/blog
200Headless Customer Support and Feedback for AI Agents \UserJot1182842 ms
200OpenAI Dots for Customer Support and Feedback \UserJot1155432 ms
200Grok Bot for Customer Support and Feedback \UserJot1166022 ms
200UserJot MCP: run feedback, roadmap, and changelog from any AI agent1162644 mshttps://userjot.com/mcp
200UserJot API Reference0040 mshttps://userjot.com/docs/api
200Auto-tag feedback — UserJot146335 mshttps://userjot.com/support/auto-tag-feedback
200Automatic login: developer guide — UserJot191121 mshttps://userjot.com/docs/automatic-login
200Import from Canny — UserJot144928 mshttps://userjot.com/support/import-from-canny
200Customize branding — UserJot136336 mshttps://userjot.com/support/customize-branding
200Custom Domain — UserJot148930 mshttps://userjot.com/support/custom-domain
200Merge duplicates — UserJot161134 mshttps://userjot.com/support/merge-duplicates
200Guest feedback — UserJot154638 mshttps://userjot.com/support/guest-feedback

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct77.4%
search9.5%
search organic9.0%
search paid0.5%
social5.7%
social organic5.7%
social paid0.0%
referrals5.9%
paid referrals0.0%
mail0.9%
gen ai0.7%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention any competitors by name. Evidence gaps include: no information on security certifications, company ownership, or contact details. Pricing for live chat and Juno is not yet established S79. Some users report billing issues, such as being charged after cancellation S2. The Zapier integration is not yet available S2.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from userjot.com, including the homepage, pricing page, documentation, and blog posts. The evidence catalog includes 79 items from these pages. External proof search was enabled but no external sources were verified. Limitations: some pages were rendered with browser rendering, and blog posts about competitors were used only for context, not for UserJot claims.

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