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Issue Tracking · Reviewed 20 Oct 2026

Planio

Web-based project management and Redmine hosting for teams.

from $25 · free tier · plan.io ↗

Paid against free › Issue Tracking › Planio

Planio at a glance

SEO analysis

Collected Oct 20, 2026

plan.io: an estimated 104,859 total monthly visits and about 16,043 monthly organic visits across 5,091 ranking keywords. Scout crawled 15 pages and measured a technical health score of 89/100.

104.9KEstimated total trafficModeled monthly visits5.1KRanking keywordsPublic search sample89/100Technical health15 pages checked4.7KReferring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

Planio is a web-based project management and team collaboration platform that includes issue tracking, version control, help desk, and file sync S13. It is used by teams to manage projects and workflows, as evidenced by 1WorldSync using it as their main workflow tool S67. The product offers a free tier and paid plans with a 30-day trial, making it accessible for teams to start without upfront commitment S34 S1.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Planio is a web-based project management and Redmine hosting service S13.
  • Core purpose: It solves the problem of disorganized project tracking and team collaboration S13.
  • Intended users: Teams and organizations needing project management, including those with external contractors S67.
  • Product scope: A single application offering issue tracking, version control, help desk, and file sync S13.
  • Positioning: Planio positions itself as making project management and team collaboration more efficient and fun S13.
  • Claimed distinction: Developed originally for the vendor's own agency needs, suggesting a practical, self-tested tool S1.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Project managersTrack project progress and get at-a-glance updates via roadmap view S67.
Teams with external contractorsCoordinate projects and manage tracking with external parties S67.
Organizations needing help deskUse the help desk module to manage customer support S34.
Agile teamsSupport Scrum frameworks for agile project management S13.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Issue trackingTracks issues, tasks, and bugs as a core function S13.
Version controlProvides unlimited Git and Subversion repositories on all plans S34.
Help deskOffers a help desk module, available as an add-on on some plans S34.
File syncSupports file and document management S13.
Agile managementSupports agile frameworks such as Scrum S13.
WikiProvides a wiki for knowledge management S13.
Custom fieldsAllows custom fields to be searchable, used as filters, and for grouping tickets S108.
Data import/exportOffers free imports of existing data and SQL export on cancellation S34.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Redmine REST API with OAuth2APIAllows programmatic access to Planio data with authentication S68.
CSV importData portabilityEnables importing contact data from CSV files S68.
Redmine pluginsExtension frameworkAllows extending functionality with Redmine plugins on request S34.
Third-party data importData portabilityFacilitates importing data from third-party platforms, when possible S34.
SQL exportData portabilityProvides a free SQL export of the entire database on cancellation S34.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Bronze (free)Free S341 project, 2 users, 10 customers, 1 GB storage S34Not established
Silver19 € / $25 per month, monthly S345 users S343 projects, 5 GB storage S34
Gold49 € / $59 per month, monthly S3410 users S347 projects, 20 GB storage S34
Diamond95 € / $125 per month, monthly S3420 users S3415 projects, 40 GB storage, help desk included S34
Platinum199 € / $249 per month, monthly S3445 users S3440 projects, 80 GB storage S34
Enterprisefrom 349 € / $449 per month, monthly S34100 users or more S34Custom branding and domain, separately managed instance S34
Add-on: Storage5 € / $7 per month (Silver) S34Not establishedNot established
Add-on: Help Desk5 € / $7 per month (Silver) S34Not establishedNot established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
indeed.com111example of risks
pmi.org112examples of it project risks
palmecenter.se113example of risks
iqanz.com113examples of it project risks
hse.gov.uk114example of risks
project-management.com114examples of it project risks
allianz-trade.com115example of risks
galorath.com115examples of it project risks
compliance.temple.edu116example of risks
projectmanager.com116examples of it project risks

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.8%

Scout traffic model did not return a separate AI-referral trend series for this domain.

Website intelligence — Collected evidence

Site-stated AI capabilities

No supporting public-page evidence was collected for this category.

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gapReview the sampled queries where indeed.com appears.1 first-page appearances across example of risks

Website intelligence — Collected evidence

Website evidence gaps

  • features: no usable public page was collected; verify whether the site publishes this evidence.
  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
TrustpilotPlanio Reviews 216Grounded web searchAlready users of Redmine, we recently subscribed an account on Plan.IO to be able keeping this solution without the worry of upgrades and server management. We were also interested connecting our ticketing service to github repositories. Everything's there at Plan.IO The migration service offered by Plan.IO was a charm and the work made by Jens was an example of reactiveness and efficiency. Thanks a lot, Paul-André DuchesneSee more ... We choose planio for it's flexibility to fit several differe
SaaSHubPlan.io VS Craft.ioGrounded web search- Limited Third-party Integrations Although it offers core integrations, the number of available third-party integrations is more limited compared to some competitors. - Performance Can occasionally experience performance issues, especially when handling large projects with significant data. - Complexity While customization is a strength, it can also introduce complexity, making initial setup and configuration time-consuming. - Learning Curve Due to its comprehensive set of features, new users m
TrustpilotPlanio Reviews / Read Customer Service Reviews of plan.io / 3 of 7Grounded web search## All reviews 217 total ## Write a review 5-star 85% 4-star 13% 3-star 2% 2-star <1% 1-star 0% ... many years, so Planio was a perfect match, when we decided to go for ... , we were up and running in just a few days. Absolutely recommendable.
TrustpilotPlanio Reviews 217Grounded web search# Planio Reviews 217 • 4.9 Software Company Write a review Visit website ... box", while adding it is not a big deal. I think "Bug" type of work differs from common ... Task" and so deserves its own tracker. Overall: very good and comprehensive.
TrustpilotBewertung zu Planio, abgegeben am 11/22/2020 von Eggers ITGrounded web searchBewertung zu Planio 22. Nov. 2020 ## Erstklassige Projektmanagementlösung Plan.io bietet eine Redmine-Umgebung inkl. diverser Erweiterungen in einem aufgeräumten Interface. 22. November 2020 Bewertung ohne vorherige Einladung
9en.usWebsite review / plan.ioGrounded web search# Website beoordeling plan.io Gegenereerd op Mei 14 2021 11:10 AM Oude statistieken? UPDATE ! De score is 51/100 ... / Online Project Management and Redmine Hosting / Planio Lengte : 54 Perfect, uw title tag bevat tussen de
G2Compare Axosoft and Wrike Social Share OptionsGrounded web searchAxosoft's Bug Tracker allows for exactly the kind of customization we need. We migrated from Plan.io and I initially tried to mirror that environment. Later, I realized that ... can do even more and just ran with it. Also, we're just a small startup on...
G2Compare Aiveo and Axosoft Social Share OptionsGrounded web searchAxosoft's Bug Tracker allows for exactly the kind of customization we need. We migrated from Plan.io and I initially tried to mirror that environment. Later, I realized that Axosoft can do even more and just ran with it. Also, we're just a small startup

Customer proof

No named customers, testimonials, or customer case studies were found.

Independent mentions

  • ‎Planio App - App Store — The Planio app lets you access all of Planio right from your iOS device. Thousands of businesses worldwide have been using Planio to ship software projects from one place since 2009. Switching between 7 different tools wastes time and energy. With Planio you can bring together issue
  • Frequently Asked Questions - Planio Support (english) - Planio Support — "role" with the appropriate permissions. You can use Planio to communicate with your customers directly via email using Planio Help Desk. Specifically, our template creation functionality enables you to easily create customised replies to frequently asked

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownership> “Everything our team does is done in Planio. It’s our main workflow tool. At this stage, we’ve created tens of thousands of issues. We’re really happy with it.”source
Contact and supportAll plans include SSL encryption, continuous updates, backups, and maintenance, unlimited issues and incidents, unlimited number of Git and Subversion repositories, free imports of existing data, andsource
Legal and privacyNo credit card needed! No need to cancel!source
Security and complianceAll plans include SSL encryption, continuous updates, backups, and maintenance, unlimited issues and incidents, unlimited number of Git and Subversion repositories, free imports of existing data, andsource
Uptime and status pageIn the past 12 months, there have been eight instances of employees losing connection to key services, equating to ~two days of lost time per incident. During this time, no project configuration activities could be undersource

Every trust signal above is backed by a collected page or a registration record.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
How to succeed from day one: The 30, 60, 90-day plan for new project managers... / PlanioGuideThere’s nothing easy about starting a new job–especially when you’re expected to manage, lead, and inspire a technical team. To hit the ground running, gather the troops, and all the other cliches about starting a new job, you need a 30, 60, 90-day plan. A 30, 60, 90-day plan is a simple way... (source)Not dated
The Essential Guide to Writing a Project Communication Plan: What It Is and W... / PlanioGuideWhat’s the number one factor that influences whether your project is a success or a dud? While we’d love to say it’s the project management tool you use the truth is it’s something else: Communication. That’s why having an effective communication plan is so important. You wouldn’t just dive into... (source)Not dated
Why every project needs a contingency plan (and how to make one) / PlanioGuideNo one wants to plan for failure. But even with the most detailed plans, the best people, and a healthy budget, projects can (and do) go wrong. And that’s not to mention outside factors you don’t have any control over. With projects increasingly threatened by inflation, cyber risks, and worldwide... (source)Not dated
The Psychology of Pricing: How to Pick the Right Pricing Model for Your Company / PlanioGuideYou’ve got a great product. You’ve beat the odds, listened to your users, planned a killer product launch, and have thousands of potential customers clamoring to get their hands on your latest thing. Then all of a sudden, Jeff from sales stands up and asks: “So, what are we charging for this thing... (source)Not dated
How to create a project implementation plan / PlanioGuideIf you work in project management, your job isn’t done until your users are happy — but that isn’t always the case. Data from the Harvard Business Review shows that a meager 35% of projects worldwide are deemed successful by the people who build and use them. As every project manager knows,... (source)Not dated
How to Write a Project Plan / PlanioGuideDespite all of your hard work, the honest truth is that 70% of all projects will fail to meet their goals. But while there are countless reasons why projects fail — scope creep, budget overrun, lack of stakeholder support — there’s one roadblock that’s easily avoided. A proper project plan is... (source)Not dated
5 Steps to Create a Test Plan for Your New Feature Release (Free test plan te... / PlanioRelease notesIn 1962, NASA launched the Mariner 1 as their first attempt to send a spacecraft to Venus. However, shortly after it launched, the rocket veered off course and was forced to self destruct. The cost? $135 million (in today’s dollars). The issue? A missing hyphen in the code. ... (source)Not dated
A Product Manager's Guide to getting the most out of Planio based on our own experience in-house. / PlanioGuideA Product Manager (source)Not dated

Not found in the collected public sources: public roadmap, status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Planio is a web-based application, accessible from anywhere S13.S13
Platforms and appsAccessible via web browser; no native mobile or desktop apps mentioned S13.S13
API and extensibility (API, SDK, webhooks, MCP, plugins)Offers a Redmine REST API with OAuth2 and supports Redmine plugins S68 S34.S68 S34
Data ownership and exportUsers can get a free SQL export of their entire database on cancellation S34.S34
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
First archived2013-06-21 — web archive
TLS certificateSectigo Limited, valid, expires 2027-01-02
Security headersHSTS, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Headers not servedCSP
Mail handled bym.launch.gmbh
Nameserversns3.jonaspasche.com, ns1.jonaspasche.com

Not measurable: rdap: no RDAP server published for .io. A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 89/100
  • Critical issues: 0
  • Warnings: 32
  • Notices: 1

Issues

SeverityIssueValueAffected URL
warningMissing meta description—https://plan.io/
warningMissing canonical URL—https://plan.io/
warningMissing meta description—https://plan.io/de/
warningMissing canonical URL—https://plan.io/de/
warningMissing meta description—https://plan.io/ja/
warningMissing canonical URL—https://plan.io/ja/
warningMissing meta description—https://plan.io/fr/
warningMissing canonical URL—https://plan.io/fr/
warningMissing meta description—https://plan.io/task-management/
warningMissing canonical URL—https://plan.io/task-management/
warningMissing meta description—https://plan.io/pricing/
warningMissing canonical URL—https://plan.io/pricing/
warningMissing meta description—https://plan.io/data-center-security/
warningMissing canonical URL—https://plan.io/data-center-security/
warningMissing meta description—https://plan.io/company/
warningMissing canonical URL—https://plan.io/company/
warningMissing meta description—https://plan.io/frequently-asked-questions/
warningMissing canonical URL—https://plan.io/frequently-asked-questions/
warningMissing meta description—https://plan.io/redmine-hosting/
warningMissing canonical URL—https://plan.io/redmine-hosting/
noticeImages are missing alt text2https://plan.io/redmine-hosting/
warningTitle length should be reviewed78https://plan.io/oneworldsync-content-solutions-delivers-global-projects-with-planio/
warningMissing meta description—https://plan.io/oneworldsync-content-solutions-delivers-global-projects-with-planio/
warningMissing canonical URL—https://plan.io/oneworldsync-content-solutions-delivers-global-projects-with-planio/
warningMissing meta description—https://plan.io/project-management-with-light-bulb-moment-software-ag-attaches-importance-to-planio/
warningMissing canonical URL—https://plan.io/project-management-with-light-bulb-moment-software-ag-attaches-importance-to-planio/
warningMissing meta description—https://plan.io/chicago-symphony-orchestra-plays-with-planio/
warningMissing canonical URL—https://plan.io/chicago-symphony-orchestra-plays-with-planio/
warningTitle length should be reviewed68https://plan.io/brandnooz-relaunch-successful-project-management-with-planio/
warningMissing meta description—https://plan.io/brandnooz-relaunch-successful-project-management-with-planio/
warningMissing canonical URL—https://plan.io/brandnooz-relaunch-successful-project-management-with-planio/
warningMissing meta description—https://plan.io/mtv-reduces-costs-through-migration-of-in-house-redmine-to-planio/
warningMissing canonical URL—https://plan.io/mtv-reduces-costs-through-migration-of-in-house-redmine-to-planio/

Crawled pages

StatusTitleH1sWordsResponseURL
200Online Project Management and Redmine Hosting \Planio11055791 ms
200Online Projektmanagement und Redmine-Hosting \Planio1877212 ms
200クラウドプロジェクト管理・Redmineホスティング \Planio（プラニオ）1461515 ms
200Gestion de projet en ligne et hébergement Redmine \Planio11193510 ms
200Task Management & Workflows \Planio11101504 ms
200Pricing, Plans & Sign Up \Planio11698224 ms
200Data center safety \Planio1957207 ms
200About Planio, the Company \Planio1753204 ms
200Frequent questions \Planio19968356 ms
200Redmine Hosting with Planio \Planio11943224 ms
200Planio helps 1WorldSync successfully deliver global software projects \Planio1997208 ms
200Software AG manages projects with Planio \Planio11087186 ms
200Chicago Symphony Orchestra manages projects wiht Planio \Planio1949207 ms
200brandnooz media - Successful project management with Planio \Planio1961204 ms
200MTV Networks - Migrating from Redmine to Planio \Planio11024206 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct77.2%
search11.8%
search organic11.6%
search paid0.2%
social2.2%
social organic1.9%
social paid0.3%
referrals6.9%
paid referrals0.0%
mail1.1%
gen ai0.8%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention any competitors by name. Evidence gaps include lack of detailed security certifications, uptime statistics, and release history. Open questions remain about the exact length of the free trial and the specifics of the Enterprise plan's custom pricing.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from plan.io, including the homepage, pricing, company, and blog pages. The evidence catalog includes 180 items, with sources ranging from product descriptions to pricing tables and customer case studies. External proof search was used to discover a review profile, but its content was not collected. Limitations include the absence of first-party documentation on security and uptime, and the reliance on vendor-provided case study content.

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