Overview
Summary
The useful answer before the supporting detail.
FreshBooks is a cloud-based accounting and invoicing platform designed to simplify financial management for small business owners and their accountants S32 S1. It solves the problem of time-consuming invoicing, expense tracking, and payment collection by automating these tasks and providing a centralized system S32. The main practical value is helping businesses get paid faster and maintain predictable cash flow, while saving time on administrative work S32 S1.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: FreshBooks is a cloud-based accounting and invoicing software for small businesses S32.
- Core purpose: It simplifies invoicing and accounting, making it easier for owners to manage finances S1.
- Intended users: Small business owners and accountants S1.
- Product scope: A single platform for invoicing, expenses, payments, and reporting, not a suite of separate apps S32.
- Positioning: FreshBooks positions itself as helping small business owners run their businesses S1.
- Claimed distinction: It claims to be the best cloud-based small business accounting software S32.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| Small business owners | Create and send invoices, track expenses, and get paid faster S32. |
| Businesses with employees | Manage team time tracking and expenses S32 S112. |
| Businesses with contractors | Track time and expenses for contractor projects S32 S112. |
| Accountants | Collaborate with clients and manage accounting tasks S1 S32. |
Traffic and search
Search summary
The useful answer before the supporting detail.
The best cloud based small business accounting software. Send invoices, track time, manage receipts, expenses, and accept credit cards. freshbooks.com: an estimated 2,631,486 total monthly visits and about 265,218 monthly organic visits across 96,711 ranking keywords. Scout crawled 15 pages and measured a technical health score of 97/100.
- Total traffic (modeled): 2,631,486 monthly visits across all channels.
- Organic search traffic (estimated): 265,218 monthly visits from search.
- Strongest sampled ranking: all prices are exclusive of taxes at position 1.
- Leading page in the collected evidence: https://www.freshbooks.com/hub/taxes/tax-inclusive-vs-tax-exclusive.
- Closest measured organic competitor: help.ingageit.com, appearing 1 times in the sampled first-page SERPs.
- Technical crawl: 15 pages, health score 97/100.
Website intelligence — Collected evidence
Company identity and positioning
| Page type | Evidence | Source |
|---|---|---|
| other | The best cloud based small business accounting software. Send invoices, track time, manage receipts, expenses, and accept credit cards. Free 30-day trial. | https://www.freshbooks.com/ |
| other | The best cloud based small business accounting software. Send invoices, track time, manage receipts, expenses, and accept credit cards. Free 30-day trial. | https://www.freshbooks.com/ |
| identity | Learn more about FreshBooks, our features, and how we can help you grow your business. Get started today and see the difference FreshBooks can make. | https://www.freshbooks.com/about |
| other | Get set up with a FreshBooks specialist—for free. Whether it's invoicing, expense tracking, or getting paid faster—your session is built around your business needs. | https://www.freshbooks.com/ |
| other | Plus 80% off for 4 months.\* | https://www.freshbooks.com/ |
| other | Customers and experts recommend FreshBooks | https://www.freshbooks.com/ |
| other | Make getting paid the easy part: Get paid faster with automated invoices and billing, secure online payments, and built-in reminders so cash flow stays predictable, all without the chase. | https://www.freshbooks.com/ |
| other | The simplest way to pay yourself and your team. Seamlessly run payroll, track expenses, and calculate taxes without juggling separate tools. | https://www.freshbooks.com/ |
| other | AccountingMileage TrackingReportingClientsMobileBookkeepingProposalsTeam ManagementEstimates | https://www.freshbooks.com/ |
| other | Learn More | https://www.freshbooks.com/ |
| other | Businesses with employees | https://www.freshbooks.com/ |
| other | Save time (and money!) by using FreshBooks to collaborate with your team while handling accounting, billing, and payroll. | https://www.freshbooks.com/ |
Domain performance
Modeled total traffic, six-month trend, engagement, countries, and domain identity.
Total website traffic
| Month | Modeled visits |
|---|---|
| 2026-04 | 2,685,730 |
| 2026-05 | 2,468,071 |
| 2026-06 | 2,502,877 |
| 2026-07 | 2,639,652 |
| 2026-08 | 2,427,614 |
| 2026-09 | 2,631,486 |
Top visitor countries
| Country | Name | Traffic share |
|---|---|---|
| US | United States | 77.1% |
| CA | Canada | 8.7% |
| PR | Puerto Rico | 3.6% |
| GB | United Kingdom | 1.8% |
| IN | India | 1.1% |
Domain identity
| Signal | Value |
|---|---|
| Registered | Mar 23, 2004 |
| Last changed | Feb 19, 2025 |
| Expires | Mar 23, 2027 |
| WHOIS server | whois.verisign-grs.com |
| DNSSEC | Not signed |
| Nameservers | NS-CLOUD-C1.GOOGLEDOMAINS.COM, NS-CLOUD-C2.GOOGLEDOMAINS.COM, NS-CLOUD-C3.GOOGLEDOMAINS.COM, NS-CLOUD-C4.GOOGLEDOMAINS.COM |
Website capture

Organic keywords
Top keywords and an independent Google result page.
Top organic keywords
| Keyword | Volume | CPC | Estimated value |
|---|---|---|---|
| freshbooks | 40,080 | $16.91 | $26,410 |
| xero | 822,850 | $1.30 | $3,820 |
| freshbooks login | 3,690 | $0.55 | $2,780 |
| wave | 266,740 | $1.09 | $2,600 |
| quickbooks | 848,700 | $10.77 | $2,460 |
Independent Google result page
Query: all prices are exclusive of taxes
| Position | Title | URL | Description |
|---|---|---|---|
| 1 | Tax Inclusive vs Tax Exclusive: What's the Difference? | https://www.freshbooks.com/hub/taxes/tax-inclusive-vs-tax-exclusive?srsltid=AU7gw4WXvgF_eyxdHkP424iaDYYeq0hot2SMXm3Gr0sF6e6GivzBGyhx | Exclusive of all taxes (or a tax-exclusive tax rate) simply means that no taxes have been included in the price. This means that it may be ... |
| 2 | Choose between tax-exclusive and tax-inclusive prices | https://www2.manager.io/guides/9502 | Tax-exclusive prices do not include tax. Taxes calculated according to any tax codes applied are added to the Sub-total of a transaction to obtain a Total . |
| 3 | Advertising - Tax included in price | https://dor.wa.gov/forms-publications/publications-subject/tax-topics/advertising-tax-included-price | Yes. Washington sellers can advertise that sales tax is included in the price of their goods, or that the seller is paying the sales tax. |
| 4 | Inclusive vs Exclusive Tax: Difference, Formula & ... | https://tailride.so/blog/inclusive-vs-exclusive-tax | What does "inclusive of all taxes" mean? It means the price already contains every applicable tax - what's displayed is exactly what you pay, ... |
| 5 | Which one is the correct declaration “All prices include ... | https://www.quora.com/Which-one-is-the-correct-declaration-%E2%80%9CAll-prices-include-taxes-and-fees%E2%80%9D-or-%E2%80%9CAll-prices-including-taxes-and-fees%E2%80%9D | Which one is the correct declaration “All prices include taxes and fees” or “All prices including taxes and fees”? |
| 6 | Tax-Inclusive vs. Tax-Exclusive Pricing: What's the ... | https://www.teamswork.app/post/tax-inclusive-vs-exclusive-pricing | Tax-exclusive pricing shows the price before tax. The applicable tax is then added to that amount. For example, a $100 item subject to 9% tax ... |
| 7 | Include taxes in product prices | https://help.shopify.com/en/manual/taxes/include-exclude-taxes | Customers in countries or regions such as the United Kingdom have prices displayed inclusive of their local value added tax (VAT), or exclusive of taxes in ... |
| 8 | Tax-inclusive Rate vs. Tax-exclusive Rate and Gross-up | https://academic.oup.com/book/25442/chapter/192610515 | A tax-exclusive rate of 25% is equivalent to a tax-inclusive rate of 20%. A sale for $80 subject to a tax-exclusive 25% sales tax rate generates $20 tax ... |
| 9 | What are Inclusive and Exclusive Taxes? | Articles | https://mezan.sa/en/articles/inclusive-and-exclusive-taxes | Inclusive tax appears directly in the cost of the product or service, while exclusive tax is imposed on the company or individual separately ... |
| 10 | Inclusive vs. Exclusive Tax Calculations for Expenses | https://sparkreceipt.com/blog/inclusive-vs-exclusive-tax/ | It means the total price shown already includes applicable taxes. No additional charges are added at checkout. What does "exclusive of tax" mean ... |
Important pages
Pages earning the most estimated search traffic in the sample.
Website intelligence — Collected evidence
Prioritized website intelligence pages
| Type | Page | Words | Change | URL |
|---|---|---|---|---|
| other | Invoice and Accounting Software for Small Businesses - FreshBooks | 1,754 | new | https://www.freshbooks.com/ |
| pricing | FreshBooks Pricing, Lite, Plus and Premium Packages - FreshBooks | 3,240 | new | https://www.freshbooks.com/pricing |
| pricing | Wondering Which FreshBooks Plan Is Right For You? \ | playwright | 1,748 | new |
| other | Invoice and Accounting Software for Small Businesses - FreshBooks | 1,754 | new | https://www.freshbooks.com/ |
| integrations | Developers - FreshBooks | 421 | new | https://www.freshbooks.com/developers |
| integrations | Best Mileage Tracker & Mileage Log App - FreshBooks | 1,026 | new | https://www.freshbooks.com/mileage-tracking-app |
| integrations | Mobile Accounting App for Small Business - iOS & Android Free Trial - FreshBooks | 696 | new | https://www.freshbooks.com/mobile-apps |
| trust | How Secure Is Your Data in the Cloud? \ | static | 1,340 | new |
| trust | Privacy Policy - FreshBooks | 3,090 | new | https://www.freshbooks.com/policies/privacy |
| trust | Security and Reliability Safeguards - FreshBooks | 805 | new | https://www.freshbooks.com/policies/security-safeguards |
| trust | Terms of Service - FreshBooks | 4,601 | new | https://www.freshbooks.com/policies/terms-of-service |
| identity | About - FreshBooks | 647 | new | https://www.freshbooks.com/about |
Features
No supporting public-page evidence was collected for this category.
Pricing and plans
| Page type | Evidence | Source |
|---|---|---|
| pricing | LoginLoginBuy Now & SaveTry It FreeTry It Free | https://www.freshbooks.com/pricing |
| pricing | Buy Now & SaveLog InLog InOpen menuOpen menu | https://www.freshbooks.com/pricing |
| pricing | 80% off + Free onboarding support\*Choose a plan | https://www.freshbooks.com/pricing |
| pricing | Risk Free. 30-Day Money Back Guarantee. Risk Free. 30-Day Money Back Guarantee.\*Offer Details | https://www.freshbooks.com/pricing |
| pricing | Was ~$23.00~ \ | static |
| pricing | Buy Now & Saveor Try It Free | https://www.freshbooks.com/pricing |
| pricing | ($11/mo per user) | https://www.freshbooks.com/pricing |
| pricing | ($40/mo plus $6/mo per user) | https://www.freshbooks.com/pricing |
| pricing | Was ~$43.00~ \ | static |
| pricing | Buy Now & Saveor Try It Free | https://www.freshbooks.com/pricing |
| pricing | Was ~$70.00~ \ | static |
| pricing | Buy Now & Saveor Try It Free | https://www.freshbooks.com/pricing |
| pricing | <table class="table-fixed w-full overflow-hidden mb-12"><tbody class="bg-navy-900 text-white"><tr><td class="w-[268px] lg:w-[300px] xl:w-[350px] 2xl:w-[442px] px-[12px] py-3"><span class="body-lg font-semibold">Compare all plans</span><a class="block underline text-white mt-1 hover:text-white hover:no-underline" href="/signup">Try it free for 30 days</a></td><th class="px-[12px] pt-1 pb-2"><span class="body-sm !font-semibold customer:hidden">Lite ($4.60)</span><span class="body-sm !font-semibold hidden customer:inline">Lite ($23.00)</span><span class="block h-[6px]"></span><span class="hidden customer:contents"><a class="button cursor-pointer font-medium border-2 border-solid focus-visible:outline focus-visible:outline-2 focus-visible:outline-blue-800 focus-visible:outline-offset-2 no-underline whitespace-nowrap text-center __className_4553f1 inline-flex items-center justify-center border-transparent bg-green-900 hover:bg-green-1000 text-white hover:text-white button-sm comparison-cta green lite noPromo monthly !leading-none md:rounded-md hidden xl:block px-3" target="_self" aria-label="Buy Now button" href="https://my.freshbooks.com/#/signup/direct-buy?selectedPackageName=lite-monthly">Buy Now</a></span><span class="contents customer:hidden"><a class="button cursor-pointer font-medium border-2 border-solid focus-visible:outline focus-visible:outline-2 focus-visible:outline-blue-800 focus-visible:outline-offset-2 no-underline whitespace-nowrap text-center __className_4553f1 inline-flex items-center justify-center border-transparent bg-green-900 hover:bg-green-1000 text-white hover:text-white button-sm comparison-cta green lite promo monthly hidden xl:flex 2xl:!px-3" target="_self" aria-label="Buy Now & Save button" href="https://my.freshbooks.com/#/signup/direct-buy?campaign=DB_2026_Q4S6_80F4&selectedPackageName=lite&selectedPackageInterval=monthly&openTo=review">Buy Now & Save</a></span></th><th class="px-[12px] pt-1 pb-2"><span class="body-sm | https://www.freshbooks.com/pricing |
| pricing | \ | Plan lite feature Client Profiles and Account Statements \ |
| pricing | \ | Plan lite feature Clients Can Store Credit Card Info \ |
| pricing | \ | Plan lite feature Client Account Portal \ |
| pricing | \ | Plan lite feature Client Credits \ |
| pricing | \ | \ |
| pricing | \ | \ |
| pricing | \ | \ |
Integrations and supported platforms
| Page type | Evidence | Source |
|---|---|---|
| integrations | FreshBooksFreshBooks | https://www.freshbooks.com/developers |
| integrations | LoginLoginBuy Now & SaveTry It FreeTry It Free | https://www.freshbooks.com/developers |
| integrations | Log InLog In | https://www.freshbooks.com/developers |
| integrations | Buy Now & SaveLog InLog InOpen menuOpen menu | https://www.freshbooks.com/developers |
| integrations | Expose your app to millions of new users | https://www.freshbooks.com/developers |
| integrations | Integrate your app or build a new one with FreshBooks and open the door to millions of new customers and diversified revenue streams. | https://www.freshbooks.com/developers |
| integrations | Sign Up | https://www.freshbooks.com/developers |
| integrations | Integrate with the FreshBooks API | https://www.freshbooks.com/developers |
| integrations | Review API Docs | https://www.freshbooks.com/developers |
| integrations | Submit your app, get listed, start earning | https://www.freshbooks.com/developers |
| integrations | Create an App | https://www.freshbooks.com/developers |
| integrations | Explore apps in FreshBooks App Store | https://www.freshbooks.com/developers |
| integrations | Open App Store | https://www.freshbooks.com/developers |
| integrations | Get global exposure | https://www.freshbooks.com/developers |
| integrations | With customers in over 160 countries, integrating with FreshBooks gets your application a backdoor into markets and face time with business owners around the world. | https://www.freshbooks.com/developers |
| integrations | Teamwork makes the dream work | https://www.freshbooks.com/developers |
| integrations | Need some feedback on your grand vision? Work with our API team to help you develop and build out custom connections for your niche application. | https://www.freshbooks.com/developers |
| integrations | Connect to our growing network | https://www.freshbooks.com/developers |
| integrations | Over 30 million people have used FreshBooks. Integrating with us means getting in front of new customers, industries, and potentially creating new revenue streams. | https://www.freshbooks.com/developers |
| integrations | Highly rated by millions of small businesses | https://www.freshbooks.com/developers |
Product and company updates
No supporting public-page evidence was collected for this category.
Rank tracking
Persistent keyword baselines and position movement.
This analysis created the first position baseline at 2026-10-19T19:06:15.180Z. Movement appears after the next fresh analysis using the same location and language.
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Invoicing | Create professional invoices in minutes, with automated recurring invoices and late payment reminders S32 S99. |
| Expense tracking | Track expenses via mobile receipt scanning, bank account imports, and automated categorization S32. |
| Time tracking | Track billable hours to never miss a billable hour S112. |
| Payments | Get paid online via credit/debit cards, ACH, Apple Pay, Google Pay, and Buy Now, Pay Later S99. |
| Reporting | Access financial reports including General Ledger, Chart of Accounts, and Bank Reconciliation S112. |
| Client management | Track and organize client info, with client profiles and account statements S99. |
| Proposals and estimates | Create estimates, proposals, and client retainers S99. |
| Mobile app | Run business, create invoices, log expenses, and track financial data on the go S32. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| API | API | Build custom integrations with FreshBooks S32. |
| Bank account import | Data portability | Automatically import expenses from bank accounts S32. |
| Payment gateways | Integration | Accept payments via credit/debit cards, ACH, Apple Pay, Google Pay, and Buy Now, Pay Later S99. |
| Easy Switch | Data portability | Import data from other systems S99. |
| Accounting Partner Program | Partner program | For accounting professionals to partner with FreshBooks S32. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Lite | $23 per month, billed monthly S99 | Invoices, expenses, tax reports S99 | 5 billable clients S99 |
| Plus | $43 per month, billed monthly S99 | Estimates, proposals, retainers S99 | 50 billable clients S99 |
| Premium | $70 per month, billed monthly S99 | Project profitability S99 | Unlimited clients S99 |
| Select | Custom pricing S99 | Lower card fees, receipt scanning S99 | Unlimited clients S99 |
| Team members | $11 per user per month S99 | Team collaboration S99 | Not established |
| Payroll add-on | Not established | Payroll processing S99 | Not established |
| Free trial | 30-day free trial S99 | Access to all features except Advanced Payments S32 | Not established |
Competition
Competitive landscape
Domains competing for the same organic search demand.
Sampled competitors
| Competitor | First-page appearances | Sampled queries | Average position | Queries observed |
|---|---|---|---|---|
| help.ingageit.com | 1 | 1 | 1 | all prices are exclusive of taxes |
| taxjar.com | 1 | 1 | 2 | all prices are exclusive of taxes |
| turbotax.intuit.com | 1 | 1 | 2 | airbnb tax deductions |
| accrufy.com | 1 | 1 | 3 | all prices are exclusive of taxes |
| andersonadvisors.com | 1 | 1 | 3 | airbnb tax deductions |
| youtube.com | 1 | 1 | 4 | all prices are exclusive of taxes |
| natptax.com | 1 | 1 | 4 | airbnb tax deductions |
| surecart.com | 1 | 1 | 5 | all prices are exclusive of taxes |
| touchstay.com | 1 | 1 | 5 | airbnb tax deductions |
| nchsoftware.com | 1 | 1 | 6 | all prices are exclusive of taxes |
Website intelligence — Collected evidence
Customers, testimonials, and first-party review claims
No supporting public-page evidence was collected for this category.
Independent review sources discovered
| Platform | Status | Discovered source |
|---|---|---|
| discovered_not_scraped | https://play.google.com/store/apps/details?id=com.freshbooks.andromeda | |
| GetApp | discovered_not_scraped | https://www.getapp.com/finance-accounting-software/a/freshbooks/reviews/?rating_rounded%5B%5D=5 |
AI visibility
Measured ChatGPT and Google AI mentions with cited sources.
AI-assistant referral traffic
- Estimated current generative-AI referral share: 0.3%
| Month | Traffic share | Source |
|---|---|---|
| — | — | All AI assistants |
| — | — | All AI assistants |
| — | — | All AI assistants |
Website intelligence — Collected evidence
Site-stated AI capabilities
No supporting public-page evidence was collected for this category.
These are first-party product claims, not independent measurements of AI-search visibility.
Marketing opportunities
Actions calculated directly from the collected evidence.
| Opportunity | Recommended action | Evidence |
|---|---|---|
| Competitor gap | Review the sampled queries where help.ingageit.com appears. | 1 first-page appearances across all prices are exclusive of taxes |
Website intelligence — Collected evidence
Website evidence gaps
- features: no usable public page was collected; verify whether the site publishes this evidence.
- customers: no usable public page was collected; verify whether the site publishes this evidence.
- reviews: no usable public page was collected; verify whether the site publishes this evidence.
- changes: no usable public page was collected; verify whether the site publishes this evidence.
- technical: no usable public page was collected; verify whether the site publishes this evidence.
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| NerdWallet | FreshBooks Review 2026: Features and Pricing - NerdWallet | Grounded web search | NerdWallet checked online forums like Reddit and reviews from sites like TrustPilot, the App Store and Google Play to gauge how users feel about FreshBooks. We used an AI tool to help analyze this feedback. Here are the major trends we spotted. |
| Capterra | FreshBooks Pricing, Cost & Reviews - Capterra UK 2026 | Grounded web search | ### Overall rating Based on 4,529 reviews 4.5 ### Reviews sentiment Positive 92% Neutral 6% Negative 2% ... were ideal. Cons: The cost of adding more users on as we grew. The limited personalisation at the start was fine but as we used it |
| G2 | FreshBooks Reviews & Product Details / G2 AI | Grounded web search | ★★★★★ 4.5(981 reviews) FreshBooks is perfect for freelancers, creatives, agency owners, and businesses with employees and contractors. Try FreshBooks free for 30 days. ... G2 Rating 4.5/ 5.0 ★★★★★ 981 reviews ... ### Pros - ✓ Reviewers like the ease of use, the ability to add bank entries directly into the system, the clear and understandable reports, the automatic recurring payments, and the time-saving features of FreshBooks. ... - ✗ Reviewers noted issues with expenses mis-importing, edits to |
| Trustpilot | FreshBooks Reviews / Read Customer Service Reviews of freshbooks.com | Grounded web search | Evaluating 84 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the dedicated customer support team, stating that phone agents are exceptionally friendly, polite, and quick to resolve technical issues. Many people also find the software remarkably easy to navigate for managing basic daily bookkeeping and straightforward invoicing tasks. A number of reviewers were not happy with payment and billing processes. Several users mentioned experiencin |
| capterra.ca | FreshBooks Pricing, Reviews & Features - Capterra Canada 2026 | Grounded web search | ### Overall rating Based on 4,529 reviews 4.5 ### Reviews sentiment Positive 92% Neutral 6% Negative 2% ... 4.5 Based on 4,529 reviews - 5.0 (2,662) Reviews - 4.0 (1,501) Reviews - 3.0 (284) Reviews - 2.0 (45) Reviews - 1.0 (37) Reviews |
| stackfyi.com | FreshBooks — Pricing, Reviews & Alternatives / StackFYI | Grounded web search | / StackFYI # FreshBooks Cloud accounting software with invoicing, time tracking, and expense management. paid From $17/mo G2 Rating 4.5 G2 Capterra Rating 4.5 Capterra Best For smb Founded 2003 ## Integrations Stripe PayPal Gusto Zapier |
| aitoolshop.co | FreshBooks Review: Is It Worth It for Small Business? 2026 / AIToolShop | Grounded web search | G2 Rating ★★★★★ 4.5/5 ((958) reviews) Capterra Rating ★★★★★ 4.5/5 ((4,400+) reviews) ... and 5,400+ verified user reviews on G2 and Capterra, ... in-class invoicing experience for service businesses — polished and fast - ✓ Built-in time tracking that |
| match-vs.com | FreshBooks Review 2026 - Features, Pricing & Alternatives / Match VS | Grounded web search | 4.5/5 with 800+ reviews - users especially praise invoicing simplicity and time tracking. ... 4.5/5 with 4,300+ reviews. Main praise: intuitive interface, professional invoices, mobile app. Main criticism: client limits on lower plans, no payroll, Premium |
Customer proof
No named customers, testimonials, or customer case studies were found.
Independent mentions
- FreshBooks Review (2026): What It Actually Costs — Recurring themes from G2, Capterra, Trustpilot and Reddit, read in August 2026. We have not run FreshBooks ourselves, so this is other buyers' ... - • Support rates 9.2 out of 10 on G2, and reviewers describe reaching a helpful person within minutes. 4.5 on G2 across 975 reviews. - • A 30-day trial and genuinely simple entry pricing. ... - • Lite caps at 5 billable clients — and archived clients count toward it. That cap is the most-flagged complaint across every platform. Lite $23, Plus $43 (50
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | FreshBooks was founded by Mike McDerment in 2003. He wanted to ensure there was a streamlined, easy-to-use platform that simplified invoicing and accounting. The FreshBooks philosophy is to execute extraordinary experien | source |
| Contact and support | But, once you sign up for a FreshBooks plan, check out our Advanced Payments feature, which includes recurring billing. Advanced Payments lets your small business accept credit cards online and accept payments like bank | source |
| Legal and privacy | How customers can cancel their membership or end their contract. | source |
| Security and compliance | Not published on the collected pages. | — |
| Uptime and status page | Not published on the collected pages. | — |
| Domain registered | 2004-03-23 | — |
| Domain expires | 2027-03-23 | — |
Not found on the collected pages: security and compliance, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Discover How to Price and Package Your Services - FreshBooks | Guide | Get the comprehensive guide to FreshBooks for accountants and bookkeepers. All the key accounting features for you and your clients. (source) | Not dated |
| Billing System: What It Is, How to Set Up, and Top Software - FreshBooks | Guide | Discover what a billing system is, how to set it up, and explore top software options to streamline your invoicing and payment processes. (source) | Not dated |
| Is It Time for a Price Increase? Here's How to Tell Your Clients / FreshBooks Blog - FreshBooks | Guide | Raising your rates is a part of doing business. Follow these steps to ensure your price increase goes smoothly for you and your business. (source) | Not dated |
| Is Failing to Have a Long-Term Business Plan, Planning to Fail? / FreshBooks Blog - FreshBooks | Roadmap | Public product roadmap. (source) | Not dated |
| Create a Small Business Budget in 5 Steps / FreshBooks Blog - FreshBooks | Product update | Product update is publicly available. (source) | Not dated |
Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | FreshBooks is cloud-based and works in any web browser S32. | S32 |
| Platforms and apps | Works on desktop, laptop, tablet, or phone S32. | S32 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | Offers an API for building integrations S32. | S32 |
| Data ownership and export | Not published on the collected pages. | — |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 2004-03-23 — MarkMonitor Inc. |
| Domain expires | 2027-03-23 |
| First archived | 2006-04-28 — web archive |
| TLS certificate | Google Trust Services, valid, expires 2026-11-23 |
| Security headers | CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy |
| Headers not served | HSTS |
| Server header | nginx |
| Mail handled by | aspmx.l.google.com, alt2.aspmx.l.google.com |
| Nameservers | ns-cloud-c2.googledomains.com, ns-cloud-c1.googledomains.com |
Technical site audit
A bounded multi-page crawl with page-level issues and URLs.
Scout — Bounded technical crawl
- Pages crawled: 15 of 15 maximum
- Technical health: 97/100
- Critical issues: 0
- Warnings: 8
- Notices: 2
Issues
| Severity | Issue | Value | Affected URL |
|---|---|---|---|
| notice | Meta description length should be reviewed | 298 | https://www.freshbooks.com/policies/buy-now-offer |
| notice | Meta description length should be reviewed | 184 | https://www.freshbooks.com/pricing |
| warning | Page should have one primary H1 | 0 | https://www.freshbooks.com/pricing |
| warning | Title length should be reviewed | 70 | https://www.freshbooks.com/payroll-software |
| warning | Duplicate title in audit sample | 2 | https://www.freshbooks.com/ |
| warning | Duplicate title in audit sample | 2 | https://www.freshbooks.com/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.freshbooks.com/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.freshbooks.com/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.freshbooks.com/instant-payout |
| warning | Duplicate meta description in audit sample | 4 | https://www.freshbooks.com/buy-now-pay-later |
Crawled pages
| Status | Title | H1s | Words | Response | URL |
|---|---|---|---|---|---|
| 200 | Invoice and Accounting Software for Small Businesses - FreshBooks | 1 | 1942 | 86 ms | https://www.freshbooks.com/ |
| 200 | Buy Now Offer - FreshBooks | 1 | 1104 | 253 ms | https://www.freshbooks.com/policies/buy-now-offer |
| 200 | FreshBooks Pricing, Lite, Plus and Premium Packages - FreshBooks | 0 | 3189 | 124 ms | https://www.freshbooks.com/pricing |
| 200 | Invoice and Accounting Software for Small Businesses - FreshBooks | 1 | 1942 | 153 ms | https://www.freshbooks.com/ |
| 200 | Invoice Software For Small Businesses | 1 | 1432 | 202 ms | https://www.freshbooks.com/invoice |
| 200 | Best Cloud-Based Estimate Software - FreshBooks | 1 | 1024 | 189 ms | https://www.freshbooks.com/estimating-software |
| 200 | The Best Proposal Software To Win Clients - FreshBooks | 1 | 1251 | 165 ms | https://www.freshbooks.com/proposal-software |
| 200 | Accept Payments Online For Your Business- FreshBooks | 1 | 1537 | 211 ms | https://www.freshbooks.com/accept-payments |
| 200 | Instant Payout - FreshBooks | 1 | 1013 | 255 ms | https://www.freshbooks.com/instant-payout |
| 200 | Buy Now Pay Later - FreshBooks | 1 | 2117 | 323 ms | https://www.freshbooks.com/buy-now-pay-later |
| 200 | Best Project Management & Collaboration Software - FreshBooks | 1 | 1149 | 280 ms | https://www.freshbooks.com/projects-and-collaboration |
| 200 | Time Tracking Software For Small Business - FreshBooks | 1 | 1121 | 173 ms | https://www.freshbooks.com/timesheets-and-time-tracking |
| 200 | The Best Client Management Software - FreshBooks | 1 | 1581 | 190 ms | https://www.freshbooks.com/client-management-software |
| 200 | Manage Your Business with Team Member Roles \ | FreshBooks | 1 | 1604 | 144 ms |
| 200 | Online Payroll Services and Software for Small Businesses - FreshBooks | 1 | 1493 | 186 ms | https://www.freshbooks.com/payroll-software |
This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.
Search Console and Analytics
First-party search and behavioral data connection state.
Modeled acquisition channels
| Channel | Estimated share |
|---|---|
| direct | 67.8% |
| search | 8.1% |
| search organic | 5.3% |
| search paid | 2.8% |
| social | 2.1% |
| social organic | 2.0% |
| social paid | 0.1% |
| referrals | 5.1% |
| paid referrals | 1.0% |
| 15.5% | |
| gen ai | 0.3% |
| affiliate | 0.1% |
| other | 0.0% |
First-party connections
| Integration | Status | Data available after connection |
|---|---|---|
| Google Search Console | Not connected | Clicks, impressions, CTR, average position, queries, pages, countries, and devices |
| Google Analytics | Not connected | Organic sessions, engagement, landing pages, conversions, geography, and devices |
No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention specific limitations or competitors. Evidence gaps include lack of detailed security certifications, uptime guarantees, and specific customer case studies. Open questions remain about data export options and performance metrics.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from freshbooks.com, including the homepage, pricing page, about page, and blog articles. Static and browser rendering providers were used; external proof search was enabled but only performed a web search. Limitations include that some pages were not fully rendered, and external review profiles were not scraped.
- Official Websitehttps://www.freshbooks.com/Verified
- Official Websitehttps://www.freshbooks.com/aboutVerified
- Official Websitehttps://www.freshbooks.com/hub/payments/what-is-paypalVerified
- Pricing Pagehttps://www.freshbooks.com/pricingVerified
- Pricing Pagehttps://www.freshbooks.com/hub/feature-news/freshbooks-plan-publicVerified
- Pricing Pagehttps://www.freshbooks.com/hub/accountants-bookkeepers/value-based-pricingVerified
- Pricing Pagehttps://www.freshbooks.com/hub/business-management/5-simple-rules-for-writing-solid-business-plansVerified
- Pricing Pagehttps://www.freshbooks.com/hub/business-management/business-plan-long-termVerified
- Pricing Pagehttps://www.freshbooks.com/hub/business-management/importance-of-business-planVerified
- Pricing Pagehttps://www.freshbooks.com/hub/estimates/bidsketch-persuasive-pricingVerified
- Pricing Pagehttps://www.freshbooks.com/hub/expenses/the-5-step-plan-to-creating-a-balanced-business-budgetVerified
- Pricing Pagehttps://www.freshbooks.com/hub/guides/price-and-package-ebookVerified
- Pricing Pagehttps://www.freshbooks.com/hub/invoicing/billing-systemVerified
- Pricing Pagehttps://www.freshbooks.com/hub/payments/price-increaseVerified
- Review Sitehttps://www.nerdwallet.com/business/software/reviews/freshbooksVerified
- Review Sitehttps://www.capterra.co.uk/software/142390/freshbooksVerified
- Review Sitehttps://ai.g2.com/product/freshbooksVerified
- Review Sitehttps://www.trustpilot.com/review/freshbooks.comVerified
- Review Sitehttps://www.capterra.ca/software/142390/freshbooksVerified
- Articlehttps://aibuildermarketplace.com/b2b/freshbooks-review/Verified
- Review Sitehttps://www.stackfyi.com/tool/freshbooksVerified
- Review Sitehttps://aitoolshop.co/reviews/freshbooks-review/Verified
- Review Sitehttps://match-vs.com/en/tool/freshbooksVerified