Donations & Nonprofit Fundraising · Reviewed 27 Oct 2026

Blackbaud Raiser's Edge NXT

AI-powered donor management and fundraising CRM for nonprofits.

· blackbaud.com ↗

Paid against free › Donations & Nonprofit Fundraising › Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Raiser's Edge NXT is Blackbaud's AI-powered donor management software for nonprofits, connecting donor data, fundraising intelligence, and AI tools in one platform S4. It helps fundraising teams strengthen relationships and grow giving by surfacing signals and next steps S4. The platform offers practical value through features like prospect insights, workflow automation, and integrated giving tools S4.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Blackbaud Raiser's Edge NXT, an AI-powered donor management software S4.
  • Core purpose: Helps nonprofits find new supporters and untapped potential in their donor database S4.
  • Intended users: Nonprofit fundraising teams S4.
  • Product scope: A single platform connecting donor data, fundraising intelligence, and AI tools S4.
  • Positioning: Turns donor data into direction, helping teams raise more S4.
  • Claimed distinction: Built-in AI flags shifts in giving and program performance as they happen S4.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Fundraising teamsIdentify and prioritize major giving prospects S4.
Gift officersTrack prospects through cultivation and stewardship stages S4.
Operations teamsReconcile gift and finance data with Financial Edge NXT S4.
Marketing/outreachAutomate multi-step email sequences S4.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Prospect InsightsAI identifies and prioritizes major giving candidates S4.
Workflow DesignerBuilds multi-step email and outreach sequences triggered by segments and conditions S4.
Chat for Blackbaud AICreates donor summaries, action plans, and outreach drafts S4.
Gift processingHandles secure payment processing and gift management from small gifts to multi-year pledges S4.
Recurring giving toolsHelps acquire, retain, and grow monthly donors S4.
Online givingProvides giving experiences that increase completed gifts and upgrades, with fee-cover options S4.
Reporting dashboardsShows performance across programs at a glance S4.
Duplicate detectionBuilt-in flexible duplicate detection for records from various sources S4.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Financial Edge NXTIntegrationKeeps gift and finance data reconciled without manual exports S4.
SKY APIsAPIAllows pro-code teams to extend the platform S4.
Microsoft Power AutomateIntegrationEnables low-code automation S4.
MarketplaceExtension frameworkOffers pre-built apps S4.
JustGivingIntegrationSyncs peer-to-peer fundraiser, donor, and gift data S4.
Anthropic AI modeland Microsoft CopilotAI interfaceConnects donor insights into AI tools S4.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Raiser's Edge NXTContact sales S4Donation forms, recurring giving, events and membership in one CRM; peer-to-peer via JustGiving S4Not established S4

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
app.blackbaud.com321.3altru blackbaud login, altru login blackbaud
webfiles-sc1.blackbaud.com216.5altru login blackbaud
community.blackbaud.com217.5altru login blackbaud
s20aalt06web01.sky.blackbaud.com113altru login blackbaud
parent.blackbaud.school114altru blackbaud login
host.nxt.blackbaud.com114altru login blackbaud
kb.blackbaud.com116altru blackbaud login
enroll.blackbaud.school117altru login blackbaud

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.3%
MonthSource
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherBlackbaud delivers AI-powered software for nonprofits, education, foundations, & companies, helping organizations drive greater social impact.https://www.blackbaud.com/
otherAI Solutions for Social Impacthttps://www.blackbaud.com/
featuresFrom Insight to Impact: Building the Trusted AI Engine for Social Impacthttps://www.blackbaud.com/newsroom/product-and-innovation
features](https://www.blackbaud.com/newsroom/article/mike-gianoni-trusted-ai-engine-for-social-impact)https://www.blackbaud.com/newsroom/product-and-innovation
featuresBig Tech Power, Purpose-Built for Social Impact: Blackbaud is Leveraging Databricks to Drive Smarter AIhttps://www.blackbaud.com/newsroom/product-and-innovation
features](https://www.blackbaud.com/newsroom/article/big-tech-power-purpose-built-for-social-impact-how-blackbaud-is-leveraging-databricks-to-drive-smarter-faster-ai)https://www.blackbaud.com/newsroom/product-and-innovation
featuresBlackbaud Expands AI Leadership with Platform for Good™ and Lantern™ at bbcon 2026https://www.blackbaud.com/newsroom/product-and-innovation
featuresBlackbaud builds responsible AI, automation, and data intelligence directly in our software—designed as core capabilities, not add-ons.https://www.blackbaud.com/products/total-school-solution
featuresPowered by cutting-edge AI, powerful predictive algorithms and the industry’s largest philanthropic dataset, our solutions help you build stronger relationships and raise more money.https://www.blackbaud.com/solutions/analytics
featuresBlackbaud’s comprehensive fundraising solutions cover every stage of the donor lifecycle—with built-in AI tools and automation that help your team focus more on the work and relationships that move your mission forward.https://www.blackbaud.com/solutions/fundraising
featuresAsk with confidence: AI suggests the ideal gift amount for each donor, based on 1,000+ data pointshttps://www.blackbaud.com/solutions/fundraising
featuresFrom Insight to Impact: Building the Trusted AI Engine for Social Impacthttps://www.blackbaud.com/newsroom/product-and-innovation
features](https://www.blackbaud.com/newsroom/article/mike-gianoni-trusted-ai-engine-for-social-impact)https://www.blackbaud.com/newsroom/product-and-innovation
featuresBig Tech Power, Purpose-Built for Social Impact: Blackbaud is Leveraging Databricks to Drive Smarter AIhttps://www.blackbaud.com/newsroom/product-and-innovation
features](https://www.blackbaud.com/newsroom/article/big-tech-power-purpose-built-for-social-impact-how-blackbaud-is-leveraging-databricks-to-drive-smarter-faster-ai)https://www.blackbaud.com/newsroom/product-and-innovation
featuresAmplify your mission with powerful insights and artificial intelligence.https://www.blackbaud.com/solutions/analytics
featuresPowered by cutting-edge AI, powerful predictive algorithms and the industry’s largest philanthropic dataset, our solutions help you build stronger relationships and raise more money.https://www.blackbaud.com/solutions/analytics

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap3 first-page appearances across altru blackbaud login, altru login blackbaud

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
G2Blackbaud Products / Read 1973 Reviews on G2Grounded web searchBlackbaud Products / Read 1973 Reviews on G2 # Blackbaud 3.9 out of 5 stars 5 star 37% 4 star 39% 3 star 14% 2 star 4% 1 star 3% 1,973 reviews - 26 categories - 30 profiles Average star rating 3.9 #1 in 7 categories Grid® leader
CapterraBlackbaud CRM Reviews 2026. Verified Reviews, Pros & Cons / CapterraGrounded web search# Reviews of Blackbaud CRM Ease of use 3.1 Customer Service 3.4 ... Asst. Dir. LAG Fund-Raising, 10,001+ employees Used the software for ... 2 years. “I liked Blackbaud and would use it again over Salesforce because all the information was in one
TrustpilotBlackbaud Reviews / Read Customer Service Reviews of blackbaud.comGrounded web search## All reviews (16) 7 reviews in the last 12 months ... management company I have ever used. There are problems every time. Customer service is nonexistent. I canceled an ... with this negative-value firm. I would rather pay more than use Blackbaud
TrustRadiusBlackbaud Grantmaking Formerly GIFTS OnlineGrounded web search## Overview ### What is Blackbaud Grantmaking? Blackbaud Grantmaking (formally GIFTS Online) ... 9 out of 10 January 9, 2024 IncentivizedVetted ReviewVerified User My organization utilizes the Blackbaud Grantmaking for the entire grant application and
toolradar.comBlackbaud Raiser's Edge NXT Reviews, Pricing & Alternatives (2026)Grounded web search## Ratings Across the Web 4(2,388 reviews) G2 1,973 reviews 3.9/5 Capterra 415 reviews 4.2/5 Ratings aggregated from independent review platforms. Learn more ... ## Reviews 4.0/5 Across 2,388 verified user reviews on g2, capterra
G2Compare Blackbaud CRM and Salesforce Nonprofit Cloud Social Share OptionsGrounded web searchBlackbaud CRM(40)3.5 out of 5Blackbaud CRM By Blackbaud Salesforce Nonprofit Cloud(83)4.1 out of 5Salesforce Nonprofit Cloud ... we didn't request and didn't use (because we didn't know we had). They can't
G2Compare Blackbaud Raiser's Edge NXT and Salesforce Nonprofit Cloud Social Share OptionsGrounded web searchBlackbaud Raiser's Edge NXT(553)3.9 out of 5Blackbaud Raiser's Edge NXT By Blackbaud Get a quote Optimized for quick response ... Cloud(83)4.1 out of 5Salesforce Nonprofit Cloud ... Blackbaud Raiser's Edge NXT Star Rating (553) 3.9 out of 5

Customer proof

Proof typeNamed customer or sourceEvidence
Case studyWilliston Northampton Schoolcustomer case study — Stories - Blackbaud # Real Customers. (Customer Stories - Blackbaud)

Independent mentions

  • Blackbaud / Read Customer Reviews – blackbaud.com — Avoid Kintera at all costs. Not sure if anyone is using a CRM/CMS but Kintera is by far the worst app I have ever used. Poor support, poor list of features, poor everything. Blackbaud bought them about a year or so ago, and they keep promising new and exciting things. The infrastructure is terrible to begin with, and would have to overhaul the whole damn thing. I heard Blackbaud bought Kintera strickly for the CRM stuff, but even that is terrible. source Reddit Anonymous User ... That’s not to s

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipWhat reporting and analytics does Raiser’s Edge NXT provide for leadership and board-ready insights?source
Contact and supportNot published on the collected pages.—
Legal and privacyIn the event of a migration/cancellation of services to a third-party server, Blackbaud will be able to provide an export in XML format of your Page and Post content from your Blackbaud Website Package site. This contentsource
Security and complianceA single sign-on portal allows families to move from paying tuition and incidentals to assignments, grades, and schedulessource
Uptime and status pageBut it is much more than the CMS. Our solution leverages the Blackbaud Design Team’s expertise in strategy, visual design, and production to deliver websites that are designed to engage with the customer’s audience and usource
Domain registered1994-10-24—
Domain expires2027-10-23—

Not found on the collected pages: contact and support. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Contact and supportSupportPublic contact and support channel. (source)Not dated

Not found in the collected public sources: public roadmap, changelog or release notes, status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based platform S14.S14
Platforms and appsWeb-based S4.S4
API and extensibility (API, SDK, webhooks, MCP, plugins)Offers SKY APIs and low-code tools S4.S4
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered1994-10-24 — GoDaddy Corporate Domains, LLC
Domain expires2027-10-23
First archived2000-02-29 — web archive
TLS certificateDigiCert Inc, valid, expires 2026-11-24
Security headersHSTS, X-Content-Type-Options, X-Frame-Options, Referrer-Policy
Headers not servedCSP
Server headernginx
Mail handled bymx1.blackbaud.iphmx.com, mx2.blackbaud.iphmx.com
Nameserversdns4.p01.nsone.net, dns1.p01.nsone.net

Not measurable: rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 93/100
  • Critical issues: 0
  • Warnings: 16
  • Notices: 15

Issues

SeverityIssueValueAffected URL
noticeImages are missing alt text1https://www.blackbaud.com/
noticeImages are missing alt text1https://www.blackbaud.com/
warningMissing meta description—https://www.blackbaud.com/training-support/support/howto
noticeImages are missing alt text1https://www.blackbaud.com/training-support/support/howto
warningMissing meta description—https://www.blackbaud.com/blackbaud-university
noticeImages are missing alt text1https://www.blackbaud.com/blackbaud-university
warningMissing meta description—https://www.blackbaud.com/become-a-partner
noticeImages are missing alt text1https://www.blackbaud.com/become-a-partner
warningMissing meta description—https://www.blackbaud.com/training-support/online-community/idea-banks
noticeImages are missing alt text1https://www.blackbaud.com/training-support/online-community/idea-banks
warningTitle length should be reviewed67https://www.blackbaud.com/products/blackbaud-raisers-edge-nxt
warningPage should have one primary H12https://www.blackbaud.com/products/blackbaud-raisers-edge-nxt
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-raisers-edge-nxt
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-development-agent
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-researchpoint
warningTitle length should be reviewed84https://www.blackbaud.com/products/blackbaud-luminate-online
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-luminate-online
warningTitle length should be reviewed75https://www.blackbaud.com/products/award-scholarship-management
noticeImages are missing alt text1https://www.blackbaud.com/products/award-scholarship-management
warningTitle length should be reviewed67https://www.blackbaud.com/products/blackbaud-financial-edge-nxt
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-financial-edge-nxt
warningTitle length should be reviewed86https://www.blackbaud.com/products/blackbaud-altru
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-altru
warningMissing meta description—https://www.blackbaud.com/products/blackbaud-grantmaking
noticeImages are missing alt text1https://www.blackbaud.com/products/blackbaud-grantmaking
warningMissing meta description—https://www.blackbaud.com/products
noticeImages are missing alt text1https://www.blackbaud.com/products
warningDuplicate title in audit sample2https://www.blackbaud.com/
warningDuplicate title in audit sample2https://www.blackbaud.com/
warningDuplicate meta description in audit sample2https://www.blackbaud.com/
warningDuplicate meta description in audit sample2https://www.blackbaud.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200Leading Software for Nonprofits and Education \Blackbaud11265376 ms
200Leading Software for Nonprofits and Education \Blackbaud11265386 ms
200Product Help - Blackbaud163190 mshttps://www.blackbaud.com/training-support/support/howto
200Blackbaud University - Blackbaud1732365 mshttps://www.blackbaud.com/blackbaud-university
200Partners - Blackbaud11078371 mshttps://www.blackbaud.com/become-a-partner
200Submit Your Ideas with Idea Banks - Blackbaud1668103 mshttps://www.blackbaud.com/training-support/online-community/idea-banks
200Blackbaud Raiser’s Edge NXT® \AI-powered Donor Management Software22550120 ms
200Blackbaud Development Agent \Agentic AI for Fundraising11719110 ms
200Blackbaud ResearchPoint™ \Donor Prospect Research Software11235127 ms
200Blackbaud Luminate Online® \Automate Your Fundraising with Built-in AI Enhancements1122488 ms
200Blackbaud Award Management™ \Scholarship Management Software for Higher Ed1119590 ms
200Blackbaud Financial Edge NXT \World-Class Fund Accounting Platform1158782 ms
200Blackbaud Altru® \Ticketing and Fundraising Suite for Arts and Cultural Organizations1111893 ms
200Blackbaud Grantmaking™ \Software Built for Grantmakers1125497 ms
200Products - Blackbaud180083 mshttps://www.blackbaud.com/products

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct15.8%
search4.8%
search organic4.5%
search paid0.2%
social3.3%
social organic3.2%
social paid0.1%
referrals68.9%
paid referrals0.1%
mail6.8%
gen ai0.3%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Pricing is not published; contact sales is required S4. No trial or free tier is offered S4. Specific security certifications and uptime details are not provided.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 14 of 15 collected pages from blackbaud.com, including product pages, pricing FAQs, and company information. Static and browser rendering rendering were used. External proof search was performed but no external reviews were collected. Limitations include missing pricing details and lack of independent customer reviews.

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