⚡Stack Radar

Team Messaging · Reviewed 26 Oct 2026

Zoho Cliq

Team chat and communication software for businesses.

from $16.2 · free tier · zoho.com ↗

Paid against free › Team Messaging › Zoho Cliq

Zoho Cliq at a glance
74.8MEstimated total trafficModeled monthly visits83.3KRanking keywordsPublic search sample98/100Technical health15 pages checked141.7KReferring domainsLive backlink summary

Overview

01

Summary

The useful answer before the supporting detail.

Zoho Cliq is a team communication software that organizes conversations, workflows, and meetings in one place to boost productivity S1. It is used by organizations for internal communication, with mobile apps that support on-the-go collaboration S22. The product's practical value lies in consolidating team chat, meetings, and workflow tools into a single platform, with a free tier available S2.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Zoho Cliq, a team communication software by Zoho S1.
  • Core purpose: Organizes conversations, workflows, and meetings to boost productivity S1.
  • Intended users: Businesses and organizations needing internal team communication S22.
  • Product scope: A team chat application with mobile and desktop apps, not a full platform S22 S113.
  • Positioning: Positioned as a tool to improve team productivity and collaboration S1.
  • Claimed distinction: Claims to be better than Slack, with Slack data import capability S22.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
OrganizationsUse Cliq for internal communication S22.
Remote teamsCollaborate on the go with mobile apps, including joining meetings and checking in S22.
Businesses needing Slack migrationImport Slack data into Cliq S22.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Team messaging and channelsProvides messaging and channels for team communication, available on the Free plan S2.
Meetings with screen shareEnables meetings with screen sharing, included in the Free plan S2.
Mobile collaborationAllows users to join meetings and check in/out from mobile devices, with support for Apple CarPlay and Android Auto S22.
Chat exportAllows exporting chat data, available on the Free plan S2.
External channelsEnables communication with external parties, available on the Standard plan S2.
Call recordingRecords calls, available on the Standard plan S2.
Team and task managementManages teams and tasks, available on the Professional plan S2.
Audit history and eDiscoveryProvides audit history and eDiscovery, available on the Enterprise plan S2.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Slack data importData portabilityAllows importing Slack data into Cliq S22.
Apple CarPlay and Android AutoIntegrationEnables using Cliq in-car for hands-free collaboration S22.
Zoho appsIntegrationConnects with Zoho's integrated apps for business processes S65.
Zia skillsAI interfaceAllows developing custom skills for Zia, Zoho's AI assistant, using Deluge S71.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
FreeUS$0, not applicable S2Messaging, channels, meetings with screen share, chat export S2Not published S2
StandardUS$16.20 per month, billed annually for up to 25 users S2External channels, call recording, custom domain S2Not published S2
ProfessionalUS$1.80 per user per month, billed annually, minimum 10 users S2Team and task management, roles, on-demand chat summary S2Not published S2
EnterpriseUS$3.60 per user per month, billed annually, minimum 10 users S2Audit history, eDiscovery, data loss prevention S2Not published S2

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
reddit.com223.5accounting and inventory software, accounting and inventory management software for small business
acctivate.com224accounting and inventory software, accounting and inventory management software for small business
hellobooks.ai225.5accounting and inventory software, accounting and inventory management software for small business
sage.com112accounting and inventory software
finaleinventory.com113accounting and inventory software
gestisoft.com114accounting and inventory software
theretailexec.com114accounting and inventory management software for small business
xero.com115accounting and inventory management software for small business
getply.com116accounting and inventory software
tallysolutions.com116accounting and inventory management software for small business

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

PlatformStatusDiscovered source
Googlediscovered_not_scrapedhttps://play.google.com/store/apps/details?id=com.zoho.zsm&referrer=utm_source%3Dwebsite%26utm_medium%3Dtop_bar_downloads&pli=1
Googlediscovered_not_scrapedhttps://play.google.com/store/apps/details?id=com.zoho.zsm&referrer=utm_source%3Dwebsite_topsection%26utm_medium%3Dhomepage
Googlediscovered_not_scrapedhttps://play.google.com/store/apps/details?id=com.zoho.zsm&referrer=utm_source%3Dwebsite%26utm_medium%3Dhomepage_mobilesection
Googlediscovered_not_scrapedhttps://play.google.com/store/apps/details?id=com.zoho.zsm&referrer=utm_source%3Dwebsite%26utm_medium%3Dfooter
Googlediscovered_not_scrapedhttps://play.google.com/store/apps/details?id=com.zoho.chat&referrer=utm_source%3Dcliq_3.0_page&utm_medium=appbadge&utm_campaign=cliq3.0
14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.8%
MonthSource
—All AI assistants
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
featuresGive your support reps full context on every ticket, with your customers’ complete support history available at a glance. Zoho Desk reduces your team’s support workload with comprehensive self-service portals, AI-powered sentiment analysis, and automated ticket assignment.https://www.zoho.com/enterprise/cx-solutions.html
featuresEmpower your customer-facing teams with AI-augmented analytics across the entire customer life-cycle. Tap into each product’s embedded reporting features, or upgrade your BI operations with Zoho’s dedicated BI platform to pull and analyze CX KPIs from different products and view them in convenient executive dashboards.https://www.zoho.com/enterprise/cx-solutions.html

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gapReview the sampled queries where reddit.com appears.2 first-page appearances across accounting and inventory software, accounting and inventory management software for small business

Website intelligence — Collected evidence

Website evidence gaps

  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
TrustpilotZoho Reviews / Read Customer Service Reviews of www.zoho.comGrounded web searchEvaluating 604 reviews, reviewers had a great experience with this company. Customers find the platform incredibly intuitive for scheduling social media posts and managing multiple digital channels seamlessly. Users appreciate how simple it is to navigate the available features, saving valuable time and effort in their daily routines. Many people praise the reliable performance, making it a solid choice for small business management. Some reviewers were not happy with the customer support provid
CapterraZoho CRM Pricing, Reviews & Features - Capterra CanadaGrounded web search### Overall rating Based on 7,007 reviews 4.3 ### Reviews sentiment Positive 85% Neutral 11% Negative 4% ... ### Product Rating - 5.0 (3,578) Reviews - 4.0 (2,389) Reviews - 3.0 (784) Reviews - 2.0 (171) Reviews - 1.0 (85) Reviews
Startups UnionIs Zoho Worth It for Your Business? Real Ratings, Pricing, and ReviewsGrounded web search/ Platform / Score / Based On / Quick Take / / --- / --- / --- / --- / / Trustpilot / ~4.0 / 5 / 5,900+ reviews / Polarized. Zoho Social gets praised constantly. Billing and support complaints dominate the lower-starred reviews. / / G2 (Zoho, all products) / 4.4 / 5 / 31,564 reviews / Strong overall, but this blends every Zoho app, not just one product. / / G2 (Zoho CRM specifically) / 4.1 / 5 / ~2,930 reviews / Solid, but noticeably below the all-products average. / / Capterra (Zoho CRM) / 4.3
Real Cost LabsZoho CRM Review: The Most Features Per DollarGrounded web searchLab Score 8.6 Trustpilot 4.0 /5 G2 4.1 /5 Capterra 4.3 /5 From $0 Ratings from G2 (~2,894 reviews), Capterra (6,977) and Trustpilot (~4.0, company-level), pricing verified October 11, 2026. ... The numbers back that up. On Capterra it holds a 4.3 out
CapterraZoho Mail Software Pricing, Alternatives & MoreGrounded web searchOverall rating Based on 1,068 user reviews 4.5 Reviews sentiment Positive 92% Neutral 7% 2% Pros & cons Flexible and affordable pricing Integrated team communication tools Inconsistent spam detection performance
zophoria.comZoho Reviews 2026: What Real Users Say (Honest Assessment) / ZophoriaGrounded web search## Ratings Overview / Platform / Rating / / --- / --- / / G2 / 4.1 / 5 / / Capterra / 4.3 / 5 / / Gartner / 4.1 / 5 / / Trustpilot / ~3.5 / 5 / ... Criticize - Support speed — direct Zoho support can be slow (work with a
rfp.wikiZoho One · Adoption Signals: Training & Change (2026)Grounded web search/ Source/Feature / Score & Rating / Details & Insights / / --- / --- / --- / / G2 / 4.4 / 21,428 reviews / / / 4.1 / 133 reviews / / Software Advice / 4.1 / 132 reviews / / Trustpilot / 2.1 / 11 reviews / / Gartner Peer Insights / 3.5 / 3 reviews / / RFP.wiki Score / 3.2 / Review Sites Score Average: 3.6 Features Scores Average: 2.9 /
G2Compare Salesloft and Zoho CRM Social Share OptionsGrounded web searchSalesloft(4,126)4.5 out of 5Salesloft By Salesloft Get a quote Optimized for quick response Zoho CRM(2,747)4.1 out of 5Zoho CRM By Zoho Try for free Optimized for quick response ... (2,747) 4.1 out of 5 Market Segments Small-Business (61.9% of
zendikt.comZoho Expense review, pricing, and verified intelligence / ZendiktGrounded web search## What 1,280 reviews actually say Synthesized from G2, Capterra, Reddit, Trustpilot. Patterns >15% prevalence shown. Last synthesized 2026-04-29 ... - Less compelling standalone vs Ramp/Fyle 41% → - Integration ecosystem outside Zoho narrower 38%
saasprobe.comZoho Desk Review (2026): 7.8/10 - $4.20/Agent Cheapest?Grounded web search/ Rating / Reviews / / --- / --- / --- / / G2 / 4.4/5 / 6,433 reviews / / Capterra / 4.5/5 / 2,209 reviews / / iOS App Store / 4.7/5 / 1,600+ ratings / Source: G2 comparison pages and Capterra product listing, March 2026. iOS rating from Apple App Store,

Customer proof

No named customers, testimonials, or customer case studies were found.

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipCliq is used by my organization for internal communication. Works well on laptop, mobile, and tablets. The calling option is a great feature, as many of our team are all around the world. File sharing is smooth. No complsource
Contact and supportSee what you can do with Cliq on your phonesource
Legal and privacyNot published on the collected pages.—
Security and complianceProtect your online identities by enabling two-factor authentication (TFA). TFA is a trusted step to move beyond passwords, fend off hackers, and add a layer of security to your online accounts, creating a safe way to acsource
Uptime and status pageNot published on the collected pages.—
Domain registered2004-01-16—
Domain expires2031-01-16—

Not found on the collected pages: legal and privacy, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Not established in the collected sources.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based web app with mobile and desktop apps S1 S22 S113.S1 S22 S113
Platforms and appsSupports mobile apps for iOS and Android, with CarPlay and Android Auto S22.S22
API and extensibility (API, SDK, webhooks, MCP, plugins)Not published on the collected pages.—
Data ownership and exportChat export available on Free plan S2.S2
Performance and reliability claimsNot published on the collected pages.—
Release activityCliq 3.0 announced S111.S111
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2004-01-16 — MarkMonitor Inc.
Domain expires2031-01-16
First archived2008-01-05 — web archive
TLS certificateSectigo Limited, valid, expires 2027-04-16
Security headersHSTS, CSP, X-Content-Type-Options
Headers not servedX-Frame-Options, Referrer-Policy
Server headercloudflare
Mail handled bysmtpin.zoho.com, smtpin2.zoho.com
Nameserversns1.zohocorp.com, NS11.ZNS-53.com
21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 98/100
  • Critical issues: 0
  • Warnings: 4
  • Notices: 7

Issues

SeverityIssueValueAffected URL
noticeMeta description length should be reviewed178https://www.zoho.com/
noticeLow visible word count13https://www.zoho.com/signup.html
noticeMeta description length should be reviewed180https://www.zoho.com/all-products.html
warningPage should have one primary H12https://www.zoho.com/enterprise/
warningTitle length should be reviewed201https://www.zoho.com/news/mercedes-benz-india-and-zoho-launches-skyline-a-bespoke-and-decentralized-dealer-management-system-redefining-customer-experience-by-offering-a-state-of-art-seamless-and-integrated-customer-journey.html
noticeMeta description length should be reviewed201https://www.zoho.com/news/mercedes-benz-india-and-zoho-launches-skyline-a-bespoke-and-decentralized-dealer-management-system-redefining-customer-experience-by-offering-a-state-of-art-seamless-and-integrated-customer-journey.html
warningPage should have one primary H10https://www.zoho.com/news/mercedes-benz-india-and-zoho-launches-skyline-a-bespoke-and-decentralized-dealer-management-system-redefining-customer-experience-by-offering-a-state-of-art-seamless-and-integrated-customer-journey.html
noticeMeta description length should be reviewed184https://www.zoho.com/ourstory.html
noticeImages are missing alt text13https://www.zoho.com/ourstory.html
warningTitle length should be reviewed96https://www.zoho.com/blog/general/uae-data-centres-abu-dhabi-dubai-launch.html
noticeMeta description length should be reviewed304https://www.zoho.com/privacy/no-ad-based-business-model.html

Crawled pages

StatusTitleH1sWordsResponseURL
200Zoho \Cloud Software Suite for Businesses158551 ms
200Zoho \Our Privacy Commitment196255 ms
200Create New Account \Sign up to Zoho11332 ms
200Explore All Products \Zoho144251 ms
200Zia Agents—Zoho's Unified AI For Your Entire Business.141750 mshttps://www.zoho.com/agents/
200Zoho One \The Operating System for Business187943 ms
200Zoho Customer Success Stories & Testimonials1155892 mshttps://www.zoho.com/customers.html
200It takes time \Zoho144039 ms
200Zoho keeps your business moving forward 🇮🇳122231 mshttps://www.zoho.com/r/moveforward.html
200Advanced Business Software – Zoho for Enterprise2100342 mshttps://www.zoho.com/enterprise/
200Mercedes-Benz India and Zoho launches ‘SKYLine’, a bespoke and decentralized Dealer Management System, redefining customer experience by offering a state-of-art seamless and integrated customer journey0128139 mshttps://www.zoho.com/news/mercedes-benz-india-and-zoho-launches-skyline-a-bespoke-and-decentralized-dealer-management-system-redefining-customer-experience-by-offering-a-state-of-art-seamless-and-integrated-customer-journey.html
200Our Story \Zoho1139632 ms
200Zoho \About Us1497944 ms
200Strengthening our commitment to the UAE with new Data Centres in Abu Dhabi and Dubai - Zoho Blog1500577 mshttps://www.zoho.com/blog/general/uae-data-centres-abu-dhabi-dubai-launch.html
200Zoho - Data Privacy and our stand against surveillance.116329 mshttps://www.zoho.com/privacy/no-ad-based-business-model.html

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct71.4%
search11.0%
search organic10.7%
search paid0.3%
social4.9%
social organic4.9%
social paid0.0%
referrals3.8%
paid referrals0.3%
mail7.7%
gen ai0.8%
affiliate0.1%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors other than Slack, which is referenced in a user review S22. Evidence gaps include lack of detailed feature documentation, API references, security certifications, and customer case studies. Open questions remain about the full feature set, integration ecosystem, and enterprise capabilities beyond what is listed in pricing.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from zoho.com, including the Cliq homepage, mobile app page, pricing page, and related Zoho pages. The evidence catalog includes page descriptions, feature lists, pricing tables, and user reviews. External proof search was enabled but only one request was made, with no verification requests. Limitations include potential missing pages not in the sitemap and the fact that some pages were not fully rendered.

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