Overview
Summary
The useful answer before the supporting detail.
Shortwave is an AI-native email application that embeds an AI assistant directly into the inbox to help users write, organize, and search email S1 S7. It is designed for business users and teams of all sizes, from founders to large company executives, who want to improve productivity and collaboration S52. The main practical value is automating email workflows and enabling team collaboration through shared threads and AI-powered features S12.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Shortwave is an AI-native email app for business communications S47 S1.
- Core purpose: It solves email overload by using AI to help users organize, write, and search their inbox S7 S12.
- Intended users: Business users on teams of all sizes, from small business founders to large company executives S52.
- Product scope: A single email application with an integrated AI assistant, available on web, desktop, iOS, and Android S58.
- Positioning: Shortwave positions itself as an AI agent app for business communications, designed for effective human-AI collaboration S1.
- Claimed distinction: It claims to be built from the ground up with AI at its core, unlike legacy apps with simple AI features S1.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| Small business founders | Boost personal productivity by using AI to triage and respond to email faster S52. |
| Large company executives | Make entire organizations more effective by rolling out AI-powered email workflows S52. |
| Support teams | Use AI filters to triage customer support emails and automate responses with saved prompts S65 S47. |
| Sales teams | Track email engagement with read receipts and link tracking to follow up effectively S137. |
Traffic and search
SEO analysis
Collected Oct 24, 2026shortwave.com: an estimated 203,751 total monthly visits and about 3,016 monthly organic visits across 245 ranking keywords. Scout crawled 15 pages and measured a technical health score of 95/100.
Search summary
The useful answer before the supporting detail.
Agentic AI that helps you organize, write, search, schedule, and more with just a prompt. shortwave.com: an estimated 203,751 total monthly visits and about 3,016 monthly organic visits across 245 ranking keywords. Scout crawled 15 pages and measured a technical health score of 95/100.
- Total traffic (modeled): 203,751 monthly visits across all channels.
- Organic search traffic (estimated): 3,016 monthly visits from search.
- Strongest sampled ranking: respond to introduction email at position 1.
- Leading page in the collected evidence: https://www.shortwave.com/blog/responding-to-introduction-emails/.
- Closest measured organic competitor: reddit.com, appearing 2 times in the sampled first-page SERPs.
- Technical crawl: 15 pages, health score 95/100.
Website intelligence — Collected evidence
Company identity and positioning
| Page type | Evidence | Source |
|---|---|---|
| other | Agentic AI that helps you organize, write, search, schedule, and more with just a prompt | https://www.shortwave.com/ |
| other | Get started for free | https://www.shortwave.com/ |
| other | Empowering ambitious teams at thousands of companies big and small | https://www.shortwave.com/ |
| other | Use AI-powered search to find emails fast, or to analyze your entire team's emails & attachments for the answers you need | https://www.shortwave.com/ |
| other | Looking for 24/7 workflow automation? | https://www.shortwave.com/ |
| other | Shortwave integrates with our sister product Tasklet to automatically draft replies, add team comments, and connect to 3,000+ apps. | https://www.shortwave.com/ |
| other | Focus your time & attention by dividing your inbox into tabs for important emails, specific senders, labels & even custom queries | https://www.shortwave.com/ |
| other | Get the context you need to prioritize your time and write effective follow-ups. Close more deals and collaborate better with your team. | https://www.shortwave.com/ |
| other | Never touch your mouse again with markdown support and keyboard shortcuts for everything | https://www.shortwave.com/ |
| other | Team collaboration | https://www.shortwave.com/ |
| other | Real-time team collaboration | https://www.shortwave.com/ |
| other | Share live threads with your team | https://www.shortwave.com/ |
Domain performance
Modeled total traffic, six-month trend, engagement, countries, and domain identity.
Total website traffic
Six-month trafficModeled monthly visits
Monthly visits203,751
Global rank#184,449
Top-country rankUS #84,508
Bounce rate36.0%
Pages per visit4.83
Visit duration8m 56s
| Month | Modeled visits |
|---|---|
| 2026-04 | 247,176 |
| 2026-05 | 229,855 |
| 2026-06 | 219,004 |
| 2026-07 | 224,567 |
| 2026-08 | 183,491 |
| 2026-09 | 203,751 |
Top visitor countries
| Country | Name | Traffic share |
|---|---|---|
| US | United States | 52.4% |
| DE | Germany | 20.4% |
| NL | Netherlands | 6.4% |
| KR | Korea, Republic of | 6.2% |
| JP | Japan | 3.3% |
52.4%United States
United States52.4%Germany20.4%Netherlands6.4%Korea, Republic of6.2%Japan3.3%Other11.1%
Domain identity
| Signal | Value |
|---|---|
| Registered | Mar 26, 1999 |
| Last changed | Oct 15, 2024 |
| Expires | Mar 26, 2030 |
| WHOIS server | whois.verisign-grs.com |
| DNSSEC | Signed |
| Nameservers | NS-CLOUD-D1.GOOGLEDOMAINS.COM, NS-CLOUD-D2.GOOGLEDOMAINS.COM, NS-CLOUD-D3.GOOGLEDOMAINS.COM, NS-CLOUD-D4.GOOGLEDOMAINS.COM |
Website capture
Organic keywords
Top keywords and an independent Google result page.
Top organic keywords
| Keyword | Volume | CPC | Estimated value |
|---|---|---|---|
| shortwave | 11,640 | $3.58 | $4,520 |
| shortwave email | 530 | $15.68 | $750 |
| shortwave mail | 560 | $0.00 | $330 |
| spike-mail alternative | 350 | $0.00 | $260 |
| wave ai email | 260 | $0.00 | $240 |
Independent Google result page
Query: respond to introduction email
| Position | Title | URL | Description |
|---|---|---|---|
| 1 | How to reply an Introduction Email? | by Sushma R | https://medium.com/@sushmar309/how-to-reply-an-introduction-email-d0751bacf48f | Move the sender (who has introduced you) to Bcc and start the reply by thanking him/her. Plus add a line about this person as a courtesy. This ... |
| 2 | How to respond to an introduction email | https://www.shortwave.com/blog/responding-to-introduction-emails/ | Start your reply by thanking the sender for making the introduction. To help provide context, you can mention how you know the sender or why you ... |
| 3 | How do you reply to an introduction email? : r/socialskills | https://www.reddit.com/r/socialskills/comments/r10o4a/how_do_you_reply_to_an_introduction_email/ | I always reply all with a "Thank you [name] for the introduction!" so that the person who introduced you knows you received the email and are ... |
| 4 | Introduction Email Sample: How To Respond And Follow-Up | https://www.salesforge.ai/blog/introduction-email-sample | Responding to Introduction Emails: Be sure to acknowledge the sender, show appreciation, and keep the conversation moving forward. |
| 5 | 5 great Thank You Professional Reply To Introduction ... | https://flodesk.com/tips/thank-you-professional-reply-to-introduction-email-templates | Use 'Reply All,' then move to BCC. Hit 'Reply All' so everyone sees you've responded. Be specific about your interest. Keep it concise. |
| 6 | How to Reply to an Introduction Email: Templates & Tips | https://stamina.io/blog/reply-to-an-introduction-email | A practical blueprint · Line 1: Thank you, [Introducer] · Line 2: Hi [Name], great to meet you · Line 3: Short context on who you are · Line 4: ... |
| 7 | How do you respond to someone who introduces himself ... | https://www.quora.com/How-do-you-respond-to-someone-who-introduces-himself-on-phone-or-e-mail | How do you respond to someone who introduces himself on phone or e-mail? |
| 8 | What's the Best Way to Respond to an Email/ ... | https://www.linkedin.com/pulse/question-whats-best-way-respond-emaillinkedin-hussein-hallak | First I thank the person who introduced me and I say something nice about them, example: "Thank you Jennifer for introducing John, you always ... |
| 9 | How to Reply to an Introduction Email: Templates & Guide | https://reachinbox.ai/blog/reply-to-an-introduction-email/ | Learn how to expertly reply to an introduction email. Get proven templates, subject lines, and a step-by-step guide for sales, networking, and follow-ups. |
| 10 | How to Respond to an Introduction Email (With Examples) | https://fairygodboss.com/career-topics/how-to-respond-to-an-introduction-email | How to respond to an introduction email · 1. Don't take too long · 2. Don't be overly informal · 3. Don't be too formal either · 4. Thank the ... |
Important pages
Pages earning the most estimated search traffic in the sample.
| URL | Ranking keywords | Estimated traffic | Best position |
|---|---|---|---|
| https://www.shortwave.com/blog/responding-to-introduction-emails/ | 8 | 1,332.6 | 1 |
| https://www.shortwave.com/ | 8 | 358.7 | 1 |
| https://www.shortwave.com/blog/shortwave-is-the-best-inbox-by-gmail-replacement/ | 1 | 42.6 | 1 |
| https://www.shortwave.com/blog/rejection-emails-with-examples/ | 1 | 21.3 | 1 |
| https://www.shortwave.com/docs/how-tos/eml/ | 2 | 18.2 | 1 |
Website intelligence — Collected evidence
Prioritized website intelligence pages
Features
| Page type | Evidence | Source |
|---|---|---|
| features | See more blog posts | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Dec 27, 2024 | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Everything Shortwave shipped in 2024 | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | [](<https://twitter.com/intent/tweet?url=https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams&text=Everything Shortwave shipped in 2024 | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | >)[](https://www.linkedin.com/sharing/share-offsite/?url=https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | 2024 was a busy year for Shortwave. Over the last 12 months, we ran multiple launch weeks, introduced entire suites of new features, and made hundreds of critical quality-of-life improvements. Now we’re taking a moment to reflect on every major Shortwave update from 2024 and offer a peek at what to expect in 2025. | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | This year, we doubled down on building the smartest AI-native email experience. After kicking off 2024 with an AI Launch Week—5 new AI features in 5 days—our team hasn’t slowed down since. 96 features, 5,281 PRs, and 713 improvements later, Shortwave continues to lead the way with the smartest personalized AI email assistant, a full calendar integration, powerful new settings, real-time team collaboration, and hundreds of other improvements. | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Everything we launched this year:[](#everything-we-launched-this-year) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | The ultimate AI email assistant | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#ai-assistant) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Real-time team collaboration | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#team) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Integrated calendar & scheduling | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#calendar) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Inbox customization & organization | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#customization) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | Email essentials | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#essentials) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | The ultimate AI email assistant[](#ai-assistant) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | This year we rolled out a brand new AI Assistant. Now, the Assistant can make plans and take follow-up steps to answer your request, including running multiple AI-powered searches and calendar lookups. We also majorly upgraded our AI search infrastructure and dramatically increased the amount of email context that the AI can process at once. The result is far more than just an email writing helper — it's a smart AI analyst who can answer critical business questions, draft contextual replies, and perform complex, multi-step procedures. | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
Pricing and plans
| Page type | Evidence | Source |
|---|---|---|
| pricing | Start your 14 day free trial | https://www.shortwave.com/pricing/ |
| pricing | per seat / month | https://www.shortwave.com/pricing/ |
| pricing | Start free trial | https://www.shortwave.com/pricing/ |
| pricing | The Business plan allows for roughly 150-300 Standard intelligence AI requests per day. Quota usage varies based on the complexity of the request & the intelligence level selected. See FAQ for details. | https://www.shortwave.com/pricing/ |
| pricing | Can I use Shortwave for free? | https://www.shortwave.com/pricing/ |
| pricing | Can I switch between plans during my trial? | https://www.shortwave.com/pricing/ |
| pricing | Does one paid plan cover all of my email accounts? | https://www.shortwave.com/pricing/ |
| pricing | More questions? Check out our billing guide or contact us | https://www.shortwave.com/pricing/ |
| pricing | Get started for free | https://www.shortwave.com/pricing/ |
| pricing | New Pro, Business & Personal plans, and annual billing | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | [](<https://twitter.com/intent/tweet?url=https://www.shortwave.com/blog/new-pricing-plans-annual-billing&text=New Pro, Business & Personal plans, and annual billing | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | >)[](https://www.linkedin.com/sharing/share-offsite/?url=https://www.shortwave.com/blog/new-pricing-plans-annual-billing) | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | Today, we’re launching new Pro and Business plans designed to give our business customers an industrial-strength solution that brings the very best AI tech in the world directly to your inbox. We’re also introducing a new lower-priced Personal plan for customers using Shortwave at home or at school. You can see all of our new plans on our updated pricing page here. | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | Our new Pro plan is intended for most business users as well as personal power users. It gives you full access to our best features, including AI-assisted Search and AI Write in your Voice. It also supports signing in to three email accounts without needing to pay separately for each one. As long as you’re signed into your primary paid account, up to two other accounts on the same device will now also get access to paid features. | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | For those of you with more complex business needs, we’re introducing a new Business plan that supports up to 10 email accounts. It also extends the email history that you’re able to search with AI to a full five years, and it gives you our best, most personalized support, including rapid responses via email and the ability to get on a call with our team. We’ll be introducing additional customization, workflow automation, and integration features into our Business plan in the coming months. | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | A cheaper Personal plan[](#a-cheaper-personal-plan) | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | Our new, cheaper Personal plan is designed to give individuals using Shortwave at home or at school access to their full email search history and AI-assisted Search. This plan is available only for gmail.com and .edu accounts (no custom domains), and it offers a balance between affordability and access to best-in-class productivity features. If you’re on a gmail.com or .edu account, you can still upgrade to a Pro or Business plan to unlock the full set of features if you’d like. | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | Announcing annual billing[](#announcing-annual-billing) | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | We now support annual billing in addition to our current monthly billing. Annual billing lets you pay upfront for a full year of usage and get a substantial discount. For business users, this can also simplify your billing process, as one bill means only one receipt, so expense reporting is much easier. | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
| pricing | You can still use Shortwave for free[](#you-can-still-use-shortwave-for-free) | https://www.shortwave.com/blog/new-pricing-plans-annual-billing/ |
Integrations and supported platforms
| Page type | Evidence | Source |
|---|---|---|
| integrations | The Shortwave MethodCustomize your ShortwaveThe Shortwave AI AssistantCollaborate with your teamBillingSecurity & Privacy | https://www.shortwave.com/docs/guides/method/ |
| integrations | Migrating from GmailMigrating from SparkMigrating from Superhuman | https://www.shortwave.com/docs/guides/method/ |
| integrations | SearchKeyboard shortcuts & commandsSupported browsers | https://www.shortwave.com/docs/guides/method/ |
| integrations | Use Shortwave with other email providersUnified inbox via forwardingManage multiple accountsSignatures in ShortwaveInstall Shortwave's PWADefault email appEnable push notificationsTroubleshoot push notificationsManage auto-apply labelsIntegrate Shortwave with your CRMUsing MCP with ShortwaveMake the most of your quotaTroubleshoot email syncing issuesDownload EML fileGoogle Advanced ProtectionImport full historyBefore you contact supportUpgrade, downgrade, or delete account | https://www.shortwave.com/docs/guides/method/ |
| integrations | DocsThe Shortwave MethodCustomize your ShortwaveThe Shortwave AI AssistantCollaborate with your teamBillingSecurity & PrivacyMigrating from GmailMigrating from SparkMigrating from SuperhumanSearchKeyboard shortcuts & commandsSupported browsersUse Shortwave with other email providersUnified inbox via forwardingManage multiple accountsSignatures in ShortwaveInstall Shortwave's PWADefault email appEnable push notificationsTroubleshoot push notificationsManage auto-apply labelsIntegrate Shortwave with your CRMUsing MCP with ShortwaveMake the most of your quotaTroubleshoot email syncing issuesDownload EML fileGoogle Advanced ProtectionImport full historyBefore you contact supportUpgrade, downgrade, or delete account | https://www.shortwave.com/docs/guides/method/ |
| integrations | The Shortwave Method | https://www.shortwave.com/docs/guides/method/ |
| integrations | World-class chefs don’t just start cooking. First, they clean off their workspace and prepare the ingredients to make sure their kitchen is ready to help them efficiently put the best possible food on the table. | https://www.shortwave.com/docs/guides/method/ |
| integrations | As a modern professional, your email inbox is your kitchen—a dedicated space for getting a specific type of work done. Like the chef, you need a method for bringing order to your workspace, tackling the tasks on your plate, and making sure you’re ready for the day ahead. Shortwave was designed to make it easy to get your emails organized quickly so that your inbox can be the tidy kitchen you need to do your best work. | https://www.shortwave.com/docs/guides/method/ |
| integrations | The Shortwave Method is the process of triaging everything in your inbox first before moving on to your other work. | https://www.shortwave.com/docs/guides/method/ |
| integrations | In this guide, we'll show you how the Shortwave Method quickly and efficiently gets your inbox organized in a single pass by categorizing items into one of three groups: | https://www.shortwave.com/docs/guides/method/ |
| integrations | Non-actionable items | https://www.shortwave.com/docs/guides/method/ |
| integrations | ](/docs/guides/method/#non-actionable) | https://www.shortwave.com/docs/guides/method/ |
| integrations | < 2-minute tasks | https://www.shortwave.com/docs/guides/method/ |
| integrations | ](/docs/guides/method/#quick-tasks) | https://www.shortwave.com/docs/guides/method/ |
| integrations | Other actionable tasks | https://www.shortwave.com/docs/guides/method/ |
| integrations | ](/docs/guides/method/#actionable) | https://www.shortwave.com/docs/guides/method/ |
| integrations | Triaging every item in your inbox[](#triaging-every-item-in-your-inbox) | https://www.shortwave.com/docs/guides/method/ |
| integrations | The Shortwave Method is to review every single item in your inbox one by one, make a decision about what its appropriate next step is, and organize it appropriately. You should do this first - completely - before starting any deeper work. While this may sound daunting, you'll thank yourself once you form this habit. Just like a chef can't start cooking in a dirty kitchen, you simply cannot do your best work if your inbox is a mess. | https://www.shortwave.com/docs/guides/method/ |
| integrations | For each item, you should categorize it in one of three ways: | https://www.shortwave.com/docs/guides/method/ |
| integrations | Non-actionable – use done, delete, or snooze to clear the email out of your inbox | https://www.shortwave.com/docs/guides/method/ |
Product and company updates
No supporting public-page evidence was collected for this category.
Rank tracking
Persistent keyword baselines and position movement.
This analysis created the first position baseline at 2026-10-24T07:05:55.377Z. Movement appears after the next fresh analysis using the same location and language.
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| AI Assistant | A conversational assistant that can identify priorities, draft replies, and summarize threads S58. |
| Inbox Splits | Divides the inbox into customizable tabs based on importance, labels, senders, or complex queries S12 S65. |
| Team Collaboration | Enables shared threads, comments, mentions, and shared labels for team-based email management S12 S47. |
| AI Integrations | Connects to external tools like Slack, Notion, and CRM via one-click integrations or custom MCP servers S12 S58. |
| AI Search | Uses natural language to find emails and analyze team email archives S12 S137. |
| Email Tracking | Provides read receipts and link click tracking to monitor recipient engagement S137. |
| Tasklet Integration | Integrates with sister product Tasklet to automate replies and connect to 3,000+ apps S12. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| Slack, Notion, Asana, HubSpot | Integration | Connect the AI to these tools to automate workflows without leaving the inbox S12. |
| Zapier | Integration | Connect to thousands of other services for extended automation S58. |
| Custom MCP Servers | AI interface | Connect virtually any application through the Model Context Protocol S58. |
| Tasklet | Integration | Automatically draft replies, add team comments, and connect to 3,000+ apps S12. |
| Calendar | Integration | Check availability, create calendar events, and write scheduling emails S12 S58. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Free | Free to get started S52 | Basic AI tasks like marking done or labeling S7 | Not established |
| Business | $30 per seat per month S137 | Roughly 150-300 Standard AI requests per day S137 | 3 AI filters, 50 threads per AI search S137 |
| Premier | $45 per seat per month S137 | 2x Business AI usage S137 | 10 AI filters, unlimited AI search history S137 |
| Max | $120 per seat per month S137 | 6x Business AI usage S137 | 50 AI filters, 150 threads per AI search S137 |
| Trial | 14 days S137 | Not established | Not established |
Competition
Competitive landscape
Domains competing for the same organic search demand.
Sampled competitors
| Competitor | First-page appearances | Sampled queries | Average position | Queries observed |
|---|---|---|---|---|
| reddit.com | 2 | 2 | 2 | respond to introduction email, responding to an introduction email |
| italki.com | 2 | 2 | 2.5 | respond to introduction email, responding to an introduction email |
| woodpecker.co | 2 | 2 | 3 | respond to introduction email, responding to an introduction email |
| justanswer.com | 2 | 2 | 5 | respond to introduction email, responding to an introduction email |
| forum.wordreference.com | 2 | 2 | 7 | respond to introduction email, responding to an introduction email |
| wallstreetoasis.com | 1 | 1 | 1 | responding to an introduction email |
| fyxer.com | 1 | 1 | 4 | respond to introduction email |
| revenuegrid.com | 1 | 1 | 6 | respond to introduction email |
| linkedin.com | 1 | 1 | 6 | responding to an introduction email |
| facebook.com | 1 | 1 | 8 | respond to introduction email |
Website intelligence — Collected evidence
Customers, testimonials, and first-party review claims
No supporting public-page evidence was collected for this category.
Independent review sources discovered
No links to supported independent review platforms were discovered on the collected pages.
AI visibility
Measured ChatGPT and Google AI mentions with cited sources.
AI-assistant referral traffic
- Estimated current generative-AI referral share: 0.9%
| Month | Traffic share | Source |
|---|---|---|
| — | — | All AI assistants |
| — | — | All AI assistants |
| — | — | All AI assistants |
Website intelligence — Collected evidence
Site-stated AI capabilities
| Page type | Evidence | Source |
|---|---|---|
| other | Agentic AI that helps you organize, write, search, schedule, and more with just a prompt | https://www.shortwave.com/ |
| other | Use AI-powered search to find emails fast, or to analyze your entire team's emails & attachments for the answers you need | https://www.shortwave.com/ |
| other | Shortwave integrates with our sister product Tasklet to automatically draft replies, add team comments, and connect to 3,000+ apps. | https://www.shortwave.com/ |
| features | [](<https://twitter.com/intent/tweet?url=https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams&text=Everything Shortwave shipped in 2024 | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | >)[](https://www.linkedin.com/sharing/share-offsite/?url=https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | This year, we doubled down on building the smartest AI-native email experience. After kicking off 2024 with an AI Launch Week—5 new AI features in 5 days—our team hasn’t slowed down since. 96 features, 5,281 PRs, and 713 improvements later, Shortwave continues to lead the way with the smartest personalized AI email assistant, a full calendar integration, powerful new settings, real-time team collaboration, and hundreds of other improvements. | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#ai-assistant) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#team) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#calendar) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#customization) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#essentials) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | AI analysis for text attachments and “Summarize with AI” attachment shortcut | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | [](<https://twitter.com/intent/tweet?url=https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams&text=Everything Shortwave shipped in 2024 | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | >)[](https://www.linkedin.com/sharing/share-offsite/?url=https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | This year, we doubled down on building the smartest AI-native email experience. After kicking off 2024 with an AI Launch Week—5 new AI features in 5 days—our team hasn’t slowed down since. 96 features, 5,281 PRs, and 713 improvements later, Shortwave continues to lead the way with the smartest personalized AI email assistant, a full calendar integration, powerful new settings, real-time team collaboration, and hundreds of other improvements. | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | The ultimate AI email assistant | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#ai-assistant) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#team) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#calendar) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
| features | ](/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/#customization) | https://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/ |
These are first-party product claims, not independent measurements of AI-search visibility.
Marketing opportunities
Actions calculated directly from the collected evidence.
| Opportunity | Recommended action | Evidence |
|---|---|---|
| Competitor gap | Review the sampled queries where reddit.com appears. | 2 first-page appearances across respond to introduction email, responding to an introduction email |
Website intelligence — Collected evidence
Website evidence gaps
- customers: no usable public page was collected; verify whether the site publishes this evidence.
- reviews: no usable public page was collected; verify whether the site publishes this evidence.
- changes: no usable public page was collected; verify whether the site publishes this evidence.
- identity: no usable public page was collected; verify whether the site publishes this evidence.
- technical: no usable public page was collected; verify whether the site publishes this evidence.
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| Toolradar / G2 | Shortwave Reviews, Pricing & Alternatives (2026) / Toolradar | Grounded web search | ## Ratings Across the Web 4.4(68 reviews) Shortwave holds an aggregate rating of 4.4 out of 5 from 68 reviews across G2, last checked September 17, 2026. G2 68 reviews 4.4/5 Ratings aggregated from independent review platforms. Learn more |
| Email Tools | Shortwave Review — Email Tools | Grounded web search | Shortwave Review — Email Tools ... Shortwave is the strongest AI-native Gmail client for users who want writing assistance that actually sounds like them. The Ghostwriter feature analyzes your sent mail history and generates drafts in your voice — not a generic corporate tone. For Gmail power users who spend significant time composing email, this is a ... The single hard constraint is Gmail lock-in. Shortwave connects exclusively to Gmail and Google Workspace via the Gmail API. If any of your ac |
| Product Hunt | Shortwave AI Assistant - Your AI-powered executive email assistant / Product Hunt Launch Overview | Grounded web search | Shortwave AI Assistant launched on Product Hunt on September 20th, 2023 and earned 160 upvotes and 49 comments, placing #12 on the daily leaderboard. Our AI Assistant is designed to supercharge your email productivity by helping you think. It lives in your inbox and is incredibly capable: it can search your entire email history, write drafts in your voice, schedule meetings, and save you an hour every day. ... Shortwave AI Assistant has received 23 reviews on Product Hunt with an average rating |
| hunted.space | Shortwave AI Email Assistant 2.0 - The ultimate search, analysis, and productivity companion / Product Hunt Launch Overview | Grounded web search | Shortwave AI Email Assistant 2.0 launched on Product Hunt on September 9th, 2024 and earned 211 upvotes and 27 comments, placing #11 on the daily leaderboard. The new Shortwave AI Email Assistant is the ultimate search, analysis, and productivity companion, built right into your email app. Version 2.0 is dramatically smarter, faster, and more capable. Stop copy-pasting emails into ChatGPT, and just ask the AI. ... Shortwave AI Email Assistant 2.0 has received 23 reviews on Product Hunt with an a |
| magpieai.store | Shortwave: review, pricing & alternatives / Magpie AI | Grounded web search | Overall score 3.6/ 5 SME fit 3/5 per-seat pricing + freemium JTBD 4/5 solid named JTBD Integration 3/5 Zapier + 6 integrations Trust 4/5 mature, founded 2020 Quality 5/5 4.7 on G2 (80 reviews) |
Customer proof
No named customers, testimonials, or customer case studies were found.
Independent mentions
- Shortwave: A AI model front end for Gmail / Hacker News — Shortwave: A AI model front end for Gmail / Hacker News ... 74 points by jamest on Feb 27, 2023 / hide / past / favorite / 66 comments ... Why are you calling it an email client? It is obviously not. It is a proprietary front-end for Gmail, which is not even remotely the same.
- Shortwave — Automate your email with AI — # Automate your email with AI #### Save hours each day with the Shortwave Agent — organize, schedule, write and search with just a prompt Available on iOS, Android, Mac & Windows Empowering ambitious teams at thousands of companies big and small
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | Partner at Y Combinator & Founder at Twitch | source |
| Contact and support | More questions? Check out our billing guide or contact us | source |
| Legal and privacy | How do I get a refund? | source |
| Security and compliance | All Shortwave data is stored in Google Cloud’s highly secure & compliant data centers. Stored data is encrypted at rest using AES256 and encrypted in transit using TLS 1.2+. We employ a “defense in depth” philosophy wher | source |
| Uptime and status page | Not published on the collected pages. | — |
| Domain registered | 1999-03-26 | — |
| Domain expires | 2030-03-26 | — |
Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Collaborate with your team | Guide | Write, search, organize, and summarize your emails with the help of AI (source) | Not dated |
| Billing | Guide | Write, search, organize, and summarize your emails with the help of AI (source) | Not dated |
| The Shortwave AI Assistant | Guide | Guides, comparisons, pricing breakdowns, use cases, and how-to articles. (source) | Not dated |
| Customize your Shortwave | Guide | Personalize Shortwave to suit your workflow with powerful settings and inbox customizations (source) | Not dated |
| The Shortwave Method | Guide | Achieve and maintain inbox zero with Shortwave’s approach to managing your email (source) | Not dated |
| Security & Privacy | Guide | Write, search, organize, and summarize your emails with the help of AI (source) | Not dated |
| Make the most of your quota | Documentation | Write, search, organize, and summarize your emails with the help of AI (source) | Not dated |
Not found in the collected public sources: public roadmap, changelog or release notes, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Available as web and desktop apps, plus iOS and Android apps S58. | S58 |
| Platforms and apps | Supports web, desktop, iOS, and Android platforms S58. | S58 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | Supports custom MCP servers for extensibility S58. | S58 |
| Data ownership and export | Not published on the collected pages. | — |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 1999-03-26 — Squarespace Domains II LLC |
| Domain expires | 2030-03-26 |
| TLS certificate | Google Trust Services, valid, expires 2027-01-07 |
| Security headers | HSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy |
| Server header | Vercel |
| Mail handled by | aspmx.l.google.com, alt1.aspmx.l.google.com |
| Nameservers | ns-cloud-d4.googledomains.com, ns-cloud-d1.googledomains.com |
Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.
Technical site audit
A bounded multi-page crawl with page-level issues and URLs.
Scout — Bounded technical crawl
- Pages crawled: 15 of 15 maximum
- Technical health: 95/100
- Critical issues: 0
- Warnings: 15
- Notices: 3
Issues
| Severity | Issue | Value | Affected URL |
|---|---|---|---|
| warning | Page should have one primary H1 | 2 | https://www.shortwave.com/ |
| warning | Page should have one primary H1 | 2 | https://www.shortwave.com/ |
| warning | Page should have one primary H1 | 2 | https://www.shortwave.com/download/ |
| notice | Low visible word count | 54 | https://www.shortwave.com/download/ |
| warning | Page should have one primary H1 | 2 | https://www.shortwave.com/docs/guides/method/ |
| notice | Meta description length should be reviewed | 48 | https://www.shortwave.com/changelog/ |
| warning | Title length should be reviewed | 6 | https://www.shortwave.com/docs/references/search/ |
| warning | Page should have one primary H1 | 2 | https://www.shortwave.com/blog/ |
| warning | Page should have one primary H1 | 0 | https://www.shortwave.com/about/ |
| notice | Images are missing alt text | 2 | https://www.shortwave.com/about/ |
| warning | Duplicate title in audit sample | 2 | https://www.shortwave.com/ |
| warning | Duplicate title in audit sample | 2 | https://www.shortwave.com/ |
| warning | Duplicate meta description in audit sample | 2 | https://www.shortwave.com/ |
| warning | Duplicate meta description in audit sample | 2 | https://www.shortwave.com/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.shortwave.com/docs/guides/security/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.shortwave.com/docs/how-tos/before-you-contact-support/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.shortwave.com/policies/terms-of-service/ |
| warning | Duplicate meta description in audit sample | 4 | https://www.shortwave.com/policies/privacy-policy/ |
Crawled pages
| Status | Title | H1s | Words | Response | URL |
|---|---|---|---|---|---|
| 200 | Shortwave — Automate your email with AI | 2 | 1057 | 41 ms | https://www.shortwave.com/ |
| 200 | Shortwave — Automate your email with AI | 2 | 1057 | 36 ms | https://www.shortwave.com/ |
| 200 | Shortwave \ | Download | 2 | 54 | 14 ms |
| 200 | The Shortwave Method | 2 | 1511 | 53 ms | https://www.shortwave.com/docs/guides/method/ |
| 200 | Shortwave \ | Changelog | 1 | 8000 | 71 ms |
| 200 | Shortwave \ | Pricing | 1 | 1778 | 18 ms |
| 200 | Fully Automate Your Email with Shortwave + Tasklet | 1 | 547 | 22 ms | https://www.shortwave.com/blog/shortwave-tasklet-integration/ |
| 200 | Security & Privacy | 1 | 962 | 14 ms | https://www.shortwave.com/docs/guides/security/ |
| 200 | Search | 1 | 698 | 233 ms | https://www.shortwave.com/docs/references/search/ |
| 200 | Shortwave \ | Blog | 2 | 41494 | 56 ms |
| 200 | Shortwave \ | About | 0 | 247 | 14 ms |
| 200 | Before you contact support | 1 | 666 | 20 ms | https://www.shortwave.com/docs/how-tos/before-you-contact-support/ |
| 200 | Terms of Service | 1 | 6067 | 28 ms | https://www.shortwave.com/policies/terms-of-service/ |
| 200 | Privacy Policy | 1 | 2306 | 135 ms | https://www.shortwave.com/policies/privacy-policy/ |
| 200 | Install Shortwave's PWA | 1 | 521 | 215 ms | https://www.shortwave.com/docs/how-tos/desktop/ |
This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.
Search Console and Analytics
First-party search and behavioral data connection state.
Modeled acquisition channels
| Channel | Estimated share |
|---|---|
| direct | 84.0% |
| search | 8.3% |
| search organic | 8.3% |
| search paid | 0.0% |
| social | 3.0% |
| social organic | 3.0% |
| social paid | 0.0% |
| referrals | 2.6% |
| paid referrals | 0.2% |
| 1.0% | |
| gen ai | 0.9% |
| affiliate | 0.0% |
| other | 0.0% |
First-party connections
| Integration | Status | Data available after connection |
|---|---|---|
| Google Search Console | Not connected | Clicks, impressions, CTR, average position, queries, pages, countries, and devices |
| Google Analytics | Not connected | Organic sessions, engagement, landing pages, conversions, geography, and devices |
No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention specific competitors. Evidence gaps include lack of detailed pricing for free tier, absence of customer counts, and no independent review ratings. Open questions remain about data export options and specific security certifications beyond CASA Tier 2.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from shortwave.com, including the homepage, pricing page, and documentation. Static and rendered page captures were used. External proof search was performed but no additional verification was needed. Limitations: some pages were not fully captured, and pricing details were only available for the Business plan tab.
- Official Websitehttps://www.shortwave.com/#rVerified
- Official Websitehttps://www.shortwave.com/about/Verified
- Documentationhttps://www.shortwave.com/docs/guides/team/Verified
- Pricing Pagehttps://www.shortwave.com/pricing/Verified
- Pricing Pagehttps://www.shortwave.com/blog/new-pricing-plans-annual-billing/Verified
- Pricing Pagehttps://www.shortwave.com/docs/guides/billing/Verified
- Official Websitehttps://www.shortwave.com/blog/2024-new-shortwave-features-ai-email-calendar-business-teams/Verified
- Documentationhttps://www.shortwave.com/blog/integrate-ai-with-all-your-apps-mcp/Verified
- Documentationhttps://www.shortwave.com/blog/salesforce-hubspot-crm-integration/Verified
- Documentationhttps://www.shortwave.com/blog/shortwave-tasklet-integration/Verified
- Documentationhttps://www.shortwave.com/docs/guides/ai-assistant/Verified
- Documentationhttps://www.shortwave.com/docs/guides/customize-your-shortwave-settings/Verified
- Documentationhttps://www.shortwave.com/docs/guides/method/Verified
- Documentationhttps://www.shortwave.com/docs/guides/security/Verified
- Documentationhttps://www.shortwave.com/docs/how-tos/ai-quota/Verified
- Review Sitehttps://toolradar.com/tools/shortwaveVerified
- Articlehttps://news.ycombinator.com/item?id=34961951Verified
- Review Sitehttps://email-tools.me/tools/shortwave/Verified
- Review Sitehttps://hunted.space/product/shortwave-6/launches/shortwave-ai-assistantVerified
- Review Sitehttps://hunted.space/product/shortwave-6/launches/shortwave-ai-email-assistant-2-0Verified
- Articlehttps://www.shortwave.com/Verified
- Review Sitehttps://magpieai.store/tools/shortwaveVerified