Overview
Summary
The useful answer before the supporting detail.
Microsoft Dynamics 365 Sales is a cloud-based sales CRM that helps sales teams manage leads, opportunities, and accounts while using AI to automate tasks and provide insights S36. It is used by sales professionals, managers, and organizations seeking to improve sales productivity and customer relationships S1 S36. The main practical value is freeing sellers' time through AI agents and Copilot assistance, enabling them to focus on closing deals S36 S56.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Microsoft Dynamics 365 Sales, a sales CRM application within the Dynamics 365 suite S36.
- Core purpose: Helps sales teams manage pipelines and automate tasks to improve productivity S36.
- Intended users: Sales professionals, managers, and organizations using Microsoft ecosystem S1 S36.
- Product scope: A single CRM app with sales force automation, AI insights, and Copilot integration S36.
- Positioning: Positioned as an AI-powered CRM that boosts sales outcomes and customer experiences S36.
- Claimed distinction: Claims to free sellers' time with always-on AI agents and Copilot assistance S36 S56.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| Sales representatives | Prioritize and engage leads with AI agents that automate follow-ups S36 S56. |
| Sales managers | Predict revenue and track performance against goals with forecasts and charts S36. |
| Sales teams | Share automated sales guidance and identify failure points in sales sequences S36. |
| IT administrators | Centrally manage employee access to sensitive data with security roles S36. |
| Business analysts | View KPI data on contacts, leads, and opportunities and export to Excel S36. |
Traffic and search
SEO analysis
Collected Oct 20, 2026microsoft.com: an estimated 1,157,315,537 total monthly visits and about 132,424,011 monthly organic visits across 2,432,438 ranking keywords. Scout crawled 15 pages and measured a technical health score of 94/100.
Search summary
The useful answer before the supporting detail.
Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more. microsoft.com: an estimated 1,157,315,537 total monthly visits and about 132,424,011 monthly organic visits across 2,432,438 ranking keywords. Scout crawled 15 pages and measured a technical health score of 94/100.
- Total traffic (modeled): 1,157,315,537 monthly visits across all channels.
- Organic search traffic (estimated): 132,424,011 monthly visits from search.
- Strongest sampled ranking: 0.00 x at position 1.
- Leading page in the collected evidence: https://community.fabric.microsoft.com/t5/DAX-Commands-and-Tips/Formatting-a-number-as-a-multiple-with-an-quot-x-quot-at-the-end/m-p/3176857.
- Closest measured organic competitor: learn.microsoft.com, appearing 3 times in the sampled first-page SERPs.
- Technical crawl: 15 pages, health score 94/100.
Website intelligence — Collected evidence
Company identity and positioning
Domain performance
Modeled total traffic, six-month trend, engagement, countries, and domain identity.
Total website traffic
Six-month trafficModeled monthly visits
Monthly visits1,157,315,537
Global rank#31
Top-country rankUS #36
Bounce rate46.8%
Pages per visit3.29
Visit duration2m 31s
| Month | Modeled visits |
|---|---|
| 2026-04 | 1,135,227,185 |
| 2026-05 | 1,120,558,334 |
| 2026-06 | 1,093,297,203 |
| 2026-07 | 1,097,443,902 |
| 2026-08 | 1,129,291,138 |
| 2026-09 | 1,157,315,537 |
Top visitor countries
| Country | Name | Traffic share |
|---|---|---|
| US | United States | 23.5% |
| JP | Japan | 5.3% |
| IN | India | 5.2% |
| GB | United Kingdom | 5.0% |
| BR | Brazil | 4.8% |
23.5%United States
United States23.5%Japan5.3%India5.2%United Kingdom5.0%Brazil4.8%Other56.2%
Domain identity
| Signal | Value |
|---|---|
| Registered | May 2, 1991 |
| Last changed | Jan 29, 2026 |
| Expires | May 3, 2027 |
| WHOIS server | whois.verisign-grs.com |
| DNSSEC | Not signed |
| Nameservers | NS1-39.AZURE-DNS.COM, NS2-39.AZURE-DNS.NET, NS3-39.AZURE-DNS.ORG, NS4-39.AZURE-DNS.INFO |
Website capture
Organic keywords
Top keywords and an independent Google result page.
Top organic keywords
| Keyword | Volume | CPC | Estimated value |
|---|---|---|---|
| outlook | 21,071,540 | $0.51 | $15,166,590 |
| hotmail | 10,768,840 | $0.42 | $14,444,450 |
| copilot | 5,706,770 | $0.68 | $6,822,050 |
| teams | 6,291,630 | $1.38 | $5,529,570 |
| microsoft | 4,645,530 | $1.02 | $5,423,420 |
Independent Google result page
Query: 0.00 x
| Position | Title | URL | Description |
|---|---|---|---|
| 1 | Does "0.00x <= 0.001 * x" always hold for double? | https://stackoverflow.com/questions/57267351/does-0-00x-0-001-x-always-hold-for-double | Example: 0.008 == 0.001 * 8 0.009 < 0.001 * 9 0.035 == 0.001 * 35 0.036 < 0.001 * 36 I've also tested patterns like: 0.0x <= 0.01 * x 0.000x <= 0.0001 ... |
| 2 | Total xfer: 0.00x - OnePlus Community | https://community.oneplus.com/thread/534971 | Go to settings > system update . Once there press the cog wheel and select local upgrade . Then u see the zip file in there ,select the same to install and see. |
| 3 | why isn't x/0 = x? : r/learnmath | https://www.reddit.com/r/learnmath/comments/xem668/why_isnt_x0_x/ | I'm wondering this because it would make a lot of sense Let's say x/0 = x and 0 multiplication and division do not cancel each other out ... |
| 4 | Prove x * 0 = 0 (x time 0 equals 0) | https://www.youtube.com/watch?v=zPiGVAQcR-E | We will prove that x times zero is equal to zero. |
| 5 | The Concept of Zero: History, Rules, and Why 0/0 Fails | https://www.physicsforums.com/insights/the-history-and-concept-of-the-number-0/ | Zero is neither positive nor negative, is defined as the additive identity so that x + 0 = x for every number x, and produces 0 when ... |
| 6 | Is Zero Really a Number? | https://www.themathdoctors.org/is-zero-really-a-number/ | We conclude then, that 1/0 = infinity. However, that is just a shorthand notation. Actually, division by zero is undefined. It is more precise ... |
| 7 | Formatting a number as a multiple with an "x" at the end - 0.00x | https://community.fabric.microsoft.com/discussions/daxcommands/formatting-a-number-as-a-multiple-with-an-x-at-the-end---0-00x/3176504 | Hi, I have numbers where I want to add an "x" at the end. I understand I can format this as FORMAT([Number], "0.00x"), however, this changes the data ... |
| 8 | 0 x ♾️ , It's Not What You Think | https://www.youtube.com/watch?v=-UvTWUEGDO8 | Isn't it just 0? Like, no matter how many times you add 0, your answer will never become bigger. And if your start value is 0, that means it ... |
| 9 | Signed zero | https://en.wikipedia.org/wiki/Signed_zero | Signed zero is zero with an associated sign. In ordinary arithmetic, the number 0 does not have a sign, and −0, +0 and 0 are three ways of writing the same ... |
| 10 | 0x | Powerful APIs to build financial apps on crypto rails | https://0x.org/ | Get started in less than five minutes! To get started, simply create an account on the 0x Dashboard, choose a plan, set up your app, and generate your API keys. |
Important pages
Pages earning the most estimated search traffic in the sample.
Website intelligence — Collected evidence
Prioritized website intelligence pages
| Type | Page | Words | Change | URL |
|---|---|---|---|---|
| integrations | Microsoft – AI, Cloud, Productivity, Computing, Gaming & Apps | 1,896 | new | https://www.microsoft.com/en-us |
| pricing | Pricing \ | static | 849 | new |
| pricing | Power Platform Pricing and Licensing guide \ | static | 673 | new |
| pricing | Pricing for Security Software Solutions \ | static | 1,833 | new |
| pricing | Windows 365 Business Cloud PC Plans and Pricing \ | static | 1,045 | new |
| pricing | Compare Windows 365 Business Licenses and Pricing \ | static | 957 | new |
| pricing | Windows 365 Cloud PC Plans and Pricing \ | static | 1,232 | new |
| pricing | Compare Windows 365 Enterprise Licenses and Pricing \ | static | 1,208 | new |
| pricing | Compare Windows 365 Flex Licenses and Pricing \ | static | 1,140 | new |
| features | AI-Powered Solutions for Healthcare \ | static | 1,048 | new |
| features | AI-Powered Development Tools \ | static | 3,075 | new |
| features | Microsoft AI - Business Solutions and Tools | 3,152 | new | https://www.microsoft.com/en-us/ai |
| features | Microsoft Power Platform Blog - Innovate with Business Apps | 1,490 | new | https://www.microsoft.com/en-us/power-platform/blog/ |
| features | Build an Agentic Enterprise with AI Agents and Copilot | 1,266 | new | https://www.microsoft.com/en-us/power-platform/build-agentic-enterprise |
Features
Pricing and plans
Integrations and supported platforms
| Page type | Evidence | Source |
|---|---|---|
| integrations | Trace Id is missing | https://www.microsoft.com/en-us |
| integrations | [Skip to main content](#primaryArea) 0 Microsoft 365 Azure Copilot Windows Surface XBOX Deals Small Business Support Windows Apps Outlook OneDrive Microsoft Teams OneNote Microsoft Edge Moving from Skype to Teams Computers Shop XBOX Accessories VR & mixed reality Certified Refurbished Trade-in for cash XBOX Game Pass Ultimate [PC Game Pass](https://www.xbox.com/en-us/games/store/pc-game-pass/cfq7t | https://www.microsoft.com/en-us |
| integrations | Ask a question | https://www.microsoft.com/en-us |
| integrations | Help me choose a PC Microsoft 365 tips Sign in to my account | https://www.microsoft.com/en-us |
| integrations | Surface Laptop Ultra | https://www.microsoft.com/en-us |
| integrations | The most powerful Surface Laptop ever, powered by all-new NVIDIA silicon. Plus, trade in your MacBook Pro and get up to $1,000 cash back. \*\* | https://www.microsoft.com/en-us |
| integrations | New Read more Read less | https://www.microsoft.com/en-us |
| integrations | Shop now A platinum 12-inch Surface Pro, Copilot+ PC, winner of the 2025 Esquire Gadget Awards. | https://www.microsoft.com/en-us |
| integrations | $ • • • • • • on select Surface Pro, 12-inch (1st Edition) | https://www.microsoft.com/en-us |
| integrations | Awarded 2025 Esquire Best Tablet, this versatile laptop-to-tablet now features Snapdragon® X Plus (8 Core) processors. | https://www.microsoft.com/en-us |
| integrations | Read more Read less | https://www.microsoft.com/en-us |
| integrations | Shop Now Person using a stylus on a Surface Laptop running Windows with RTX. | https://www.microsoft.com/en-us |
| integrations | What will you do with all this power? | https://www.microsoft.com/en-us |
| integrations | Meet the most advanced Windows laptops ever. | https://www.microsoft.com/en-us |
| integrations | Learn more Word, Power Point, Excel and other apps included in a Microsoft 365 subscription. | https://www.microsoft.com/en-us |
| integrations | Go further with Copilot | https://www.microsoft.com/en-us |
| integrations | With Microsoft 365, get productivity apps with Copilot, advanced AI features, and cloud storage all in one plan. | https://www.microsoft.com/en-us |
| integrations | Shop Microsoft 365 A XBOX Nano wireless controller. | https://www.microsoft.com/en-us |
| integrations | XBOX Nano Controller | https://www.microsoft.com/en-us |
| integrations | Take play to more places. Fit for virtually every pocket, budget, and whimsy. | https://www.microsoft.com/en-us |
Product and company updates
No supporting public-page evidence was collected for this category.
Rank tracking
Persistent keyword baselines and position movement.
This analysis created the first position baseline at 2026-10-20T16:06:27.827Z. Movement appears after the next fresh analysis using the same location and language.
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Lead and opportunity management | Manage leads, opportunities, accounts, and contacts with product and price lists, quotes, orders, and invoices S41. |
| AI-powered insights | View AI-generated opportunity summaries and meeting prep notes including customer status and news S36. |
| Copilot email and call assistance | Get email drafts and call summaries with KPI analysis and suggested tasks S36. |
| Mobile access | Manage opportunities from a unified mobile experience for meeting prep and call logging S36. |
| Sales forecasting | Predict revenue and track performance against goals with forecasts and charts S36. |
| Customization and configuration | Configure fields, dashboards, and views to match sales methodology S36. |
| Security and access control | Manage user permissions and data via predefined security roles S36. |
| Custom agents with Copilot Studio | Build and manage custom sales agents tailored to workflows and data S36. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| Microsoft 365 | Integration | Interoperates with Microsoft 365 for email, calendar, and collaboration S36 S41. |
| Microsoft Outlook | Integration | Copilot capabilities in Outlook for record creation, editing, and email summaries S41. |
| Microsoft Teams | Integration | Copilot capabilities in Teams for conversation intelligence and deal rooms S41. |
| Microsoft Power Platform | Integration | Build custom sales apps and automate business processes S36. |
| Microsoft Power BI | Integration | Advanced analytics and export to Excel S41. |
| Microsoft Power Automate | Integration | Automate workflows with Power Automate S41. |
| Copilot Studio | Integration | Build and manage custom sales agents S36. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Sales Professional | $65 per user/month, paid yearly S41 | Core sales force automation, Microsoft 365 interoperation, reporting, dashboards S41 | Limited customization and automation S41 |
| Sales Enterprise | $105 per user/month, paid yearly S41 | Copilot capabilities and prebuilt agents S41 | Not established |
| Sales Premium | $150 per user/month, paid yearly S41 | 1,000 Copilot Credits, sales insights, AI recommended actions S41 | Not established |
| Microsoft Relationship Sales | Contact sales S41 | Sales Enterprise plus LinkedIn Sales Navigator S41 | 10-seat minimum S41 |
| Copilot Credit pre-purchase | Save up to 20% with upfront purchase S41 | Copilot Credit Commit Units for agents S41 | Requires Azure subscription S41 |
| Pay-as-you-go | Pay-as-you-go with Copilot Credits S41 | Run Dynamics 365 agents S41 | Requires Azure subscription S41 |
Competition
Competitive landscape
Domains competing for the same organic search demand.
Sampled competitors
| Competitor | First-page appearances | Sampled queries | Average position | Queries observed |
|---|---|---|---|---|
| learn.microsoft.com | 3 | 1 | 3.7 | 0 windows |
| reddit.com | 3 | 2 | 6.3 | 0.00 x, 0 windows |
| youtube.com | 2 | 1 | 5 | 0.00 x |
| en.wikipedia.org | 2 | 2 | 7 | 0.00 x, 0 windows |
| stackoverflow.com | 1 | 1 | 1 | 0.00 x |
| community.oneplus.com | 1 | 1 | 2 | 0.00 x |
| 0patch.com | 1 | 1 | 2 | 0 windows |
| physicsforums.com | 1 | 1 | 5 | 0.00 x |
| themathdoctors.org | 1 | 1 | 6 | 0.00 x |
| community.fabric.microsoft.com | 1 | 1 | 8 | 0.00 x |
Website intelligence — Collected evidence
Customers, testimonials, and first-party review claims
No supporting public-page evidence was collected for this category.
Independent review sources discovered
No links to supported independent review platforms were discovered on the collected pages.
AI visibility
Measured ChatGPT and Google AI mentions with cited sources.
AI-assistant referral traffic
- Estimated current generative-AI referral share: 0.7%
| Month | Traffic share | Source |
|---|---|---|
| — | — | All AI assistants |
| — | — | All AI assistants |
| — | — | All AI assistants |
Website intelligence — Collected evidence
Site-stated AI capabilities
These are first-party product claims, not independent measurements of AI-search visibility.
Marketing opportunities
Actions calculated directly from the collected evidence.
| Opportunity | Recommended action | Evidence |
|---|---|---|
| Competitor gap | Review the sampled queries where learn.microsoft.com appears. | 3 first-page appearances across 0 windows |
Website intelligence — Collected evidence
Website evidence gaps
- customers: no usable public page was collected; verify whether the site publishes this evidence.
- reviews: no usable public page was collected; verify whether the site publishes this evidence.
- changes: no usable public page was collected; verify whether the site publishes this evidence.
- identity: no usable public page was collected; verify whether the site publishes this evidence.
- technical: no usable public page was collected; verify whether the site publishes this evidence.
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
No citation-grounded independent review links were found.
Customer proof
| Proof type | Named customer or source | Evidence |
|---|---|---|
| Case study | DEHN SE | customer case study — DEHN introduced Dynamics 365 Sales as a platform for sales and customer relationship management. (Lightning protection is personal safety: DEHN optimizes sales with Dynamics 365 Sales / Microsoft Customer Stories) |
| Case study | STERNET | customer case study — After implementing Dynamics 365 Sales, STERNET realized significant time savings. (STERNET brings visibility, collaboration, and speed with Dynamics 365 Sales / Microsoft Customer Stories) |
| Case study | Lenovo | customer case study — # Lenovo sales team transforms globally and closes faster with Dynamics 365 Sales ... (Lenovo sales team transforms globally and closes faster with Dynamics 365 Sales / Microsoft Customer Stories) |
| Case study | Glencore Technology | customer case study — workflow orchestration efficiencies with Dynamics 365 Sales—an increase in reporting and workflow efficiencies to the tune of ... (With Dynamics 365 Sales, Glencore Technology increases workflow efficiencies by 50% / Microsoft Customer Stories) |
| Case study | EY | customer case study — With a foundation in Dynamics 365 Sales, EY added Sales Agent in Microsoft 365 Copilot and other AI agents to help sellers automate data entry with notifications and suggestions directly in Microsoft Teams and Outlook. (EY redefines CRM with Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot / Microsoft Customer Stories) |
| Case study | The ARNOLD Group | customer case study — Dynamics 365 Sales, Customer Insights, and Power Platform tools streamlined lead capture, automated workflows, and unified data across ... (The ARNOLD Group forges deep customer connections with Dynamics 365 / Microsoft Customer Stories) |
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | Skip to main content About Our commitments Microsoft AI Microsoft Copilot Microsoft Cloud Microsoft Research Products & apps Work & Life Diversity & inclusion Alumni network Careers Official Microsoft Blog Microsoft on t | source |
| Contact and support | Buy now Contact us | source |
| Legal and privacy | Consumer Health Privacy Sitemap Contact Microsoft Privacy Manage cookies Terms of use Trademarks Safety & eco Recycling About our ads | source |
| Security and compliance | Not published on the collected pages. | — |
| Uptime and status page | Support discrete, process, lean, and project-based manufacturing with a single platform that maximizes throughput quality and uptime. | source |
| Domain registered | 1991-05-02 | — |
| Domain expires | 2027-05-03 | — |
Not found on the collected pages: security and compliance. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Contact and support | Support | Public contact and support channel. (source) | Not dated |
| Sales Pricing / Microsoft Dynamics 365 | Product update | Product update is publicly available. (source) | Not dated |
| Agentic ERP Software Solutions / Microsoft Dynamics 365 | Changelog | Public product change history. (source) | Not dated |
Not found in the collected public sources: public roadmap, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Cloud-based CRM, accessible via web and mobile S36. | S36 |
| Platforms and apps | Web app and mobile app for iOS/Android S36. | S36 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | Extensible with Power Platform and Copilot Studio S36. | S36 |
| Data ownership and export | Export to Excel and Power BI S36 S41. | S36 S41 |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 1991-05-02 — MarkMonitor Inc. |
| Domain expires | 2027-05-03 |
| TLS certificate | Microsoft Corporation, valid, expires 2026-12-20 |
| Security headers | HSTS |
| Headers not served | CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy |
| Mail handled by | microsoft-com.mail.protection.outlook.com |
| Nameservers | ns4-39.azure-dns.info, ns2-39.azure-dns.net |
Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s); rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.
Technical site audit
A bounded multi-page crawl with page-level issues and URLs.
Scout — Bounded technical crawl
- Pages crawled: 15 of 15 maximum
- Technical health: 94/100
- Critical issues: 0
- Warnings: 12
- Notices: 13
Issues
Crawled pages
| Status | Title | H1s | Words | Response | URL |
|---|---|---|---|---|---|
| 200 | Microsoft – AI, Cloud, Productivity, Computing, Gaming & Apps | 1 | 1048 | 64 ms | https://www.microsoft.com/en-us |
| 200 | Microsoft – AI, Cloud, Productivity, Computing, Gaming & Apps | 1 | 1048 | 48 ms | https://www.microsoft.com/en-us |
| 200 | Microsoft – AI, Cloud, Productivity, Computing, Gaming & Apps | 1 | 1048 | 45 ms | https://www.microsoft.com/en-us |
| 200 | Experience the Windows difference with Windows 11 OS, Laptops, PCs & Apps \ | Microsoft Windows | 1 | 939 | 116 ms |
| 200 | Microsoft Surface: Laptops, Tablets & Computers \ | Microsoft Surface | 1 | 1200 | 186 ms |
| 200 | Get to Know Microsoft Edge | 0 | 469 | 916 ms | https://explore.microsoft.com/en-us/edge/?cs=909571841&form=MA13FJ |
| 200 | Microsoft AI - Business Solutions and Tools | 1 | 4339 | 433 ms | https://www.microsoft.com/en-us/ai |
| 200 | Cloud Security Solutions \ | Microsoft Security | 1 | 2297 | 270 ms |
| 200 | Agentic CRM and ERP Solutions \ | Microsoft Dynamics 365 | 1 | 2362 | 351 ms |
| 200 | AI-Powered Development Tools \ | Microsoft Power Platform | 1 | 3130 | 114 ms |
| 200 | Windows 365: Secure Cloud PC \ | Microsoft | 1 | 1958 | 257 ms |
| 200 | Discover Microsoft Sovereign Cloud \ | Microsoft | 1 | 1891 | 302 ms |
| 200 | AI & Tools for Software Companies \ | Software Development Companies | 1 | 1293 | 160 ms |
| 200 | About – Microsoft Rewards | 1 | 2141 | 204 ms | https://rewards.bing.com/about |
| 200 | Download Drivers & Updates for Microsoft, Windows and more - Microsoft Download Center | 1 | 1912 | 109 ms | https://www.microsoft.com/en-us/download |
This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.
Search Console and Analytics
First-party search and behavioral data connection state.
Modeled acquisition channels
| Channel | Estimated share |
|---|---|
| direct | 38.9% |
| search | 27.2% |
| search organic | 27.0% |
| search paid | 0.2% |
| social | 3.8% |
| social organic | 3.7% |
| social paid | 0.1% |
| referrals | 18.4% |
| paid referrals | 0.6% |
| 10.2% | |
| gen ai | 0.7% |
| affiliate | 0.1% |
| other | 0.0% |
First-party connections
| Integration | Status | Data available after connection |
|---|---|---|
| Google Search Console | Not connected | Clicks, impressions, CTR, average position, queries, pages, countries, and devices |
| Google Analytics | Not connected | Organic sessions, engagement, landing pages, conversions, geography, and devices |
No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention any competitor products. Evidence gaps include lack of detailed pricing for all plans, no explicit uptime or performance claims, and no independent review ratings. Open questions remain about the exact scope of Copilot Credits and agent usage limits beyond the included 1,000 credits.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from microsoft.com, including the Dynamics 365 Sales product page, pricing pages, and related solution pages. The evidence catalog includes 180 entries, but only a subset relevant to Dynamics 365 Sales was used. External proof search was enabled but only one request was made, and no external review profiles were scraped. Limitations include potential marketing bias in vendor pages and lack of independent verification of customer testimonials.
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/products/salesVerified
- Official Websitehttps://www.microsoft.com/en-us/aboutVerified
- Official Websitehttps://www.microsoft.com/en-us/education/devices/overviewVerified
- Pricing Pagehttps://www.microsoft.com/en-us/dynamics-365/pricing-overviewVerified
- Pricing Pagehttps://www.microsoft.com/en-us/dynamics-365/products/sales/pricingVerified
- Official Websitehttps://www.microsoft.com/en-us/power-platformVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/solutions/crmVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/solutions/erpVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/solutions/sales-and-marketingVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/solutions/serviceVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/support/on-premises-product-documentationVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/solutions/crm/make-the-switchVerified
- Documentationhttps://www.microsoft.com/en-us/microsoft-products-and-appsVerified
- Documentationhttps://www.microsoft.com/en-us/windows/apps-for-windowsVerified
- Official Websitehttps://www.microsoft.com/en-us/dynamics-365/customer-successVerified
- Articlehttps://www.microsoft.com/en/customers/story/18893-dehn-se-dynamics-365-salesVerified
- Articlehttps://www.microsoft.com/en/customers/story/1731087971056856454-sternet-dynamics-365-sales-discrete-manufacturing-en-polandVerified
- Articlehttps://www.microsoft.com/en/customers/story/1726632166597338487-lenovo-dynamics-365-sales-chinaVerified
- Articlehttps://www.microsoft.com/en/customers/story/1780679560278637758-glencore-technology-dynamics-365-sales-other-en-australiaVerified
- Articlehttps://www.microsoft.com/en/customers/story/25718-ey-dynamics-365-salesVerified
- Articlehttps://www.microsoft.com/en/customers/story/25423-arnold-dynamics-365-salesVerified
- Articlehttps://www.microsoft.com/en/customers/story/862059-willis-towers-watson-insurance-dynamics-365-salesVerified
- Articlehttps://www.microsoft.com/en/customers/story/1782508001935547228-cnh-industrial-dynamics-365-sales-discrete-manufacturing-en-netherlandsVerified
- Articlehttps://www.microsoft.com/en/customers/story/26502-sony-dynamics-365-salesVerified
- Articlehttps://www.microsoft.com/en/customers/story/786160-rockwell-automation-manufacturing-dynamics-365Verified