Backup & Recovery · Reviewed 21 Oct 2026

IDrive

Cloud backup and object storage for home, business, and IT teams.

from $0.25 · free tier · idrive.com ↗

Paid against free › Backup & Recovery › IDrive

IDrive at a glance

Overview

01

Summary

The useful answer before the supporting detail.

IDrive is a cloud backup and storage service for individuals, teams, and businesses, offering secure backup for computers, mobile devices, and servers S16. It solves the problem of data loss by copying data to off-site data centers, satisfying the 3-2-1 backup rule S16. Its practical value lies in features like incremental backup, encryption, and centralized management, making it a versatile solution for data protection S16 S63.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: IDrive is a cloud backup and storage service, with IDrive e2 as its S3-compatible object storage offering S1 S16.
  • Core purpose: Provides secure off-site backup to protect data from hardware failure and other threats S16.
  • Intended users: Individuals, teams, and businesses, including MSPs and IT teams S16.
  • Product scope: A suite of backup and storage solutions, including IDrive Personal, Team, Business, and IDrive e2 S63 S1.
  • Positioning: Positioned as a secure, feature-rich backup solution for home and business S16.
  • Claimed distinction: Claims to offer a better price per terabyte and a feature-rich platform S16.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
IndividualsBack up PCs, Macs, iPhones, Android and other mobile devices into one account S16.
Small businessesUse IDrive Team for small teams to back up and share data S63.
Medium to large businessesUse IDrive Business for centralized backup and management S63.
MSPs and IT teamsUse IDrive 360 for managed endpoint backup S16 S67.
DevelopersUse IDrive e2 for S3-compatible object storage for applications S1.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Incremental backupAfter the first full backup, only changed portions of files are transferred S16.
EncryptionFiles are encrypted with 256-bit AES in transit and at rest S16.
Centralized managementManage backups on remote computers via a web console with reporting tools S63.
SaaS backupEnable add-ons to back up Microsoft Office 365, Google Workspace, Salesforce, Dropbox & Box data S16.
File sharing and collaborationShare files/folders stored on your IDrive account with friends and associates S63.
Object storageIDrive e2 provides S3-compatible object storage for large volumes of unstructured data S1.
Data exportExport and download backed up and synced data in portable formats S84.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
Amazon S3 APIAPIProvides a common path for rapid development and hybrid cloud deployments S1.
ConnectWise ManageIntegrationAllows MSPs to integrate IDrive BMR backups with their PSA platform S100.
iRODSIntegrationVerified for use with IDrive e2 to manage complex data sets S128.
Hitachi HCP CloudScaleIntegrationIntegrates with IDrive e2 for scalable storage S94.
Reseller APIAPIREST API for managing and scaling storage services S135.
SaaS backup add-onsIntegrationEnables backup for Microsoft Office 365, Google Workspace, Salesforce, Dropbox & Box S16.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
BasicFree S6210 GB storage S62No credit card required S62
Mini$0.25 / month, billed annually S62100 GB storage S62One user S62
Personal$6.99 / month (was $9.99), billed annually; $11.99 billed monthly S625 TB storage S62One user, multiple computers S62
Team$6.99 / month (was $9.99), billed annually S625 TB storage S625 computers, 5 users S62
Business$13.99 / month (was $19.99), billed annually; from $59.99 billed monthly for 1.25 TB S62500 GB storage S62Unlimited users, computers and servers S62

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
dropbox.com224backup drive online, backup cloud
cloud.google.com225.5backup drive online, backup cloud
reddit.com226backup drive online, backup cloud
opendrive.com113backup drive online
opentext.com113backup cloud
pcworld.com114backup drive online
play.google.com114backup cloud
zapier.com115backup drive online
pcmag.com116backup drive online
spanning.com117backup cloud

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

Page typeEvidenceSource
reviewsSign inhttps://www.idrive.com/online-backup-reviews
reviewsSign uphttps://www.idrive.com/online-backup-reviews
reviewsOnline Backup - Reviewshttps://www.idrive.com/online-backup-reviews
reviewsCorporatehttps://www.idrive.com/online-backup-reviews
reviewsContact Informationhttps://www.idrive.com/online-backup-reviews
reviewsSupporthttps://www.idrive.com/online-backup-reviews
reviewsCareershttps://www.idrive.com/online-backup-reviews
reviewsSafe Senderhttps://www.idrive.com/online-backup-reviews
reviewsReviewshttps://www.idrive.com/online-backup-reviews
reviewsPress Releaseshttps://www.idrive.com/online-backup-reviews
reviewsMedia Kithttps://www.idrive.com/online-backup-reviews
reviewsDatasheethttps://www.idrive.com/online-backup-reviews
reviewsWhitePaperhttps://www.idrive.com/online-backup-reviews
reviewsDownload press kithttps://www.idrive.com/online-backup-reviews
reviewsFor inquiries:https://www.idrive.com/online-backup-reviews
reviewspress@idrive.comhttps://www.idrive.com/online-backup-reviews
reviewsMentioned below are a selected list of coverages. For more news, reviews and related articles, see the [Press release](online-backup-news) page.https://www.idrive.com/online-backup-reviews
reviews0https://www.idrive.com/online-backup-reviews
reviewsFebruary 9, 2026https://www.idrive.com/online-backup-reviews
reviews"RemotePC delivers fast, full-featured remote access at a significantly lower price than most competitors, making it an excellent choice for businesses that need reliable remote support without paying a premium" - PCMag Editors' Choicehttps://www.idrive.com/online-backup-reviews

Independent review sources discovered

No links to supported independent review platforms were discovered on the collected pages.

14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.8%
MonthSource
—All AI assistants
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

No supporting public-page evidence was collected for this category.

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap2 first-page appearances across backup drive online, backup cloud

Website intelligence — Collected evidence

Website evidence gaps

  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
PCMagIDrive Review: Excellent Backup Software With Unmatched Value / PCMagGrounded web searchIDrive is fast, easy to set up, and simple to use—and you won't find a better price per terabyte for backing up your PCs and mobile devices. ... - Excellent value - Unlimited devices per account - Strong security options, including password-protected shared files - 10GB of free backup - Backs up mobile data, plus cloud data from third-party platforms - Complete disk imaging is only available for Windows PCs - Android app has more backup options than the iOS app ... IDrive isn't limited to backin
TrustpilotIDrive Online Backup Reviews / Read Customer Service Reviews of www.idrive.comGrounded web search# IDrive Online Backup Reviews 1,749 ... 2.5 ... Most reviewers were unhappy with their experience overall. Many people found the website difficult to navigate and slow to load, making it hard to manage their backups. Customers also reported significant issues with the service, including slow syncing, files not syncing at all, and the creation of numerous conflicted copies. Some users experienced data loss, with newer files being overwritten by older versions, and others found the upload and dow
TrustpilotIDrive Online Backup Reviews / Read Customer Service Reviews of www.idrive.comGrounded web searchMost reviewers were somewhat happy with their experience overall. Customers appreciate the affordable plans and the generous storage capacity offered, especially when compared to similar services. People mention that the software generally functions adequately, and some have found it useful for bac king up and restoring data, particularly in emergencies. The availability of multi-factor authentication is also viewed positively by reviewers. However, consumers express concerns about several aspec
GizmodoIDrive Review 2026: Pros, Cons, Price, Features, and MoreGrounded web searchs an affordable cloud storage service and an outstanding backup service. The provider offers many exciting features, such as easy-to-use ... You can get it for as little as three quid annually or spend around ten for five times more storage
TechRadarIDrive e2 object cloud storage review / TechRadarGrounded web search### TechRadar Verdict IDrive e2 gets the essentials right, with value pricing including 10 GB of data for free, along with mobile apps and no charges for data downloads. For these reasons, for folks looking to do more with cloud storage, it offers an
uk.pcmag.comIDrive - Review 2026 - PCMag UKGrounded web searchyour computer. It can also back up files stored in other cloud services, which is useful if you ever lose access to your cloud account or if files are accidentally ... per account per year, which could be a good deal depending on how much you
topratedaisoftware.comIDrive Review (2026): Pricing, Features & AlternativesGrounded web search. IDrive's own pricing page confirms the discount applies only to year one, with standard pricing on renewal — a roughly ... repeatedly cite unexpected renewal charges, and IDrive holds a 2.5/5 Trustpilot rating across 1,
pcworld.comBest cloud backup services 2026: Expert reviews and top picks / PCWorldGrounded web search### Pros - Online and local backup - Supports multiple PCs and ... same account - Can back up Office 365, Google Workspace, and ... - Low price per terabyte - Basic imaging and disaster recovery ### Cons - QNAP app install issues - Needs better imaging

Customer proof

No named customers, testimonials, or customer case studies were found.

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipNot published on the collected pages.—
Contact and supportIf your question is not addressed below, please contact us through our support form and we'll get back to you shortly. How do I view the billing and invoice information related to my main account? The credit card that Isource
Legal and privacyThis website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Privacy Policysource
Security and complianceSOC 2, GDPR, HIPAA Compliancesource
Uptime and status pageNot published on the collected pages.—
Domain registered1996-03-20—
Domain expires2026-12-21—

Not found on the collected pages: company and ownership, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Product FAQFAQAnswers common product, workflow, pricing, privacy, ownership, API, and team questions. (source)Not dated
Product FAQFAQAnswers common product, workflow, pricing, privacy, ownership, API, and team questions. (source)Not dated
Press releases and media coverage on IDrive®Release notesGet the latest IDrive news, updates, and insights on cloud backup and data protection. (source)Not dated

Not found in the collected public sources: public roadmap, status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based backup and storage service S16.S16
Platforms and appsSupports PCs, Macs, Linux, iOS, and Android S63 S84.S63 S84
API and extensibility (API, SDK, webhooks, MCP, plugins)Offers S3-compatible API and Reseller API S1 S135.S1 S135
Data ownership and exportUsers can export and download backed up data in portable formats S84.S84
Performance and reliability claimsClaims automatic and incremental backup S16.S16
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered1996-03-20 — Amazon Registrar, Inc.
Domain expires2026-12-21
TLS certificateSectigo Limited, valid, expires 2027-02-08
Security headersHSTS, CSP, X-Content-Type-Options, X-Frame-Options
Headers not servedReferrer-Policy
Server headernginx
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversns-1858.awsdns-40.co.uk, ns-494.awsdns-61.com

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 97/100
  • Critical issues: 0
  • Warnings: 7
  • Notices: 5

Issues

SeverityIssueValueAffected URL
warningTitle length should be reviewed70https://www.idrive.com/
noticeImages are missing alt text3https://www.idrive.com/bare-metal-recovery/
noticeImages are missing alt text1https://www.idrive.com/endpoint-backup/
warningTitle length should be reviewed68https://www.idrive.com/support
warningTitle length should be reviewed70https://www.idrive.com/
noticeImages are missing alt text2https://www.idrive.com/multiple-device-online-backup
noticeImages are missing alt text6https://www.idrive.com/iphone-ipad-android-backup/
noticeImages are missing alt text4https://www.idrive.com/idrive-express
warningDuplicate title in audit sample2https://www.idrive.com/
warningDuplicate title in audit sample2https://www.idrive.com/
warningDuplicate meta description in audit sample2https://www.idrive.com/
warningDuplicate meta description in audit sample2https://www.idrive.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200Cloud Backup and Storage solutions for home and business - IDrive®1175422 mshttps://www.idrive.com/
200Partner with IDrive®143852 mshttps://www.idrive.com/reseller/
200Secure all of your business data with IDrive Cloud Backup®173078 mshttps://www.idrive.com/small-business
200IDrive® BMR - Onsite disaster recovery for businesses1212065 mshttps://www.idrive.com/bare-metal-recovery/
200Endpoint Cloud Backup for MSPs and IT teams - IDrive® 360188217 mshttps://www.idrive.com/endpoint-backup/
200IDrive® support is available 24/7 via live chat, email and phone151248 mshttps://www.idrive.com/support
200FAQs on online backup via IDrive® Windows application1828633 mshttps://www.idrive.com/online-backup-classic-faq
200Video tutorials on IDrive® Cloud1278158 mshttps://www.idrive.com/videos
200Cloud Backup and Storage solutions for home and business - IDrive®117547 mshttps://www.idrive.com/
200One IDrive account backup multiple PC, Mac, iOS & Android150437 mshttps://www.idrive.com/multiple-device-online-backup
200IDrive® mobile backup for iphone, ipad and Android devices151345 mshttps://www.idrive.com/iphone-ipad-android-backup/
200Server cloud backup for your businesses with IDrive®166146 mshttps://www.idrive.com/server-cloud-backup
200Sync files in real time across all your devices using IDrive®1105733 mshttps://www.idrive.com/clouddrive
200True Archiving with IDrive® cloud backup131933 mshttps://www.idrive.com/true-archiving
200Quick backup and restore with IDrive Express™ shipment193532 mshttps://www.idrive.com/idrive-express

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct52.7%
search35.2%
search organic17.5%
search paid17.6%
social2.2%
social organic1.9%
social paid0.3%
referrals4.3%
paid referrals1.7%
mail2.9%
gen ai0.8%
affiliate0.3%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Evidence gaps include lack of detailed company ownership, uptime status, and release history. Open questions remain about the full scope of IDrive 360 features and the exact pricing for higher storage tiers.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from idrive.com, including product pages, pricing pages, and integration guides. The evidence catalog includes 180 items from these pages. External proof search was performed but no additional verification was completed. Limitations include the absence of third-party review sites and the potential for outdated information on the website.

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