Interviews · Reviewed 21 Oct 2026

Great Question

AI-powered platform for recruiting, running, and analyzing user research.

free tier · greatquestion.com ↗

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Great Question at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Great Question is an all-in-one UX research platform that unifies participant recruitment, scheduling, interviews, analysis, and sharing in one AI-powered workspace S1. It is used by researchers, product managers, and designers to run studies and turn insights into product decisions S81. The platform's main value is consolidating research tools and automating analysis, helping teams scale research and reduce time-to-insights S81.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Great Question is an all-in-one UX research platform S81.
  • Core purpose: It solves the problem of scattered research tools and processes by unifying recruitment, interviews, analysis, and sharing S1.
  • Intended users: Researchers, product designers, product managers, and research ops teams S1 S81.
  • Product scope: A single platform that includes participant recruitment, scheduling, interviews, analysis, and a research repository S1 S81.
  • Positioning: Positioned as an AI-powered platform that democratizes customer research and scales it across organizations S1.
  • Claimed distinction: Claims to replace an average of 12 separate research tools and offers AI features that work at every level of research S81 S10.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Product managersRun continuous discovery and talk to customers without losing control of who gets contacted S81.
UX researchersManage the entire research process from recruitment to analysis in one place S6.
Research ops teamsScale research across the organization and support many teams with fewer resources S6.
DesignersConduct user interviews and usability tests to inform design decisions S1 S6.
Enterprise teamsDemocratize research across large organizations with governance and security controls S1 S81.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Participant recruitmentRecruit from your own customer base or Great Question's 7.5M+ participant network, with screening and scheduling S6.
AI-moderated interviewsRun adaptive, natural interviews where the AI moderator follows up and probes in real time S10.
Automated analysisAuto-generate summaries, chapters, highlights, and tags after every interview session S10.
Research repositoryQuery your entire research repository to synthesize themes and surface quotes from any study S10.
Survey buildingBuild research-grade surveys with skip logic, screeners, and AI-powered analysis S6.
Unmoderated testingRun unmoderated usability tests on prototypes, websites, and flows without scheduling S6.
Card sortingUnderstand how users group and label content with card sorting S6.
Governance controlsSet guardrails and governance in the research process, with researcher controls S81.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
SalesforceIntegrationConnect your CRM to filter, segment, and recruit directly from your customer database S81.
SnowflakeIntegrationSync customer data from Snowflake to keep your research database up to date S81 S17.
SlackIntegrationPull findings into Slack threads mid-conversation S10.
FigmaIntegrationConnect design tools to research workflows S81.
ZoomIntegrationIntegrate with video meeting tools for interviews S81.
MCP (Model Context Protocol)AI interfaceGive AI model, ChatGPT, or Cursor direct access to your research repository S10.
APIAPIImport data from other customer databases via API S81.
CSVData portabilityImport customers from a CSV file S81.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
Self-serve$129 per seat per month, or $1,290 per seat per year (2 months free) S161100 research participants; 100 hours video storage; unlimited observers S161Up to 5 seats; external recruits charged per participant S161
EnterpriseCustom pricing, annual plans only S161Everything in self-serve plus SAML/SSO, custom onboarding, dedicated CSM, advanced data governance, audit logs, data obfuscation, SLA guarantees S161Custom participants and storage; 5 seats minimum; AI moderation, HIPAA, User Interviews panel as add-ons S161
Free trial14-day free trial, no credit card S161Up to 20 transcription hours per month during trial S161Not established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
tremendous.com316.7tremendous incentives
help.tremendous.com213tremendous incentives
rosenfeldmedia.com214great question company
youtube.com111tremendous incentives
g2.com113tremendous incentives
greatquestion.co116great question company
linkedin.com117tremendous incentives
trustpilot.com118tremendous incentives

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

PlatformStatusDiscovered source
G2discovered_not_scrapedhttps://www.g2.com/products/great-question/reviews
14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 2.3%
MonthSource
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
featuresAI UX Research Platformhttps://www.greatquestion.com/
featuresFind the right people in your CRM or our panel, run interviews with an AI moderator your team can steer, and share findings that cite every session. From Great Question, or the AI assistant you already use.https://www.greatquestion.com/
featuresCase studyHow ServiceNow scales research at the speed of AI165 researchers self-serving on one platform“We've been connected with Great Question for about four years… Seeing that vision come to life has built tremendous trust…”A’verria MartinSr. Director of Product Research, Intelligence and StrategyRead the story →https://www.greatquestion.com/
featuresAI for user research that works at every level. Auto-analyze sessions, query your entire research repository, and connect to Claude and Cursor through MCP.https://www.greatquestion.com/features
featuresGreat Question AI works at every level of your research. It auto-generates summaries, chapters, highlights, and tags after every session. It lets you ask questions and synthesize themes across your entire repository. And with native MCP support, it connects all of that directly to Claude, ChatGPT, and Cursor, so your research shows up wherever your team is already working.https://www.greatquestion.com/features/ai
featuresAfter every interview, Great Question AI can automatically generate summaries of key takeaways and themes, chapters for easy video navigation, highlights based on your study goal, and tags to organize all of your artifacts.https://www.greatquestion.com/features/ai
featuresEvery quote is linked to its original transcript, so you can jump to the exact moment it occurred and verify accuracy. Great Question masks PII from AI, so data will never be used by 3rd parties for training future models.https://www.greatquestion.com/features/ai
features> “With Ask AI, we can now get an initial analysis of hours of interviews in minutes. This feature helps us move faster when understanding user needs and problems and creating features to address them.”https://www.greatquestion.com/features/ai
features> “The AI Assistant has expedited my data analysis process and streamlined the time to provide early research insights to our organization. Thank you for developing a tool that makes my job easier.”https://www.greatquestion.com/features/ai
featuresHow does AI work for user research?https://www.greatquestion.com/features/ai
featuresMeets you where you're at: our AI features are thoughtfully designed to augment your existing research workflows on Great Question.https://www.greatquestion.com/features/ai
featuresAI UX Research Platformhttps://www.greatquestion.com/
featuresFind the right people in your CRM or our panel, run interviews with an AI moderator your team can steer, and share findings that cite every session. From Great Question, or the AI assistant you already use.https://www.greatquestion.com/
featuresWhy designers skip the handoff checklistAI-moderated interview · 15 min8 participantshttps://www.greatquestion.com/
featuresBuild research-grade surveys with skip logic, screeners, and AI-powered analysis. Recruit from your own panel, collect responses, and synthesize findings.https://www.greatquestion.com/features
featuresAI-moderated interviewshttps://www.greatquestion.com/features
pricing> Machine-readable pricing for AI agents. Human version: https://www.greatquestion.com/pricinghttps://www.greatquestion.com/great-question-pricing-md
pricingWe offer two tiers: self-serve and enterprise. Self-serve is $129 per seat per month, or $1,290 per seat per year when paid annually, for up to 5 seats, giving you access to core research methods (interviews with round robin scheduling, surveys, unmoderated prototype testing), your research panel, AI analysis, and the repository. Enterprise pricing is custom and unlocks additional methods like card sorting, tree testing, and focus groups, plus dedicated support, custom onboarding, advanced security features like SAML/SSO and audit logs, MCP access, and data governance controls. Book a demo for enterprise pricing.https://www.greatquestion.com/great-question-pricing-md
pricingYes. We offer a 14-day free trial with no credit card required. You can launch unlimited projects, use the self-serve research methods (interviews, surveys, and unmoderated prototype tests), manage up to 5,000 customers in your panel, and get up to 20 hours of transcriptions per month during the trial. Card sorting, tree testing, focus groups, and AI moderation are Enterprise features. Incentives and external recruitment start once you move to a paid plan.https://www.greatquestion.com/great-question-pricing-md
pricingIs AI moderation live, and which plan includes it?https://www.greatquestion.com/great-question-pricing-md

These are first-party product claims, not independent measurements of AI-search visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Striking-distance keywordVolume 50 · https://www.greatquestion.com/ux-research/ai-planning-recruiting
Important pagehttps://www.greatquestion.com/ux-research/ai-planning-recruiting · 1 sampled keywords · best position 4
Competitor gap3 first-page appearances across tremendous incentives

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
iTechGuidesGreat Question Review (2026): Pricing, Pros & ConsGrounded web searchGreat Question: A broad UX research workspace with recruitment, testing, and AI-powered synthesis. Ranked #9 of 52 in Usability Testing Software by our editors (8.5/10); pricing: From $129/user/mo · 14-day trial; best for research teams needing repository and synthesis workflows. ... The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Great Question for, what worked and what didn't. No stars are seeded and no
greatquestion.comCustomer Reviews & Success Stories / Great QuestionGrounded web search- Sinch 35% saved after consolidating 8 research tools into 1 Read the story - Procare Solutions$15,000 saved per year after switching from UserTesting Read the story - ServiceNow 118 → 6 days to recruit participants for a study Read the story - Asana 800% more customer conversations Read the story - Brex 10 → 100+ researchers running studies in the first year Read the story - Nutrisense 60 → 4 min per week spent on research operations Read the story - Experian 150 product managers who do custom
itechguides.comGreat Question review (2026): pricing, pros & cons / iTechGuides Best PicksGrounded web searchplatform for recruiting, testing, and analyzing user research. 8.5/10★★★★☆ Editor score Visit Great Question ... - Editor score 8.5 / 10 - Pricing From $129/user/mo · 14- ... , scheduling, automated incentives, and a searchable AI-powered research
greatquestion.comUserTesting Alternative for Enterprise Teams: Great Question vs UserTesting (2026)Grounded web search> “Flight Center saved $300-400K annually by consolidating their toolstack and scaling from 5 UserTesting seats to 136+ Great Question users” Flight Centre Senior UX Researcher & ResearchOps Lead ... t use. After switching to Great Question, they saved

Customer proof

Proof typeNamed customer or sourceEvidence
Case studyServiceNowcustomer case study — ServiceNow had known about Great Question for about four years, watching the landscape of user research tools evolve and mature. (How ServiceNow scales research at the speed of AI / Great Question)
Case studyJon Dobrowolski (Asana)customer case study — # How Asana increased customer conversations by 800% 45 product teams supported by 1 research ops person 14 days → 2-3 days recruitment timeline 4-6 quarterly → 2-3 weekly customer conversations Jon Dobrowolski Produc… (How Asana Increased Customer Conversations 800% / Great Question)
Case studyJosh Morales (Miro)testimonial — ## Case studies ... (Trusted, all-in-one UX Research platform / Great Question)

Independent mentions

  • Experian: Empowering 150 PMs Who Do Research / Great Question — “As far as I can tell, there’s only two or three products that actually do all of that well. We compared them and concluded ... So we felt that the Great Question product would carry on evolving really quickly and solve a lot of things we haven’t solved
  • UX Research Software & User Research Platform / Great Question — - 4.7 rating - SOC 2 Type II, GDPR, HIPAA (Enterprise add-on) ... The reason we went with Great Question is because of its ability to set guardrails and have governance in the research process.” A ... verria Martin, Sr. Director of Product Research,
  • Features / Great Question — + studies annually, 10,000+ end users > “We’ve been connected with Great Question for about four years… Seeing that vision come to life has built tremendous trust.” A’verria Martin Senior Director of Product Research, Intelligence and Strategy,

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipYes. You can start a free study with AI in under 5 minutes, no credit card required. For full access including external panel recruitment and enterprise features, book a demo with our team.source
Contact and supportProtect the privacy of your candidates and researchers with obfuscated PII. Keep last names, emails, phone numbers and more private so data access is limited.source
Legal and privacyWe and our providers use cookies, pixels and similar technologies to operate this website, provide optional features, analyze usage (including session recordings), and measure and personalize advertising, including retarsource
Security and complianceSOC 2 Type II, GDPR, HIPAAsource
Uptime and status pageEnterprise plans include everything in the self-serve plan plus: SAML/SSO, custom onboarding, dedicated customer success manager, advanced data governance controls (sub-workspaces, user permissions, data retention policisource
Domain registered2000-01-13—
Domain expires2028-01-13—

Every trust signal above is backed by a collected page or a registration record.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Product FAQFAQAnswers common product, workflow, pricing, privacy, ownership, API, and team questions. (source)Not dated
Product concept validation: how to test before you build / Great QuestionGuideProduct concept validation tests whether your idea resonates with users before you build it. A practical, fast guide for founders and PMs. (source)Not dated
Product Release Roundup: April 2026 / Great QuestionRelease notesNew to Great Question in April: Blind studies with native video calling, MCP with 70 tools, and more (source)April 2026
Product Release Roundup: August 2025 / Great QuestionRelease notesNew to Great Question in August: matrix questions, hybrid card sorts, a better participant experience for unmoderated tests, feature access controls, and more. (source)August 2025
Product Release Roundup: February 2026 / Great QuestionRelease notesNew to Great Question in February: Teams, SCIM integration, data retention, and more (source)February 2026
Continuous Product Improvement: Papercuts & Customer Love / Great QuestionProduct updateProduct update is publicly available. (source)Not dated
Continuous Product Improvement: Papercuts & Customer Love / Great QuestionRoadmapPublic product roadmap. (source)Not dated

Not found in the collected public sources: status page, separate help center or knowledge base.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-based web platform S81.S81
Platforms and appsWeb application S81.S81
API and extensibility (API, SDK, webhooks, MCP, plugins)Offers API import, MCP server for AI tools, and 20+ native integrations S81.S81
Data ownership and exportSupports data portability and export requests S17.S17
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2000-01-13 — Tucows Domains Inc.
Domain expires2028-01-13
First archived2007-10-07 — web archive
TLS certificateGoogle Trust Services, valid, expires 2026-12-10
Security headersHSTS, CSP, X-Content-Type-Options, Referrer-Policy
Headers not servedX-Frame-Options
Server headerVercel
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserverslennon.ns.cloudflare.com, serena.ns.cloudflare.com
21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 98/100
  • Critical issues: 0
  • Warnings: 5
  • Notices: 0

Issues

SeverityIssueValueAffected URL
warningTitle length should be reviewed66https://www.greatquestion.com/customers/servicenow
warningDuplicate title in audit sample2https://www.greatquestion.com/
warningDuplicate title in audit sample2https://www.greatquestion.com/
warningDuplicate meta description in audit sample2https://www.greatquestion.com/
warningDuplicate meta description in audit sample2https://www.greatquestion.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200UX Research Software & User Research Platform \Great Question13082126 ms
200UX Research Software & User Research Platform \Great Question1308226 ms
200Enterprise Governance Suite \Great Question11321317 ms
200Pricing \Great Question11666270 ms
200Tell us about your team \Great Question123437 ms
200Trusted & secure customer research platform \Great Question11047191 ms
200How Brex Grew Research Participation by 10x \Great Question11167209 ms
200Canva: Building User-Centricity at Scale \Great Question11524213 ms
200Why Miro Switched to Great Question (& You Should, Too)11349199 mshttps://www.greatquestion.com/customers/miro
200How ServiceNow scales research at the speed of AI \Great Question11458229 ms
200Experian: Empowering 150 PMs Who Do Research \Great Question11395196 ms
200How Asana Increased Customer Conversations 800% \Great Question11306187 ms
200How Sinch Consolidated 8 Tools & Saved 35% \Great Question11331184 ms
200AppFolio: Tripling Research Participation \Great Question11825197 ms
200Nutrisense: Running ReOps at 15x Speed \Great Question11479335 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct36.9%
search33.3%
search organic28.7%
search paid4.7%
social5.8%
social organic4.8%
social paid0.9%
referrals10.8%
paid referrals3.7%
mail4.5%
gen ai2.3%
affiliate2.7%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors by name, except for UserTesting in a customer case study S81. Evidence gaps include lack of detailed technical documentation, no public status page, and no explicit release notes or changelog. Pricing details for enterprise are custom and not fully disclosed S161. The platform's AI features are described but not independently verified.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from greatquestion.com, including the homepage, features, AI features, GDPR compliance, pricing, and about pages. The evidence catalog includes 176 source tokens, with 15 pages fully collected via static and browser rendering rendering. External proof search was enabled but no additional verification was performed. Limitations: some pages may have been dynamically rendered, and pricing details are subject to change.

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