Universal Search · Reviewed 27 Oct 2026

Glean

Enterprise AI platform for work, unifying search, assistants, and agents.

· glean.com ↗

Paid against free › Universal Search › Glean

Glean at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Glean is an enterprise AI platform that connects company knowledge to power search, answers, and AI agents, helping teams work faster S1. It solves the problem of employees being unable to find the knowledge they need to do their jobs S1. The platform provides secure, permission-aware access to information across connected applications, with built-in governance and oversight S1.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Glean is an enterprise AI platform for work S1.
  • Core purpose: It solves the problem of people unable to find the knowledge they need to do their jobs S1.
  • Intended users: Enterprises and their employees across various teams S1.
  • Product scope: A platform unifying enterprise search, assistants, and agents S12.
  • Positioning: Positioned as an AI platform that connects company knowledge to automate work S1.
  • Claimed distinction: Built for enterprise AI with permissions, policies, and oversight built in from the start S1.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Engineering teamsUnify code, tickets, docs, and incident history to ship faster S96.
Customer-facing teamsSummarize recent customer meetings including attendees and topics discussed S1.
Operations teamsConnect operations, engineering, and maintenance context for faster decisions S96.
Financial teamsTurn market signals into confident merchandising and pricing decisions S96.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
Enterprise SearchProvides AI-powered search across company knowledge with permissions enforcement S12.
AI AssistantsOffers an AI assistant that brings people answers they need to be more productive S1.
AI AgentsEnables building and managing agents that automate work across systems S1.
Custom AI AppsAllows creation of no-code and low-code custom generative AI apps and agents S17.
AI GatewayGoverns model access, MCP tools, spend, and security across AI front doors S23.
Auto RoutingSelects the best model for each request from 40+ options to reduce token costs S26.
Browser ExtensionProvides a browser extension to boost productivity with Glean S29.
APIs and SDKsOffers APIs and SDKs for building secure AI agents and integrations S15.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
275+ app connectorsIntegrationConnects to work apps and data sources for personalized, permissions-enforced search S15.
Glean APIsAPIEnables adding secure AI search and agents to any enterprise app S15.
Actions SDKSDKEnables developers to build custom actions for Glean Assistant and Apps S17.
Chat APIAPIBrings Glean Assistant and Apps to other company applications like intranets S17.
Web SDKSDKProvides UI-ready web SDK for building interfaces S12.
Headless MCP supportAI interfaceSupports MCP for integrating with AI agents S12.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
EnterpriseContact sales S96Not establishedNot established

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
apps.apple.com415.8app glean
play.google.com111app glean
gosearch.ai112ai powered collaboration platform
reddit.com113ai powered collaboration platform
app.glean.com113app glean
thedigitalprojectmanager.com114ai powered collaboration platform
gleanapp.com114app glean
collaboration.ai115ai powered collaboration platform
reclaim.ai116ai powered collaboration platform
blog.box.com117ai powered collaboration platform

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

13

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 0.7%
MonthSource
—All AI assistants
—All AI assistants
—All AI assistants

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherGlean is the Enterprise AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Glean can do for you!https://www.glean.com/
otherBuilt for enterprise AI.https://www.glean.com/
featuresBuilt for enterprise AI.https://www.glean.com/platform
featuresBuilt for enterprise AI.https://www.glean.com/product-drop
featuresBuilt for enterprise AI.https://www.glean.com/blog/token-efficient-enterprise-ai-platform-buyers-guide
featuresBuilt for enterprise AI.https://www.glean.com/connectors/google-cloud-platform
featuresBuilt for enterprise AI.https://www.glean.com/platform
featuresGround AI in company contexthttps://www.glean.com/platform
featuresBuild generative AI experienceshttps://www.glean.com/platform
featuresSafely scale AI at workhttps://www.glean.com/platform
featuresGet more from every AI requesthttps://www.glean.com/platform
featuresBuilt for enterprise AI.https://www.glean.com/product-drop
featuresGround AI in company contexthttps://www.glean.com/product-drop
featuresBuild generative AI experienceshttps://www.glean.com/product-drop
featuresSafely scale AI at workhttps://www.glean.com/product-drop
featuresGet more from every AI requesthttps://www.glean.com/product-drop
featuresBuilt for enterprise AI.https://www.glean.com/blog/token-efficient-enterprise-ai-platform-buyers-guide
featuresGround AI in company contexthttps://www.glean.com/blog/token-efficient-enterprise-ai-platform-buyers-guide
featuresBuild generative AI experienceshttps://www.glean.com/blog/token-efficient-enterprise-ai-platform-buyers-guide
featuresSafely scale AI at workhttps://www.glean.com/blog/token-efficient-enterprise-ai-platform-buyers-guide

These are first-party product claims, not independent measurements of AI-search visibility.

14

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Competitor gap4 first-page appearances across app glean

Website intelligence — Collected evidence

Website evidence gaps

  • pricing: no usable public page was collected; verify whether the site publishes this evidence.
  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Trust and proof

15

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

No citation-grounded independent review links were found.

Customer proof

Proof typeNamed customer or sourceEvidence
Case studySuper.comcustomer case study — By using Glean’s AI-powered search, employees spent less time hunting for answers and more time on high-impact work. (Super.com saves 1,500+ hours monthly and onboards employees 20% faster with Glean)
Case studyBooking.comcustomer case study — # Booking.com scales AI to 14,000 employees—and redefines work—with Glean See the full customer story ... (Booking.com scales AI to 14,000 employees—and redefines work—with Glean)
Case studyConfluentcustomer case study — Overview Share this customer story: 15k+ hours saved monthly across all Confluent employees using Glean +13% ‍ increase in support team satisfaction regarding information access 1.5+ hours saved (How Confluent saves 15,000+ hours a month with Glean)
Case studyZapiercustomer case study — Zapier uses Glean to unify knowledge previously scattered across internal tools. (How Zapier tackled AI sprawl and doubled ticket deflection rates with Glean)
Case studyWebflowcustomer case study — Share this customer story: 65% ‍ of Webflow employees use Glean for knowledge discovery. (Webflow saves 300+ hours a month with Glean)
Case studyglean.comcustomer case study — # Customer Stories ## See how leading companies put Work AI to work with Glean. (Customer Stories)

Independent mentions

  • AI in Action: Accelerating GTM & Enablement — AJ Tennant, VP of Sales & Success at Glean, and Bradford Jordan, Head of Sales & Partner Performance at Reddit. They dive into how effective enablement strategies can significantly accelerate your go-to-market efforts. Discover how Glean's Work AI Platform up leveled Reddit's sales and enablement processes, driving productivity and efficiency across teams. During this session, you’ll: ... - Understand the specific challenges and solutions implemented by Reddit to enhance sales productivity. - Le
  • Guest Lectures at Glean Academy, Season 1 — Dive into on-demand sessions and learn directly from senior leaders at T-Mobile, Reddit, and Pure Storage as they share proven frameworks for launching, optimizing, and measuring enterprise AI impact. Here's what you'll learn about: ... 1. AI 101: Laying the Foundation for Scalable AI at T-Mobile: Discover a blueprint for establishing scalable AI programs, learning how to find internal champions and make smart, value-focused build-vs-buy decisions. 2. AI 201: Turning AI Adoption Into Business Im
  • This leading financial software provider saved 3k+ hours monthly with Glean — unlocking $2.3M yearly value. — # This leading financial software provider saved 3k+ hours monthly with Glean — unlocking $2.3M yearly value. ... - Over 6.4 million queries were run in a single year, helping ... - Employees spent less time searching and more time focusing on high-value
  • Huntress undergoes wall-to-wall AI transformation through secure Glean agents and MCP This is a CTA — Huntress, a global cybersecurity company, uses Glean to connect governed internal business context with third-party AI agents and expand AI adoption ... building agents for product updates, branded decks and images, operational questions, content creation

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

16

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipArvind Jain is the Founder and CEO of Glean, the AI-powered work assistant that brings people the answers they need to be more productive and happier at work. Prior to Glean, Arvind co-founded and led R&D at Rubrik, a pusource
Contact and supportNot published on the collected pages.—
Legal and privacyThis website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Privacy Policysource
Security and complianceKeep data safe and audit-ready with HIPAA compliance and permission-aware accesssource
Uptime and status page99.9%+ Uptime across core search and AI servicessource
Domain registered1998-11-22—
Domain expires2033-11-21—

Not found on the collected pages: contact and support. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

17

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
AI agent orchestration platform - how coordinated agents run at scaleProduct updateProduct update is publicly available. (source)Not dated

Not found in the collected public sources: public roadmap, changelog or release notes, status page, separate help center or knowledge base.

Technical

18

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Offered as a cloud platform with a browser extension S29.S29
Platforms and appsAvailable as a web app and browser extension S29.S29
API and extensibility (API, SDK, webhooks, MCP, plugins)Provides open APIs, UI-ready web SDK, and headless MCP support S12.S12
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsClaims 99.9%+ uptime across core search and AI services S96.S96
Release activityMonthly product updates are published in a Product Drop Archive S137.S137
19

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered1998-11-22 — Squarespace Domains II LLC
Domain expires2033-11-21
TLS certificateGoogle Trust Services, valid, expires 2027-01-01
Security headersHSTS, CSP, X-Frame-Options
Headers not servedX-Content-Type-Options, Referrer-Policy
Server headercloudflare
Mail handled byaspmx.l.google.com, alt1.aspmx.l.google.com
Nameserversns-cloud-b3.googledomains.com, ns-cloud-b2.googledomains.com

Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s); rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

20

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 99/100
  • Critical issues: 0
  • Warnings: 4
  • Notices: 1

Issues

SeverityIssueValueAffected URL
noticePage is marked noindex—https://www.glean.com/product-drop/october-2026
warningDuplicate title in audit sample2https://www.glean.com/
warningDuplicate title in audit sample2https://www.glean.com/
warningDuplicate meta description in audit sample2https://www.glean.com/
warningDuplicate meta description in audit sample2https://www.glean.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200Glean – Enterprise AI that Works \Agents, Assistant & Search12256290 ms
200October 2026 Monthly Product Drop \Glean1100682 ms
200Glean – Enterprise AI that Works \Agents, Assistant & Search12256110 ms
200AI Platform for Work \Glean Enterprise AI1113566 ms
200Enterprise context for AI1146691 mshttps://www.glean.com/platform/enterprise-context
200App Integrations for Glean – Connect 275+ Apps Instantly1231629 mshttps://www.glean.com/platform/connectors
200Glean APIs: Build Secure Enterprise AI Agents & Integrations1140048 mshttps://www.glean.com/platform/api
200API lookbook: Apps built with Glean APIs1108474 mshttps://www.glean.com/platform/api/lookbook
200AI Security: Protecting Enterprise Data with Glean1172457 mshttps://www.glean.com/platform/security
200Glean Intelligence for token-efficient enterprise AI1121161 mshttps://www.glean.com/platform/intelligence
200AI model routing for lower token costs1114227 mshttps://www.glean.com/platform/auto-routing
200LLM Model Hub \Access, Compare & Deploy Leading AI Models1131448 ms
200AI usage controls & cost governance1131474 mshttps://www.glean.com/platform/cost-controls
200Glean AI Gateway: Enterprise AI Control Plane1135621 mshttps://www.glean.com/platform/ai-gateway
200Enterprise AI Assistant for Work \Glean1152844 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

21

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct80.4%
search6.8%
search organic6.6%
search paid0.2%
social2.1%
social organic2.1%
social paid0.1%
referrals7.2%
paid referrals0.3%
mail2.5%
gen ai0.7%
affiliate0.0%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

22

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Pricing is not publicly disclosed, requiring contact with sales S96. Specific security certifications beyond HIPAA compliance are not detailed S96. Customer counts are not provided, though the site claims Fortune 500 customers S1.

23

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from glean.com, including product pages, platform pages, and customer stories. The evidence catalog includes 146 items, with sources ranging from official product descriptions to customer case studies. External proof search was enabled but no verification requests were made. Limitations include the absence of detailed pricing information and the reliance on vendor-published claims.

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