Overview
Summary
The useful answer before the supporting detail.
Gainsight is a customer success platform that helps companies retain and grow their customers S1. It is used by customer success teams to monitor account health, automate journeys, and leverage AI for risk detection and expansion opportunities S83. The platform provides a unified view of customer data and integrates with various tools to streamline workflows S7.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Gainsight is a customer success platform provider S1.
- Core purpose: Helps companies retain and grow customers S1.
- Intended users: Customer success teams and organizations S83.
- Product scope: A platform with modules for customer success, product experience, and customer education S7 S97 S93.
- Positioning: Positions as the industry's leading customer success platform S1.
- Claimed distinction: Offers AI-driven insights and automation for proactive customer success S83.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| Customer Success Managers | Monitor account health and prioritize at-risk accounts S83. |
| Customer Education Teams | Deliver training and certifications to drive adoption S1 S93. |
| Product Teams | Use product usage data to improve onboarding and reduce churn S97. |
| Revenue Leaders | Identify expansion opportunities and forecast renewals S83 S93. |
Traffic and search
SEO analysis
Collected Oct 22, 2026gainsight.com: an estimated 124,530 total monthly visits and about 43,835 monthly organic visits across 5,369 ranking keywords. Scout crawled 15 pages and measured a technical health score of 96/100.
Search summary
The useful answer before the supporting detail.
Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. gainsight.com: an estimated 124,530 total monthly visits and about 43,835 monthly organic visits across 5,369 ranking keywords. Scout crawled 15 pages and measured a technical health score of 96/100.
- Total traffic (modeled): 124,530 monthly visits across all channels.
- Organic search traffic (estimated): 43,835 monthly visits from search.
- Strongest sampled ranking: consumer life cycle at position 1.
- Leading page in the collected evidence: https://www.gainsight.com/essential-guide/the-customer-journey-and-lifecycle/.
- Closest measured organic competitor: zendesk.com, appearing 2 times in the sampled first-page SERPs.
- Technical crawl: 15 pages, health score 96/100.
Website intelligence — Collected evidence
Company identity and positioning
| Page type | Evidence | Source |
|---|---|---|
| features | Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. | https://www.gainsight.com/ |
| features | Your Privacy | https://www.gainsight.com/ |
| features | Strictly Necessary Cookies | https://www.gainsight.com/ |
| features | Functional Cookies | https://www.gainsight.com/ |
| features | Performance Cookies | https://www.gainsight.com/ |
| features | Targeting Cookies | https://www.gainsight.com/ |
| features | The Customer Retention Platform | https://www.gainsight.com/ |
| features | Gainsight gives your team and AI agents the context to act at the right moment, so you can retain and grow more customers. | https://www.gainsight.com/ |
| features | Trusted by teams that take retention seriously | https://www.gainsight.com/ |
| features | Apps and agents ready to work for your team without starting from scratch. | https://www.gainsight.com/ |
| features | Explore | https://www.gainsight.com/ |
| features | Drive retention and expansion with the industry’s leading Customer Success platform. | https://www.gainsight.com/ |
Domain performance
Modeled total traffic, six-month trend, engagement, countries, and domain identity.
Total website traffic
Six-month trafficModeled monthly visits
Monthly visits124,530
Global rank#318,797
Top-country rankUS #228,935
Bounce rate44.1%
Pages per visit2.17
Visit duration48s
| Month | Modeled visits |
|---|---|
| 2026-04 | 146,239 |
| 2026-05 | 137,608 |
| 2026-06 | 131,877 |
| 2026-07 | 155,155 |
| 2026-08 | 168,456 |
| 2026-09 | 124,530 |
Top visitor countries
| Country | Name | Traffic share |
|---|---|---|
| US | United States | 39.3% |
| GB | United Kingdom | 14.9% |
| IN | India | 4.6% |
| CA | Canada | 4.0% |
| BR | Brazil | 3.1% |
39.3%United States
United States39.3%United Kingdom14.9%India4.6%Canada4.0%Brazil3.1%Other34.1%
Domain identity
| Signal | Value |
|---|---|
| Registered | Dec 9, 2001 |
| Last changed | Sep 16, 2022 |
| Expires | Dec 9, 2026 |
| WHOIS server | whois.verisign-grs.com |
| DNSSEC | Not signed |
| Nameservers | NS07.DOMAINCONTROL.COM, NS08.DOMAINCONTROL.COM |
Website capture
Organic keywords
Top keywords and an independent Google result page.
Top organic keywords
| Keyword | Volume | CPC | Estimated value |
|---|---|---|---|
| gainsight | 14,910 | $17.84 | $6,210 |
| gainsight careers | 410 | $0.19 | $340 |
| customer success manager | 9,770 | $0.66 | $300 |
| gainsight surveys | 150 | $24.63 | $270 |
| intercom gainsight | 120 | $0.00 | $230 |
Independent Google result page
Query: consumer life cycle
| Position | Title | URL | Description |
|---|---|---|---|
| 1 | The Essential Guide to The Customer Lifecycle: Five Key ... | https://www.gainsight.com/essential-guide/the-customer-journey-and-lifecycle/ | The five core customer lifecycle stages—reach, acquisition, conversion, retention, and loyalty—each present unique opportunities to deliver value and strengthen ... |
| 2 | Customer lifecycle management: Definition, strategy, + 5 ... | https://www.zendesk.com/blog/customer-experience/retention/customer-lifecycle-management/ | The 5 customer lifecycle stages · 1. Awareness · 2. Engagement · 3. Conversion · 4. Retention · 5. Loyalty. Customer loyalty happens when all ... |
| 3 | Customer Lifecycle Stages: A 5-Step Framework | https://www.optimove.com/resources/blog/customer-lifecycle-stages-insights-and-actions | The 5 Customer Lifecycle Stages · 1. Awareness / Reach · 2. Acquisition / Consideration · 3. Conversion / Purchase · 4. Retention / Engagement. |
| 4 | What Are the Stages of the Customer Lifecycle? | https://emplifi.io/resources/blog/what-are-the-stages-of-the-customer-lifecycle/ | What are the customer lifecycle stages? · Stage 1: Awareness · Stage 2: Engagement · Stage 3: Evaluation · Stage 4: Purchase · Stage 5: Product ... |
| 5 | Customer Lifecycle: Definition, 6 Stages & Advantages | | https://www.questionpro.com/blog/customer-lifecycle/ | The customer lifecycle describes the consumer's process when they first notice and consider and buy your product, use it, and maintain brand loyalty. |
| 6 | Customer Life Cycle Management (CLM): The Ultimate Guide | https://www.forbes.com/advisor/business/customer-lifecycle-management/ | The customer life cycle features five stages: awareness, acquisition, conversion, retention and loyalty. |
| 7 | What is Customer Lifecycle Marketing? Definition, Stages & ... | https://emarsys.com/learn/blog/lifecycle-marketing/ | The five stages: Acquisition, conversion, growth, retention, and loyalty and advocacy. Win-back is a cross-cutting motion that re-engages ... |
| 8 | Customer Lifecycle | https://www.youtube.com/watch?v=bngkGJbLXko | If You Don't Understand Valuation, You Don't Understand Business. Roland Frasier · 208K views ; Why Scammers Wait 3 Seconds Before Speaking When ... |
| 9 | Customer Life Cycle Stages: The 6 Stages Explained | https://kissmetrics.io/blog/customer-life-cycle-stages | The customer life cycle has six stages: awareness, acquisition, activation, retention, revenue, and referral. Each has its own entry event, its ... |
| 10 | What is Customer Lifecycle: Definition, Stages & Tips | https://yespo.io/glossary/customer-lifecycle | The customer lifecycle is the journey of stages a customer goes through with a brand—from initial awareness and consideration to purchase, ... |
Important pages
Pages earning the most estimated search traffic in the sample.
Website intelligence — Collected evidence
Prioritized website intelligence pages
| Type | Page | Words | Change | URL |
|---|---|---|---|---|
| features | Customer Success and Retention Platform \ | playwright | 953 | new |
| pricing | Gainsight Pricing \ | Gainsight | playwright | 953 |
| pricing | Request Pricing \ | playwright | 530 | new |
| features | Gainsight Customer Platform | 1,142 | new | https://www.gainsight.com/platform/ |
| features | Product Experience Platform \ | playwright | 1,282 | new |
| features | Customer & Product Feedback Software \ | playwright | 1,090 | new |
| features | Automation Anywhere Unifies Community and Learning Into One Journey to Drive 2x Higher Product Adoption \ | playwright | 2,090 | new |
| features | Drift Leverages the Gainsight Platform to Catalyze a Value-Generating Digital Customer Success Strategy \ | playwright | 935 | new |
| features | Software AG Launches Digital Customer Success with Gainsight’s Customer Success and Product Experience Solutions \ | static | 1,198 | new |
| features | Software AG Launches Digital Customer Success with Gainsight’s Customer Success and Product Experience Solutions \ | static | 1,198 | new |
| features | Digital Customer Hub \ | static | 565 | new |
| features | Product Analytics Software - Product Analytics Tool \ | static | 266 | new |
| features | Software for Product Engagements \ | static | 251 | new |
| features | In App Feedback Software \ | static | 284 | new |
| features | AI Tool Solution Buying Checklist \ | static | 137 | new |
Features
| Page type | Evidence | Source |
|---|---|---|
| features | [Skip to content](#content) | https://www.gainsight.com/ |
| features | Join us at Pulse! Take £150 off with code SAVE150 | https://www.gainsight.com/ |
| features | ](https://gainsightpulse.com/europe/) | https://www.gainsight.com/ |
| features | The Customer Retention Platform | https://www.gainsight.com/ |
| features | thing growing. | https://www.gainsight.com/ |
| features | Gainsight gives your team and AI agents the context to act at the right moment, so you can retain and grow more customers. | https://www.gainsight.com/ |
| features | Get a Demo | https://www.gainsight.com/ |
| features | Take a Tour | https://www.gainsight.com/ |
| features | Trusted by teams that take retention seriously | https://www.gainsight.com/ |
| features | 0 | https://www.gainsight.com/ |
| features | 0 | https://www.gainsight.com/ |
| features | 0 | https://www.gainsight.com/ |
| features | 0 | https://www.gainsight.com/ |
| features | Agentic AI, your way. | https://www.gainsight.com/ |
| features | Buy the foundation. | https://www.gainsight.com/ |
| features | Build your advantage. Hand off the rest. | https://www.gainsight.com/ |
| features | No assembly required. | https://www.gainsight.com/ |
| features | Apps and agents ready to work for your team without starting from scratch. | https://www.gainsight.com/ |
| features | Explore | https://www.gainsight.com/ |
| features | Add what makes your business yours. | https://www.gainsight.com/ |
Pricing and plans
| Page type | Evidence | Source |
|---|---|---|
| pricing | Gainsight Pricing | https://www.gainsight.com/pricing/ |
| pricing | Request Pricing | https://www.gainsight.com/pricing/ |
| pricing | Learn More | https://www.gainsight.com/pricing/ |
| pricing | Free Trial | https://www.gainsight.com/pricing/ |
| pricing | Learn More | https://www.gainsight.com/pricing/ |
| pricing | Learn More | https://www.gainsight.com/pricing/ |
| pricing | Request Pricing Information | https://www.gainsight.com/resource/pricing/ |
| pricing | Have a question with pricing? Fill out this form and we’ll be in contact with you shortly. | https://www.gainsight.com/resource/pricing/ |
Integrations and supported platforms
No supporting public-page evidence was collected for this category.
Product and company updates
No supporting public-page evidence was collected for this category.
Rank tracking
Persistent keyword baselines and position movement.
This analysis created the first position baseline at 2026-10-22T03:28:25.722Z. Movement appears after the next fresh analysis using the same location and language.
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Customer 360 & Health | Provides a unified view of account health, product usage, support history, and AI-generated sentiment S83. |
| AI Agents | Automates risk scoring, sentiment analysis, and workflow triggers from customer interactions S83. |
| Journey Orchestration | Automates customer journeys with emails, in-app guides, and human touchpoints S83. |
| Success Plans | Creates AI-generated plans tied to business outcomes S83. |
| Product Experience | Offers in-app guidance, onboarding journeys, and targeted messaging S97. |
| Customer Education | Provides academies and training to turn customers into product experts S1. |
| MCP Integration | Connects customer context to AI workflows via MCP S83. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| MCP | AI interface | Connects Gainsight data to any MCP-enabled LLM S7. |
| Skilljar | Integration | Unifies customer education with community S14. |
| Customer Communities | Integration | Provides a branded community hub with federated search S14. |
| Native CS/CRM integrations | Integration | Ties product investments to bookings and retention S97. |
| C# and Java SDKs | SDK | Enables custom desktop app instrumentation S97. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Essentials | Contact sales S93 | Standard integrations S93 | 10 full users, 100 customers per user, unlimited viewer licenses S93 |
| Enterprise | Contact sales S93 | Premium integrations, company news, renewal forecasting, sponsor tracking S93 | 20 full users, 200 customers per user S93 |
Competition
Competitive landscape
Domains competing for the same organic search demand.
Sampled competitors
| Competitor | First-page appearances | Sampled queries | Average position | Queries observed |
|---|---|---|---|---|
| zendesk.com | 2 | 2 | 2 | consumer life cycle, client service focus |
| optimove.com | 1 | 1 | 3 | consumer life cycle |
| launchnotes.com | 1 | 1 | 3 | client service focus |
| questionpro.com | 1 | 1 | 4 | consumer life cycle |
| teams-titles.hr.ufl.edu | 1 | 1 | 4 | client service focus |
| emplifi.io | 1 | 1 | 5 | consumer life cycle |
| hr.uiowa.edu | 1 | 1 | 5 | client service focus |
| forbes.com | 1 | 1 | 6 | consumer life cycle |
| ca.indeed.com | 1 | 1 | 6 | client service focus |
| emarsys.com | 1 | 1 | 7 | consumer life cycle |
Website intelligence — Collected evidence
Customers, testimonials, and first-party review claims
No supporting public-page evidence was collected for this category.
Independent review sources discovered
No links to supported independent review platforms were discovered on the collected pages.
Backlink profile
Authority and referring-domain signals.
Backlink comparison profile
- Domain rating: 80/100
- Backlinks: 17,162,584
- Referring domains: 11,822
- Dofollow backlinks: 100.0%
- Dofollow referring domains: 80.0%
Collection decision
The Scout search index remains intentionally excluded from automatic Scout analysis. This Scout traffic model profile costs 5 credits (0.5 cents) and is included in the first comparison run so its usefulness can be judged before the recurring collection is finalized.
AI visibility
Measured ChatGPT and Google AI mentions with cited sources.
AI-assistant referral traffic
- Estimated current generative-AI referral share: 3.2%
| Month | Traffic share | Source |
|---|---|---|
| — | — | All AI assistants |
| — | — | All AI assistants |
Website intelligence — Collected evidence
Site-stated AI capabilities
| Page type | Evidence | Source |
|---|---|---|
| features | Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. | https://www.gainsight.com/ |
| features | Gainsight gives your team and AI agents the context to act at the right moment, so you can retain and grow more customers. | https://www.gainsight.com/ |
| features | Automation Anywhere is a leader in agentic process automation, having evolved from robotic process automation (RPA) to a platform where customers build and run AI agents. For years its community and its learning programs lived on separate teams and separate tools, and customers struggled to find what they needed. The Pathfinder Community and Learning team fixed that by building both on Gainsight — Customer Communities first, then Skilljar — and integrating them into a single hub with one login and one navigation. The payoff shows up in usage: engaged customers adopt at roughly twice the rate of those who don’t, and they leave with the data and vocabulary to make a compelling case for automation internally. | https://www.gainsight.com/customer/automation-anywhere-unifies-community-and-learning-into-one-journey-to-drive-2x-higher-product-adoption/ |
| features | Gainsight gives your team and AI agents the context to act at the right moment, so you can retain and grow more customers. | https://www.gainsight.com/ |
| features | Agentic AI, your way. | https://www.gainsight.com/ |
| features | Staircase AI | https://www.gainsight.com/ |
| features | ](/staircase-ai/)[ | https://www.gainsight.com/ |
| features | Staircase AI | https://www.gainsight.com/platform/ |
| features | ](/staircase-ai/)[ | https://www.gainsight.com/platform/ |
These are first-party product claims, not independent measurements of AI-search visibility.
Marketing opportunities
Actions calculated directly from the collected evidence.
| Opportunity | Recommended action | Evidence |
|---|---|---|
| Competitor gap | Review the sampled queries where zendesk.com appears. | 2 first-page appearances across consumer life cycle, client service focus |
Website intelligence — Collected evidence
Website evidence gaps
- integrations: no usable public page was collected; verify whether the site publishes this evidence.
- customers: no usable public page was collected; verify whether the site publishes this evidence.
- reviews: no usable public page was collected; verify whether the site publishes this evidence.
- changes: no usable public page was collected; verify whether the site publishes this evidence.
- identity: no usable public page was collected; verify whether the site publishes this evidence.
- technical: no usable public page was collected; verify whether the site publishes this evidence.
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| G2 | Gainsight Inc. Products / Read 2701 Reviews on G2 | Grounded web search | # Gainsight Inc. 4.5 out of 5 stars 5 star 71% 4 star 24% 3 star 3% 2 star 0% 1 star 0% 2,701 reviews - 5 profiles - 16 categories ... leader and there is a lot of content within their documentation and Community to digest The regular |
| TrustRadius | Gainsight CS Reviews from Real Users / TrustRadius | Grounded web search | While the platform offers clear benefits in operational efficiency and risk mitigation, reviewers frequently identify areas for improvement. A significant concern for 71% of reviewers is the complexity and limitations of reporting and dashboards. The user interface is often described as clunky and unintuitive, and the system can be overwhelming for new users, requiring substantial administrative effort. Despite these challenges, the overall sentiment indicates a positive impact on business objec |
| Oliv.ai | Gainsight Reviews 2026: We Analyzed 600+ User Ratings. Worth It? | Grounded web search | Reddit Sentiment Analysis Summary / Sentiment / Frequency / Primary Themes / / --- / --- / --- / / Negative / ~60% of threads / Complexity, cost, admin burden, bugs / / Mixed / ~25% of threads / Powerful but frustrating, high maintenance / / Positive / ~15% of threads / Journey orchestration, task delegation, Salesforce integration / |
| topickz.com | Gainsight: Reviews, Pricing, Funding & Company Profile (2026) / TopickZ.com | Grounded web search | ## Gainsight ratings across the web Aggregated from the major review platforms. Each links to the source. G2 4.4/5 1,700 reviews Capterra 4.4/5 200 reviews Gartner 4.3/5 380 reviews Clutch NA Also rated: TrustRadius 8.0/10 (480). |
| csleadership-unlocked.com | Gainsight Review – Customer Success Leadership Unlocked | Grounded web search | - “Gainsight’s Customer 360 gives unparalleled visibility into every customer touchpoint.” — ... of Customer Success, G2 - “The rule engine and automation features have made our ... Manager, TrustRadius - “Great for managing renewals and expansions; it’s |
| articulate.com | Gainsight Boosts Course Completions by 67% With Articulate 360 / Articulate | Grounded web search | After its authors experienced difficulty using Adobe Captivate, Gainsight switched to Rise 360, part of the Articulate 360 platform. Rise 360’s ease of use was the primary reason for the shift. Course authors find that it’s more straightforward to use compared with Adobe Captivate. They consider Rise 360’s block templates user-friendly and helpful in creating engaging content quickly. Additionally, the Review 360 tool makes the stakeholder and peer review process fast and efficient. Overall, the |
Customer proof
| Proof type | Named customer or source | Evidence |
|---|---|---|
| Case study | Rockwell Automation | customer case study — ## Trusted by customers, loved by users. (Customers / Gainsight Software) |
| Case study | FeaturedCustomers | testimonial — # Gainsight Read 239 Gainsight reviews and testimonials from customers, explore 174 case studies and customer success stories, and watch 81 customer videos to see why companies chose Gainsight as their Customer Success Softwa… (494 Gainsight Customer Reviews & References / FeaturedCustomers) |
| Case study | zight.com | customer case study — Saved 40+ hours per month $10K+ saved every year Increased customer satisfaction Improved time to resolution ... (Gainsight + Zight Case Study) |
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | Gainsight is founded. Customer Success, prepare to become a category! | source |
| Contact and support | Not published on the collected pages. | — |
| Legal and privacy | Not published on the collected pages. | — |
| Security and compliance | Single SSO across both Skilljar and Communities | source |
| Uptime and status page | Not published on the collected pages. | — |
| Domain registered | 2001-12-09 | — |
| Domain expires | 2026-12-09 | — |
Not found on the collected pages: contact and support, legal and privacy, uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Guide and Grow your Customers with Success Plans / Gainsight Software | Guide | Guides, comparisons, pricing breakdowns, use cases, and how-to articles. (source) | Not dated |
| How To Plan A Budget Your Boss Can't Say No To / Gainsight | Guide | Guides, comparisons, pricing breakdowns, use cases, and how-to articles. (source) | Not dated |
| 4 Types of Product Analytics You Need to Build a Better Roadmap / Gainsight Software | Roadmap | Ask, “What’s next on our product roadmap?” and you might find yourself drowning in an overwhelming amount of opinions. There’s a tried-and-true way to cut (source) | Not dated |
| About Gainsight | Product update | Product update is publicly available. (source) | Not dated |
| Gainsight Pricing / Customer Success Software / Gainsight | Roadmap | Public product roadmap. (source) | Not dated |
| Product Experience Platform / Enhance User Adoption with Gainsight | Roadmap | Public product roadmap. (source) | Not dated |
| 10 Product Industry Influencers You Should Be Following / Gainsight Software | Roadmap | Public product roadmap. (source) | Not dated |
Not found in the collected public sources: changelog or release notes, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Cloud-based platform S7. | S7 |
| Platforms and apps | Web application S7. | S7 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | Offers MCP, CLI, and SDKs for extensibility S7 S97. | S7 S97 |
| Data ownership and export | Not published on the collected pages. | — |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | Not published on the collected pages. | — |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 2001-12-09 — GoDaddy.com, LLC |
| Domain expires | 2026-12-09 |
| First archived | 2004-03-24 — web archive |
| TLS certificate | Let's Encrypt, valid, expires 2027-01-05 |
| Security headers | HSTS, CSP, X-Content-Type-Options, X-Frame-Options |
| Headers not served | Referrer-Policy |
| Server header | cloudflare |
| Mail handled by | us-smtp-inbound-1.mimecast.com, us-smtp-inbound-2.mimecast.com |
| Nameservers | pdns111.ultradns.net, ns08.domaincontrol.com |
Not measurable: rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.
Technical site audit
A bounded multi-page crawl with page-level issues and URLs.
Scout — Bounded technical crawl
- Pages crawled: 15 of 15 maximum
- Technical health: 96/100
- Critical issues: 0
- Warnings: 10
- Notices: 6
Issues
Crawled pages
| Status | Title | H1s | Words | Response | URL |
|---|---|---|---|---|---|
| 200 | Customer Success and Retention Platform \ | Gainsight | 1 | 958 | 371 ms |
| 200 | Customer Success and Retention Platform \ | Gainsight | 1 | 958 | 167 ms |
| 200 | Schedule a Demo \ | Gainsight Software | 1 | 691 | 175 ms |
| 200 | Gainsight Pricing \ | Customer Success Software \ | Gainsight | 1 | 1175 |
| 200 | Customers \ | Gainsight Software | 1 | 1241 | 373 ms |
| 200 | Customer Intelligence Platform \ | Staircase AI by Gainsight | 1 | 1195 | 167 ms |
| 200 | Gainsight \ | Customer Success Software for Outcomes, Retention, and Growth | 1 | 1397 | 175 ms |
| 200 | Gainsight Atlas \ | AI Agents for Retention & Customer Growth | 1 | 871 | 186 ms |
| 200 | Skilljar by Gainsight - Turn Learning Into Retention & Revenue | 1 | 1682 | 367 ms | https://www.gainsight.com/skilljar/ |
| 200 | Community Software for Engagement \ | Gainsight | 1 | 1623 | 194 ms |
| 200 | Product Experience Platform \ | Enhance User Adoption with Gainsight | 1 | 1350 | 192 ms |
| 200 | Gainsight Customer Platform | 1 | 1123 | 188 ms | https://www.gainsight.com/platform/ |
| 200 | Marketplace \ | Gainsight Software | 1 | 1933 | 200 ms |
| 200 | Digital Customer Hub \ | Gainsight Software | 1 | 1111 | 175 ms |
| 200 | Gainsight Essentials \ | Gainsight Software | 1 | 1104 | 201 ms |
This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.
Search Console and Analytics
First-party search and behavioral data connection state.
Modeled acquisition channels
| Channel | Estimated share |
|---|---|
| direct | 31.9% |
| search | 46.8% |
| search organic | 44.6% |
| search paid | 2.1% |
| social | 2.5% |
| social organic | 1.6% |
| social paid | 0.8% |
| referrals | 7.8% |
| paid referrals | 4.8% |
| 3.1% | |
| gen ai | 3.2% |
| affiliate | 0.0% |
| other | 0.0% |
First-party connections
| Integration | Status | Data available after connection |
|---|---|---|
| Google Search Console | Not connected | Clicks, impressions, CTR, average position, queries, pages, countries, and devices |
| Google Analytics | Not connected | Organic sessions, engagement, landing pages, conversions, geography, and devices |
No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention specific competitors. Evidence gaps include lack of detailed pricing, customer counts, and independent reviews. Open questions remain about deployment options and data export capabilities.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from gainsight.com, including product, pricing, and company pages. External proof search was used to discover a review profile, but its content was not collected. Limitations include reliance on vendor-provided information and lack of independent verification.
- Official Websitehttps://www.gainsight.com/customer-success/Verified
- Official Websitehttps://www.gainsight.com/company/Verified
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