Site Search · Reviewed 23 Oct 2026

Cludo

AI-powered site search for content-heavy websites.

· cludo.com ↗

Paid against free › Site Search › Cludo

Cludo at a glance

Overview

01

Summary

The useful answer before the supporting detail.

Cludo is an AI-powered site search solution for content-heavy websites, helping visitors find answers faster and reducing support tickets S135. It is used by web managers and organizations to improve search relevance and analytics, addressing the limitations of basic CMS search S1. The main practical value is its easy implementation and data-driven insights that improve the user experience S1.

02

Product identity and positioning

Name, category, positioning, audience, and first-party claims.

  • Identity: Cludo is an AI-powered site search product for content-heavy websites S135.
  • Core purpose: It solves the problem of poor CMS search that leads to visitor frustration and abandonment S1.
  • Intended users: Web managers and organizations seeking better site search and analytics S135.
  • Product scope: A single search platform with AI features, analytics, and customization tools, not a broader product family S12.
  • Positioning: Cludo positions itself as an easy-to-implement, data-driven alternative to built-in CMS search S1.
  • Claimed distinction: It claims to provide quality search with easy customization and behavioral data, unlike basic CMS search S1.
03

Use cases and audiences

Who the product serves and the jobs it is designed to handle.

AudiencePractical use case
Web managersImprove site search to reduce support tickets and enhance user experience S135.
Content-heavy organizationsHelp visitors find answers faster with AI-powered search S12.
Public sectorProvide accessible, compliant search for government websites S20.
Multi-domain organizationsEnable federated search across multiple websites S1.

Features

09

Features and capabilities

Core functions and evidence-backed product capabilities.

CapabilityWhat it does
AI SummaryProvides AI-generated answers at the top of results based on your content S12.
AI ModeOffers an interactive AI search experience for deeper exploration S12.
Search AnalyticsTracks user searches and trends to inform content decisions S12 S1.
Relevance ControlsAdjust rankings, synonyms, and misspellings to improve result accuracy S1 S12.
Experience BuilderNo-code tool to customize search and AI experiences, including chatbots and 404 pages S33 S12.
Intelligent 404Automatically suggests relevant content on broken links to retain visitors S38.
AccessibilityConforms to WCAG 2.0 AA and Section 508, with keyboard and focus support S20.
Feedback ModuleCollects one-click user feedback on search results, aggregated in the dashboard S29.
10

Integrations and ecosystem

Connected products, exports, APIs, and workflow compatibility.

Integration or interfaceTypeWhat it enables
CMS integrations (WordPress, Drupal, Sitecore, etc.)IntegrationSeamless search integration with major CMS platforms S1 S162.
APIAPICustom integrations and full customization of search interfaces S20 S135.
Experience BuilderExtension frameworkNo-code design of AI chat, summary, and 404 pages S12 S33.
Federated searchIntegrationSearch across multiple connected domains from one index S1.
Siteimprove Accessibility CheckerIntegrationAutomated accessibility validation during development S20.

Pricing

11

Pricing and plans

Published plans, free access, trials, credits, and pricing limitations.

Plan or offerVerified price and billingIncludedLimits
AI SearchContact sales; flat annual rate S162Rankings, synonyms, misspellings, intelligent 404 pages S162Not published S162
Enterprise SearchContact sales; annual S162Multi-source secure federated indexing S162Not published S162
AI Layers (Chat, Summary, Mode)From 8,000 USD; annual S162AI features scoped to expected usage S162US or EU hosting S162

Competition

12

Competitive landscape

Domains competing for the same organic search demand.

Sampled competitors

CompetitorFirst-page appearancesSampled queriesAverage positionQueries observed
en.wikipedia.org223.5cludo, what is boosting
youtube.com215what is boosting
aws.amazon.com112what is boosting
linkedin.com113cludo
ibm.com113what is boosting
gartner.com114cludo
reddit.com114what is boosting
facebook.com115cludo
amazon.com116cludo
datacamp.com116what is boosting

Website intelligence — Collected evidence

Customers, testimonials, and first-party review claims

No supporting public-page evidence was collected for this category.

Independent review sources discovered

Website intelligence — Scout synthesis

First-party claims:

  • Cludo differentiates by using AI Search that understands user intent, not just keywords, unlike most CMS search tools W67.
  • The platform offers AI layers (AI Summary, AI Chat) that can be added on top of existing search, providing answers instead of links W70.
  • Cludo emphasizes service quality, with a G2 review stating "their SERVICE is incredible" and "makes Cludo the CLEAR stand out in their vertical" W6W7.

Scout inference: The catalog does not include direct competitor comparisons or market positioning data. The evidence suggests Cludo competes on AI-powered search accuracy, service, and flexibility, but no specific competitor names or market share are mentioned.

14

AI visibility

Measured ChatGPT and Google AI mentions with cited sources.

AI-assistant referral traffic

  • Estimated current generative-AI referral share: 1.7%

Scout traffic model did not return a separate AI-referral trend series for this domain.

Website intelligence — Collected evidence

Site-stated AI capabilities

Page typeEvidenceSource
otherUnified AI Site Search with AI Summary, Chat, & Mode. Capture user intent, deliver instant answers, and reduce support tickets site-wide.https://cludo.com/
otherBuilt for Web Managers, Cludo’s AI Search uses natural language processing to understand intent, while reducing support tickets and creating better site experiences.https://cludo.com/
otherAI Answers for Search and Chathttps://cludo.com/
featuresHelp visitors find answers faster with accessible AI-powered search, AI Mode, AI Summary, search analytics, relevance controls, and more! All in one platform that’s easy to manage.https://cludo.com/features/
featuresSelf-service help on any page. A chat interface that understands what visitors mean and answers from your content, with optional AI Canned Responses for questions you want answered your way.https://cludo.com/features/
features**Read-aloud for AI Summary is now live****.Visitors can now listen to AI Summary responses with a built-in play/pause button, making answers more accessible and convenient to consume. Enabled per experience in Experience Builder with no code required, the feature uses the visitor’s browser for speech synthesis, works across most modern browsers, and automatically detects the correct language for multilingual summaries.https://cludo.com/resources/product-updates/
features**Cludo customers can now build their own AI Summary** through the Experience Builder. This release lets you configure AI Summary, including Legacy Inline Template, Rich Inline Template, and custom SERPs.https://cludo.com/resources/product-updates/
featuresLearn how to **migrate from legacy AI Summary to the Experience Builder here**!https://cludo.com/resources/product-updates/
features****Role-based content filtering is now available for AI Chat users. When calling the Q&A API, you can pass a `filters` field in the request payload, the same way filters are applied in standard search. The AI Chat will then only generate answers based on content that matches the specified filter – meaning users will never receive answers derived from content they are not authorized to see.https://cludo.com/resources/product-updates/
features****Lists generated within the Rich Inline Template AI Summary component now include default styling out of the box. Additionally, the ‘language’ parameter is no longer sent by default to the AI Summary – providing better support for multilingual content. If the language is not specified, the AI Summary will respond in the language of the query.https://cludo.com/resources/product-updates/
features**Multilingual Support for AI Summaryhttps://cludo.com/resources/product-updates/
features**Customers can now choose to have the AI Summary generated in the same language as the search query, rather than a fixed default language. Learn more about implementing AI Summary here!https://cludo.com/resources/product-updates/
featuresHelp visitors find answers faster with accessible AI-powered search, AI Mode, AI Summary, search analytics, relevance controls, and more! All in one platform that’s easy to manage.https://cludo.com/features/
featuresMost CMS search tools rely on simple keyword matching. Cludo uses AI Search to understand what users mean and not just what they type – returning more accurate results with less friction.https://cludo.com/features/
featuresSee more about AI Searchhttps://cludo.com/features/
featuresThe AI layer.https://cludo.com/features/
featuresCludo’s AI layers sit on top of your search, so visitors get clear answers instead of a list of links. Every answer comes from your own trusted content. Add one layer or all of them, on top of Cludo search or the search you already have.https://cludo.com/features/
featuresAnswers at the top of the results page. AI Summary reads your content and gives visitors a direct answer before they start clicking.https://cludo.com/features/
featuresSelf-service help on any page. A chat interface that understands what visitors mean and answers from your content, with optional AI Canned Responses for questions you want answered your way.https://cludo.com/features/
features**Read-aloud for AI Summary is now live****.Visitors can now listen to AI Summary responses with a built-in play/pause button, making answers more accessible and convenient to consume. Enabled per experience in Experience Builder with no code required, the feature uses the visitor’s browser for speech synthesis, works across most modern browsers, and automatically detects the correct language for multilingual summaries.https://cludo.com/resources/product-updates/

These are first-party product claims, not independent measurements of AI-search visibility.

Website intelligence — Scout synthesis

First-party claims:

  • Cludo's AI Summary generates answers at the top of search results, grounded in the customer's content W71.
  • AI Chat allows visitors to ask follow-up questions and receive contextual answers W72W237.
  • AI Summary supports multilingual responses, responding in the language of the query W117W119.
  • Role-based filtering in AI Chat ensures users only receive answers from content they are authorized to see W115.

Scout inference: The catalog does not provide data on Cludo's own visibility in AI search engines (e.g., ChatGPT, Perplexity). The evidence describes Cludo's AI features for its customers, not its own AI visibility.

15

Marketing opportunities

Actions calculated directly from the collected evidence.

OpportunityRecommended actionEvidence
Striking-distance keywordVolume 2,900 · https://cludo.com/what-is-boosting-and-why-is-important-for-your-search/
Important pagehttps://cludo.com/what-is-boosting-and-why-is-important-for-your-search/ · 6 sampled keywords · best position 5
Competitor gap2 first-page appearances across cludo, what is boosting

Website intelligence — Collected evidence

Website evidence gaps

  • integrations: no usable public page was collected; verify whether the site publishes this evidence.
  • customers: no usable public page was collected; verify whether the site publishes this evidence.
  • reviews: no usable public page was collected; verify whether the site publishes this evidence.
  • changes: no usable public page was collected; verify whether the site publishes this evidence.
  • identity: no usable public page was collected; verify whether the site publishes this evidence.
  • technical: no usable public page was collected; verify whether the site publishes this evidence.

Website intelligence — Scout synthesis

First-party claims:

  • Cludo offers a free search audit: "Get your search audit →" W1.
  • The platform provides search analytics that reveal top searches, zero-result queries, and content gaps, enabling content optimization W16W94W238.
  • Search-triggered banners can promote timely content, such as election dates or snow closures W142W215W239.
  • Customer stories include Boise State University and City of Reykjavík, providing social proof W19W22.

Scout inference: The evidence suggests Cludo can help customers improve on-site SEO by identifying user intent and content gaps, but the catalog does not include specific marketing opportunities for cludo.com itself (e.g., content ideas, link building).

Trust and proof

16

Customers, proof, and reviews

Published proof, customer signals, and review evidence.

Independent reviews

PlatformPageHow it was foundNote
CapterraCludo Software Pricing, Alternatives & More 2026 / CapterraGrounded web search3.0 (1) ... To expensive compared to eg. www.sitesearch360.com, which is way cheaper and offers even more functionality. ... Ease to manage, with a simple and intuitive backend. ... Cons ... - You can't delete searches with personal information backend or filter away certain results. This means that personal customer information clould be stored on Cludos servers. - The search engine is not very good at handling typos (maybe, this is only in danish???) - When searching for employees, the solutio
G2Compare Algolia and Cludo Search Social Share OptionsGrounded web searchCludo Search(28)4.3 out of 5Cludo Search ... Cludo Search ... Cludo Search ... Cludo search is fast, efficient, user and administration friendly and has excellent customer service. They continue to add features and improve their platform. Most Helpful Critical Review
TrustpilotCludo Reviews / Read Customer Service Reviews of cludo.comGrounded web search# Cludo Reviews 3 ... 3.9 ... 3.9 ... ## Cludo Site Search Configuring and reporting are both intuitive and user-friendly with Cludo. Their ability to easily accommodate my company's need for multiple independent search engines was also a huge plus relative to other platforms we tested. I'm pleased with the support their team offers and would gladly recommend the product to other web professionals. May 15, 2024 Unprompted review
cludo.comAI Site Search for Content-Heavy Websites - CludoGrounded web search### 4.4/5 G2 Score ### 99.99% Server Uptime ### 100% ... “What stands out is their support and genuine, human service. As a senior developer at a large Colorado university, I truly value our relationship with Cludo.” Read the full G2 review →
cludo.comCustomer Stories - CludoGrounded web search“What stands out is their support and genuine, human service. As a senior developer at a large Colorado university, I truly value our relationship with Cludo.” G2 review ... I want and need. I can quickly login at anytime to make changes and see what my

Customer proof

Proof typeNamed customer or sourceEvidence
Case studyBobcatcustomer case study — # 600% Lead Growth at Bobcat: The Role of Site Search for a Global Manufacturer Equipment manufacturing Global, with regional sites Cludo customer since ... (The Role of Site Search for Global Manufacturer Bobcat / Cludo)
Case studyChesterfield Countycustomer case study — Since implementing Cludo, Chesterfield County has seen measurable improvements across engagement, efficiency, and satisfaction: - Zero complaints about site search (down from ... (How Chesterfield County Cut Website Complaints with Cludo)
Case studyCity of Raleighcustomer case study — Local government North Carolina, USA Cludo customer since 2018 ... (Why the City of Raleigh Chose Cludo for Their Search Redesign / Cludo)
Case studycludo.comcustomer case study — Search Higher education Idaho, USA Cludo customer since 2017 Boosting Quicklinks Synonyms 600+ websites in the university network 50K+ pages searchable across those sites 1,000+ users creating and publishing content 2… (Customer Story - Boise State University - Cludo)

Independent mentions

External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.

17

Company, security, and trust

Ownership, policies, security signals, and public trust evidence.

SignalFindingSource
Company and ownershipLet our team take care of the implementation on your sitesource
Contact and supportYou can also contact us if you have ideas for how we can further improve the product.source
Legal and privacySave My Preferences Cancelsource
Security and complianceIt’s published on our Trust Center — no request form or waiting required. We’re actively working on getting our VPAT updated and our MyCludo and Templates tested against WCAG 2.2AA compliance.source
Uptime and status pageNot published on the collected pages.—
Domain registered2003-05-30—
Domain expires2027-05-30—

Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.

18

Documentation and product updates

Help resources, product guidance, and visible changes over time.

Resource or updateTypeWhat is availableDate or freshness
Product Updates - CludoHelp centerPublic help and knowledge-base resources. (source)Not dated
Product Updates - CludoProduct updateProduct update is publicly available. (source)Not dated

Not found in the collected public sources: public roadmap, changelog or release notes, status page.

Technical

19

Technical and delivery signals

Delivery model, platforms, API, data ownership, reliability claims and release activity.

SignalFindingSource
Delivery model (cloud, self-hosted, desktop, browser extension)Cloud-hosted service with snippet integration S1.S1
Platforms and appsWeb-based search interface S12.S12
API and extensibility (API, SDK, webhooks, MCP, plugins)Rich APIs for customization and integration S135 S162.S135 S162
Data ownership and exportNot published on the collected pages.—
Performance and reliability claimsNot published on the collected pages.—
Release activityNot published on the collected pages.—
20

Measured infrastructure

Domain, certificate, and hosting signals, measured directly.

SignalFinding
Domain registered2003-05-30 — Key-Systems GmbH
Domain expires2027-05-30
First archived2001-04-28 — web archive
TLS certificateLet's Encrypt, valid, expires 2027-01-14
Security headersX-Content-Type-Options, Referrer-Policy
Headers not servedHSTS, CSP, X-Frame-Options
Server headerSimply.com
Mail handled bycludo-com.mail.protection.outlook.com
Nameserversns-676.awsdns-20.net, ns-1467.awsdns-55.org

Not measurable: rdap: exceeded the overall budget; wayback: exceeded the overall budget; tls: exceeded the overall budget; dns: exceeded the overall budget; headers: exceeded the overall budget. A gap here means the lookup was unavailable, not that the finding is negative.

21

Technical site audit

A bounded multi-page crawl with page-level issues and URLs.

Scout — Bounded technical crawl

  • Pages crawled: 15 of 15 maximum
  • Technical health: 100/100
  • Critical issues: 0
  • Warnings: 1
  • Notices: 0

Issues

SeverityIssueValueAffected URL
warningPage should have one primary H12https://cludo.com/

Crawled pages

StatusTitleH1sWordsResponseURL
200AI Site Search for Content-Heavy Websites - Cludo211951,395 mshttps://cludo.com/
200The Site Search Audit: Get Your Site Review from Cludo11173504 mshttps://cludo.com/search-audit/
200AI Site Search \Keyword + Vector Search from Cludo111751,904 ms
200Enterprise Search for Enhanced Intranet Navigation - Cludo18901,799 mshttps://cludo.com/enterprise-search/
200Deliver better answers with AI Layers - Cludo111311,886 mshttps://cludo.com/ai-layers/
200AI Summary for Site Search: Instant AI Answers \Cludo110791,428 ms
200AI Chatbot for Websites – Answers From Your Content \Cludo19301,399 ms
200AI Mode – Conversational AI Search for Your Website \Cludo18531,525 ms
200Solutions from Cludo \AI Search, Mode, and Summary19081,434 ms
200AI Site Search for Marketing Managers \Cludo111801,081 ms
200AI Site Search for Web Managers \Cludo112631,075 ms
200AI Search Optimized For Higher Education - Cludo111061,161 mshttps://cludo.com/solutions/higher-education/
200AI-Powered Site Search Built for Public Sector - Cludo112981,150 mshttps://cludo.com/solutions/public-sector/
200AI Search for Commercial Businesses \Cludo1977665 ms
200Cludo Pricing \AI Site Search & Enterprise Search Plans11424749 ms

This is a bounded Scout crawl. Core Web Vitals and Lighthouse scores are not claimed unless a dedicated performance audit is connected.

22

Search Console and Analytics

First-party search and behavioral data connection state.

Modeled acquisition channels

ChannelEstimated share
direct39.1%
search34.2%
search organic32.8%
search paid1.4%
social6.2%
social organic5.5%
social paid0.7%
referrals10.0%
paid referrals3.2%
mail3.3%
gen ai1.7%
affiliate2.4%
other0.0%

First-party connections

IntegrationStatusData available after connection
Google Search ConsoleNot connectedClicks, impressions, CTR, average position, queries, pages, countries, and devices
Google AnalyticsNot connectedOrganic sessions, engagement, landing pages, conversions, geography, and devices

No first-party Search Console or Analytics numbers are shown until the site owner authorizes the corresponding Google account. Scout traffic model values above are modeled estimates, not private analytics totals.

Limits and method

23

Limitations and open questions

Known constraints and missing evidence from the collected pages.

The collected pages do not mention specific competitors. Evidence gaps include lack of detailed pricing, customer counts, and independent review ratings. Open questions remain about data ownership, uptime guarantees, and release cadence.

24

Sources, method, and limitations

Evidence inventory, collection method, provider use, and constraints.

This report is based on 15 collected pages from cludo.com, including feature pages, pricing, and blog posts. Static and rendered page collection were used. External proof search was performed but only verified the existence of a G2 profile; no ratings were collected. Limitations include potential marketing bias and lack of third-party verification.

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