In simple English
This tool lets you ask your users how happy they are with your web application. You can run four standard types of questionnaires, including Net Promoter Score and Customer Satisfaction. It saves answers in your own database, so you keep control of your users' data. You need a web server running Python and Django to host it. It costs nothing in money, but you need some time to set it up inside your code.
What it is
A Python package for the Django web framework that handles customer satisfaction surveys and tracking. It manages anonymous answers, logged-in user details, and cooldown periods between survey requests.
What it is good for
Solo builders using Django who want to collect feedback inside their web application without paying for a third-party survey service.
- Supports common survey types including CSAT, NPS, and CES out of the box.
- Tracks user metadata such as IP addresses and device details automatically.
- Links survey responses to any database object in your application using generic relations.
- Requires an existing Django web application and knowledge of Python to install.
- Very few stars on GitHub, meaning a small community and possible maintenance gaps.
- Docker (a way to run a program inside its own sealed box, so it cannot break anything else on your server) is recommended for setup, which adds configuration steps.
Typeform
Django
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git clone git@github.com:pescheckit/customersatisfactionmetrics.git touch db.sqlite3 docker compose up docker compose exec web python manage.py migrate