In simple English
This tool lets you build automated chat replies and marketing messages for your customers. It connects to popular apps like WhatsApp, Telegram, Instagram, and Facebook Messenger. You can design conversation flows with a visual drag-and-drop editor. It helps you handle customer questions and send promotional messages without paying for expensive hosted alternatives. You run it on your own server and connect your own artificial intelligence keys.
What it is
ChatbotX is an open-source alternative to proprietary customer messaging platforms like ManyChat. It combines visual chat flows, an AI agent system, a live chat inbox, and an integrated CRM (a database to track customer details) into one self-hosted package.
What it is good for
Solo builders and small business owners who want to automate customer support and marketing across multiple messaging channels without paying high monthly subscription fees or sharing user data with third-party platforms.
- Connects to many chat apps including WhatsApp, Instagram, TikTok, and Telegram.
- Visual flow builder makes it simple to map out automated conversation paths.
- Brings your own keys for artificial intelligence models to keep ongoing costs low.
- Requires setting up and maintaining several background services like PostgreSQL and Redis.
- Running multiple messaging webhooks and background workers takes up significant server memory.
- Custom licence terms apply to enterprise features while the core is MIT.
ManyChat
PostgreSQL
- chatwoot/chatwoot38k stars
Chatwoot is an open-source customer support live chat tool, whereas ChatbotX focuses more on automated marketing flows and AI chat agents.
- formbricks/formbricks13k stars
Formbricks collects user feedback and surveys, whereas ChatbotX manages conversational marketing and support across chat platforms.
- botpress/botpress15k stars
The command-line tool, software kit and integrations for the Botpress cloud service, rather than a chatbot you host.
- heyform/heyform9.0k stars
A form and survey builder you can run yourself, with conversational one-question-at-a-time forms.
- Notifuse/notifuse2.2k stars
Self-hosted newsletters, automations and transactional email, built on a delivery service you supply.
git clone https://github.com/ChatbotXIO/chatbotx-docker-compose.git cd chatbotx-docker-compose docker compose up -d