Overview
Summary
The useful answer before the supporting detail.
Dex is a personal CRM that helps individuals organize, remember, and nurture their relationships, consolidating contacts from various sources into one place S1 S22. It is designed for busy professionals, founders, and executives who need to maintain personal and professional connections without the complexity of sales CRMs S1 S48. The product provides reminders, notes, timelines, and integrations to ensure users stay connected and never lose track of important interactions S8.
Product identity and positioning
Name, category, positioning, audience, and first-party claims.
- Identity: Dex is a personal CRM for managing relationships, distinct from sales CRMs S1.
- Core purpose: It solves the problem of staying connected with important people in a busy life S1 S8.
- Intended users: Busy professionals, founders, executives, and chiefs of staff S48.
- Product scope: A single app with web, mobile, and browser extension components S8 S37.
- Positioning: Positioned as a digital rolodex for the 21st century, bringing relationships into one place S22 S37.
- Claimed distinction: Claims to be the first personal CRM that is elegant yet powerful for professional connections S48.
Use cases and audiences
Who the product serves and the jobs it is designed to handle.
| Audience | Practical use case |
|---|---|
| Founders and executives | Manage a large network of contacts and stay top-of-mind with key stakeholders S48. |
| Chiefs of staff | Juggle board calendars and maintain relationships with important contacts S48. |
| Real estate professionals | Implement a systematic touch plan to nurture their sphere of influence S113. |
| Busy professionals | Keep in touch with family, college friends, and former coworkers despite a hectic schedule S8. |
| Investors | Track interactions with portfolio companies and potential deals S48. |
Features
Features and capabilities
Core functions and evidence-backed product capabilities.
| Capability | What it does |
|---|---|
| Contact Consolidation | Imports contacts from Facebook, LinkedIn, Gmail, iCloud, and more into a single database S48. |
| Interaction Timeline | Records and displays past interactions with each contact, providing context for future outreach S8 S48. |
| Keep-In-Touch Reminders | Sets reminders to regularly reach out to contacts, ensuring consistent communication S8 S37. |
| Calendar Integration | Syncs with Google Calendar and Outlook to pull in meeting attendees and provide context S37. |
| AI Research Briefings | Generates briefings on contacts, including background and recent changes, using research credits S37. |
| Browser Extension | Allows seamless management of relationships while browsing LinkedIn, Facebook, and email S48. |
| AI Skill Integration | Connects to AI clients like AI modelCode and Grok Bot for natural language contact management S92. |
Integrations and ecosystem
Connected products, exports, APIs, and workflow compatibility.
| Integration or interface | Type | What it enables |
|---|---|---|
| Integration | Syncs LinkedIn connections and imports contacts S8 S37. | |
| Gmail | Integration | Imports contacts and tracks email exchanges S8. |
| Google Calendar | Integration | Pulls in meeting attendees for context S37. |
| Outlook | Integration | Syncs contacts and calendar S37. |
| Integration | Imports friends and contacts S37 S74. | |
| Integration | Syncs message interactions S74. | |
| Zapier | Integration | Connects with thousands of apps to automate workflows S74. |
| AI Clients (AI modelCode, etc.) | AI interface | Manages contacts via natural language through the Dex AI Skill S92. |
Pricing
Pricing and plans
Published plans, free access, trials, credits, and pricing limitations.
| Plan or offer | Verified price and billing | Included | Limits |
|---|---|---|---|
| Premium | $12 per month, billed annually S37 | Core personal CRM features, email and calendar integrations, WhatsApp S37 | LinkedIn sync up to 2,500 connections; 10 research credits/month S37 |
| Professional | $20 per month, billed annually S37 | Everything in Premium plus Outlook, mail merge, multiple email accounts, API access S37 | LinkedIn sync up to 9,000 connections; 20 research credits/month S37 |
| Team | $40 per user per month, billed monthly S37 | Everything in Professional plus CRM integrations, SAML SSO, team billing S37 | LinkedIn sync up to 9,000 connections; 50 research credits/month S37 |
| Free Trial | 6-day free trial on Premium and Professional S37 | Full access to plan features during trial S8 | Credit card required; auto-converts after trial S8 |
Trust and proof
Customers, proof, and reviews
Published proof, customer signals, and review evidence.
Independent reviews
| Platform | Page | How it was found | Note |
|---|---|---|---|
| Product Hunt | Dex reviews | Grounded web search | ## The modern way to manage relationships. 4.7• 10 reviews• 303 followers ... a personal CRM that reminds anyone to keep in touch with people they would otherwise forget ... and social networking sites to send you actionable suggestions with no work |
| Trustpilot | Dex Reviews 4 | Grounded web search | ## It s a scam company that wont delete… It s a scam company that wont ... links to your connections once you canvel your subscription. You can see that because they will keep emailing you updates on a profile you deleted to get you to subscribe again |
| Apple App Store | Dex - Rolodex and Personal CRM - Ratings & Reviews | Grounded web search | - 4.1 out of 5 30 Ratings ... The idea behind this app/website is great. I looked at all of the competitors, and this seem to suit my needs the most. I have found it much easier to use than my previous Notion set up. However, given the extraordinarily high price, I expect the app and website to be fully functional. Yet all too often I find that certain functions do not work (e.g. tagging, note-taking), and then either the app crashes or the website stalls. It’s deeply disappointing. The app seem |
| Google Play | Dex - Rolodex and Personal CRM - Apps on Google Play | Grounded web search | 3.7 277 reviews ... October 2, 2025 This is a great idea but the mobile app is very very buggy on Android. The website and chrome extension work well. If the android app was even somewhat decent, this would be an amazing app. So many times I want to jot down a quick note at a networking event but the app bugs out and I end up using a different notes app. please fix the mobile app!! it's almost unusable with the keyboard not showing up, screens glitching, and occasional syncing issues |
| Paolo Belcastro | Atomic Review: Dex Personal CRM – Paolo Belcastro | Grounded web search | Atomic Review: Dex Personal CRM – Paolo Belcastro ... Free, but limited, or $120/year with all the features. If you buy it via iOS, it’s 30% more expensive. ... I recommend testing Dex if you are looking for a personal CRM. It sets the bar high in terms of features and focus. I found a couple of rough edges, but it’s still a very young app, less than two years old. It would be perfect if it had integrations with Slack, Telegram, and Signal. |
| Muncly | DEX Review: Is This the Best Personal Contact Management Tool? | Grounded web search | So, what was my final decision? I decided to stick with Dex. Although I really came to love Clay. I’m incredibly grateful for their philosophy. They have a great ... Dex doesn’t have, by the way. They have a great philosophy. It’s a very beautiful product |
Customer proof
No named customers, testimonials, or customer case studies were found.
Independent mentions
- Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch — 189 points by ksun on Aug 14, 2019 / hide / past / favorite / 141 comments ... I’m Kevin, founder of Dex (https://getdex.com/). Dex is a personal CRM that reminds you to keep in touch with people you might otherwise forget.
- Curious if Dex (YC 19) (getdex.com) is at risk — their LinkedIn integration req... — Curious if Dex (YC 19) (getdex.com) is at risk — their LinkedIn integration requ... / Hacker News repeek 6 months ago / parent / context / favorite / on: LinkedIn sues software company allegedly scraping ... Curious if Dex (YC 19) (getdex.com) is at risk — their LinkedIn integration requires a chrome extension to scrape data rather than LinkedIn APIs. myzie 6 months ago – The Chrome extension approach may shift some (most?) of the risk to the end user, since technically they are now the one sc
- Dex — , not sales pipelines. It consolidates the people you know from email, calendar, LinkedIn, WhatsApp, iMessage, ... , Instagram, phone contacts, and CSV files into one place, then keeps a timeline of every interaction so you always know where you left off
- Feedback - Dex — context, and link back to the conversation. Explicitly out of scope per the request: Reddit profile syncing, posts and comments, and ... features. The use case is customer-discovery outreach, where the value is remembering who was spoken to, when, and
External links were grounded in one live web search. Search snippets are leads, not independently scraped page content; rejected links remain available in Review evidence.
Company, security, and trust
Ownership, policies, security signals, and public trust evidence.
| Signal | Finding | Source |
|---|---|---|
| Company and ownership | Dex was founded in 2019, and we've been hard at work ever since. We named our project Dex because we're creating the simple, modern rolodex of today. | source |
| Contact and support | Dex is short for "rolodex" (remember those?) and is exactly that: a digital rolodex for the 21st century. Dex gives you a single source of truth to organize your connections across phone/email contacts, Facebook, LinkedI | source |
| Legal and privacy | After registration, you'll have access to a 7-day trial to fully experience Dex and see for yourself how it fits your needs. You won't get charged while on trial and canceling it before it ends means you won't pay for an | source |
| Security and compliance | Everything in Professional, including LinkedIn sync for up to 9,000 connections, plus 50 research credits a month, CRM integrations, and SAML SSO. Team billing is included too: your company pays for all of its Dex accoun | source |
| Uptime and status page | Not published on the collected pages. | — |
| Domain registered | 2007-08-13 | — |
| Domain expires | 2028-08-13 | — |
Not found on the collected pages: uptime and status page. This only means Scout did not find it on the pages it read; it says nothing about the company itself.
Documentation and product updates
Help resources, product guidance, and visible changes over time.
| Resource or update | Type | What is available | Date or freshness |
|---|---|---|---|
| Get Started - Dex Guide | Guide | Learn what Dex is and how to set up your account, install the extension, and download the mobile app. (source) | Not dated |
| How To Write A Rock-solid Self Growth Plan In 5 Easy Steps / Dex | Guide | Learn how to create a rock-solid self-growth plan in 5 easy steps. This guide helps you set goals, track progress, and achieve personal growth effectively. (source) | Not dated |
| Product Reviews articles / Dex | Guide | Articles tagged Product Reviews from the Dex blog. (source) | Not dated |
| Contact and support | Support | Public contact and support channel. (source) | Not dated |
Not found in the collected public sources: public roadmap, changelog or release notes, status page, separate help center or knowledge base.
Technical
Technical and delivery signals
Delivery model, platforms, API, data ownership, reliability claims and release activity.
| Signal | Finding | Source |
|---|---|---|
| Delivery model (cloud, self-hosted, desktop, browser extension) | Dex is available as a web app, mobile app, browser extension, and desktop app S37. | S37 |
| Platforms and apps | Supports iOS, Android, and web platforms S153 S37. | S153 S37 |
| API and extensibility (API, SDK, webhooks, MCP, plugins) | API and Zapier access are included from Professional plan S37. | S37 |
| Data ownership and export | Dex puts users in control of their data and does not sell it S37. | S37 |
| Performance and reliability claims | Not published on the collected pages. | — |
| Release activity | New features are announced on the Dex Blog S1. | S1 |
Measured infrastructure
Domain, certificate, and hosting signals, measured directly.
| Signal | Finding |
|---|---|
| Domain registered | 2007-08-13 — NameCheap, Inc. |
| Domain expires | 2028-08-13 |
| TLS certificate | Google Trust Services, valid, expires 2026-12-31 |
| Security headers | none served |
| Headers not served | HSTS, CSP, X-Content-Type-Options, X-Frame-Options, Referrer-Policy |
| Server header | cloudflare |
| Mail handled by | aspmx.l.google.com, alt1.aspmx.l.google.com |
| Nameservers | lee.ns.cloudflare.com, ara.ns.cloudflare.com |
Not measurable: wayback: rate limited by archive.org, ladder stopped after 1 probe(s). A gap here means the lookup was unavailable, not that the finding is negative.
Limits and method
Limitations and open questions
Known constraints and missing evidence from the collected pages.
The collected pages do not mention specific competitors by name, except in blog comparisons where Dex is compared to other personal CRMs like Nimble and Contacts+ S152 S162. Evidence gaps include lack of detailed security certifications, uptime statistics, and independent review ratings. Open questions remain about the full feature set of the free tier and the exact monthly pricing for Premium and Professional plans, as only annual billing is shown S37.
Sources, method, and limitations
Evidence inventory, collection method, provider use, and constraints.
This report is based on 15 collected pages from getdex.com, including the homepage, about, pricing, product overview, integrations, and documentation pages. The evidence catalog includes 187 mapped URLs, with 15 pages fully collected via static and browser rendering rendering. External proof search was performed but no additional verification was completed. Limitations include the absence of independent review data and incomplete pricing details for monthly billing options.
- Official Websitehttps://getdex.com/Verified
- Official Websitehttps://getdex.com/about/Verified
- Documentationhttps://getdex.com/docs/get-startedVerified
- Pricing Pagehttps://getdex.com/pricing/Verified
- Pricing Pagehttps://getdex.com/blog/33-touch-plan/Verified
- Pricing Pagehttps://getdex.com/blog/self-growth-plan/Verified
- Official Websitehttps://getdex.com/product-overview/Verified
- Official Websitehttps://getdex.com/blog/what-are-some-must-have-features-in-a-personal-crm/Verified
- Official Websitehttps://getdex.com/blog/tag/product-reviews/Verified
- Documentationhttps://getdex.com/integrations/Verified
- Documentationhttps://getdex.com/blog/6-top-personal-crm-software-with-mobile-apps/Verified
- Documentationhttps://getdex.com/blog/dex-vs-contacts-contact-management-app/Verified
- Documentationhttps://getdex.com/blog/personal-crm-email-calendar-integration/Verified
- Documentationhttps://getdex.com/integrations/ai-skill/Verified
- Review Sitehttps://www.producthunt.com/products/dex/reviews?review=180927Verified
- Articlehttps://news.ycombinator.com/item?id=20699923Verified
- Review Sitehttps://www.trustpilot.com/review/getdex.comVerified
- Review Sitehttps://apps.apple.com/gb/app/dex-rolodex-and-personal-crm/id1472132715?platform=iphone&see-all=reviewsVerified
- Review Sitehttps://play.google.com/store/apps/details?id=com.danahq.getdex&hl=enVerified
- Articlehttps://news.ycombinator.com/item?id=45467739Verified
- Review Sitehttps://paolo.blog/atomic-review-dex-personal-crm/Verified
- Review Sitehttps://muncly.com/dex-review-is-this-the-best-personal-contact-management-tool/Verified
- Articlehttps://feedback.getdex.com/Verified